(Sold me explicit content without my consent) Sold me a Red Hot Chili Peppers CD, Little did i know…read morethey didn't check the case before they sold it to me and a few days later I go through it and instead of a CD it was a 4 Hour Long Porno Movie. I brought it to their attention and then they proceeded to kick me out of the store for "making a scene.. Disgusting and unacceptable. Imagine if your Kid picked up a CD of their favorite band and instead they get a Porno. If I could give zero stars for this experience I would.

Service and selection are amazing. The store is beautiful and organized. It's just a little pricey.read more

Great selection, great staff. A must visit if you're in the Akron area. Lots of vinyl but CDs too!read more

One of the premiere record stores Northeast Ohio. If visiting from out of town, it is a must stop…read moreas a record collector. You will be blown away at the selection and the prices.

Great little cafe attached to an impressive used bookstore in the heart of downtown Kent. Very…read moreaffordable coffee & books. My favorite place to get caffeine in all of Kent.

I had a lovely time here with a friend before heading out for a hike. The staff was very friendly…read more There was an excellent selection of various tea and coffee drinks. My friend loved her beverage, and I too thought it was delicious when having a sip. We both loved the pairing of a tasty coffee/tea beverage with a bookstore experience.

they are an absolute joke. I took a 1 year old I pad into sell it since I bought a new one. this…read morewas $400 last year and they offered 75 cents for it even working perfectly.... what a joke

Visited this store and they took on the job of fixing my daughters iPhone. My 12y old daughter paid…read morethem $100 from her earned allowance for her phone to get hot fall apart and completely stop working 2 weeks later. Took to Apple- well, electronics Flip didn't replace the screws to keep the screen on. I called electronics flip to let them know- I was told a manager would be calling me back, I'm still waiting- it's two months later. NOTE: if you can't stand by your product/service and/or provide great customer service - what's the use? Taking peoples money isn't cool at all, especially a child- she was so disappointed and upset!! I would not recommend this place at all.. no effort at all was made to fix the problem or offer a refund.

Such an amazing experience here! I was searching for a pretty hard-to-find record for my…read moreboyfriend's birthday, and when I called, they not only confirmed they had it -- they actually held the record for me until I could come pick it up. That meant so much and seriously took the stress out of trying to track it down. When I came in, the staff was incredibly friendly and helpful. You can tell they genuinely care about music and about making sure customers leave happy. They made the whole experience feel personal instead of just another transaction. If you're looking for something specific (especially a harder-to-find record), this is the place to go. I'm so grateful they held it for me and helped make his birthday special. I'll definitely be back!

Call before you go. They regularly do not open on time. I have arrived several times 30-40 minutes…read moreafter their posted opening time and no one is there. Every now and then, fine, but it happens all the time here. It's disrespectful to their customers, who may travel to come to the store, just to sit there for no one to show up.

The staff members are the worst. They made an offer of .50 cents TRADE per item on my cds. Most of…read morethe staff probably makes $13 an hr, and are not even worth that. Not sure how this place stays in business. I will sell my stuff online and buy online. DON'T WASTE YOUR TIME HERE.

Found a re pressing of Uriah Heep I'm happy with. The selection in new vinyl could be better. Used…read morevinyl is terrible. Sorry, but I just didn't see the worth in digging through beat up records on the floor, my knees. Prices are fair

I've come to know this as my only local record shop. I…read moresuppose, I looked the other way with their judgement because its a dying thing locally, but that was "whatever" because they are local, had a decent selection, okay price on used items, and would help and find things they didn't have in store; but the last time I came they seemed annoyed at my album choice, used items had considerably increased and I was deemed unworthy for not knowing their promo day . When I went to pick up a order I was bothering them, trying to give them money, and they went against their written policy about loyaltly cards, treating me as though I couldn't read and my money wasn't hard earned. Seems to I need to travel further for my albums or just buy online...

I preordered an exclusive copy of a vinyl record for my son for Christmas in September. The album…read morewas delivered in September. I didn't tear the plastic off of the album as it was a Christmas present. Imagine my son's and my disappointment when he opened the plastic and we discovered we didn't get what I ordered. The album was the correct album but the album was not the exclusive color I ordered. The company is refusing to give a full refund because they have a thirty day policy on returns. It's was pretty apparent to me, based on emails between my son and the company, the company doesn't care about great customer service or the fact that this was their mistake.

Always have had good service here. Been downgrading my CD and DVD collections. Received fair…read moreprices on sales. The staff has always been helpful.

Awesome service! Great selection of games, toys and movies. Staff are kind and efficient. 10 out of…read more10!!!!

I'm so glad this place still exists. It is somehow still holding back Amazon's addiction to…read moremonopoly power and quest of destroying every small business that it can. I try to buy local and physically pick up everything I can to avoid Amazon and the like. Anyway, this store has all your gaming needs from the earliest days of video games to today. If it's not there, their experience and empathy will guide you to where you can get it. They are legit veteran gamers too. Aside from video games, they have just about any old form of media.

They were helpful and nice! Great customer service and very organized store! It's the largest…read moreExchange I've seen.