If I could give them 10 Stars, they did a fantastic job in installing my four Della mini-Splits…read more They are very professional and great listeners to the customers needs.

Terrible customer service. Dustin criticized D&D Plumbing and the work they did when the house was…read morebuilt. He called it "handy-man" work. He proposed a very expensive way to install a secondary line on the HVAC, when all it needed was a safety switch. He was so rude and my guess is he was trying to impress his new hire. He didn't show any ID, didn't show up in a company truck and when I asked who the company was spelled out in his shirt they said it was their supplier. Not even proud of their own company. The next day I had a reputable company out to address the problem before Dustin even submitted a repair estimate that was 3x more expensive. He never even followed up. Don't waste your time at this place. He

Has maintained my HVAC for years. My 20 year old AC only needed a condenser replaced and is still…read moreworking. They didn't try to sell me a new expensive HVAC. Always showed up on time for appointments and charges a fair rate for work.

If I could give zero stars, I would…read more Eagles Heating and Air Conditioning was hired by the seller of our home to install a new HVAC unit prior to our purchase. From day one, the unit has not worked properly. We first contacted the company at the end of May 2025 after realizing the air conditioning was not functioning. They scheduled a service appointment for June 10th, but never showed up--and didn't even call to cancel. Later that week, someone finally came out and diagnosed a faulty condenser. We were told we'd need to wait a week for the part, and also that we would need to pay for the labor and refrigerant ourselves or go through our home warranty--even though the installation had clearly not been completed properly. Once the part arrived, they contacted us on June 17th to come make the repair. But after we pushed back on why we should be paying at all, they suddenly said we were right--but then rescheduled us for June 26th. Once again, no one showed up. After we followed up repeatedly, they pushed the date again to June 28th. Throughout this entire process, we have had to do all the follow-up. They've missed multiple appointments with no communication, changed their stance on who is responsible for payment, and most concerningly, showed no empathy or urgency--even after we explained we have a newborn baby living in a home with no air conditioning during summer heat. When I voiced my frustration and concern for our baby's health, they hung up on me. This company is unprofessional, unreliable, and completely lacking in customer care. I cannot recommend them and strongly caution others--especially families--against using their services.

Very friendly, timely, and saved us some money by not doing unnecessary work. would recommend.read more

I called this company 6 months ago; I have been out of a bathroom almost a year now due to water…read moredamage needing repair. D & D said they'd call in 3 wks. 4 wks later I called them, they said they were real busy but I was on the waiting list. No one ever called. I eventually had to hire a private plumber and contractor. Never, never, never will I contact them for work again.

I needed help with a leaky AC in my attic last August. It was coming through the bathroom…read moreceiling/exhaust fan. Oasis came out and charged $125 to look at it, take pics of it, and clear the drain pipe. I was told that was it, it was clogged and couldn't drain, that's it. Fast forward a year and a week later, come to find out, the leak was not resolved. Ceiling is leaking again! I called Oasis back. Now these people don't even serve the Sparks area and would not come back up to resolve the issue. Wow, convenient. I called a different reputable company, who comes to tell me that there is NO drain pan present at all. It had been leaking condensation all over the subfloor, everywhere. I find it embarrassing for Oasis that their technician didn't realize a drain pan was missing. Ridiculous!

Last summer (2021) my 22 year old AC unit, (Bryant I think), failed. I don't remember how I found…read moreor came to call Oasis, but I did... The response time to my call was quick. Also the Service Date & Time was quick, within a day or so, IN THE MIDDLE OF SUMMER! Ryan arrived, I was really afraid of the expense I would be looking at, thinking that I might need a new AC Unit at what, a cost of 2 - 3,000.00 dollars??? The only income I have is Social Security. Ryan determined that the "Run Capacitor" had failed. He had a replacement unit on his service truck. He replaced the failed unit, buttoned up the AC Unit, fired it up and then with a sophisticated temperature sensing device went completely through my home from register-to-register to check the refrigerated air delivery temperature at each register. All good. Ryan did all this in under an hour. I was charged for the Run Capacitor part and one hour of labor, as I recall it was under $300.00. Boy was I relieved. Then afterward, in the Winter, as luck would have it with a 22 year old Furnace, mine failed during that super cold, cold snap last Winter (2021 - 2022). I called Ryan. It was really cold. He came and determined the problem, a "stuck" little squirrel cage type fan... The bearings had seized. He freed the bearings up and put me back in business. The diagnosis and remediation of the situation took Ryan less than an hour. The dog gone guy refused to charge me! Officially that is. So I tried to TIP him a $100.00 bill. He refused it! I urged him to accept, he refused. The Furnace worked through the remainder of the 2021 - 2022 Winter and I even used a few days this fall during the cold snap. Still works great. So... last night (October 2022) I had no Hot Water, a few years or so ago the Gas Hot Water Heater Pilot Light started going out every 6 months or so. So I knew what to do - relight it, but this time I noticed that the Drain Valve was drip-drip-dripping. I used a channel-lock pliers to tighten it to no avail. I called Ryan. He told me that Oasis only does HVAC but he would help me find someone to help me. That was last night (Thursday), today Ryan shows up at my door to tell me he had referred my problem to someone (I don't know who) and wanted to check on me. Well, it's under control. Ryan is THE BEST and Oasis is the best for having a man like Ryan in employ. I can not thank Ryan and Oasis enough, so I decided to compose this Review, it is the least I can do and it is all Ryan and Oasis will allow me to do. If you have an HVAC problem, I doubt you can find a better outfit than Oasis, even if you make a test study. If you have HVAC problems and are triggered by the prolific radio advertisements of the two companies that are regularly "on the air", make sure you call Oasis. (775) 423-5258 One more thing... this Company is headquartered in Fallon, I'm located in Reno! Can you imagine the service I have described when I am a full hour from them? I wish the Reno News & Review or the Reno Gazette Journal or some group would offer up a voting platform for the best HVAC people in the area like they do for beer & pizza joints!

Eh did fine with repairing and maintenance on my oil heater. Did terrible painting the trim and…read morewindows on the house. Broke the pressure washer I let him borrow, overspray everywhere, didn't do much scraping or caulking. Not gonna hire him again.

I just had Mikey fix my toilet. He replaced a Float Valve and charged me $190.00. I paid him but…read morein my opinion he way overcharged me for a simple job. Most of his good reviews are from 2020. I have never before left a bad review for any type of worker.

My warranty company assigned this company to my claim to fix a slow draining commode. The commode…read moreended up needing to be replaced. Once the warranty company approved the repair, Marraccini's was able to work with my schedule and replace the commode. Keith was 100% professional and seemed to take pride in the services he was providing. I completely recommend their services. Also, Ashley was polite and helpful in customer service.

Marraccini has been our go-to place for all plumbing needs for years and years and years. So who do…read moreyou call when it is 9:00 Thanksgiving evening and the water is backing up in the kitchen sink and the detritus of our turkey dinner is congealing on the counter? We call our good friend Steve! When we first moved to Yerington people told us not to call Marraccini's because they were too expensive. "Call my cousin ---- he can come over when he gets out on bail and will not charge much if you pay him cash." OhhhKaaaay! They are expensive, but they always do good work, come when they say they will (even at 9:00 on Thanksgiving) and follow-up with any problems. They are professional and take the time to really explain the mysteries of plumbing and what we need to do to prevent them from coming back again. While I am hoping we will never need to use them again, if we do have a plumbing malfunction, we will call them.

Absolutely phenomenal work ethic with quality service, i.e., having completed the dryer vent…read morecleaning I was given the results of the air flow test before I had thought to ask! Having moved on to cleaning the refrigerator cooling mechanism the first step was to closely examine the type of footing it had and adjust accordingly. Afterwards the kitchen floor was vacuumed and the refrigerator adjusters set to insure it was absolutely level, hence another reason yet for continuous annual appointments without a second thought.

I called for cleaning my dryer vents and Don the owner took the time to explain process, which…read morebefore I knew nothing about. He went above and beyond at the house, putting on a new dryer hose at no cost. He also had to go into the crawlspace after the air pressure to clean the vent was not working. That's where he found a broken hose that he fixed it at no extra cost! I'd be writing a good review even if they hadn't done those extra things because they were efficient, thorough, and explained everything they were doing at each step (because my job needed extra steps). I love supporting family-owned and newer businesses who have integrity and care about doing a good job at a reasonable price. I will be proud to be a returning customer of Mountain Top Vents and will trust them also with my refrigerator and AC unit in the near future.

Just FYI. Sierra Air is now Sierra Air Cooling, Heating & Plumbing Reno. They do both heating and…read morecooling. This is for the Plumbing side of the business. We recently had a small leak under one of the bathroom sinks. We are on their Sierra Reward Program. So we called them on Wednesday before 5 pm. and were able to get an appointment for the following day. Now, that's customer service. The next day, they called us in the early afternoon to inform us that one of their plumbers was on the way. He arrived about 20 minutes later. His name was Alex Church. He asked to see the bathroom and to explain the problem. He took it apart and looked at all the components. Found the problem and fixed it. He informed us that we will need to replace the faucet soon. He was knowledgeable, kind, and friendly. He fixed our problem. I write this in hopes that his bosses see this and he gets KUDOS for his work. We are very pleased to be on the Sierra Reward Program and recommend this company.

Avoid like the plague! Purchased the system 2 years ago, started making noise 3 weeks ago. Called…read moreand after multiple unanswered phone calls, they eventually came out but said they didn't have the part. Kept calling, then 3 days ago (in the winter), the heat stopped working. They came back and said they didn't have the part (again), but they would bring a space heater. Again, they didn't do what they said, and no space heaters were brought. They dont return phone calls. They dont stand by their work. T This is dangerous for older people. Avoid this company if you value your health. Even after the business replied to this YELP, one week later, we called every day, and they haven't come by to fix this heater. Sieera Air does not stand by their product. Avoid like the Plague.

1-23-26 update : Walker River Mechanical did refund the final overpayment on Jan 1, 2026, which…read morethe overpayment was paid 11-25-25. Took 5 weeks to obtain the refund.

Fast courteous service. Reasonable price. Definitely recommend. Showed up on time performed the…read morerepair quickly and the quoted price was what they charged.