I had what I consider a small job: replace two non-working shut-off valves from my kitchen water line, and one for the toilet water line. I must have called eight different plumbers or companies. Three would not provide free quotes or estimates, and they would have charged outrageous service call fees that one has to pay regardless of whether one accepts their quotes. Three companies offered free estimates and quotes. One quote was so ridiculously high, and when I questioned the price they described that the price included "Isolating water supply to unit by means of water main; relieving the pressure...." and the list went on and on, including a ridiculous list of normal steps for any plumbing job, including checking for proper functioning and leaks, as if these were the reason for the high costs listed on their estimates. It was a bit insulting. Petros was the last person I called, and he was refreshing. He asked for pictures of the valves in question, and before he gave me any quotes over the phone, he explained the options for repair and recommendations. He described the cost of the different types of valves (spoiler alert---they are not that expensive)--and explained his fee. No, he was not cheap, but I so appreciated the no-nonsense explanations and upfront pricing. I knew what the job was going to cost me, and exactly how much of the cost was going to materials vs. labor. Old fashion-business model and transparency that I appreciate. When he came to the house, he was friendly, efficient and professional; he explained and showed me what he did and what was wrong with the valves that were broken; and left the premises clean when he was done. He is a two-man company/team, so I cannot attest to how it would work calling him for larger jobs or emergency jobs, but I will definitely use his services again in the future. read more

Shower broke and had problem with toilet flapper. Floros fixed both in record time and at a great price. Will definitely use him again, very friendly and HIGHLY recommend. read more

I had my 75-gallon gas water heater replaced and had a very positive experience with this company. From the initial quote through installation, everything was handled professionally. Communication was clear, scheduling was straightforward, and the team arrived on time. It is most helpful that Mr. Floros uses text messaging to communicate. It makes the process so much easier. He explained the work in detail, including the equipment being installed and what to expect during and after the process. The installation itself was efficient and clean. They took care to protect the surrounding area, removed the old unit without issue, and ensured everything was properly connected and functioning before leaving. It was evident that they were experienced and followed proper installation practices. Overall, this was a well-managed, professional job. I would use them again and would recommend them to others looking for reliable plumbing work. read more

We called Petros to solve a leaky sink in my mother's condo in downtown Boston. The fix was timely and competent, but what was so lovely was Petros' nature in every other aspect: he smartly navigated parking, was a pleasure to chat with during his work, and was gracious and entertaining with my mother and others that happened to be gathered. What a pleasure to get to connect with him! read more

After a panicked Saturday evening search for a plumber to fix a spurting shower valve, Petros was able to come out on a Sunday morning before 8AM, fully fix that problem, diagnose and fix the problem we were initially trying to to fix, and have it all done at a very reasonable price! read more

Excellent service! Had a facet that wouldn't turn off and a leak downstairs in the basement. They explained what was going on for both and fixed it very promptly. Took less than an hour. Recommend strongly! Thanks gents!!!! read more

I can't say enough great things about this guy. My hot water tank dies on the Sunday of Memorial Day weekend. He'd installed it a number of years ago, so I called out of desperation. He took the call on Sunday, even though I later learned he was at a lake with family trying to have a bit of a vacation. He apologized profusely for not being able to come that day (not something I'd have expected anyway) and came on Memorial Day around 9:30. Replaced the tank, helped with some other small issues, even walked me through getting the warranty set up, all while being charming and super helpful. Very reasonable price at the end. read more

I woke up to a leaking water tank and over an inch of water in my basement. I waited 6:30 to call and ask for estimate and availability. Petros replied and immediately diagnosed the problem and offered a solution. 2 hours later he and his helper came to replace my water tank. Work was done within 2 hours. Efficient, responsive and top notch service! Highly recommended! read more

Our toilet's tank separated from it's base in our third floor bathroon, which is an unusually small space. Petros was available to come and replace the toilet the very same day that it broke. He is very knowledgeable about fixtures and parts, and explained to me the defect in the original toilet. The replacement is a different brand, but it feels much more secure and stable than the previous one. We are very happy we called P Floros Plumbing! read more

He is the one and done guy! Always reliable. Always fixes the problem. He fixed my heater on a Sunday night! Even found a way to get the parts needed to fix the issue after the stores were closed. We call him the fixer in out house. He's not cheap. But totally worth it! Because I don't have to call him back a week later that I have experienced from other plumbing companies. read more

I heartily recommend Petros Floros of Floros Plumbing & Heating Co. from Melrose, serving the greater Boston area. He is a master Plumber who is expert, reliable and efficient. He has a genial demeanor and is easy to work with. No matter what he is doing, he will manage to fit you in for most immediate emergency jobs and in a reasonable time for the rest. His customer reviews on Yelp and Google and Angi are all sterling. P Floros Plumbing and Heating Company 66 Russell St, Melrose, MA 02176 (781) 662-3344 read more

A strange review in that technically I didn't use Floros, but when I called him and described the noise I was hearing from my water heater he immediately suggested that it wasn't actually MY heater and sounded more like someone above my condo having a problem. As it turns out his hunch was correct and two floors up from me their water heater was having a leak. This speaks to Floros' ethics as someone who will point you in the right direction rather than charging you to come out when they suspect the issue isn't on your end! read more

Mr. Floros (sorry, somehow I never caught his first name!) completely bailed me out after another plumbing company canceled on fixing my leaking water heater. After we had already not had hot water for two days! He was able to give me an estimate immediately over the phone when I sent him some photos, and fortunately he was able to come over within an hour to install a new unit. He even dealt with the cramped laundry room corner that our water heater was in like a champ. Not the cheapest home ownership experience in my life, but a professional who actually shows up and does the job is well worth it. read more

Petros is always very reliable, has very reasonable pricing, solves the issue quickly, and is able to come out and do same-day jobs. I've called him to come out and investigate my broken toilet, to replace my toilet later on, and today he came out to fix my heater. He's very professional, explains everything clearly, and was super sweet to my little dog (pictured)- which is always important! I highly recommend Petros! read more

Floros Plumbing & Heating - Plumbing Near Me - Melrose, Massachusetts

We've been using P Floros Plumbing and Heating for a few years now and Petros is always responsive, professional and always willing to chat while he works. He had been out at the house last week to fix an issue with our gas furnace, but this week, the furnace totally gave out (it was 30 years old). He came right out and showed me what happened and unfortunately had to give me the bad news that we would need a new one. He gave me an initial quote and then contacted his buddy Don (who is an expert in heating systems) and the 2 of them got to work putting the parts list together and scheduling deliveries. It was a long day for both of them, but when all was said and done, we had a brand new furnace and Don had moved some of the piping so it was more accessible. The finished job was outstanding. The best part was they were able to re-use several pipes to save some $$ and the whole job came in at $2,000 under the original quote. I will always recommend Petros to anyone who asks me if I know a great plumbing and heating guy. Thank you again, Petros (and Don) for a great job and great service. Jason Lambert read more

I had a lot of difficulty finding a plumber to replace my water heater. One gave me a quote in one range on the phone, and then when they arrived said it was nearly double. Another charged me 100 dollars to show up for a quote and then gave me one that was obviously high. P Floros reached out after I had put in a request at Angi and was able to come within a few days for the project. He gave me a quote based on photographs and it was actually the final price. I got a better quality water heater, the job was done within two hours, and like I said there was no upselling. Really responsive on the phone/text with all my questions about the project. Highly recommended. read more

Great, professional, walked me through what I need to purchase, set expectations on the cost so there are no surprises, efficient, and helpful. These unexpected urgent issues are itself a stress specially when we already have million things to handle but when you are working with a professional who knows what he is doing it's the feeling a weight has been lifted off our chest and we're in good hands. read more

One of the best plumber I ever had. Honest to the core, perfect knowledge of problem and the price is fair. Thank for your expertise and excellent service. read more

Struggled all weekend trying to get a heating zone working. Called Petros Plumbing this am. He answered promptly and arrived at my house within 20 minutes. Had called a larger HVAC company earlier but they couldn't get someone out till Thu (2 days out). 20 minutes later my problem was fixed. Found Petros to be very personable and knowledgeable. Would definitely user/recommend again. Thanks!!! read more

Looked on Yelp for a reputable plumber. Came across P. Floros because of the great reviews. Called and was able to immediately tell Floros about the issues that were occurring at my house and was also hoping to get my furnace inspected. P. Floros was upfront that he did not know whether he could attend to the furnace; I appreciated his honesty. Before hanging up, we agreed I would send photos of the furnace and water heater so he could better determine whether he could attend to the furnace. After doing so, he informed me he might be able to help. So, I tried to schedule a time (on two separate occasions, the second one was a few days after our first correspondence) that he could stop by; I informed him I was available anytime. Unfortunately, he did not follow through in scheduling despite my attempts. I think that P. Floros is probably a busy person who attends to many people, many of whom have urgent needs. I presume that I was forgotten since I did not have anything that was immediate. Knowing my plumbing issues weren't urgent compared to others, I understood if I would have to wait a few days to get my plumbing issues addressed. At the same time, I would have appreciated if P. Floros at least gave me a time frame rather than forgetting or potentially seeing my plumbing issues as unimportant. At the writing of this, it has almost been a week since our last correspondence. read more

Went down the line calling Yelp plumbers and he was the only one who was able to come same day. Very communicative, accommodating, and did a fast and thorough job. read more

This morning I got a call from my tenant letting me know he had no hot water. Sure enough the dreaded puddle on the basement floor told me his gas water heater had reached the end of the road. My former plumber no longer serves this area so the search for a reliable, reasonable and conscientious replacement was on. Fortunately Petros was one of the guys I called. He returned my call punctually and after reviewing several texted photos said he could fit me in this same afternoon. Approximately an hour later he was here with the heater I had chosen, installed it with his helper and took the old heater away for a very fair price. read more

Called him with a leaking boiler today. He was here very promptly, very professional, and got things fixed very fast. Very nice, and price was reasonable. Would definitely trust him to call again if needed in the future! read more

Petros was Amazing ,Text him at midnight Friday night the picture of my leaking water heater and he told me how to shut the water off and he was there first thing Saturday morning to replace the old one ,his professionalism and work was outstanding.I would recommend him very highly read more

Floros Plumbing & Heating - Leaking water heater - Plumbing Near Me - Melrose, Massachusetts

Very competent plumber and completed a couple of simple jobs (leaking sink etc.) in about an hour (maybe 1.5 hrs) but the sticker shock is unbelievable. Cant' get over paying close to $500 for a simple job. read more

My only hesitation about writing this review is I don't want Petros to become so busy he doesn't have time for me! But nonetheless, he deserves an awesome review. Our latest dilemma.... Spent the last 24 hours wrangling with frozen pipes. Nothing we tried (hair dryers, space heaters, cranking the heat to 90, heating coils for the basement pipes, etc.) did the trick. Turns out the culprit was a frozen pipe behind one of the walls that we didn't have access to. Called Petros around 9am today and he was here before noon, despite a long list of customers dealing with the same issue. He got the thaw machine hooked up and had the issue resolved in 5 minutes. He rushed over and dealt with it before any pipes burst, which could have resulted in thousands of dollars worth of damage. This is the third time Petros has pulled through for me in an emergency situation (first was a hot water heater that blew, second was for an emergency toilet repair, and now the frozen pipe situation). He even joked that he's visited so often that my fiance will think there's some hanky-panky going on! If you're in the Somerville area, call Petros. I don't want to share him, but you'll be happy I did. read more

ABSOLUTELY INCREDIBLY SERVICE. I called with an emergency heating issue at 6pm and Petros was there and had the issue fixed within two hours. Plus he explained what happened, was incredibly nice about it, and did a safety inspection while he was there. I've had nothing but bad luck with plumbers for the last couple years ... seems like my luck just changed! read more

Just used P Floros for the 4th time in the last five years and he continues to be great. Same day service, no job too small, very kind, professional service and fair rates. read more

P Flores did an excellent job installing a new faucet and garbage disposal, very efficient too! Highly recommend

I called P Floros Plumbing and he came out on the same day and had a new heater installed by 5pm. My wife is a nurse and she absolutely had to have hot water before going on her next shift. He's a great guy and extremely knowledgeable and trustworthy. I'd recommend him to anyone that needs quality work done. read more

Petros was very responsive and came over same day on a Sunday night to fix our boiler. Thanks for the great service!

Reached out to help with my gas stove piping and Petros was very responsive and helpful off the bat. He ended up helping me with my sink and faucet as well all for a very fair rate. He found the quick simple fixes and I didn't feel pressured at all. Planning to use for future work. read more

Really top notch!! Very responsive and was at our door in under 2 hours. Made quick work of leaky kitchen sink and broken disposal

True professional. Petros responded to our call late Sunday night. Showed up despite having been on the road for 6 hours. Replaced our leaky outdoor spigot within 30 min. We're having him back to replace our garbage disposal next. Cool guy with awesome stories to boot. read more

Professional, prompt, and responsive. Petros installed a pumping system in my basement to empty my constantly-running dehumidifier. He not only installed the system, he explained to me what was happening, how to keep the system in good running order, and what to expect. He double-checked the equipment, and upon finding that one piece was faulty, replaced it immediately at no charge. I'm keeping him on file as my plumber! -Nate, Medford read more

It was a Saturday afternoon and I had a leak coming from one of the fittings on my toilet. I called several plumbers in the Saugus area and no one even answered the phone nor called me back. Then I decided to do a search on yelp and P Floros came up first with all great reviews as I read them I felt more comfortable and sure this is someone I wanted to work with. So I gave him a call. Petros not only answered my call but after listening to my problem said that he would be able to come out and fix it later in a few hours as he also explained that being a weekend the service calls are more money which was understandable so I agreed. Around 6:30 PM he's at my door, fixes the problem within an hours time and then he disconnected the price to a regular weekday price. Floros is genuine nice guy that goes above and beyond what's required. I've already told him that I want him to replace both my toilets and I look forward to working with him soon! By far one of the best experiences I've had of working with a contractor and I work with them all the time. He shows up on time, does a great job for a reasonable price. Doesn't get any better then this! HIGHLY RECOMMEND!!! read more

The safety relief valve on our heater started to drip and then run. Petros came out on a Saturday evening and changed the valve within hours of me first contacting him. He had me text him pictures of the furnace and heater so he could figure out what parts he needed. When he got in he explained a bit about the possible problems and then talked me through his troubleshooting. His fees are high, he had a huge mark up on the part he replaced, he broke off the spec tag on the part, but he is prompt, courteous and knowledgable. I can recommend him for emergencies. read more

Our water heat tank leaked. We called two plumbers and one need to wait for a week and the other required scheduling. So we googled and found Floros. He gave us a quote after receiving the photos, and visited us on the same day. The work was done smoothly. He is knowledgeable and is helpful when we asked him about other issues in our unit. We will hire him again. read more

Very responsive, fixed my heating, fair prices, Covid-19 precautions taken - would definitely recommend.

I cannot recommend him enough! TL;DR- he helped us out with replacing a water heater on a Sunday morning and was incredibly efficient, funny and kind in the process. Our water heater broke late Saturday night and flooded our basement. We turned off the water and planned to make some calls first thing in the morning. After calling several plumbers and getting terse responses or price quotes without them even asking for the necessary information (one person said "$1,500" without knowing the warranty, size, type, etc.), I found Petros online. He gets amazing reviews for a reason! He was incredibly responsive and kind, he asked for a few photos and some additional information before giving us a really reasonable quote. He came out to our house right after that (thankfully he had a replacement tank in stock) and replaced our leaking one about an hour. He is also very friendly, funny, and helps you make good decisions without making you feel silly for not knowing more about plumbing. He is the only person we will ever use from now on! read more