Great place for all your waxing needs!!! Believe or not getting a full Brazilian was one of the…read moremany things on my bucket list of ToDos, and I went for it at Thumbs!!! After reading lots of mixed reviews about other hair removal places ( wax,sugar, etc...) and calling a few places with all my inquiries about the process, I was definitely headed to Thumbs! The great customer service could be experienced through the phone! All of my many questions were answered and Thumb made me feel really comfortable asking anything! I have to say that I normally groom my own private parts, so this was a first! I get there and am quickly greeted. Thumb explained everything to me before anything happened which put me at ease. I braced for shock at the thought ripping hairs, but it wasn't that painful at all. I was pleasantly surprised! We conversed about our kids the entire time and then it was over. It went pretty fast. Maybe a flinch or two in sensitive areas, but nothing like I expected or feared. She is very thorough. The place is spotless and very well organized. I will definitely visit again.

I have been going to Thumb's body waxing for years. I get Brazilian's , but sometimes like…read moredifferent shapes and Brandy has been on point with my specific requests. She is thorough with the wax and understands the assignment when I ask for a shape yet don't know what to call it!

Sugar & Comb is officially open! Although we've been Leslie's patrons for more than a year (and a…read morefew months in the new location), it was a nice event for an even nicer person. This is a bright, clean, tastefully decorated space. It's conveniently located right on Washington Road, making it easy to get to from anywhere. Leslie is a gracious, chatty person who puts you immediately at ease. No small feat when the subject is ripping your hair out by the roots. She is careful and keeps me talking, laughing and sufficiently distracted so our time together goes quickly and smoothly. The hairdressers at the salon do a brisk business, but I've not had the opportunity to patronize them. It is hypnotic watching them at their craft though. It's easy to recommend Leslie's salon, but I encourage you to go see for yourself the next time you need some 'maintenance' done.

I had never received a sugar wax before. and let me Tell you…read morewhat a difference . I will never go back to regular waxing. This place is amazing. Happy with their services . I will be coming back .

Love this studio. Calm vibes and she got the job done quick which is what you want when waxing. She…read moreeven spent time getting my ingrown hairs out which no one else has spent the time doing before. She did awesome.

This was the best waxing experience that I have ever had! She explained everything so well and was…read morevery personable. I have definitely found my wax home and will be back!

It felt like she used rubber gloves for my facial, she put so much "hydro" on my face for my hydro…read morefacial, that it was dripping into my ears, and when I asked for goggles for the extremely bright red light treatment, she told me to "just close my eyes". No ma'am. I asked her to remove it, as I've had many facials in the past, and goggles must be used as it is extremely dangerous for your eyes if they aren't. The receptionist answered my questions, although she never looked up from texting on her phone to do so. When I asked about the teacher discount, she said it was 10%. I said, really? Cuz the sign on your door says 20%. She then rang me up, and didn't give me the discount until I asked about it again. Never. Again.

*Mullins Crossing Location**…read more First appearance it looked nice and clean from the front and I had really high expectations! I scheduled (in person) an 11am appointment and wasn't seen until 11:35am because they over booked themselves... The front desk or whatever service does their booking is seriously lacking. Additionally, the website promotes free numbing mask for first time customers--I was not granted this. Regarding the wax itself: the chair was covered in a very light cover that was porous and did not properly cover the table. I HOPE they clean the actual table but I tried not to think about it during the wax.. I walked out with hair still on me and had to clean it up myself when I got home. Because of my awful experience I was given a discount but I walked out with a bad first experience and they definitely will not get my business again.

The best for eyebrows in the area hands down!! I have thin eyebrows and she does the right way…read moreEVERYTIME

just moved here , didn't know where to go to get my brows waxed . i trust the process & she most…read moredefinitely the besttt ! arch so perfect , i definitely will be coming here now on

Update to review: very quickly after I made my review I was followed up with by management. The…read moremessage was kind, helpful, and offered solutions to my concerns. Due to this level of care for my experience I wanted to update my review. I feel more confident now in trying again in future with different tech since management cares about resolving issues when they arise. I walked in and wanted a short set of white nails with 2 fingers with glitter. The nails took over 1.5 half and when done the loose glitter was super rough. I asked about top coat because I have had loose glitter done in the past and they stated "that this kind of glitter only lasts a week and they don't put top coat on it." I explained I wanted top coat because in my other experiences where my glitter lasted 2-3 weeks they added top coat and it smoothed it out some. I looked it up on and it also agreed that is the best practice and that the salon was either cutting corners or inexperienced. In addition to this whole getting my nails done the manager, a nail tech, and a customer where in a yelling match for about 10 minutes. It was uncomfortable, took to much time and I don't like leaving knowing my nails "should only last 1 week" when they are expensive.

This place was horrible never ever EVER WILL I COME HERE AGAIN then the girl had the nerve to have…read morean attitude about how you left my feet ZERO STARS

Service is always amazing. Imani is a true professional and is very efficient at her craft. Her…read morestudio is clean and relaxing.

Amazing place! Had permanent eyeliner done by Annette Gray. She is a master! I would not go…read moreanywhere else!

By far the best spa in Augusta! I absolutely love how tranquil and relaxing the space feels as soon…read moreas you enter. The staff were extremely welcoming and professional. They've clearly been trained by an amazing manager or owner who knows how to create memorable experiences. Y'all I was so relaxed during my treatment that I actually fell asleep. So embarrassing. lol. Rebekah and her staff are truly amazing and I recommend Rosewater to all of my friends and family!!

I debated leaving this review as I have had great experience with previous massages and facials- my…read moremost recent being in May. I went this past weekend for a massage and facial and left a bit dissapointed. My massage was great, even though I think it's absurd to pay extra for aromatherapy when that literally sets the tone and vibe for a massage. The masseuse did a wonderful job addressing my problem areas. On to my facial- the esthetician, Raleigh, was friendly. I scheduled the dermaplane facial. She didn't assess my skin before the facial, didn't ask about problem areas, didn't even tell me what she planned to do for my face. I let her know that I was interested the Oxygen facial and wanted her input for what I was trying to achieve for my skin- brightening and even texture, but said I'll let her tell me what my skin needs. Her only response was "this is a dermaplane facial". And that was it. After it started I asked if there was a heated blanket on the bed as it was cold. She checked and said there wasn't. That's it. She continually used a lukewarm, thin rag on my face through out the session. Afterwards, as I was getting up to my robe back on, I noticed Ordinary skin products on the counter. Not sure if this was used on my face but this is a dissapointment that they utilize these cheap products on anyone given how expensive their services are. When I walked out of the room, she showed me to my locker, said thank you and that was all. Nothing telling me about my skin or services as others had done in this very place. Overall this service alone has deterred me from coming back as I can get better services, better product elsewhere. It felt rushed and almost like she was there to do her job only, not to offer the customer experience one expects when coming to the Retreat.

I booked a massage & a facial. The massage therapist checked in often on the pressure, comfort and…read moreareas that needed attention. Facial was excellent, my skin is glowing and soft. The spa area was relaxing, warm & private.

Dani is my Go-To girl. She is knowledgeable and waxes are done correctly with her. The quality of…read moreservice and waxing at European Wax Center is next level of instant gratification with hair removal. The vibes are always positive. The front desk girls are always amazing, happy and confident. European Wax is very clean and sterile, which I LOVE! I moved here from the West Coast and always went to the European Wax is La Quinta, Ca. So when I moved to South Carolina then Georgia and saw that there was a European Wax Centet near with locations, I was relieved I can continue my Wax regiment. Also the Wax passes are your next Go-To investment because when you purchase your Pass it covers you for the entire year and all you do is Tip your girl out after your wax. I pay for Convenience and the Wax Pass is worth the Convenience. Stop in today and let European Wax Center handle all your hair removal needs.

I paid to have eyebrows waxed and tinted. The tech did not fill in the brow line. She stopped half…read moreway on both brows. I didn't really notice completely until I got home. Terrible job