Jake did a great job fixing our kitchen sink! There was a lot of work to be done, and he completed…read morethe job efficiently and thoroughly.

Before I called Jeffrey Plumbing I did a lot of research on what my plumbing issue actually was. I…read morecalled the Town of Amherst Sewer Dept and had them put a camera down the main line and see if they could see what the problem was where my tap came into the main line. It ended up being there was major tree roots imbedded in the clay sewer lines that were originally used when my house was built. Why they would use clay pipes back then is beyond me...they are easily breakable, porous, and almost anything can infiltrate through the joints or breaks in these pipes like tree roots! Thank goodness PVC is used now. Needless to say I got a few estimates and ended up going with Jeffrey Plumbing to do the entire sewer line replacement from the house to the main line which is near the street. They came over and gave me a thorough explanation of what needed to be done in great detail, they inserted a camera in my line to show me the roots and cracks (basically there was a pen diameter size space of flow that's how many roots were in there), and answered all of my questions (and I ask alot of questions lol). I was highly impressed by the professionalism and honesty of Jeffrey Plumbing from the start. The job was then performed and it was completed in one day! They did a fantastic job! This is a family business and Jeffrey and his sons perform all the work. It's extremely hard to find honest, hardworking, knowledgeable, skilled, competent and straight forward tradesmen these days...I HIGHLY RECOMMEND Jeffrey Plumbing!

Everything was great except that one of the guys on the crew decided to use my sump pump as a…read moretoilet during a substantial job. I will never use them again. Other than that, fine.

Dino was awesome and fixed our clogged trap in about 20 minutes. Very professional and offers a…read morediscount for paying in cash He really saved the day as other companies were telling us it would be atleast 2 to 3 days before they could come. Will definitely call them again if further work is needed!

These guys are the best for septic concerns. Honest and knowledgeable . I have worked with them…read moreseveral times.

This company DELO DRAIN & SEPTIC SERVICE came to my house on Tuesday morning on 1/5/21 because my…read moresewer line in the basement backed up and flooded an area there. After 2 hours of work, that we paid $443.70, we were told the problem had been fixed as they cleaned out these sewer lines inside and outside the house. We thanked the young man profusely and paid in full with a check. Well, the problem returned 2 days later, 1/7/21 around 6 PM and the water/waste was worse this time. I called Bob at DELO right away , left a message that the problem returned. Bob called back an hour later and just cursed me out with profanities so intimidating , I had to report him to the East Aurora Police Dept. which I did. The police told me not to stop payment on the check as that would be stealing services, however that I should take him to Small Claims Court in Holland,NY , that I will be doing. I have also contacted the NYS Attorney General Consumer Affairs Dept.and the BBB department regarding this company and their services. PLEASE DO NOT DO BUSINESS WITH DELO DRAIN & SEPTIC SERVICE because other research has shown me this Bob has intimated other customers back in 2014 as well. Another firm fixed and explained our problem on Friday, 1/8/21 at half the cost !

Guys showed up to camera my downspouts...was concerned they were clogged...proceeded to tell me his…read morecamera could not work given my downspouts...ok I get that. But wanted the whole $250 for the job...asked for $200. I get that he could not do it and maybe a $75-100 "stop" charge was required but double that? For nothing done? Took him 15 minutes at most...not a great way to impress a first time customer.

Had a sewer line failure in 2023. I wanted to compare quotes but Kevin's said they couldn't come…read moreback for 2 months in that case. No working sewer so I needed it fixed. Kevin's dug it up and 'repaired' it for a lot of money. Now 2 years later it needs to be dug up again. Saw picture of pipe now. They installed the trap backwards and part they 'fixed' is disconnected from the house causing backup again. Called and they didn't call back. Found another company, T-Mark, who will warrant work for 10 years, will pull permits, and have work inspected by town at 2/3 the 'Kevin's' price which included none of that. I'm a fool parted with his money for using Kevin's. 11/18/25 - contacted Kevin's per his response. He says he does warranty his work and is coming out to inspect the issue. If his work is the cause, he says he'll fix it at no charge. He noted they're doing some office reorganizing and apologized for earlier call to them being dropped. 12/1/2025 - updating review to 5 stars. Kevin came out, inspected the area, pointed out on camera how the problem was in a different area than the one he had worked on (I could see on the camera he was correct), but he still agreed to resolve issue at his cost which was about half of the T-Mark quote. They just wrapped up the work and inspection. His warranty on the quote states: "Kevin's Plumbing provides a 10 year warranty on the pipe that we install. The warranty is transferable through the change of ownership of a home and only the remaining portion of the warranty period transfers-the warranty period does not reset in any way upon transfer, and the warranty period begins at the date of work completion and only when paid in full. This warranty may be transferred to future homeowners provided Kevin's Plumbing is notified within 30days of the real estate transfer. There are no other warranties, either expressed or implied, beyond this agreement."

Incredibly pleased and happy with Jason Kelly Plumbing. We had an emergency plumber come out after…read morea construction accident who was unable to really help us with the issue that night. He said he'd have to come back and it could be anywhere from $800 to $2500. I wanted to get a second opinion and reached out to Jason Kelly Plumbing - Jason & Mike were able to get me in first thing in the morning which I appreciated greatly. They were able to fix the problem without causing any damage to the wall and were very personable and helpful - and not to mention lightyears more affordable than the original quote. Can't say thank you enough to them for saving our butts (and probably my marriage...haha).

During the storm we just had my utility tub in my basement started backing up with sewage. They…read morewere the first people I called. As soon as they were able to get here after streets were plowed they showed up and took care of my plugged up pipe for a very reasonable price. They have done a few jobs at my house and I've been happy with service and price every time. A plus rating.

Review Draft: Day and Night Plumbing Rating: (1/5)…read moreI strongly advise looking elsewhere if you have a time-sensitive or urgent repair. We scheduled Day and Night Plumbing two weeks in advance to handle an urgent repair at our hall rental facility. On the day of the appointment, they called to confirm they were on their way. However, 30 minutes later, they called back to cancel entirely. The reason? They claimed they "just realized" it was too cold and the ground might be frozen. As a professional plumbing company, the weather and ground conditions should have been factored into their schedule long before the actual arrival time. To cancel an urgent job after already being "en route" is unprofessional and left our facility in a difficult position. Very disappointed in their lack of reliability and foresight.

I would never recommend this company my land had them come out for a furnace issue and they were…read morecalled back out numerous times for a gas leak because they didn't make sure the pipes were sealed prior to leaving. Then when they were called we were told they would be out next day, totally unprofessional and unsafe.

Excellent, prompt, friendly service for a surprisingly reasonable cost. Customers actually get to…read moretalk to a real, live, pleasant, understandable human being in making the initial call. The experience with Advanced Sewer was non-automated, very welcome in this age where disrespecting and frustrating customers to the maximum seems to be the new normal business practice.

Horrible since son took over business . Did a terrible job…read moreon my downstairs toilet , didn't set good , shaking and leaked downstairs to my basement . came back still did not correct problem 2 weeks later , the plumber actually told me he had limited training. finally owner came and finally corrected problem close to two weeks later. My upstairs bathroom, they were supposed to fix a simple problem that had my toilet leaking when flushed , they couldn't even do that correctly, I will never recommend ADVANCED SEWER.... ITS A HORRIBLE COMPANY. NO INTEGRITY, NO HONESTY, LAZY PEOPLE.... SAD EXCUSE FOR PLUMBERS!

Super Reliable, quick to respond and easily solved my issue. Got a few quotes and they were very…read morereasonably priced. Crew was polite and neat, which was a bonus.

Our hot water tank started leaking & needed a replacement ASAP before it fully burst. Mark's…read morePlumbing was able to get me scheduled & arrived to replace it in under 24 hours. They were knowledgeable, courteous & were even able to help troubleshoot another issue at the same time. The pricing was very reasonable (being in the construction business so I know pricing comparatively). They're definitely my go-to plumber in the future.