With Such a Horrendous, Unbearable, and Disorganized Experience we had; this is By Far the Worst…read moreHome Owners Nightmare we have Encountered.. Looking for a Company to Reface Our Kitchen Cabinets along with Our Backroom Cabinets I came across a Yelp Friend that Promotes Factory Direct. After getting In-Contact with Daniel at Factory Direct he Scheduled Us an Appointment with Bruce the Interior Designer. Bruce came over with All Color Options, Designs, and Insight. We Fell In-Love with Everything he pitched (A Great Salesman). We pulled the Trigger with an Estimate to have the Cabinets Refaced in 2 Days, No Longer than a Week. All Cabinets were Measured and we were Introduced to Maurice the Contractor and Jason the Project Manager. They Submitted Our Order after Measuring and some Provisions to Our Kitchen such as taking out the Wine Cabinet, Placing Cabinet Doors on Our Microwave Opening, and More. We were Excited and Very Confident that this was going to be a Smooth Transaction. Once the Cabinets came in from the Manufacture, Instillation was Scheduled and Maurice began his work. Two Days turned into Two Weeks then in-turn was not Complete for Over SIX Months... With Over a Dozen Re-Orders and Send-Backs of the Cabinet Doors they still Returned to Us with Blemishes, Scratches, and Unpleasing Finished Work. On top of this Headache, Maurice was Unprofessional, Careless, Sloppy, and Disorganized which in turn falls to the Project Manger Not doing his Job or caring about the Customer. They left us with Damage to Surrounding Areas without Any Fix. We had Countless Conversations with Jason along with Bruce of which neither could find a Suitable Solution. We lived this long with Everything Out of Our Cabinets being All Over Our House. Each time Maurice came to "Fix" or Exchange the Doors a Huge Mess was left being a Huge Frustration to Us. Due to Signing a Contract with Factory Direct we were Stuck with this Vexation Day in and Day Out. Communication was Extremely Poor with Show-Up's Not Scheduled, Us Being Left in the Dark, and Pure Distrust. I would Never Recommend Factory Direct Renovations Group for Any Kind of Home Project or as a Company. This is as we are still awaiting a Piece that they Promised us..

Kitchen, bathrooms remodeling, including wall removed, interior doors changed, baseboards and crown…read moremolding, etc. quality of work was very poor because the owner doesn't care about his workers and kept on sending wrong materials and tried to get away with not doing part of what was on the contract. i gave this company a TWO STAR, because he has good workers. He did hire a manager at the end and this manager came to see what hadn't been done and after I fought with the owner (GC) i decided to finish some work with other workers on my own and his manager was able to give me partial credit. I would never do or recommend this company to any of my neighbors who came to see my remodeling. AGAIN HE HAS GOOD WORKERS, BUT HE DOESNT DESERVE THESE WORKERS. I BELIEVE THEY ALL DO WORK ON THEIR OWN AS WELL.

Horrible experience. Do not hire!…read more Poor quality of work. Installed tile on the bathroom walls applying thinset incorrectly. See photos. This resulted in tile falling off the walls. He was notified about the issue and refused to remedy the matter. . He also installed a window in the bathroom that cannot open. The installation was less than 6 years ago when I reached out to you last year. The tile was not installed within code, therefore no surprise that it is falling off the walls. This should not occur!

[Part 2] Jeff was…read moreconsistent with every wrinkle we ran in to. What irritates me to no end is when contractors do not give me options and just tell me that they will have to tear everything down, for example, and say they have to start from scratch which will implicate a higher cost. To me, those contractors don't have or even worse don't want to give solutions and would rather go down a path that would lead to disappointment. Jeffrey is allergic to disappointment and he will go out of his way to ensure he has given his best to explore all options. Jeffrey always assured me that this was my home and at the end of the day, I have to live with what I chose. Thank you. Yes 100%. I prefer this than being given no choice. I identified imperfect tiles where there were cracks and unevenness with the grouts and had marked them so they can be replaced. When I was away for work travels, Jeffrey ensured that the fixes would be done. After a week away from home, I come home to see that indeed Jeffrey followed through with his word. Jeffrey will ensure the project is finished top to bottom, beginning to end. Jeffrey will not cut corners even if it's easier for him and his team to. It is not in his bone to skip quality control. German is another MVP on the team and in fact he is an artist. All original floor trims were removed because I was trying to achieve a minimalistic look. German and his subs installed my European invisible doors and the last finishing touch to these invisible doors is compounding the wall seamlessly to make them "invisible". My past experience with contractors is that they use terrible subs who don't care and are simply new or just unskilled. German noticed that one of the doors was installed in a slight slant. For invisible doors, the line has to be perfectly straight vertical down and perfectly horizontal. No slants. He noticed there was an ever slight slant. He told the sub to reinstall the door, "I don't care, redo it, it is not straight". That is leadership and principle that German did not want to compromise. For the walls, watching the skills of German and another sub smoothly finish the walls with brushlike strokes, it's like an artpiece being put together right in front of you. German has an eye, and he corrects them himself or commands the sub to fix the quirks. You need this and every homeowner would appreciate this level of detail. At the end of the whole project, one of their subs had accidentally dropped his tool on my tile which made a small dent on the new tile floor. It was really unfortunate that this happened. I recognize that it was an accident and it is not a reflection of the quality work that MT team had delivered up until now. However, this could have left a sour experience for me had MT team just simply moved on because this project was now complete. This dent was not worth their time. The dent was so tiny about less than a quarter of an inch in diameter but the fact that it happened and that I could see the dent, it would forever bother me. Jeffrey assured me that they would fix this even when they had started other projects. Jeffrey and Julio had gone out of their way to make sure that they found the right colour to fill in that dent. They went back and forth from my condo to the hardware store 3 times in between projects to ensure that they had the right colour to fill the hole. To me, this was the final closure to complete the project. Miami brings a lot of hustling entrepreneurs to the market and unfortunately also comes with unskilled workers and many crooked business management which have been my past experiences with vendors and contractors. It has been a breath of fresh air working with MT Team; I can trust them. Renovations are never a linear smooth process and there will be moments that will require discussion and renegotiations. I can logically communicate and reason with MT team because Roland is logical and honest which you cannot do with the many crooks in Miami. I can trust that Roland can be honest in situations where the process has not been as planned and so would require readjustments to cost and timelines. I can rely on Jeffrey and German to ensure the level of work that their teams bring is excellent. It is up to you as the owner to do the quality checks as well. Not just on the contractor. It is up to the owner to communicate to the contractor not just complain at the end. Communicate to the contractor and allow the contractor to present solutions. Give them the opportunity to carry through their solution to the end. It requires both sides to work together to manifest beautiful work - both the homeowner and the GC. It's been my greatest pleasure to work with MT team and I look forward to working with them again in the future! Sincerely, Helena Kim

Ok, I usually do not write reviews. HOWEVER, I HAD TO WRITE one for this contractor!! I had my…read moremaster bathroom vanity area redone and I'm very happy with the way everything came out. What I especially liked was the communication. From the moment I contacted Abe he was always available and attentive. He answered all my questions and concerns and if I was confused about something he'd explain it.. Overall, I'm very satisfied. And will be working with him soon for my 2nd Bathroom.

We recently did a kitchen remodel and ASB was amazing!! Extremely professional, timely and…read morecompletely satisfied with our kitchen we love it. If you are looking for a company that does what it says, look no further you will not be disappointed. Five stars all the way!!

This company is the best I've worked with. Super attentive and detail oriented, passionate, and…read moreputs their customers and their wants/needs before everything else. I highly recommend Advanced Contractors to everyone and anyone who needs some TLC in their house.

Roger was very responsive when we needed help with water damage from an exterior leak. He was very…read morehonest and upfront when it came to the repairs needed including making recommendations on what repairs could easily be handled by me to reduce the overall cost of the repairs. Service like this is rarely replicated in todays time. Highly recommended.

Read all the comments has a long history of doing crooked work. As you can see customers order one…read morething and then they switch to a cheaper product. Don't follow the building guideline to set out by the manufacturer of products. Trash left around no respect for neighbors you'll see

Replaced a deteriorating structure to the entrance of my home with a beautiful pergola with wood…read moredeck and stairs. I highly recommend this company! They were professional, conscientious, and took pride in their work. They exceeded my expectations with the final punch list.

I used to pass this showroom everyday on my way to take my girls to school and always caught my eye…read moreof how pretty it is from the outside. I've had some of my friends that have purchased tile there and were very happy. I have brought my clients here to purchase tile, shower doors and toilets. Everything had arrived on time and was great working with Olga over there. Recommend this place highly !!!!

The product and price was fair but the installation was terrible. They never came back to remedy…read morethe problem. The countertop was put on off centered. My cabinets don't open and the back was not polished so you could see in the mirror the unfinished work. Trying to get them to come back to fix. It has been a nightmare I've been waitingfor a month and a half. I had such high hopes as their ideas are beautiful, but the service is lacking.

I cannot say enough about JC and his team! We had them replace our water damaged wood flooring…read morethroughout the entire house with wood vinyl flooring. They were such a pleasure to work with and their attention to detail was impeccable. We got a few estimates and Arteriors was in line with the other estimates price wise but included more in the overall job, like replacing the baseboards. We are so happy with the end result.

Very prompt to respond. No job too small... they installed two new wall unit A/Cs and repaired all…read morethe rotted out dry wall in no time flat. Great work at a reasonable price!

Just have to say how pleased I was with the response and professionalism. Had a leak in my window…read moreand within two hours I was told "I'm on the way". Great service! Thank you

From the moment i contacted Luis to the end of the work and payment was given to him, everything…read morewas so professional! I am so happy to find a handyman in this area that is professional, on time, and is very straight forward and does very nice work. I would highly recommend giving him a try!!!! We had issues with a door to an office in my workplace and he came out and finished the job. Pictures posted.