They made it right!…read more I bought a Bosch dishwasher from Stewart's a few months ago and had issues with it. The service department was quick to respond to each of my concerns and inquiries. After sending a technician out twice, Stewart's decided to send me an even better dishwasher rather than wait for Bosch to try to repair it again. I love my new dishwasher and am very grateful for Stewart's making the situation right! I also bought a washer and dryer from Stewart's and love the appliances! Pam made the sale easy, the delivery was seamless and the products are perfect! I will be back for a refrigerator soon! There is just something special about working with a family owned appliance store over the big box stores!

My refrigerator, that had been giving us annoying problems such as noisy fan (that made me think it…read morewas on its way out) and not being able to adjust the temperature, even though we followed the manual, causing food to freeze in the refrigerator side. Finally, a water leak was the final straw and we headed up to Stewart's on Cleveland Street to look for a new one. We found the right size, style and and features in a beautiful black Maytag French door model. We were assisted by Brody who was extremely knowledgeable about the features of each refrigerator we looked at. No pressure, just help! We wrote up the order and delivery was scheduled for the following Saturday. The following Thursday, however, our nearly 25 year old washing machine broke down. Upon weighing the cost as well as the advantages/disadvantages of repairing an old washer, we decided to buy. Limited by the size in the depth of the machine we shopped on-line, taking print outs of some that seemed to work out for our needs and headed to the store on Friday morning. As with our first visit to the store, the salesman, Tom, helped us find the size we needed and was extremely knowledgeable about the features of the washing machine. As we wrote up the sale, he was able to get the washer on the same truck as the refrigerator and we got both appliances the very next morning. About delivery; it was fantastic. The two men were efficient, friendly and also knowledgeable about the two appliances, going over everything with us to answer any questions we might have. I love my two new appliances that work they way they should and the great care of everyone at Stewart's! I just can't say enough about our good neighbor and independent, family owned business of 79 years.

Note: They don't sell to the public (like most HVAC suppliers) so this review is for my fellow…read moreHVAC techs. This Johnstone branch is huge and stocked really well. They have the largest variety of motors, blades, and filters that I've ever seen. There's a separate counter for motors/pumps that also does repairs. Christian (the manager) is very friendly and professional. The counter staff have a combined 120 years of HVAC experience. Doug was a service tech for 15 years, no one knows Goodman/Amana like John, and Bob has forgotten more about motors than I'll ever know. It's nice to deal with staff that know and understand what you're asking for. I can't recommend them enough.

I needed some help locating a particular lock washer. A service rep came over and found it saving…read moreme some time. Great sense of humor as well.

What's happened over at Dunn's? Since this last change in ownership, the range of services offered…read morehas declined. I needed a piece of wood cut to 26", they sent me to the service counter, (which is in the back of the store...most inconvenient for those of us who have difficulty walking), and after waiting 10 minutes to be helped, a very kind young man told me that they don't provide that service. At a hardware store? The employees are friendly and capable, but it's no longer the same place it was in the past. I miss the old Dunn Hardware store.

Since I saw the only review was about an individual and not the store and wasn't good, I felt…read morecompelled to write to help out. It's a beautiful new store, well stocked with lots of quality items and I've found the staff to be more than helpful. I purchased a rug and needed assistance and even though it was very busy they carved out time for me. The manager (I wish I knew his name) called multiple stores one time for me looking for a furniture item that I hadn't had a vehicle to grab two days before. I now know that. You can purchase and they'll hold for you to get a large enough vehicle. This is a great store. Don't be concerned.

Kathy was extremely rude. We walked in the store and she was staring at us pretty aggressively. I…read moreasked if they were still open since it was 830p and she said we're closing. I asked what time they close and she said 9:30pm. She had no customer service skills- not courteous and no basic manners.

Best store around! Great guys, good little lunch spot too, and always good plants and flowersread more

Friendly people, small store. They fixed my window screen and I've shopped there for basic things…read moredue to them being so close and usually not busy. There is also a nice little greenhouse behind the store.

I will give store a 0 raising when I went in and I told the girl that I was only looking for…read morethe material she had someone come out and measure for us and he measured everything and gave us a bill of $12,000 when I went back and told I didn't need his installation and they were charging too much. The bill went down to 3000. I bought a quarter corner around and it was too short by the person their professional measurement measuring Person and they refuse to take it back because it was measured incorrectly.mayfield Hts store

Update after initial Review I called the number provided the…read moreday the owner left a response to this review, left a voicemail, and never received a call back from the owner. We did receive a call from their quality control manager. He was patient in listening to our concerns throughout our experience with the install and follow-ups. He came out a couple days later to inspect the installation. His conclusion was the seams were in spec. He said ideally, someone would have given us awareness of the difficulty of making the seams look good for this color and material combination. No additional discussion or follow-up was done based on this visit. From our perspective. At the end of the day, specs do not matter to someone purchasing high end carpet and paying a premium for installation. The only thing that matters is how it looks in the end. The seams are inconsistent with half being not noticeable, while major common area seams being very noticeable in many lighting conditions. Saying they are within specification can vary greatly and creeping up on the bare minimum of acceptable. I can guarantee you the majority of home owners paying $16,000 for carpet & installation are going to determine Floorz simply does not have high standards and is fine with providing the bare minimum to their customers. Original Review It is difficult for us to recommend Floorz based on our experience. TLDR Unprofessional installers, lack of oversight during installation, required additional fixes and corrections post install (many seams still show), no follow up once paid in full. Overview We spent $16000 with Floorz last December to get all of our carpet replaced. We paid 50% down and 50% upon completion of the core issues. 4 bedrooms, upstairs hallway, living room, and family room. All rooms were completely unfurnished. Pros We like the carpet we chose, padding, and color. The material was good quality and we would choose it again. When we communicated our concerns with how everything was left the first day, they came and picked up the carpet left on our front lawn. They came back to fix multiple areas of the carpet, stairs, closets that would no longer stay on or close properly, doors that were not put back on well, and vents that were popping out. These were not the original installers and made everything look a lot better than the initial install. Cons The installers left the house a complete mess the first day. They did not complete any room, left all the closet and upstairs doors in both bathrooms with our only showers. Constant cursing in Spanish until I called it out the next day. It was obvious we were actively living in the house. There looked to be no one overseeing or planning how a 2 day job would be done while we were living in the house. They left all of our old carpet on our front lawn on day 1 when we were told it would be hauled away. We would have never agreed to this since we have a HOA. When they were done on day 2, there were many issues all around. Required 2 follow-ups for carpet to fix a poor install on the stairs, multiple improper transitions to the hardwood floors, stretching of multiple areas of the carpet, many poor seams that are still showing after 4 months. 1 follow-up to repair closets and doors that were removed and no longer closed properly and all vents in carpeted areas that were popping out. While we were waiting for these fixes to happen, I received an unprofessional email stating to pay by the next day or it will be sent to collections. This was while we were already scheduled for the crew fixing the carpet on the stairs to come back with additional carpet since the first installers took all the extra with them. Conclusion They seriously need better quality control with who they are contracting out the installation. As a homeowner, I want a company that checks the work is done right. I shouldn't have to check the work, call all the discrepancies out, and ask for them to be fixed. If I was the owner, I would follow-up proactively around this experience to make sure it never happens again. No follow-up occurred after the final payment and I'm still bothered how these seams look after 4 months. I'm concerned about what level of warranty I actually have if this is how the initial install went.

I just bought a mattress from Kaplan's. They really helped me out in a pinch. We needed a mattress…read moreimmediately and they had just what we needed in stock and the price was really good. The sales team was very helpful. The delivery guys were very professional, and even though we were picking the mattress up ourselves, they helped us put it in the truck.

I purchased a love seat, couch and recliner in 2009 and still have the…read morecouch and loveseat but the recliner wore out, just the wood mechanism of the chair not the material. We loved our furniture so much that we wanted to buy another recliner to replace the old one that was eleven years old so went back to Kaplan's to purchase a new recliner. My family all shops at Kaplans as they have good quality furniture plus you can pick out the fabric you want on your new furniture. Kaplan's is a great furniture store and you are also supporting local shops. I will continue to shop at Kaplan's and my mom wants to go there to get her new furniture.

We used Kitchen Design Center for a kitchen remodel. Scott, Mike and their crew handled everything…read morefrom the plan, to the tear-out, plumbing and electric updates, new cabinets, new flooring, to the finished product. Robert, who did most of the remodeling, was precise and professional. They kept us informed every step of the way. The finished product was beautiful. We couldn't be happier with the way the new kitchen looks. We highly recommend them. Mike and Lil Hanrahan

I have used them 3 times. 15 years ago to do my kitchen, 14 years ago to do cabinetry in my living…read moreroom, which is awesome, then again in 2021 to replace some kitchen doors which had delaminated. This company is terrific to work with. One moral of the story - do not get Formica cabinets. They were my choice to save a little money & the doors delaminated & some had to be replaced.