I ordered an arrangement containing tulips for my girlfriend for valentines day for $120. What…read moreSpruce delivered was 12 dying tulips thrown into a rectangular vase. No arrangement or design at all (see photo of the pink tulip "arrangement" right after delivery). I called and they said the price was normally $75 but because it was Valentines day the price was higher. Is that even legal? They are very friendly and nice but i feel ripped off. We are also getting married and judging from their site and store they would be perfect but I can only imagine what stunts they would pull for a wedding. Never again...

Instead of going through 1-800-Flowers or another national company that contracts out with…read moreindependent florists, I figured I might as well just go straight to Yelp and find a local florist. It was my friend's 30th birthday and since I couldn't be there with her, I wanted to send her some really great flowers. After seeing Spruce as one of the top-rated florists (and with Sam P's glowing review!), I decided to give it a go. I was thrilled that I could order online (rather than have to explain to someone what I was looking for) - I ordered my friend white roses in a crate (which looked great on the site). And, honestly, the price wasn't too bad, especially considering how much a crappy bouquet can cost on other websites. Also, they don't have exorbitant shipping and handling fees - delivery is free for most of Manhattan! I ordered weeks in advance and was concerned that the order might get lost. On the day the flowers were supposed to arrive, I called the florist just to confirm that they arrived. Spruce said they had an issue delivering the flowers because she doesn't live at a doorman building. Sad, but I understand that they want to make sure that she is there, though I didn't want to ruin the surprise. I managed to work things out with her husband so that he could get the florist to deliver at a time when he would be home; yay! The next day, Spruce called to confirm that the delivery went through. And she loved them!

I always order from here. Wife loves the arrangements. The customer service is great. They have…read morelots of options to choose from and the price is fair.

Did not place the requested banner on the flowers. Only gave back $5. Not good costomer service.read more

beautiful arrangements ! excellent customer service! you can tell the thought and care into each…read morebouquet .

Needed to find a florist near Rockefeller center and I couldn't be more pleased with my choice!…read more The online ordering process was fantastic! I chose a manager special within my price range and crossed my fingers I was absolutely thrilled and delighted with the arrangement that was delivered to my daughter! The flowers were so beautiful and they lasted almost 2 weeks! I bet they might have made it longer if my daughter's apartment wasn't so hot...

One of the most reasonably priced, beautiful arrangements. Unique and plentiful in options and…read moredesigns. I was able to order and pick up within a couple hours and the older man working there was so nice. Definitely recommend.

I can't say enough good things about this flower shop. They created a reasonable priced beautiful,…read moreelegant arrangement that was even more impressive than expected, and the best part was that they delivered it the very same day!! They made the entire process easy and stress free. The flowers were fresh and the delivery was prompt and professional. I would HIGHLY recommend them to anyone looking for a florist that truly cares about customer satisfaction & quality. Thank you for helping us honor someone special with such a memorable and beautiful bouquet.

The flowers looked completely different from the photos posted on their website. I don't think it…read morewas worth the price.

My dad passed unexpectedly, he wasn't sick, no warning, his asthma got the best of him. My step…read moremother and I are making the arrangements to bury my dad, when I realize I'm short on cash and short on time to place an order for next day arrangements. I look on Afterpay and Klarna for pay delay options and come across ROSE BOX NYC. I originally saw a few others, but since Rose Box did not charge additional monies for next day pick up, no matter the size of the arrangement, I go with them. They offered 20% at checkout as a first time user so that was also very helpful. I normally read and review before purchasing items but in my grief I forgot. I wound up ordering a mirror box with 12 night blue roses, totaling a little under $250. I check yelp and see a few reviews that give me pause and wonder if I should cancel. Decided to send an email and hope for the best since time is of the essence. I receive a call the next morning confirming my time for pick up, the young lady was very sweet and helpful. Here's why I gave four instead of five stars, the set up of the location. I'm all for women owning their own businesses, however a sign would be nice. Some directions stepping off the elevator would help, anything that would just tell me I'm in the right place would suffice. I roam the second floor of their location until I ask the receptionist of a law firm. Apparently their office is like an office within an office within an office? Anywho, the note on the mirror box stated "R.I.P. We Miss and Love You Dad", so the owners included a single night blue rose as a gesture for my mourning, which I found incredibly sweet. All n all, I'd use Rose Box NYC again, pricing is a tad steep but so is every other acrylic rose company out there.

Pros: the flowers are beautiful and are exactly as I ordered. They came on time for Mother's Day,…read morebut I did order very far in advance to avoid the rush of orders. Cons: when I put in the online order for the flowers, the next day and every single day after (even as of this morning of writing this!) I have received spam calls from various phone numbers throughout with New York State area codes. I've gone from a couple of spam calls a week to 4-5 a day, and this is after going through my call log to block numbers every few days. I know spam calls are common, but very interesting all these spam calls I receive daily only from New York City/NY State phone numbers, I think are directly contributed to Rose Box NYC. I went back to read their privacy statement on their website, and it does say that they do share your contact information with third parties without any ways to opt out. I would never order with this company if I knew I would forever be getting spam calls.

for event center pieces to personal flowers they are simply the best! i have used them for over 25…read moreyears both professionally and personally .

We placed an order specified exactly when it needed to be done, but when we arrived, we had to wait…read moreanother 29 minutes. The service could be better.

Sent a birthday bouquet of peonies and roses. They were beautiful and lasted a week, slowly opening…read morea little each day! Gorgeous flowers, excellent delivery, and easy online ordering. I would definitely use this florist again!

What a wonderful experience I had here on an early Tuesday morning 7:45 AM. I was in a rush to grab…read moreflowers before school starts for the teachers was in and out very quickly and he even wrapped it great service and beautiful store had in gem of lower Eastside, especially when no other flowers stores are open until eight or nine. They have many choices to choose from. They even have a smaller bouquet section for $20 each. I will recommend and I will be back.