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    Just like home 4 Pets

    4.0 (1 review)
    Closed 7:00 am - 11:00 pm

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    Services - Just like home 4 Pets

    Dog walking

    Private dog training

    Puppy socialization classes

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    3 years ago

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    Photo of AnnaMaria F.

    AnnaMaria F.

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    Spot On Veterinary Hospital & Hotel

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    I am grateful for finding Spot On. I recently had to travel to Europe to care my dad and hate to…read moreleave my Chihuahua with anyone for more than 2-3 days. I decided to get his documents and get him certified for travel to Germany my local direct to dislocation for the paperwork. They made the process extremely simple, straightforward, explained all the details. It was not a cheap proposition, but the piece of mind they gave me was worth every penny. After my trip, I became a return customer for my ChiChi's routine care. I must point out, the staff here is extremely friendly and everyone is just so pleasant.

    UNPROFESSIONAL AND EXTREMELY DISAPPOINTING…read more We scheduled a consultation for stem cell therapy for our dog. Before the appointment, I specifically called to confirm that it was a free consultation because we only wanted information about the procedure and pricing at this stage. I was clearly told it was free. When we arrived, we were placed in a small, closed, hot room and waited almost 30 minutes. Not ideal, especially with our dog. As we were leaving, we were suddenly told we owed $160. I was shocked. I explained that I had called beforehand and was told it would be a free consultation. The front desk employee responded that "there is always a charge." I asked them to listen to the recorded call because I had specifically confirmed this before coming in. She said she would "go talk to the manager," and we waited another 15 minutes. She came back and said they wouldn't charge us today -- but that we would still have an open balance on our account. That makes absolutely no sense. If it was their mistake, why would we still owe the money? I asked to speak with the manager and requested to listen to the recorded call myself. The manager came out and refused to let us hear it, repeating that we would still have an open balance. After a long, stressful conversation, she finally admitted it was a mistake made by the front desk staff -- but still insisted we owed the money. That is unacceptable. We left feeling frustrated, stressed, and completely disrespected. If a clinic makes a mistake, they should take accountability -- not push the cost onto the client. This experience showed a serious lack of professionalism and integrity. We will not be returning for stem cell therapy or any other service.

    Just like home 4 Pets - dogwalkers - Updated June 2026

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