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    Justin Handyman

    5.0 (1 review)
    Open 8:00 am - 9:00 pm

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    Services - Justin Handyman

    Appliance repair

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    3 years ago

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    Electra Fix Appliance Repair - Appliances that we repair

    Electra Fix Appliance Repair

    (20 reviews)

    Just home from vacation and went to wash clothes this morning and the washing machine would not…read morestart . Called Electra Fix at 10,30 and the technician named GUY arrived at 11.30 and problem was found and repaired by noon Guy the service tech was professional , polite and had to do some serious heavy moving to get the stacked washer / dryer combo out of a very compact space . He did this without damaging the hardwood floors and left us knowing the problem had been identified properly and fixed so we do not have further problems Certainly would use Elecrta Fix again for any appliance problems B Smith

    If there were an option to give zero stars, I would choose it…read more I had a disappointing experience with Electrafix Appliance Repair. On Dec 31, 2025, I paid $126 for a diagnostic visit for my dryer. The technician performed only a brief inspection and concluded the issue was likely a thermal fuse without fully accessing or testing the heating coil. The next day, I received a repair quote of $641.81, which was in addition to the $126 diagnostic fee already paid (I did NOT proceed with or pay the $641.81). I later hired an independent technician who properly diagnosed the problem as a burned-out heating coil, which Electrafix had not tested. After I provided photo evidence and repair documentation, Electrafix acknowledged the misdiagnosis and agreed the $126 should be refunded. However, they refused to process the refund unless I signed a broad release waiving all current and future claims and agreeing not to post reviews. I declined, as this condition is unrelated to the refund. In addition, my dryer's front panel was found damaged and not properly seated after their visit. Electrafix denied responsibility. Based on my experience, I strongly do not recommend this company if you want to avoid wasting your time and money. I want to respond to the owner's comment and clarify the facts for anyone reading this: Your technician refused to reinstall the dryer's front panel properly. After I asked him to do so, I immediately noticed it could not be reinstalled correctly. When the independent technician later opened the panel, the damage was already visible. The independent technician repaired the dryer from the top, without moving the machine, and there was no need for two technicians. After your technician's misdiagnosis, your company provided me a quote of $126 + $642.81 based on that misdiagnosis. Following that quote, I cannot imagine what could have happened -- you would have charged even more for such a small repair, not to mention the time lost. I believe the $126 diagnostic fee should be refunded unconditionally. Your claim that the damage originated "from the inside" or from independent work is incorrect and unsupported, as the damage was present immediately after your technician's service. Disputing responsibility for damage under your care raises serious concerns about business practices. Customers deserve transparency, accountability, and fair resolution.

    Justin Handyman - handyman - Updated August 2026

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