North Coast Floor and Tile recently finished new engineered hardwood flooring through most of the…read morehouse as well as new carpet in the primary bedroom. WOW! It looks fantastic. They were very quick and thorough to come and provide an estimate . Brittany was a great communicator as far as choices and getting the estimate together. Jim did much of the work and his attention to detail is the best! He is very meticulous. We are so happy we had this work completed by NC Floor and Tile! You won't regret the excellent work and service they provide. Thanks to all who made it happen!

Very helpful and kind enough to direct us to another business who would carry the small quantity of…read moretile pieces we needed.

Recently I purchased some very inexpensive laminate flooring from Alves. It was .99 per SF, and…read morethey warned me that this product was not very sturdy and not suitable for many applications. Sure enough it was chipping quite easily during installation, and my contractor (not Alves) said it would not hold up over time. I returned the product to Alves and they gave me a full refund even though I'm the one who made a bad choice in purchasing the laminate. They were extremely helpful throughout the process, going as far as to listen to my contractor explain the problem with the product (of which they were already aware). Super pleased with the customer service at Alves!

I don't know who wrote these other reviews, maybe they got a discount of rat? but Alves is…read moreridiculously expense. I told my handymen never to use them again, but they said they were in a rush and no one else was available. The first time I paid them my handymen took out the old carpeting and Alves billed me again for the removal. This time they billed me $912 bucks to have a remnant installed in one room. never again. Go to Arcata pro floor or Eureka 1.

What should have been a straightforward 300-square-foot hardwood flooring installation turned into…read morea nightmare of poor workmanship, unprofessional behavior, and inadequate repairs. We paid $6,800 expecting a high-quality job, but what we got was an exhausting ordeal. From start to finish, the experience was riddled with issues that we had to identify and report ourselves--problems that any competent professional should have caught immediately. The quality of the work was shockingly bad. On day one, Liquid Nails glue was tracked across the floor, leaving visible shoe prints and hardened globs that were never properly cleaned. Many boards were cracked or splintered, and there uneven seams in the flooring because the lines weren't properly started, according to the contractors who later fixed the job. The subfloor wasn't leveled, causing high and low spots that ultimately required sanding. To make matters worse, the second contractor we hired to fix the mess pointed out that parts of the floor weren't nailed down properly particularly around the walls, and the nailing overall was insufficient. They also found numerous "H-joints," a hallmark of rushed and sloppy workmanship. The baseboards, which we paid $700 to have installed, were no better. They were nailed to drywall instead of studs and could be pulled off with minimal effort. Excessive caulk was used to cover gaps and poorly cut boards, and additional wood putty stains were left behind during their attempts at repairs. The lack of professionalism was equally disappointing. One of the installers loudly berated a younger worker to the point that both we and our neighbors could hear it. It was clear that no quality inspections were being done. We had to point out every issue ourselves, and the repair attempts they made often made things worse instead of better. Despite repeated complaints, the company failed to resolve the issues. The first repair attempt involved replacing one marked board and adjusting a seam, but they didn't clean the Liquid Nails residue, leaving even more wood putty stains in the process. A second installer tried twice to remove the glue but failed both times. In the end, we were offered either a board replacement or a "deep discount." The so-called "deep discount" only covered the cost of repairs and felt like a minimal gesture given the extent of the issues. Our best decision was taking the repairs out of their hands. The professionals who took over spent time explaining all the issues and were shocked at the poor workmanship. I regret not hiring them in the first place because, in the end, we'll never get the finish we initially wanted, and there are issues with the floor we're just going to have to live with. Save yourself the frustration and hire someone else. Arcata ProFloor's lack of quality control, unprofessional behavior, and resistance to taking accountability--offering only the bare minimum to address their mistakes--make them impossible to recommend. What should have been a simple project turned into weeks of stress, nights spent sleeping in my office, and deep disappointment.

Jeff, the owner, came out and measured my friends house for flooring this morning. I am helping her…read moreson as he has lost everyone in his family, including his mom, my best friend. He was kind, professional and a great listener to our unique situation and budget. He gave us different ideas and ways to save on this enormous project. Trust me if you need flooring, call them!!! Not only do they work with you but also come through in unexpected blessed ways. My thanks and praise are not enough!! Paula

We had a fantastic experience with Nelson's Flooring. I will absolutely use them again for our next…read morejob. The prices are fair, they are informative and keep me posted on materials, Tim, the installer does amazing work. Jerry, the owner checked in with me and updated me every step of the way. I really appreciate the way they do business. They are real and direct. Fantastic business! we do a lot of custom homes and renovations. Nelson's will be our go to and we will be letting all of our sub contractors know as well.

We are replacing carpet with LVP. Only tv room done so far and can't wait for balance of downstairs…read morecompleted. Even our pool table not a problem. Excellent installer.

Excellent job. Great communication. Will Definitely start…read morewith them on my next project.

The team at Karges Flooring did a great job on the hardwood floors at our house. The floors in the…read morehouse had been highly worn and painted and looked awful. Chance and the team brought the floors back to life and they look amazing. They went the extra mile to make sure we were happy with the finished product. Highly recommended

Joe replaced and installed all new flooring throughout our home and newly constructed addition. He…read moreis professional, respectful and extremely efficient. Overall, a great experience!

I wish I could leave a different review, things started out great but the end result was my…read morenightmare. This is so disappointing and not the first experience I was hoping for as a new home owner. My partner and I just bought a home at the end of September. We hired Joe based on previous recommendations. We had him in to do the floors before anything was moved in to make it easy. I helped with the previous floor removal as we were on a time crunch and he was squeezing me in between other jobs (should've known). When he came in after the original floor removal, he did an assessment of the sub-flooring and said everything was fine. I told him I wanted brand new floors that turned this old house into the gem it was meant to be. I wanted something to last 30+ years. This wasn't a cheap install either. Fast forward to the last day when he was "finished". I took a look around our brand new home only to notice the fine details not being met and my floors creaking and moving as we walk on them. When I asked about the movement he told me that we didn't have flat sub flooring so it was the houses fault. Not once did he mention this would be a thing during the week he took to install, so you can imagine my surprise when he said it was finished! Then I took a look around to notice all of my brand new baseboards floating off the wall as well as pieces not cut to the right size, so he "made do" with what he had. I asked him about the baseboards and why they look like that for him to reply that my walls are the problem. He also told me once I put furniture in the house, I wouldn't even notice it. I have tried to get ahold of him for months now as he didn't finish the flooring under the water heater and said he would come back to finish that when it was replaced (it was replaced in February and I haven't heard from him since). I also have a hole in the floor for a vent cover that he didn't cut to a standard size so I can't find a vent cover for the hole in the ground. To say this experience was a nightmare is an understatement. And the worst part is, he won't return my calls or admit to any of the mess ups he has done so I am left with no choice but to post this post for everyone else to be warned. Sad thing is I see many good reviews, which makes me wonder that because I am young and a female, if he took advantage of me and what we had going on at the time. Overall if he couldn't get the job down in the time he said, he should've communicate. If my subfloors were bumpy and going to cause the floating and movement, I would've wanted to fixed and that should've been communicated. And if the walls are wavy and the baseboard didn't sit flush, I would've expected caulk and more nails! Overall I would give him a 0 star review...do not recommend.

Joey with North Bay Homes responded quickly, was reliable, and prioritized my project. Most…read moreimportantly, Joey is an honest contractor with a lot of expertise for a fair price. He followed through with a timely quote and great communication. Joey was happy to do the part of the job I liked least - insulation, hanging drywall, and the first coat of joint compound. I'm happy to finish mudding, priming, and painting -- That's the fun part to me. He pickup supplies, started the job at 9:30am, and was done by 3:30pm.

Joey with North Bay Homes recently renovated our 1200+ square-ft deck/railing and did an…read moreoutstanding job. He was so responsive and reliable, we just could not be happier with the outcome of the project. Throughout the whole experience he was extremely professional and communicated regularly with us as the work progressed. His flexibility was really appreciated as we asked for additional work to be done that was not in the initial request. We would not hesitate to recommend him and will definitely be reaching out to him for any future projects we may have. Thanks Joey!