Folks, Vasi Refrigeration is the only call you need to make for your HVAC work…read more I had them replace my residential split system and every step from removal, new equipment intallation, and final test was performed neatly, precisely, and professionally. Their placement and hookup of the new equipment was sugically precise and obviously preformed with great care and pride. The work area was always left clean, free of any trash or even the smallest pieces of intallation debris. Most importantly, Vasi started and finished the job at the agreed upon reasonable price and on time. No surprises, extras, upselling or delays. Overall a rare 110% positive experience in the world of HVAC contractors. Here's another THANK YOU to Mr. Vasi and his excellant crew for a job well done!

best repairman around. Doesn't upsell. Will do exactly what is needed to get the job done. Happy to…read moreexplain the process too so I learned a thing or two.

I had what I consider a small job: replace two non-working shut-off valves from my kitchen water…read moreline, and one for the toilet water line. I must have called eight different plumbers or companies. Three would not provide free quotes or estimates, and they would have charged outrageous service call fees that one has to pay regardless of whether one accepts their quotes. Three companies offered free estimates and quotes. One quote was so ridiculously high, and when I questioned the price they described that the price included "Isolating water supply to unit by means of water main; relieving the pressure...." and the list went on and on, including a ridiculous list of normal steps for any plumbing job, including checking for proper functioning and leaks, as if these were the reason for the high costs listed on their estimates. It was a bit insulting. Petros was the last person I called, and he was refreshing. He asked for pictures of the valves in question, and before he gave me any quotes over the phone, he explained the options for repair and recommendations. He described the cost of the different types of valves (spoiler alert---they are not that expensive)--and explained his fee. No, he was not cheap, but I so appreciated the no-nonsense explanations and upfront pricing. I knew what the job was going to cost me, and exactly how much of the cost was going to materials vs. labor. Old fashion-business model and transparency that I appreciate. When he came to the house, he was friendly, efficient and professional; he explained and showed me what he did and what was wrong with the valves that were broken; and left the premises clean when he was done. He is a two-man company/team, so I cannot attest to how it would work calling him for larger jobs or emergency jobs, but I will definitely use his services again in the future.

I had my 75-gallon gas water heater replaced and had a very positive experience with this company…read more From the initial quote through installation, everything was handled professionally. Communication was clear, scheduling was straightforward, and the team arrived on time. It is most helpful that Mr. Floros uses text messaging to communicate. It makes the process so much easier. He explained the work in detail, including the equipment being installed and what to expect during and after the process. The installation itself was efficient and clean. They took care to protect the surrounding area, removed the old unit without issue, and ensured everything was properly connected and functioning before leaving. It was evident that they were experienced and followed proper installation practices. Overall, this was a well-managed, professional job. I would use them again and would recommend them to others looking for reliable plumbing work.

I wouldn't use this plumber again. He spent a large chunk of the time for looking for stuff in his…read moretruck - which he charged me for. I was very clear about what I needed - a standard sink mount. He worked at a pokey pace. I did not get a sink mount - but cheap metal brackets you can buy for 97 cents each ($60 parts). One of the brackets is installed incorrectly and wiggles - it's not tight. He also drilled into my kitchen cabinets - unnecessary if a proper sink mount had been used.

The best plumbers around! Fair, honest and fast too. Highly recommended! I really can't speak…read morehighly enough.

Renato to the rescue! We got new appliances delivered and asked Renato to come look at the job and…read moregive us a quote. We were not expecting to pay what he quoted us so we sent him away to look for someone to do it for less. Come to find out that his quote was reasonable and we called him back thinking he'll probably tell us to eff off at this point. But he didn't! He graciously accepted our apology and fit us into his schedule very quickly. He and his crew did a great job installing everything, and went above and beyond to make sure it was done right. Thanks again Renato!

i usually like to call for 2-3 quotes but only did 1 with with Renato and he seem like a fair…read morestraight shooter with reasonable prices so i just went with him. got my water heater replaced, he prompted me that my pipes have not been in compliant since i bought my condo, also recommended to install automatic shut off valve. all the recommendations makes sense so i went with him. he was out the next day and finished job same day. no issues so far so would recommend him if you are looking for a good plumber who knows what he's doing. i got my property inspected as a new unit and the house inspector did not make any comment on the proper pipe that should be installed on a water heater.

Wilson was phenomenal, great service, reasonable price and even better responsiveness. He was able…read moreto solve a number of issues I had including maintenance for my HVAC system, within 48 hours of my initial call and then came back a few days later for another repair. Wilson's is in my list of go-to providers going forward.

Installed a ducted heat pump system in my house. Did a fantastic job: kept the duct runs really…read moreneat and listened to our suggestions for placement, was patient in his explanations to us, and was thorough in handling any issues that came up on the project (e.g., when one of the new thermostats turned out to be faulty). Was also reasonably priced for the amount of work that was done.

I am a new customer and found them to be an amazing company. Excellent customer service with great…read morecommunication skills. I was dealing with "Thermoil in Belmont, MA" and got zero answers from them with back and forth nonsense about an electric water heater that I needed replaced. So after a few months of nothing from "Thermoil", I texted 128 Plumbing in Wakefield on a Sunday, got a response and had an appointment for the beginning of the week. They had a person come over to look at the work I needed done and the next day they had "Tony and Santos" come over for the installation of a new electric water heater. They have great service plans for their customers, giving you the top products offered in the field for your piece of mind on longevity and durability. You know who you are dealing with when someone comes over to work in your house with company vehicles. Not someone in a beat up personal vehicle that looks like they are having issues. If there were more star ratings I could give for 128 Plumbing it would be a 100% star rating. Charlie Boyd Chelsea, MA

Quick service and the technician was prompt. Price was on par with other competitors but I feel the…read moreservice was above and beyond.

Tony cheated us. He ordered 21 coil instead of 24 inch. Now he is not picking up the phone. It's…read morereally not what I expected Tony. For AC replacement you would cheat us like this I never thought. I gave you business and also referred you to my clients. I kept telling you that ac is not working efficiently but you did nothing. I really think you should do what is right and not ignore my calls or messages and try to get away with this.

Tony saved us on the hottest day in MA. Our AC broke down when it's 90F outside. Tony showed up on…read morethe same day and I can tell he's been working the whole day. He quickly identified the issue and replaced the part with a reasonable price. He also did checks to make sure it's all working properly and did not suggest additional services like some other companies do. He is very skilled and responsible. Thank you Tony!

I have no idea how these guys have any good reviews. They don't return phone calls. We have called…read morethem at multiple instances. But this will be the last.

Dan replaced broken sewer line in the basement. A nice job done at a reasonable price. highly…read morerecommended.