Very nice couple who run it, especially Mrs Castro. She's very friendly and they are very…read moreresourceful and affordable.

Great old school neighborhood hardware. Have staff to help find what your looking for. Great…read morepersonal attention. In spring and summer they also have plants. Parking right next to store.

This is a great hardware store. The folks that work there are super helpful and will work with you…read moreto complete a project. I give the hardware store section 4 stars only because it's a little hard to find things. However the sales folks will point you in the right direction and like I said, are super helpful. The real treasure of this store is in the basement. That's where they keep the kitchen and housewares. The selection is great and they have some unique and hard to find items.

Very unique old hardware store that has some of that hard to find items that are just not in the…read morebig box stores. Also the location is very close to other yummy fun things to do. Highly recommend a visit.

I absolutely love this place. I'll start out with my one gripe - which is their hours that they are…read moreopen. They're not really convenient they close early on Saturday and I don't believe they're open on Sunday. However everyone there knows where everything is, they have helpful hints and suggestions, and they're willing to negotiate sometimes even cut you a deal. Now places like Lowes and Home Depot also have a place but if you need something quick without going into a monster store without waiting in line and even when I hear the cashier make a joker too, Crile Road hardware is where you want to be

The day after x-mas, I drove to this store in order to have a piece of glass cut for a picture…read moreframe that I built for a customer of mine. I had always wondered why the parking lot was always empty and after my first and final visit, I know why! I was met by a very short, older man who had a very bad attitude. I told him that I needed a piece of glass cut for my picture frame and he sort of grunted and extended his hand towards the frame, so I handed it to him. He proceeded to grab it by one corner while dragging the opposite corner on the floor. I immediately asked him: "PLEASE, do not drag my frame on the floor, it is for a customer of mine" to which he gave me a sideways look and stormed off towards the back of the store. I followed him and took a few steps back into the room that he took my frame, just far enough to peek around the corner and see him toss the frame onto the workbench without taking any precautions to protect it. He looked at me and told me to leave the area and I did. After about 15 minutes, he brings the frame out with no glass in it, stating that he was unable to cut a piece of glass to the dimensions of the frame and he told me what he got when he measured it and those measurements were nowhere close to the required dimensions. Afterall, I know what the dimensions are since I BUILT THAT FRAME! While I was waiting, there was a pregnant girl spreading epoxy onto an old dirty tree stump. I am not sure about who manages that place but to allow a pregnant person to handle and breathe in those chemicals, is totally and completely irresponsible. I ended up taking my frame to Joughins hardware on State St. in Painesville and they actually knew how to cut a piece of glass, unlike the "little person" that didn't know how to, at Crile hardware, it fit perfectly and it was cut from a standard sheet of double strength glass. If you want a professional and knowledgeable staff to deal with in the hardware business, go to Joughins and don't waste your time at Crile road. After repairing the damage done to the frame that was caused by the "little person" at Crile road, I finally delivered the frame to my customer and he was very happy.

Love old time hardware stores! They have a large selection of things and some of it you won't find…read moreanywhere else. The service is great, very knowledgeable people. They have so many things that I couldn't find at the big box stores. It's a great value as far as pricing. I'm very happy to know they're there and I can count on their help and knowledge.

Watsons Hardware has everything you're looking for, and people available to help you find it, or…read morehelp you with advice. Very reasonable prices, and you don't have to walk a mile to find the aisle with the thing you need. If you don't see what you're looking for, be sure to ask - they often surprise me! They were invaluable when I moved into my new home.

Fabulous local business. We needed plumbing repairs on our home. Keith came out as scheduled on the…read moreworst winter day. He completed the work professionally, honestly, and insured we were satisfied. He'll be coming back to do more work for us soon as we would like a vanity and sink installed cannot say enough good about this business! Don't hesitate to contact them!

My husband often relied on Andy's, so I took my 3 wheel walker in to see if they could fix a…read moremoveable part that was not working. He didn't have "exactly" what was needed, but searched to find a perfect fix. It's now better than new. Best value! In the meantime I foolishly took a step back and fell. Let me tell you, this staff, 3 men, were sent from Heaven! They helped me up onto a chair, gave me water, and made sure I was stable to go home. So I left with my new walker and praise God that there are truly good people in this world! Mary Jayne K.

Love this place! I just moved so I'm finding I need all sorts of things and they have it…read more Good customer service and knowledgeable. I forgot they're closed on Sunday so be sure to check and also their hours are a suggestion.

Do not come here if you enjoy human decency. They will belittle and talk down to you after offering…read moreunsolicited advice. They don't have even simple water system supplies but will gaslight you as if you have no idea what you're doing. Highly recommend avoiding.

Great prices, great people, great advice, great hardware, great creativity, great fun. Also the…read morebiggest _real_ hardware store I know.

Intrigue and curiosity caused me to wonder and browse in this locally owned and ram hardware store…read more As one walks in, you feel the welcoming embrace of the store and history. Friendly staff; who shared my birthday, that was very helpful. This was a hardware store with a twist, having antiques along with Christmas stuff. Defintly a win for the community, to support local.

Sutton's has everything you need and helpful staff. Need advice? They know what you are looking for…read moreeven when you don't. It's our primary supply store and we rarely need to go anywhere else.

Friendly helpful! They had an obscure #10-32 x 1/2" Hex Head…read moreMachine Screw! Thanks Sutton.