Been coming here for several years…read more Love their service..between just a simple oil change to tire changes. And heat change, light change, Wheel rotator ( dunno the term, but u get the idea), belt change, towing my car. And many more services. I love how honest they are too. One night while i was driving home from work i realized the light inside my car was dark. I wasn't able to see my speedometer. And it was pretty scary bc just my luck i got lost driving and wasn't able to see how fast/slow i was driving on the highway. Thankfully i made it home. Took my car in the next day, explained the situation and Tom was able to fix it w.o charging me a penny bc it was some switch that was accidentally switched. Now you see, i bet if it was any other mechanic shop they would keep your car, have you wait and then later on charge you for a couple of hours for their man hours. (I know this from experience) i took my car in to pep boys one time in Queens they kept my car overnight. And lets just say the next morning i wasnt a happy camper! They also send friendly reminders of when your next oil change is almost due. Spectacular service. Def recommend! Thank you guys.

I got a flat on the highway, and pulled off to the first station. The employees squeezed me in to…read morehelp me fix my flat, despite having a full day of cars to service. I was a bit panicked, and they were so kind! They fixed my tire instead of putting on the donut. Couldn't recommend them more.

No customer service Rude reception…read more Not friendly at all Don't accept walk-ins Waste customers time No management

It was a mixed review but they came through with flying colors…read more The bad was they put the wrong size tire on my car. The ugly was it resulted in issues with car computer system and fuel mileage. Had to pay $410 to dealer for diagnostic to figure out what was causing the errors and lack of mileage, but it pointed to the tire being the wrong size. The wait was about 2.5 hours or so. Had to take off for day to bring in car for tire replacement. The good was Dennis the Asst Mgr took call and offered to take care of issue the next day and likewise ordered the correct tire for me. Phil the Manager (?) took me in right away but it still took 2.5+ hours due to other cars in cue. No paperwork needed - a plus. When work was done there was no charge, I tipped the service person. My only other issue was the service person did not align tire pressure for all four wheels. Fortunately I have a tire inflator and did it myself. Car running great now. Bonus - there is a giant H-Mart in lot next to theirs and two restaurants/cafes (plus a seating cafe area inside H-Mart. A bit expensive but good way to kill time. Arby's is in lot on other side. Waiting area has a TV and coffee machine.

Straight forward, no nonsense owner told me want problem was and how much it cost. No game playing…read more I will return

It's always hard to find a great mechanic... I believe this shop is the real deal. Honest and…read moreconcerned with the previous issues the car has had. Drove it home and it feels like a Mercedes should (but didn't anymore until now)! We liked them so much, I gave them our other Mercedes for a check up.

We got a flat tire and broke down around the corner in the middle of a long drive home from a…read morefuneral. We called Tom's and explained the situation! He squeezed us in immediately and patched up the tire! We were out of there less than an hour after we broke down. He easily could have overcharged us because we were desperate but he charged us very fairly! Thank you!

Every once in a while, I accidentally stumble upon a business that renews my faith in businesses…read more Tom's Brake & Auto is one of those. I showed up on a Saturday morning, hoping to just get an opinion about a brake issue so I could schedule an appointment for another day. I had been forewarned by a friend who is a self-declared car expert that this was going to be a major, costly job. In the end, I drove out of there after two hours with brand new rotors and pads, no more squealing from my wheels, and only a small dent in my bank account. As an "older" guy (like me), Tom is from a generation that truly appreciates the concept of holding on to cars, electronics, and other things for as long as they provide good service. Many other mechanics would have scoffed at me for still driving a 2011 Honda Element, making excuses for why they couldn't make my brakes stop catching and squealing ("You have to expect that from a 14-year-old car, sir"), but Tom treated my never-been-washed Element like it was a 2025 BMW. He's a very sociable guy, so I enjoyed chatting with him while he was working. Some might say he actually provides TOO much information, but I really appreciated how he explained everything he was doing, as it was pretty much implied from the beginning that the fix, as confident as he seemed, wasn't a 100% sure-shot. In the end, this relatively simple process of maintenance turned out to be a success, and I think he was as happy and relieved as I was. There are very few mechanics - including dealerships - that I have ever used more than once, but I will definitely be returning to Tom's for whatever my Element needs in the future.

I am a regular to West John Auto. Mr. Hugo is the best. Their diagnosis is spot on and they…read morerecommend only what is required to be fixed. The service is great and I highly recommend this auto shop for any kind of repairs.

This location is very rude and there's no system and organization. The person in charge takes calls…read moreand speaks to multiple people at once. Also, I think they also pick who they more courteous to.

Finding an honest mechanic is rare nowadays, but Syosset Tire and Auto Repair is the absolute gold…read morestandard of automotive care. Growing up in a small town, my family had an old-school neighborhood mechanic who always did right by us. He was the kind of guy who took care of the little things for little to nothing, knowing that building genuine trust mattered more than a quick buck. It is incredibly rare to find that level of integrity today, but that is exactly the culture here. I have been to this shop about half a dozen times now, and every single experience has been flawlessly consistent. The second you pull up, they take your car in right away without hesitation. Walking into most shops can give you anxiety because you feel like you are about to get whacked with a massive, inflated bill. But here, they completely put your mind at ease. Instead of trying to scare you or upsell you on unnecessary parts, they actually downplay the problems and focus strictly on what you need to keep you safe on the road. You instantly feel like you can trust them blindly, knowing they would never rip you off. They treat you like a trusted friend rather than just another transaction. If you are tired of the typical mechanic stress and want a shop that combines master-level expertise with unmatched honesty, look no further than Syosset Tire and Auto. They have earned my loyalty for life!

Called yesterday and asked if I could come for an oil change. I got here early and Matthew greeted…read moreme with a friendly smile and took the car in right away. 30 mins on the dot, only $80.00 full synthetic oil. Great price, great service! I'll be back for sure.

Matthew D is a as sleazy as it gets. he was not very nice at all to my daughter when she went into…read morethe shop alone. the way he tried to 'assess' if she could afford a 911 was absolutely disgusting. there was a clear gender thing s going on . i would avoid this dealership completely especially if you are a woman

Klip joint. Super high prices for everything. Got ripped off, finished with them. Ask cost before…read moreany work is done, $350 per hour. Haughty attitude.

I called Sammy auto repair and scheduled some maintenance on my mom's 2010 Rogue and he listened to…read moreto my worries and then he then gave it a test run and fixed the control arm and struts. I believe Sammy did a great job and the value of the service is worth it.

Spoke with owner by phone. Felt very comfortable with the conversation. Brought in my 2017 Jeep…read moreGrand Cherokee Overland. I am the original owner and the vehicle has only 59 thousand miles. They fixed a couple issues that the Jeep dealer could not. Actually had it the dealer 2 times for total of 1 week and they couldn't find the problem. Sammy's had it fixed and out the door in 1 day. Can't say enough about this place.

You have a BMW that needs service and don't want to pay BMW service center prices, these are the…read moreguys!! They are incredibly knowledgeable about all things BMW and never look to bait and switch or pad your service bills. Fair, honest, knowledgeable and efficient!

Brought my BMW to NYBIMMERS with a burst coolant pipe and also needed transmission and differential…read moreservice. From the moment I walked in, Adrian and the crew were extremely pleasant, professional, and courteous. The entire experience was stress-free. Communication was excellent throughout the entire process, and unlike the dealership, they did not try to oversell or push unnecessary services. They were honest, straightforward, and genuinely focused on what the car actually needed. The work was completed within a day and the repair was absolutely impeccable. They are clearly highly knowledgeable and take real pride in their work. What really impressed me most was their integrity: they replaced a ground strap at no charge--something the BMW dealership quoted me over $800 in labor for. That says everything about the kind of shop this is. They saved me over $8,000 compared to the estimate I received from the BMW dealership. I will definitely be back, and I would strongly recommend NYBIMMERS to anyone with a BMW needing service outside of warranty. You will not be disappointed.

My street rod got a flat tire so I visited the Mobile Broadway Servicenter in Garden City. My tire…read morecould not be saved and a new tire would need to be ordered. I needed to get back to NYC so owner Bob drove me to the nearest Lirr station. My vehicle was repaired the following day. I would consider my repair bill fair, and I will use them again.

See appendix for particulars…read more HORRIBLE & DANGEROUSLY RECKLESS PERSONNEL I was walking through the back lot. 2. the main mechanic in a 2006 black mercedes revved up in a jack rabbit reverse start 3. Did not bother to look right and left and almost ran me over 4. Said that I (me) was at fault for ' being in 'his blind spot!..." 5. I went to speak to the mgr 6. I then called the main Mobil number 7. No response... Is this good customer service of a 'regular customer?" Appendix Happened 10/19/2020 at 2:03 PM at this location's rear parking lot