From the moment I walked in, I was greeted with sincere kindness by who appeared to be the owner or…read moremanager. Her tone and disposition immediately resonated with me. I came in to replace the batteries in a watch or two, yet she treated my request with the same enthusiasm as if I had said, "Show me your most expensive diamond!" When I returned with the watches, another incredibly helpful sales associate, Lexi, took them right away, clearly explained the cost, which was extremely affordable given the watch types, and she set expectations with ease and professionalism. Less than 10 or 15 minutes later, a gentleman emerged with my watches in hand, fully operable and ready to go. Wow. Exceptional service. Fair pricing. Genuine people. Is this 1982 again? Long story short, I've found a new go to option for my jewelry needs, and it's right in my own backyard. Recommendation Level: Absolutely.

Met several of the employees when coming in to view their collection and services. Not only were…read morethey all very kind and informative. They also offered further insight and custom options for all kinds of jewelry and even have gold dipped roses! Such a unique store and a true gem in Waldorf.

Always has the best prices and will negotiate within reason. I have always found really great deals…read moreand quality items.

Don't understand the hype- I stopped by for a loan - Tag Hauser Watch (new with papers) Breitling…read moreWatch with papers, diamond rings 3.25carat ttw. gentleman told me they couldn't determine a value they're too high end ‍ then I saw Van sneakers for sale and used LV bags... understood-

I love Karps Jewelers!!!! the man who owns it and runs it is an old Chinese man who is very good at…read morewhat he does he is very thorough and gets everything done properly in a timely manner I've been coming here for 20 years now and we have a great business relationship that is unique and hard to find

The best jeweler I have been to in quite sometime. I visited M&S after my grandmother passed this…read moreJuly. She left some jewelry to me & my sisters & my uncle felt it should belong to him. For this reason I visited M&S to see if; one, they could make a duplicate & two, if it would be cost effective. I met Nasir & asked him if he would clean the pieces for me. Nasir was so informative, inviting & entertaining that I knew this would not be my last visit. After he cleaned my jewelry we spoke in detail about it how replicating the jewelry would be cost effective for both of us. Seeing that the pieces were heavily detailed. Nasir was so accommodating I decided he would be my jeweler going forward. Fast forward to yesterday evening. I pulled up to M&S at the very last minute in need of a birthday gift for very dear friend & Mohamed was pulling down the gate to close. I told him in my kindest voice that rushed over to pick out a very important gift. Being the sweet older gentleman he is. He unlocked the doors & let me in. He pulled out 6 different trays of gold chains understanding that I was looking for the perfect one. I kept Mohamed there for 30mins after closing time tryna to decide between two beautiful gold chains. Mohamed gave his opinion when asked & I am so grateful I had the opportunity to work with him. Me & my friend agreed that it was the absolute perfect gift for his birthday. And I wouldn't have gotten 20.8 grams of 10kt Gold without Mohamed's amazing guidance. Mohamed is seasoned in the jewelry business & working with someone like him makes you feel safe & never taken advantage of. Thank you, again Gentlemen so much!!! I will be seeing you soon.

Excellent customer service. Bought in several repairs. There very quick straight to business and…read morevery understanding to all my jewelry needs. There prices were alot lower compared to everyone else's in the region. While I was waiting, I had decided to purchase this beautiful chain for a excellent deal.

Please Be aware of this company . I brought this engagement ring for my wife in October . The ring…read moreside Diamond fell out , called the jewelry store I was told I need bring it in to get it quote on how much it will cost . Brought the ring in they charge me 200 dollars to get it fix. A week later the other Diamond beside it fell out brought back again they fixed it for free this time 2 days later the Diamond beside the one that's got fixed fell out and another one fall out . We called back to the store I was told to bring back in . We decided to go to another jewelry and buy a whole different ring. Please don't buy from here

My husband bought my engagement and wedding band from there! It was stunning and the staff was…read morehelpful picking the rings. Would recommend this place. 10/10

Charming Village store with a lot of new and estate men's and ladies jewelry. Jason replacesd my…read morewatch band with a perfect Alligator watch band. He also replaced the battery on my Hermes watch....very quick and reasonable! What a great place!

The service at colonial is great. And very professional. They charge fair prices for expert repairs…read moreand simple ones too. The only jewelers I'll go to in Easton, MD

Needed batteries replaced in 6 watches I contacted all the Jewelers located in Iverson Mall for…read morequotes he was the best he have me a range which was like the others but the others kept raising the price after I was describing the types of watches I had. I went to King to see if his story was going to change he did all my watches for the same price each at the reasonable rate and he did all of them in 5 mins. He has all my Jewelry business. I highly recommed him.

I came in kinda/sorta knowing what I wanted to purchase, but the staff here gave me so many helpful…read more(and truly needed) recommendations! Lol I throughly enjoyed chatting with the young lady who was working with me and ended up staying there for over an hour. It was totally worth it! I got my mom an amazing gift and an anniversary gift for my boyfriend. Thank you all so much for your service!

Things Remembered Waldorf, MD St. Charles Mall. I've used…read moreThings Remembered 5 years straight to have a the plaque engraved with the name of the winner of a Fantasy Football league. Never had a problem with customer service or the engravings that were done for those 5 years. However this past Saturday was really something that caught me off-guard. 1) We entered the store and waited 5 minutes to be acknowledged as a customer. 2) The store associate Michelle did finally walked over to the counter turned her back to us and started engraving some other item that has been sitting on or near the engraving machine since we entered the store. Again no acknowledgement that we existed. 3) When we were finally acknowledge with a pleasant "Hello, what can i do for you today", I presented the plaque with a request to have it engraved. Her response after a quick glance was "No we cannot engrave this thing". I told her it was done here for the past 5 years. "Here at this store?". "Yes, here at this store". REDFLAGS and siren should have gone off then. "OK, the font is Times and I'll get another engraver to do the engraving. We will call you in 24hrs when its done". 4) The phone rang in middle of discussing the work to be done, and Michelle took the call and told us the customer standing right in front of her, "Please hold-on". I stood there, surprised as i waited for Michelle to finish talking to the person on the phone. Results. Never received a phone call, the font was wrong, the size of the font was larger than the other engravings (Yes we did request the fonts and size to match the other engravings). And to top it off the engraving was crooked. DISAPPOINTED. with the customer service, Disappointed with the end result. Disappointed.