DO NOT do business with these trash bags. I I negotiated a price, on Monday, got a loan Tuesday,…read morediscussed shipping and confirmed with them Weds, they come up with some bullshit on not accepting a cashiers check from a major credit union, talk to "Mark" who is supposedly the owner, explained to him that the cashiers check is coming over night from the credit union straight to them. Mark says "Scott will call you back in 5-10 minutes" this was on Thursday around 2. I call Friday, Saturday and emailed them. I just heard from them today(Monday) from Scott that they sold the car on Friday. If I could give them something lower I would!

Great experience from the moment we walked in the door. Super friendly and helpful. They truly…read moremake the experience all about you. Will definitely recommend.

I just bought a car hear. It couldn't be easier. And they were one of the only places I found who…read morewould finance me. Not sure if they are mechanics, or what they are selling is mechanically sound, but mine looks good. And they made up for that by offering me a a 2yr 24,000 mile warranty, or at least selling it to me. Can't beat that on a used car. I'll update this in the future if anything goes awry, but so far so good.

I purchased a 2013 Nissan Pathfinder from Miller Motors and I would not recommend anyone. I didn't…read morehave the vehicle long & now it's in my driveway. I was assured that the transmission & motor are/was brand new. Yeah right! That's how you take care of a person on disability and fix income.

Where do I start?.. if I could rate this place even one star that would be generous. I am…read moreemotionally drained from this place. They have stressed me out past the point of no return. I purchased a 2014 Cadillac srx from them in November 2022.. It is March 14 2023 and I have yet to be able to drive the car I am paying on. I have no clue why this place is not shut down. Nobody is holding these people feet to the fire when it comes to these cars. Oh but I have not taken my feet off their necks. I will be getting my lawyer involved because it is ridiculous what I am going through. The moment I get quiet and angry that's when you know I'm not playing. Let me not get on AJ Ass. He is a problem and doesn't solve anything. I have been up here so many times since November and he looked at me and asked what is the problem. I really wanted to read him his rights. Jose the liar have lied time and time again about the updates on my car which is now sitting at Cadillac btw. Kym has helped me and is trying to help me now. If I wasn't for him no one would take a second look at this. Then AJ had the nerve to ask for a good review. The better business bureau will also hear about this. I have lost money on this car insurance 330 car not 551 money wasted and lost. I feel for other people who is buying from these people. Very disappointed in this place.. unfortunately to post this review I have to give them a least one star but they don't even deserve that. -Vayana Haynes

They sold me a lemon. I told them I needed a vehicle for work & that I drove for DoorDash & Uber…read moreEats & they sold me a vehicle with no oil in it, an exhaust leak, & control arm issues & the catalytic converter snapped right in half. They saw a desperate woman & took complete advantage of me & my ignorance. They didn't even give me a choice of vehicles. It drove for a little over a month before it completely crapped out & I ended up defaulting on the loan. They sold it to me for $17,000. It was just sold for $2500 by the bank. Evil, greedy snakes.

On 7/26/25, I purchased a vehicle from AM AUTO MART Kenner. It was older and had some cosmetic…read moreflaws which were fine. We were told that the only issue with the car was broken locks on the doors that was from a Hyundai recall and that they're were no other issues. So we bought the car "as is". However, we were misled. Hyuandi said there are no such recalls on the car. The vehicle had prior electrical damage which caused the car and functions of the car to no longer work. I ended up stranded on a highway because of it. We called the dealership the moment it happened as well as days after to remedy this situation to which we were told to take it up with warranty, it's a new issue, and that I put bad gas in the car when they haven't even seen the vehicle. We then demanded to cancel the sale as my finance company said we still had time to do so. Yet they also said that we couldn't do that either. We also asked to exchange the vehicle and was also told no to that. This dealership has done nothing but shift the blame for selling a lemon. And they are still wanting another $500 payment in a week! Turn out the motor was bad and had been failing long before we purchased the car.

I am extremely disappointed with my experience with Legacy GMC/Buick Westbank and feel compelled to…read morewarn others about the lack of customer service and accountability after the sale. I have been a loyal customer for years. I purchased a 2019 GMC Terrain from them with no major issues. Based on that experience, I later leased a 2023 GMC Acadia and, most recently, purchased a 2026 Buick Envista from them when my lease ended. Unfortunately, things began to go downhill during my Acadia lease. After bringing the vehicle in for a routine oil change, the service department failed to properly refill the engine oil. I drove all the way to Harahan before my check engine light and oil warning light came on. I later discovered that little to no oil had been added after the service. This was a serious mistake that could have caused catastrophic engine damage. After that incident, I never trusted their service department again. When it came time to purchase my Buick Envista, promises that had been made during my 2023 lease process suddenly disappeared. I had been told that the value of my 2019 Terrain trade-in would be applied toward my next purchase if I remained a customer. When the time came, that promise was nowhere to be found, leaving me paying significantly more than expected. While disappointing, that is not even my biggest complaint. My biggest issue is what happened after I turned in my leased Acadia. I returned the vehicle, provided the registration, and completed everything requested of me. One month after my new purchase, GMC Financial began contacting me because they have no record that the vehicle was ever turned in so I am still being charged per month for it. As a result of their incompetence, I am now dealing with collection efforts, damage to my credit, and countless headaches trying to resolve an issue that should never have happened. I have contacted Legacy GMC/Buick Westbank multiple times seeking assistance. Calls go unanswered, messages are not returned, and no one seems interested in helping fix a problem that originated with their dealership. Once the paperwork is signed and the vehicle is sold, customer service appears to end. The lack of communication, follow-through, and accountability has been astonishing. I have purchased or leased three vehicles through this dealership, and this is how a long-term customer is treated. I will never purchase another vehicle from Legacy GMC/Buick Westbank, nor would I recommend them to anyone looking for a dealership that stands behind its customers after the sale.

G-H-E-T-T-O!!! This review reflects my experience with the SERVICE department only; if I could give…read more0 stars I would. I do not know where they got their new crew from, but the old advisors that were down the street are truly missed. Ms. Stanton talks about customers' issues out loud and uses offensive language; it is not cute at all. She seems to dislike her job and her coworkers just sit around and laugh and encourage her. Rebecca is sweet but she smiles and giggles with Ms. Stanton which makes her culpable as well. The only reason that I still come here is because I own a GMC and this location is close to my home. I would steer clear of this particular location if you have another one that is closer to you.

Just bought a BMW X1 from Carbine Motorcars, and Chris has outdone himself yet again. This is the…read morethird car I've purchased from him over the years, and what keeps me coming back is the one-on-one attention and care he gives at every step. Chris goes above and beyond -- even personally delivering my car on a Sunday so I'd have it in time for work the next day. Every single vehicle I've bought from him has lasted for years, and the experience is always effortless and fun. The team and environment is warm and friendly, very unpretentious. There's nowhere else I'd go in the city.

Chris and his team made it very easy for me. I needed a truck to use for personal and business…read moreneeds and he identified a few aspects I hadn't thought of. His showroom is impressive to boot!