I've been with Gallagher insurance for over 35 years. They have helped me through so many different…read moresituations and they are more than just an insurance agent they become your friends and members of your family. They work on for you in any situation that you would need them and they make sure that anything they can do for you is done right. I have sent many of my friends and families to be clients and they all have raved about how great of a service Gallagher gives them. Don't be fooled by those online insurance companies that give you no service. You need the service. Gallagher gives you the service. They work for you like you are a member of that family. You could never ask for a better team.

Regarding: Paul Alves…read more After my father passed away and my mother sold her home of 48 years, Paul made an emotional and hard transition so easy for our family. Even though Paul's office is located in another state, he was there for us every step of the way. We are so thankful for his kind, compassionate and efficient help!

We had to switch auto and home insurance--and Mario Vargas walked us through the process from start…read moreto finish--professionally, efficiently, patiently, and kindly. Insurance is a foreign language for most consumers, but Mario made it painless and drama-free. We can't thank Mario and his team enough!!! Top notch service with a big heart, "just what the doctor ordered" especially this time of year. We are grateful, especially as were expecting a daunting and painful process. Mario saved the day! It is comforting to note that the whole Vargas & Vargas team is on the customer's side from start to finish--from "Hello, I need assistance with..." to "Could you explain what that means to me?" to "What are the next steps?"--with constant email and phone follow-ups and check-ins. You, as "valued customer" (as most businesses claim) are indeed valued--and never feel abandoned or left behind, or that you're a nuisance if you ask questions or G-d forbid, appear a bit "clueless" with the process. Vargas & Vargas is in full partnership with you so that it really does feel like a "united front." I can't say that of most, if not all companies I've given business to. And I suspect, nor can many of you! So, a good resolution (if you're trying to think of one) is to spare yourself the headache of insurance-searching, and at the minimum, do a thorough chat with Vargas & Vargas! Look no further. Call Mario of Vargas and Vargas--you'll be glad you did! Thank you, Mario! Thank you, Vargas and Vargas! Andy Reyes 5 stars!!! Topnotch!!!!

Worse insurance agent I've ever had. Was with them for 15…read moreyears never put in a claim and once we did we were cancelled for condo insurance and they did nothing to fight for us. Got cancelled twice over non payment due to change of bank issue and they never informed us or tried to help us. Whatever you do never have these people fight for you they are pathetic!!'n

After a few not-so-pleasant experiences with other insurance agents in New Hampshire and in the…read moreWorcester area I quizzed a bunch of people about where they'd go for a full range of insurance services. A lot mentioned some older firms and some talked about a few companies that were well known but too big to understand an individual's needs. Having occasionally dealt with James Henningan, Jr., on professional basis I quizzed him on his agency. I let him know that I wasn't the world's best driver and that I had had more than a few unpleasant experiences with other agencies. He listened, explained how his agency operated, said "Try us," and said that I'd see immediate savings. My first bill was 12 percent lower than with my previous agency! That was 14 years ago. Let's see...4 accidents, a couple of frantic last-minute calls and four cars later I've found the service provided by Hennigan to be fast, professional, informative, and customer focused. What I've been most impressed with is the time and patience they've taken in reviewing my needs and educating me on how I can tailor a policy that meets those needs without adding on a lot of extras. Over time they've also pointed me in the direction of less costly alternatives to services available at work or from other providers. I've dealt with Hennigan for a number of years and look forward to continuing to do so in the future.

I had a last minute need for a notary and Nichols insurance really delivered for me. They were…read morewarm, helpful and very friendly. I would definitely recommend this wonderful local business.

Worked well for a few years, until I got divorced an my single account became insignificant. Rather…read morethan calling me and letting me know that they no longer wanted to take care of my very modest account, they sent me an unsigned letter discharging me with the excuse that they needed to spend more time with their families... Then proceeded to send my account directly to another group. I do not recommend investing with this tackless firm

Poor customer service. They cared more about my husbands views and requests overall. Maybe it is…read morethe particular team we were dealing with, but it is a joint account and not treated as such - the advisors always deferred to my husband. Would not recommend and hope that through professional training that this sort of approach is addressed.

Jason is responsive and on the ball. He helped me get a return on my taxes in 2026 and 2025. His…read morepricing is fair and he is willing to spend 1 on 1 time when needed. Great service, will continue to be a client.

I was happy with Jason's services. He's patient and flexible. I will probably see him again next…read moreyear. Thank you, Jason!

Managing Condominiums can be challenging and at times difficult! Having the proper policies and…read moreknow-all is vital to my profession and career, HK Insurance Agency has provided top notch service and knowledge for both myself and my communities. There is no doubt that they can handle your needs with the utmost care and professionalism. -Chris Buckley Rickman Companies A division of Great North Property Management

I wish I was able to choose 10 stars for the outstanding SERVICE, professionalism, timely…read moreresolution and feeling of having someone on my side when I recently experienced a small house fire in my newly purchased home! From my initial call to report, to sharing my concerns and the need for immediate attention as I have a medically compromised child, Daralyn Perry went ABOVE and beyond to meet my needs and all the while having a genuine concern for me and my family. All was resolved timely, professionally, and I could not be happier with what was a crummy situation made all okay by a very caring agent. Thank YOU!!!!!

I've been insured with Al Ponte insurance for over 10 years, and I've never had any problems. They…read moreare always so helpful and kind. A special thanks to Claudia for always being so promptly in answering and solving all my questions.

The owner of this company, Ron Ponte, is quite possibly the most amazing person I have ever met! I…read morehaven't used his company for insurance but, based on the interaction that I had with him a few days ago, I would definitely use his company if I needed it. It is rare to find a person who is truly kindhearted, compassionate, and willing to help a complete stranger for a few hours, but that is exactly who Ron is. Get ready to read a crazy story! I took an Uber to the post office with a large piece of artwork boxed up to mail. The post office said it was too big to mail, and told me to go to the UPS store down the street. Ron was a post office customer at the register next to mine, overhead my interaction, and offered to drive me to UPS so I wouldn't have to find another Uber who could take my large package. Ron loaded my package and we set off for UPS. We couldn't find the UPS store, but we did find a DHL store after driving around for awhile. Unfortunately, we were told that they don't mail domestic packages. Then we found a FedEx store. Ron took the package inside, they measured it and said it was too big. They told us where the UPS office was (since the address was mislabeled everywhere). He reloaded my package and drove me there. UPS measured it and said it was too big. He reloaded it and said he was driving me to the airport to mail it at the cargo counter, and he called his assistant who researched the address. Ron insisted on driving me to the airport even though he had spent a ridiculously long amount of time already driving me around, and made it seem like it wasn't a big deal. We got to the cargo location and finally found the North Cargo Gate (after going around the airport 2 times!). Unfortunately, it closed at 4pm and by now it was 6:30pm. Then he drove to the South Cargo Gate and we went to FedEx Freight. They sent us to the Fed Ex Shipping Center next door. We went into that FedEx office, and the woman measured my package slightly incorrectly so it was finally under the max inches limit, and she mailed it! Then Ron insisted on driving me home instead of to the train. 3 HOURS LATER, from start to finish, he dropped me off at home! While driving around, Ron had such a positive attitude, and sweetly said that he wasn't giving up until my package was mailed. He offered me great advice about an insurance situation I have, and told me some wonderful stories about his customers. He refused to accept any money from me for his hours of time and his extraordinary efforts, and just told me to pay it forward to others. If Ron is this generous with his time helping a total stranger, I can only imagine how much effort he puts into helping his customers. He went WAY above and beyond with saving me from being stranded with a huge package, and I can't thank him enough for his kindness.