Horrible experience. I was a new patient, had a 2pm appointment and was asked to come in 15 minutes…read moreearly to file out paper work, I gladly complied. At 3pm I was still sitting in the waiting room. When asked the staff, I was told that it would just be a "bit" longer. Another lady in the waiting room commented that she waits at least an hour for each appointment. I immediately cancelled my appointment and told them that I would find another doctor that actually valued his patients and acknowledge that their time was important. Maybe don't over book and you won't have this problem.

This man works miracles. 3 other doctors told me a rash I had for 2 years was psoriasis. Dr Revis…read morecorrectly diagnosed it and gave me a medicated cream that cured this pesky rash on my shin in 2 weeks. I am a grateful patient of his!

I joined the membership here and I used to come more like eight times a month. I have cut way back…read more I was doing 4/10 a month and now I'm currently doing two or three I may cut back even further. I love my Therapist. I think she's fantastic and there are a handful of others here that I really do like I just don't feel the same about those places I used to.

I've received great care from every therapist I've seen recently, as well as those who have left…read moreCircle of Wellness. Their dedication and professionalism stand out. Dr. Noe, in particular, has been very approachable and attentive to my concerns. Georgi in rehabilitation, along with Robin and Max (who is no longer there) in the stretch center, have also been very supportive. I've been a client of Circle of Wellness for many years, starting when my general practitioner recommended massages to help manage chronic pain and fibromyalgia. My insurance has always covered these treatments. After a few years, my treatment plan grew to include physical therapy, which meant visits on different days than my massages. This was tough to manage with two part-time jobs, other medical appointments, and daily responsibilities. Still, I kept up with it for years because the massages were key to managing muscle pain, headaches, and stress. During this time, I had two knee surgeries, including a total knee replacement, and spinal fusion surgery. Because of this, there were times I couldn't do physical therapy at Circle of Wellness due to therapy prescribed by my doctors elsewhere. During those times, I kept going to massage sessions only. Approx. a year ago, the owner, Leila, suddenly cut massage sessions covered by insurance from weekly to every other week without any notice or explanation. In place of the missed massage weeks, I was told to attend the stretch center. Scheduling these appointments around my work was difficult. Once, while trying to sort this out at the front desk, Leila made an inappropriate comment, accusing me of dishonesty if I tried to cancel or avoid stretch appointments. That was upsetting and unprofessional. Later, I asked for Dr. Noe to call me about the mandatory stretch clinic. Leila said no, saying it wouldn't change my care plan and insisted I make a formal appointment. When I did, Leila wanted to attend the meeting, which I declined. The consultation with Dr. Noe addressed my concerns. While the stretch center was helpful, I don't like being forced to participate. As a client, I expect my patronage to be respected. Saying it's required by insurance to participate in these services was also untrue. I called my insurance, and they reassured me it wasn't necessary to do stretch center to receive my massages. After the stretch center sessions, I was told I had to see Georgi for rehabilitation. This was unexpected, as I was only told to do half an hour of stretching. I found out that Leila talked about my case with other employees, suggesting I was trying to avoid responsibilities by citing physical therapy elsewhere. This is true, as prescribed by my doctor. Such discussions are inappropriate and unprofessional, and my medical documents can prove this. My original reason for going to Circle of Wellness was for medical massages; over time, the focus shifted to other billable services, with blame unfairly placed on me for expressing dissatisfaction. Before, when a therapist was unavailable due to vacation or illness, the front desk would notify clients and ask if they agreed to assign a different therapist. This practice has stopped, leading to unexpected therapist changes without explanation and an unhelpful attitude. I'm very disappointed by my interactions with Leila, whose communication lacks professionalism. Good interpersonal skills are essential for business management. Leila always likes to turn things around and blame the client. She doesn't take any accountability for her own actions. She is always surprised when clients come in and are upset. I will miss the other staff members, who have been hardworking and excellent in their roles. Additionally, I want to express my gratitude for the support I received from the therapists and staff who have been part of my care journey. Their dedication has made a significant difference in managing my health challenges. I give 5 stars to the therapists and the Dr's. 2 stars for the owner. read less

Wish we would have researched this "urgent care facility" before going…read more My husband went in for Covid, was told by the doctor they don't treat Covid. That was it. They took his blood pressure and sent him on his way. Then the bills came. This "urgent care facility" is actually an "emergency room" and they bill as such. Got an enormous bill because our insurance treated it as an emergency room. Over 500$ to be told they won't treat him. NorthPointe, you are NOT AN EMERGENCY ROOM. Who would go here for a gun shot wound? Or a car accident? A total and complete SCAM. Stay away.

I've been seeing doctors at Northpointe for a number of years now. I had eye surgery there and a…read morecouple colonoscopies there. I certainly recommend the place! They provide great service in a beautiful medical setting.

Many people are not aware of the amazing benefits of myofascial release therapy…read more I've received excellent care from the professionals at Brynwood Myofascial . From Allison, the receptionist, to those who treat me, Chris, Jake, Andy and Taylor. All professionals -responsive to the client's needs. There's comfort and healing in the laying on of hands. Especially when it is done correctly. Give them a call. Your body will thank you for it!

Great place to get myofascial care. Have referred this place…read moreto others and my physical therapist has now started referring patient that he cannot treat here

This place used be quality over quantity. I still continue my care here but it's hit or miss. The…read morechiropractors here are overworked . The fatigue is real. I still recommend them

They're all exceptional here. The doctors and staff. I've been going there for 13 years or more.read more

The staff is friendly and helpful. I look forward to my adjustments with Dr. Meghan as I always…read morefeel so much better after!!! I have troubles with TMJ and her adjustments have helped quite a bit! Highly recommend.

"Health is not valued until sickness comes", wrote Thomas Fuller. For that reason, I try to take…read morecharge of my life eating healthy, exercising and occasionally visiting the chiropractor. Unfortunately my visit to this one was the result of an injury. Now, I grew up seeing a chiropractor, so I'm no newbie to this. On my first visit I was seen by Dr. Spadafino. We went through a series of range of motion exercises so she could check where I was at and she took x-rays. I was a little disappointed that I didn't get adjusted that first visit but she said she had wanted to read my x-rays. I get it. I came in a couple days later and she showed me what was wrong. She recommended that I come in three times a week for the next three weeks. I believe in the treatment, so I complied. About midway through my sessions, because I was driving in from an hour away and we were moving, I asked if we could postpone treatment until after our move. She told me she wanted to stay ahead of the "subluxation" in my spine. Because I believe in the treatment, I coincided. On my last visit for my treatment, she told me she wanted to now see me two times a week for the next three weeks. Okaaaay. I just could not commit to that. I would spend two hours (there and back) in the car for a ten minute adjustment. I feel like the Dr's here are good but I'm used to receiving a little bit more from a chiropractic experience. My previous chiropractor was also a naturopath and did a lot with kinesiology and sold Standard Process vitamins. I felt treated more as a whole person rather than just fragmented parts. Also, the building is dingy inside. You'd think with the amount of money this place is bringing in they could update the place and make it nice. Dirty carpeted floors, harsh lighting, not to mention they still use paper for everything (intake forms, billing) I like places that are a little more environmentally friendly. But maybe that's scheduled for a day in the future? Not the best chiropractic experience I've ever had, but fortunately not the worst either.

Great service very easy to schedule an appointment and get in and out without serious delaysread more

Great patient care when you can actually get a test done. BE…read moreWARNED - 1. They lose referrals. That aspect is just horrible. I have had to have every referral sent over multiple times. This results in delays to testing which delays treatment. 2. They don't answer the phone. They don't return calls. Except billing. If you have a balance with them they will talk to you. If my insurance covered these tests elsewhere, I would elect not to go here- even though the actual care in the clinic is great. The hard part is getting an appointment and actually talking to someone

This is my favorite dentist. Everyone is always very welcoming and treat you with respect. Any…read moreissues I have are always addressed and I am very comfortable coming here. I highly recommend.

I'm a 65 year old female & have been a patient for numerous years and have never had a complaint,…read moreuntil now. I'm giving the dentist a zero star review. I saw Dr Samuel on Tuesday due to having severe tooth pain. She referred me to an endodontist in Rockford. The endodontist she referred me to was great and I booked an appointment for Tuesday for a root canal. Unfortunately, I just found out on Friday after hours that they are not covered under my Medicare plan. If you have ever had severe tooth pain, you know how miserable it is! Don't expect the dentists at Machesney Park Family Dental to be sympathetic about your pain. She refused to call me in anything for pain. I've been in so much pain since last Monday and now I have to wait until this Monday to start all over again, trying to find an endodontist and somebody to help me out of this miserable pain.