I went into this store silver and it wasn't silver and they tried to give me store credit. I wanted them to put the money back on my card, and I have to sit there and argue with these racist people stay out of their store. It broke my neck out and bumps. And they refused to put the money back on my card. read more

My sister and I recently attended a Crescent Jeweler's buying event at Hampton Inn. The entire experience working with Matthew was exceptional. He carefully examined each individual item that we wanted to sell, explaining its composition and value. He is extremely knowledgeable, personable, and professional. I would not hesitate to recommend attending an event, or visiting one of their two stores for selling items. They are wonderful people to do business with. In addition, if you have the time, schedule an appointment to tour the Military Museum housed in the basement curated by Matthew's father Bill. It is truly an incredible once in a lifetime experience! Thank you Bill for honoring their sacrifices and memory! Violet Schmicker & Toni Gwiazda read more

Friendly staff, fast and reliable service, and most of all great prices an amazing inventory.

Very clean and beautiful inventory,customer service impressive and price for service what was expected to be

Wow, I just went through every review. I received a flyer pack in the mail yesterday. I have lots of vintage and newish 14kt gold jewelry to sell. But after reading reviews, purchasing is a great experience. However, I only found 1 good review in selling to them and many negative reviews for selling. Now IDK where to go? read more

Bill was amazing through every step. I got a custom ring built to ask the big question. it was a super easy process, he walked me through every step and decision that needed to be made. Cannot express how happy, and how happy she is with their work! read more

Rather misleading. I received a flyer saying they'd be in our area buying jewelry, gems, minerals, militaria, vintage and fine watches, and other collectibles. The flyer says, "We buy Loose, Mounted, Antique, Vintage, New, Diamond Rings, Brooches, Bracelets, Engagement Sets, Earrings, Pendant, Pins & Charms,...& Rare Vintage Costume Jewelry." I brought all of these, and more. Their offer? Scrap value. It totaled enough to buy a decent dinner and a margarita. No thanks. Could've told me that up front and saved us both a lot of time. Maybe my grand-daughter would like to have it all (except the military pin) for dress-up play. read more

Exactly one month ago I took 3 Berring watches in to have batteries replaced. One of the watches quit working a couple weeks later. Took it in today to have it replaces again. Thought maybe it was a bad battery. The girl kept telling me it would be $15.00. I said over and over that I just had it replaced by them. It should last a year or more. Then an older woman came out. Showed her a picture of the receipt. Asked me what I spent $45.00 on because they only charge $15.00. So again, I said I had 3 watch batteries replaced. Made me feel like I was pulling a fast one. She came back onto the sales floor and said they replaced the battery at no charge. But the battery they took out was not one that they carried. I said again that it came from them because this is where it was put in my watch. She just kept shaking her head like I was still trying to pull a fast one. I said maybe it mistakenly came from a previous battery replacement. (Believe me, I am not hoarding watch batteries.) She just kept shaking her head. I never in my life felt like a battery replacement thief like I did today!! Now I grew up in this town. My sisters and mother have all done plenty of business at Crescent. After today, I will never again go back. I hate to say that but that's how angry I am right now that they made me feel this way. Not one person even smiled at me when I walked in the door. I am so upset that I can't even give them 1 star today. Unfortunately I have to give them a star just to post this review. Sorry Crescent. I know a lot of people in this town. They will all hear about this. read more

I was referred to Crescent Jewelers by a family friend and had the pleasure of working with Bill on finding an everlasting engagement ring for my fiancé! Bill felt like a friend of mine as soon as I stepped into the showroom! He was very helpful in educating my girlfriend and me about the 4 C's and how money could be saved without sacrificing on quality of the ring,. Bill was easy to work with, listened to my requests, and worked hard to meet my needs! Bill is not your typical pushy salesmen! I gave him my ring specifications / price range and stayed within the parameters given and did not try to upsell me at any point. Bill did not have what I wanted in stock at the time, but quickly found my ring through his network and made everything about the process easy, stress-free, and terrific! If you are looking for a quality diamond ring at an affordable price, I STRONGLY suggest you visit Crescent Jewelers, and their showroom. You may not get a glass of champagne while you try rings on, but I guarantee that you will be saving at least the price of a bottle of Cristal by expanding your search and visiting Bill at Crescent Jewelers! read more

Crescent Jewelers is the best! Have been going to them since before they opened shop. There prices are half if what others charge and will stand behind their products. A must see to believe! They also buy your jewelry you don't want anymore. Come check it out! read more

Wouldn't go anywhere else than Crescent Jewelers! From my engagement/wedding rings, necklaces, earring, all of my jewelry has been purchased here and I couldn't be happier. They have a huge variety of beautiful pieces to choose from as well as custom making the exact piece you want. We have sent so many family and friends here and they have all been happy with their purchases! Highly recommend 10/10! read more

My husband and I stopped in to Crescent Jewelers to get some jewelry appraised. While in there waiting, we were browsing and looking at some of the other jewelry there. The diamonds instantly caught my eye and the staff was so great to let me look at and try on the different rings. It was such a great pressure free experience, that my husband ended up going back the next day and getting the one that I couldn't take my eyes off of. I absolutely love my ring! Bill and his team were so great to work with and we're looking forward to getting more great pieces from them. read more

BE CAREFUL PEOPLE!!!!!! This owner sold me a 5,560.00$ engagement/wedding ring and 3 and a half years later I went back to see what it would take to trade in/upgrade. I had ALL THE PAPERWORK that Crescent gave me displaying the appraisal, the carrots, cut, clarity and the E.G.L, the owner told me that this ring is obsolete and he doesn't deal with these rings anymore. When we FIRST bought the ring and right before we left with paperwork in hand I asked the SAME EXACT OWNER questions regarding trade-in in the near future. His response was he would honor any piece purchased from him for equal to little less in value for potential upgrades. Unfortunately NOW my wife and I feel CHEATED, BAMBOOZLED and conned. All I can suggest to you potential Crescent customers is ask, ask, ask and do research and RIGHT BEFORE you purchase the ring you want, request the paperwork and the rings credentials. read more

I am a black middle-aged woman. I went in today with my mask on and paid to have my galaxy watch band replaced. After I paid by credit card and completed a print receipt with my contact information, the gentleman at the store asked me to lower my mask. I asled, "why would you need me to do that?" He said, "oh you have nice eyes and seem like you qould have a nice smile. I raised my eyebrows in response (????!!! ). He then added, "oh, I sense that you would have a nice face." I lowered my mask and I said to him I'm not trying to steal anything here. read more

So my partner and I have been working with Crescent on custom pieces. We wanted salt and pepper diamonds and Bill sought high and low to find them. The experience has been a pleasure. My partners custom antique ring with a new salt and pepper diamond is exactly what she wanted, and perfectly priced for my pocket! read more

Crescent Jewelers - Perfectly priced, custom antique ring with a new salt and pepper centerstone and new channeled side stones. - Jewelry Near Me - Lansing, Illinois

They were in Tucson today, 1/13/2020 and we brought in one-ounce of gold and several antique pieces. The gal doing the gold weighed the gold and told us it was point six ounce (in grams) and offered $200.00 The other appraiser was called over, he weighted the gold and offered $325.00. The actual weight was over one-ounce and at the newspaper flyer advertisement it should have been $1,500.00.. the other items that on ebay and other sites was advertised at over $500 got an offer of $50.00. The female appraiser did NOT use a magnifying glass until told to do so, and she missed represented several pieces of gold jewelry as NOT being gold, even though each was clearly stamped 14 to 18 K. read more

I can't say enough about working with Crescent Jewelers. Exemplary service and great prices. The quality of their merchandise exceeded our expectations! Well worth the drive from Glenview to Frankfort and Lansing. Crescent will always be our jeweler of choice! read more

If you're looking for jewelry, this is the place to go! Wonderful selection of items and will work with any budget. Sizing is not an issue as well as a quick turn around. Wide selection of jewelry. We purchased our engagement and wedding bands here and are very happy with quality and styles. Billy helped us pick out the perfect rings that matched our individual styles. We couldn't be happier with the outcome. read more

This place is wonderful!! Im from florida and was in town. Was looking for a wedding band before leaving town and let them know of my crunch time of 2 days before leaving. I went in and let them know what I wanted and they had it the NEXT DAY! Not just fast but Bill gave me an amazing deal of half the price of Alberts (another local provider). This shop was amazing, with great inventory, and the nicest people. Many other shops overwhelm me with their very large expensive tacky jewelry BUT crescent has the perfect amount of inventory laid out perfectly and such beautifully crafted jewelry. HIGHLY RECOMMEND! I will be coming back here for ANY jewelry from now on :) read more

Great service, selection and prices. Will definitely be back - owner was an A+ guy to work with during the process of purchasing an engagement ring. read more

Without a doubt, Crescent Jewelers is the best place to purchase any jewelry needs. The owner worked with me to personally create a ring that was exactly what I envisioned. I live in another state, and he worked with me remotely to create a setting and select diamonds within my budget. He shipped the ring to me with sign for delivery, no problems! Crescent Jewelers made the process smooth, easy, and collaborative. I am so incredibly happy with the whole process and the ring! read more

Crescent Jewelers - Jewelry Near Me - Lansing, Illinois

They are a great jeweler. They have a beautiful wide selection and are more than reasonable price wise. You can tell that they care about their clients. My fiancé got my engagement ring here and we just bought our wedding bands as well! read more

Crescent Jewelers - Jewelry Near Me - Lansing, Illinois

I wanted to take the time to write a positive review about Bill Crescent as he is nothing short of an awesome guy! I went to him to turn a 3 stone anniversary ring into a tension style setting. He purchased the two side diamonds (gave me close to what I paid) and was able to discount the Gelin Abaci setting unlike any other jeweler I had contacted. He goes above and beyond to try and get you exactly what you want for a better than fair price. He is very personable and takes the time to answer all of your questions. read more

Visit yesterday for the first time, I went to buy Pandora charms. The sales lady was very helpful, attentive with and outstanding personality. Customer service was on point I have informed my associates with Pandora bracelets to go there. This is where I will fill my charm up at. read more

Staff was knowledgeable and helpful, so kind! Gave great advise and I now have a beautiful engagement ring!

Just left Crescent jewelry store on Torrence ave. In lansing upset as hell .....purchased numerous Pandora charms there and a ruby ring.......always bring my wife's Pandora there to clean....last 4 Times..not this time I encountered a cold hearted nay sayer due to the fact 2 of the charms aren't Pandora.....Spent over 2000 there in the past year......never again...will instead go to Alberts in Schererville ......thought I would give the local a chance.....however the local seems to be a bit up itty.........you guys at Crescent...screwed up read more

I've been coming to them selling them my jewelry for a year, Michael and Bill Crescent are extremely helpful with my items. I will continue doing business with them. Thank you Michael and Bill Crescent read more

When I went to pick up my necklace I mentioned that I did not get a call prior to repair, as promised. The estimate note on the ticket was scratched out. I chose to pay with my debit/credit card, but for whatever reason their machine declined my card and was told it could not be their machine. I went straight to the bank and was told nothing was wrong with my card. Workmanship on repair seems to be excellent, customer service was okay and faulty debit/card machine which is why I give them three stars. My first and last time doing business with them. read more

I love this jewelry store! The Owner and the Manager are very knowledgable about jewelry and collectibles. If Crescent jewelers does not have what you are looking for in stock, they will get it for you or custom make it at an unbelievable price. This is a wholesale jewelry store and I will never buy jewelry anywhere else! read more