Colby is very precise, attention to customer wishes and talented hairstylist. Totally recommend…read moreBoom Swagger, very professional salon. Thank you

I've been having my hair done at an Aveda salon for over 20 years and this was the most…read moreuncomfortable experience. My stylist was friendly enough. Unfortunately, she seemed extremely rushed. The application of hair dye was messy and washing out my hair was very tense and harsh. The straightening of my hair was rough - and felt like something was scraping my hair verse smoothing it out. Fortunately, the color is nice but the path to get it was not pleasant. Then to get to the end and pay for it was a bit shocking. I'm fully aware of how much it typically cost because I've been having this done for so long , this time it was WAY over priced. The experience was not worth it!!!

I tried, I really tried to like my haircuts but they had no style to them and I got tired of coming…read morehome afterwards and cutting my hair because my hair was so uneven. I think going back 3 times is enough and no I'm not going to go back in and let the salon try to fix what they ruined in the first place. Plus, when you spend between $100-150(which is ridiculous)or more, each visit, get the haircut right the first time people.

I booked with Serra, showed her exactly what i wanted done to my hair. I was not impressed at all,…read moreMy hair is nothing what i showed her, my hair lifted beautifully and would have been correct if she did not tone it the way she did. I paid 185.00 for my hair to look exactly what i walked in there before my "balayage". She did offer to "fix" and correct it, my child came down sick the night before my appt so i called her to r/s and she had an attitude with me. I will definitely not go back to her.

Fabric salon/mirror mirror extension lounge is the only place I will ever go! I started getting my…read morenails done by Alex and absolutely fell in love, her creativity and talent is through the roof!! I have never had my nails left at all whatsoever and the only time I've ever had a nail break is when I got into a huge altercation and they perfectly broke right at the Apex, which saved my nails from literally getting ripped out and I couldn't be more grateful for her! Then got connected to Meg for eyelashes, I get the wet set done by her, and I've never had such little to no fallout anywhere! They always look so flattering to my face and she also gave me a kit for them to keep them clean and beautiful. Then I was looking for extensions and applied for the mirror mirror extensions so they can make sure I was a good candidate and that my hair would work well with the extensions. That's when I met Kitty! She was there every step of the way to make sure that my hair was perfectly curated to me! They made sure that the extensions perfectly matched my hair, which is actually insane because my hair has a lot of natural highlights to it and it literally just looks like my natural hair! When I went to get my extensions, they paid for my parking and bought me whatever I wanted for lunch which was so nice. They had three people working on my hair the whole time I was there and made me feel like a princess. I got to sit and eat my food and enjoy my complementary mimosa and just feel on top of the world! They don't stop until it's perfect, kitty will never let you leave her chair until your hair is absolutely beautiful and exactly how you want it to be. I am so surprised that extensions can feel so much like my own hair, look like my hair and just be so comfortable. I don't even know that they are there. I can style it myself, and I got a whole entire little backpack with a bunch of huge sized samples and a whole list on how to take care of my extensions. I also can call and message anytime and they are so happy to help with any questions I have and it just feels like I'm part of a family there. Kitty runs the most amazing salon I have ever been to and since I am an exotic dancer, her, and her team have helped me make so much more money. I feel like they give you the best deals and pricing for the most exclusive, one of one experience. I never leave there, not feeling absolutely glamorous and perfect and just beautiful! Words really couldn't describe how amazing they are. Thank you so much Kitty and your whole team. You changed my life!

I purchased a gift certificate for a mani/ped $130! for my daughter (via one of her girlfriends)…read morebecause I live in PDX. Was so happy to have this picked up and delivered at a gathering of her friends on her bday---July 7tb. Brook was only in town for 2more weeks after her bday because shes moving to WA for graduate School and ended leaving Missoula on the 29th. Couldn't get an appt for the mani/Pedi before she left. No refund even though they couldn't get her in before she moved. Said we could of course give the certificate to someone else to use---but that's not really the point. It was $130 and all her friend's there can't afford that. So apparently we are just out the money. Even though NO service was rendered. Seems very unprofessional and a bit unethical!

Friendly staff in a clean salon. Well done mani-pedi from Lexi. Low-key vibe and greeted by the…read moreadorable "Gunnar" pup at the door.

For a 60$ basic pedi, it should be PERFECT. Not even close. paint didn't come to the ends of nail…read morebeds, average cuticle work. Sucks because it's supposed to be a relaxing experience and you end up being pissed because you overpaid for mediocre service. I will keep looking for a go-to salon in Missoula.

Shelay Keith is a great stylist and has helped me bring my hair back from a bad experience with a…read morestylist who shall not be named. Twigs is small and nicely appointed, and I've always been very happy with my experience there.

I've heard terrific things about this salon for a while now, so I looked forward to my first…read moreappointment for a color and cut. Wow, was I disappointed. My stylist was negative and, truly, almost hostile. She didn't say a single word to me while she colored my hair. It was 2 hours of tension. End result? Nothing like I asked for. Not the color; not the cut. I'm truly disappointed. I think this treatment and what I ended up with, is a reflection of Shelay's personality and not the shop as a whole, since I saw other stylists laughing and interacting with their customers. Something I didn't experience.

I Have my color and cut by Britni, she is so amazing, my color was perfect covered my grey, and did…read morean amazing blowout, she was pleasant and was informational about products, but not pushy. Definiatly will go back!

The services here blew me away. I visited with a small group and enjoyed the pampering and…read morecalmness from minute one. We were all given cozy robes and thong sandals, and the waiting room set the mood for the rest of the visit. Tea and water was available, the chairs had foot rests, and the lighting was adjustable, pretty good for a waiting room. The massage rooms were beyond my expectations. The table was heated, the room was dark, and there was a faint, calming smell and music. My masseuse kept conversation to a minimum (which was preferred) and was very kind. I also got a pedicure after the massage; it was the first one I'd gotten so I can't exactly compare but I expect the experience would be hard to beat. Everyone was so welcoming and friendly and helped make it a great weekend get-away.

Curly girls, get in here!!…read more I love what Andi McCoy has done with my hair. Cut, color and styling tips have given me a new daily casual look that's easy and yet polished - with no heat. It's also easy to dress it up using the diffuser. I love that I'm not damaging my hair (no straightening or blow drying good me). Andi really takes her time with each client. It's a nice experience to be at the salon. And you'll come out looking beautiful!!

Andrea is professional and her work is amazing! She styled my hair on my wedding which was done on…read morea yatch so i was assuming to have a pretty bad hair at the end of the night but i was wrong because andrea did a great job on making my hair look perfect and magical that night. She would also ask you from time to time if she is meeting your expectation so that is a great plus for me! I should say that she has a light gentle hand which i love when people style my hair. I tell you the morning after my wedding I did not tpuch my hair because i was still feeling that magical works she did on my hair so i went to my post wedding brunch looking great!

This weekend , I made an appointment at River City Salon get my hair cut. I had a style in mind for…read moremy long, long hair and I took a photo of a style that I felt would work well with my hair. I wanted a little bit shorter cut, a longer layered bob cut. I did not want a short cut, I made this clear at least twice. The cut had to be longer because I need to be able to pull my hair up when I work. It is imperative that I be able to pull my hair back. My stylist was very nice and talkative, but she just cut and cut and cut and I ended up with a cut that doesn't even touch my collarbones. I can't pull it back in an attractive way. This has made it impossible for me to look my best in a front facing job. It was cut at least three inches shorter than what I asked for and what I expected. I've had this problem at your salon before. One of the things that strikes me about hairstylists , and this is why I do not ever go to stylists unless I cannot avoid it... They don't listen! Now , I am going to be forced to try and find a way within 24 hours to fix this mess before I fly to the remote location where I'll be working this summer. Maybe I'll have to get a wig that I can wear so I can pull my hair back on shift. I know my hair will grow, but I didn't come in to receive (and pay $45 for) a cut that I "have to grow into." I am a 70 year old woman! PLEASE PLEASE ask your customers questions. Analyze their hair texture, keep them involved in the cutting process, and above all, LISTEN!!!. Not once did this lady show me how short it was getting. It's also piecey and chopped (layered?) and uneven on the sides. Wow. Truly disappointed and never coming back.

I made an online appointment with the owner. This appointment was confirmed and I have the…read moreconfirmation with her name on it. I arrived on time to find out my appointment was switched to some other stylist without notice. The owner Dianne blamed it on staff which should have been my first sign. Not a responsible owner or manager. I was upset because I live out of town and made the trip after a recommendation. I didn't want to come all the way back another day. I should have left but rather stayed for the other stylist that did good job on the back of my hair and was very kind. I drove all the way the next day to have corrections on my bangs because for that amount of money I was not going fix it myself. The charges are $60 for a cut plus a tip. The expectations are a bit higher when you pay $60.