My dad passed unexpectedly, he wasn't sick, no warning, his asthma got the best of him. My step mother and I are making the arrangements to bury my dad, when I realize I'm short on cash and short on time to place an order for next day arrangements. I look on Afterpay and Klarna for pay delay options and come across ROSE BOX NYC. I originally saw a few others, but since Rose Box did not charge additional monies for next day pick up, no matter the size of the arrangement, I go with them. They offered 20% at checkout as a first time user so that was also very helpful. I normally read and review before purchasing items but in my grief I forgot. I wound up ordering a mirror box with 12 night blue roses, totaling a little under $250. I check yelp and see a few reviews that give me pause and wonder if I should cancel. Decided to send an email and hope for the best since time is of the essence. I receive a call the next morning confirming my time for pick up, the young lady was very sweet and helpful. Here's why I gave four instead of five stars, the set up of the location. I'm all for women owning their own businesses, however a sign would be nice. Some directions stepping off the elevator would help, anything that would just tell me I'm in the right place would suffice. I roam the second floor of their location until I ask the receptionist of a law firm. Apparently their office is like an office within an office within an office? Anywho, the note on the mirror box stated "R.I.P. We Miss and Love You Dad", so the owners included a single night blue rose as a gesture for my mourning, which I found incredibly sweet. All n all, I'd use Rose Box NYC again, pricing is a tad steep but so is every other acrylic rose company out there. read more

Rose Box - Night Blue Roses - Florists Near Me - New York, New York

Pros: the flowers are beautiful and are exactly as I ordered. They came on time for Mother's Day, but I did order very far in advance to avoid the rush of orders. Cons: when I put in the online order for the flowers, the next day and every single day after (even as of this morning of writing this!) I have received spam calls from various phone numbers throughout with New York State area codes. I've gone from a couple of spam calls a week to 4-5 a day, and this is after going through my call log to block numbers every few days. I know spam calls are common, but very interesting all these spam calls I receive daily only from New York City/NY State phone numbers, I think are directly contributed to Rose Box NYC. I went back to read their privacy statement on their website, and it does say that they do share your contact information with third parties without any ways to opt out. I would never order with this company if I knew I would forever be getting spam calls. read more

wish I could give zero stars. We spent a lot of money on roses for mothers day just for them to look old. not vibrant at all. Sam from customer service was beyond disrespectful. I would not recommend this business so many other places that are better. wish I could give zero starts read more

I don't know why the reviews are so mixed here but I personally had a great experience. If your roses came not looking "fresh" reach out to their support. This is exactly what I did and they were very responsive and helpful. My new flowers are beautiful and smell wonderful. I highly highly recommend them! read more

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Terrible. Ordered guaranteed delivery for Mother's Day and just did not show up. Emailed, called and left messages and was left with "I don't know". Delivered 3 days later after I called 10 times! For $350 dollar flowers offered me $40 gift card, but never sent it or followed up on my email. I try to support small businesses and give grace on mistakes, but they just don't car. Spend your money anywhere else. read more

Beautiful roses that lasts year. This was a gift. They're beautiful but I'm struggling with where to put them. It would be perfect if I had a vintage vanity table set but I don't. If you have any suggestions on how to decorate with these beautiful flower please let me know. read more

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Never received it, and never got a refound after many emails. First, I have been in trouble not to receive it for my client, but i could not even get a refound for it ! i don't know where the delivery went to, but not to me... read more

Ordered a small $100.00 (4 roses) for my dear friend who likes purple. I'm pleased with the shipment being tied down so they would not get damaged or move at all. Now, having ordered the box shape with the 4 off of the Today show, Jill's steals and deals, I had to order an arrangement for myself. Instead of the box I ordered the small wood mini round in white to display on my coffee table over Christmas. It will match nicely with the gray and white color scheme with Santa's, Nambe' Santa, sleigh and the Reindeer, etc. I usually order a large white orchid for $75.00 which lasts 3-4 months so this is a change for me and a much higher expense. I'm concerned it might look too small on the table with the other items. In any case, I'm looking forward to receiving it and hope my decision to go much further works well. I will complete another review after I receive my order. read more

Absolutely love and will purchase more in future! The flowers are so pretty! My roses came with some broken petals from delivery and I got them fixed/replaced no problem. Communication and Customer service were both good and prompt! One star off because I wanted my initial on the case but couldn't because the option to do so was not available! Overall, love love love and will buy more! Helps that the place is near by me as well! read more

Rose Box - Gorgeous - Florists Near Me - New York, New York

I got the most perfect bridesmaid gifts from RoseBox NYC. I got each of my bridesmaids a 15 rose jewelry box and they were all obsessed with them! I did the peach pearl to match their dresses and the color of the roses were absolutely perfect! I even went as far as to get their names painted in gold on boxes. Most definitely recommend it if you're looking for the perfect bridesmaid gifts! read more

Rose Box - OBSESSEDDDDD - Florists Near Me - New York, New York

I got the mirror centerpiece rose box for my sister-in-law for her birthday and she was so impressed with it. I've heard from multiple family members how she won't stop talking about how much she loves it! I can't wait to purchase another rose box from RoseBox NYC for my mom, I just know she is going to love it! read more

Rose Box - Florists Near Me - New York, New York

LOVE, LOVE & LOVE! I got these for my mother celebrating Valentine's Day and OMG so worth it. She absolutely loves her gift and was pleased to know that there is little maintenance and can last up to a whole year! read more

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My first time ever giving a review on any business Ordered flowers for Valentine's Day, they got delayed by hole day. I only ordered from them because they advertised on their website that flowers, be delivered on Valentine's Day. When I called rosebox to try and get help with my order , they said it was UPS and not them. Offered to refund my my UPS fee of $30 for an order which was close to 350$ Offered no help to try and resolve the issue , basically told me I'm on my own. read more

Great if Valentines Day was moved to February 15th and Christmas on December 26th and New Years Day is January 2nd. You get my point, poor customer service and not on time delivery. Updated Review: The company contacted me in April unsolicited to apologize for my bad experience. They understood my frustration and they owned their past mistake. They offered me another Rosebox free of charge to show their sincere regret for their failure. I accepted their offer but I didn't expect to be impressed. However, I was surprisingly impressed with the quality. Based on their genuine effort to make things right I would trust them with my next order. read more

Rose Box - Red Roses Medium Box - Florists Near Me - New York, New York

I have purchased before with this company. I would say each time has been an issue. From the packing of the flowers, to the AWFUL customer service. This company is possibly one of the worst. Diane, has to be one of the most ignorant employees, as she blames others for her mistakes, while patting herself on her back at the same time. I've spent around $1500 with this place on two different occasions and every time it's an issue. I would definitely say beware, if your flowers come in damaged, you need to jump through hoops, if a rose is broken or missing (they will send you a replacement) do not expect to get the correct colored flower in to replace the damaged one. Then Diane will say that she put the correct information in but someone else messed up. This company and their employees do not own up to their mistakes, they just point fingers. I truly and honestly suggest buying from any other company. read more

TOP! # @rose.box.nyc // Their Modern Classic Half Ball of 35 Roses are XL long-lasting roses. They're sourced from #Ecuador and are carefully preserved to stay fresh for a full year without any maintenance I love visiting their Flagship store in Tribeca the staff is friendly and the atmosphere is amazing. read more

Rose Box - Roses I purchased - Florists Near Me - New York, New York

My fiancé ordered flowers from here for Valentines Day and I am so disappointed in the quality. The first box came 3 weeks early was squished and damaged. The second one came in and the roses are still wrinkled. They are so white that they look cheap. It looks like they sent me a bunch of bleached white flowers from Michael's craft store and sprayed some Jo Malone perfume all over it. I have ordered white roses from Venus et Fleur in the past and loved the quality. They are actually over a year old and still look better than these. read more

I've called & I've emailed no response. My Mother's Day flowers showed up a week late & dead. See pic & no one will get back to me to work it out. Total bummer. read more

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I ordered a medium rose box ($336.43, 20+ roses) and they delivered a mini rose box (~$100, 5 roses). They asked for pictures. I sent pictures -- No response from them. I called 2x -- every time they say "this is the call center, may I have your name and number to have them call you back"? They never call back. They've not communicated whatsoever. Their physical address ties back to a Regus office -- which, if you know Regus, it's basically paying for an address but not a real business office. read more

Spent an hour in this store with a nice young lady at the front desk trying to contradict what the website said about the points. Was trying to tell me that for 140$ purchase I only earn 14 points when I clearly earn 140points. Left so upset I almost wanted to return the gift. Shitty expierence and wouldn't recommend read more

Absolutely love this concept. No watering, it lasts for a year, and they look gorgeous. I bought them for my office. It looks so professional and inviting for our customers upon their arrival. Before Rose Box NYC, I had to buy flowers on a weekly basis which became expensive. Now, I intend on buying the flowers annually. Much cheaper! Definitely a must have for businesses. read more

I absolutely love rose box nyc !!!! I just wanna say thank you for making such beautiful bunches of roses my eyes always see love and beauty when Im home or at my office I have about 4 in each room different colors and sizes I'm hooked ! lol some times when I'm down I just stare at them and remember how loved and special I am and glad my loved ones pick rose box for every occasion because they truly are my favorite and the best ! Thank you rose box read more

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Absolutely love Rose Box! When visiting NYC I had the best experience with the team in their store. They were super helpful and made me a custom arrangement on the spot! Definitely a go to when in Tribeca. read more

I got my mom an arrangement for mother's day (as one does) fast forward 100+ days later and they still look fresh. Can confirm it really is as advertised. The customer experience is awesome, they are very knowledgeable and helpful. Don't know what to write on the card, they got you. Don't know what to get for your SO, they got you. Relationship advice, they got you. Most importantly, are you in the dog house? They got you. Will definitely be ordering again. Also satisfied enough to actually leave my first yelp review after 10 or so years (usually a lurker). read more

Roses were damaged and bent. Some of the roses came ripped currently trying to figure out how they could accommodate me. But going out my way to return it and not get a refund is inconvenient. read more

Amazing flowers.The best gift EVER, they custom make anything you want.Simply stunning.Customer service was incredible.Thank you Ireland,at the nyc location.The perfect gift that keeps on giving.They are huge flowers, they smell amazing, the box is so pretty.Made my house look brighter! read more

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My daughter and I were just recieved an order each of roses that my husband gave us each. OMG they are breathe taking and gorgeous. Never in a million years would I think I would love roses they way I love these arrangements. I can't believe they will last a year or more. THAT IS AMAZING AND THEY SMELL SO GOOD! also you guys did a great job strapping them in the box and made sure they did not move whatsoever. read more

Rose Box - Florists Near Me - New York, New York

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I have made two purchases from Rose Box NYC, once last Mother's Day, and once again for this Mother's Day. Last Year's Roses still look incredible and maintain their unique "Night Blue" coloring, which confirms their claim of Fresh Roses For A Year. I am hoping that the custom Medium Box with Tiffany Blue roses can get an even more fantastic reaction out of my mother than last year. Thanks Rose Box NYC for making the perfect Mother's Day gift! read more

Arrived damaged...and they smell horrible-like cheap perfume overload. For the money I would've much rather my husband get something totally different. I don't think I'll keep them around more than today let alone a year!! read more

Rose Box - Florists Near Me - New York, New York

The roses were nice. But the packing was horrible. USPS left out in the rain, which can happen, but when you open the box there was no protective covering over the flowers. Make sure someone is home to receive or be wary of inclement weather. Would be smarter if the firm just fixed their packing issues [they blamed USPS]. read more

I've never been much for flowers since I hate that they wither and die in a few days, and preserved flowers had me raising an eyebrow. Wow was I wrong! A client sent me a Rosebox as a thank you for a successful capital raise I worked on 3 weeks ago - the packaging was lovely and so was the personalizaton. But the best part - my roses STILL look and smell great! It's the gift that keeps on giving. Totally blown away - and I will keep this in mind next time I want to send flowers!! read more

Zero stars! My husband ordered the rose box for me to be delivered on Valentine's day. The morning ofthey called my husband and informed him that there were complications to the delivery and we would receive them the next day. Are you kidding me? Spending $350 to be disappointed. They told my husband they'd give him 50% off the order. Seriously? Valentine's day is on Feb.14th and not the 15th. Ended up getting a refund and no gift. Never order from them. Update: Dana/business owner contacted me and apologized for the error and explained they're a new small business and they were not expecting the high volume of orders during Valentine's. She was friendly and sent a complimentary small rosebox. The reason I'm not rating 5 stars is because it took 2 months to receive the complimentary rosebox. Also, poor packaging for the amount of money they cost. read more

Never have I ever had someone call me to argue with me about a refund. 3-5 business day delivery became 6 day delivery and at this point I didn't need the flowers , once they arrived some of the roses were ruined out of the box. read more

Just received the most incredible arrangement from Rose Box! They are a must for all special occasions and gifting. I went with the silver mirrored centerpiece with peach and they look stunning on my dinning room table! read more

Bad experience attempting to ship to the West Coast. If you're not local, avoid at all costs. Their customer team also had zero interest in assisting. Just cancelled the order on me the day before Valentine's. read more

So I received this box of roses for my birthday, and I was surprised to see how fake they look. They just put heads of roses on a stick and put them in some type of plastic base inside of the box. They don't smell anything close to real roses, and they started to FADE away after 3 months (when they claim that their 'fresh cut roses'will last a year). I have never put them under direct sun, never cleaned them with any cleaner. So I contacted their customer service, noticing that I followed all their maintenance instructions. They asked for a photo and said they will follow up shortly. Guess what, a MONTH after I had to reach out myself just to see their generic answer- we believe you had them under direct sun... poor customer service. Roses look like the one you can get from China on eBay in a bulk for .99 cents. I guess they charge us $600 just for a box roses come with... people, please stay away from this company!! read more

Rose Box - Fade away in just 3 months - Florists Near Me - New York, New York

I am kinda surprised by the overall Yelp rating, I feel it's misleading. I had a very good experience- no glitches, the flowers delivered to my friend for her 35th in time, and she loves them. They look beautiful, nice, clean design. I am not sure about the experiences others have had here but these guys are pretty well priced and I decided to call and see what's up, and am glad I did. read more

I had a problem with my initial order not arriving on time for Valentine's Day. The company attributed the problem to a software error which showed the product I chose as available when it was already sold out. The company reached out to me and overnighted me an upgraded flower box which was absolutely gorgeous. They even followed up again by phone to make sure I was fully satisfied with the flowers I received. I chalk up the original delivery problem to growing pains of a new company. After getting the flowers and dealing with their customer service who clearly wanted to make sure I was fully satisfied I would recommend Rose Box to anyone who wants a beautiful arrangement of roses that will last. read more

Received them for Christmas as a gift very disappointed because I have had better. Roses were brittle and falling apart and no scent at all. I emailed because I know my family paid a lot for them never heard back so I emailed them again and they apologized and sent out a new arrangement and with a stronger scent ( still no scent). They smelled like crayons. Pretty but won't waste money on this brand. read more

First time ordering from Rose Box NYC and they were beautiful!! The customer service team walked me through every step and were extremely helpful and patient. They're the best! read more