Terrible customer service if you would even call it that. Seems like he doesn't care for customers…read moreat all. Always extremely rude to me and my friends, tried to give them a second chance wish I wouldn't have. Avoid this shop

The dude who I'm assuming is the owner cause he's always there is super unpleasant to work with and…read morehostile. Thank god for the smoke shop on market, Ballard Stop that is a very short walk, and is 1000x better and cheaper than this joint. Won't be back to this smoke shop. Message to the owner: hope you like that empty store of yours.

5/5 starts the Owner and associates are absolutely amazing. They go above and beyond. I only go to…read morethis location. They are amazing. The selection here is above and beyond. They have only the best product and the value is amazing. I will continue to go back to this location because there is great value in the services they offer and in the product.

10/10 recommend! This is my new Go-To!…read more Pros -Customer Service and Personable Staff -Great Pricing -Decent Selection Cons -Not the cheapest in Seattle but this place is still my go to because it is still cheaper than most places and the staff are amazing! Otherwise I have no complaints My significant other and I have been here on multiple occasions. First time, I bought a nice small glow in the dark bong from them for a good price! Abdullah helped me get exactly what I was looking for and provided me with extremely friendly service. First time my significant other came in, he came to buy some cigs and he also received amazing service from Abdullah. Abdullah was also very personable and friendly and made us feel comfortable. Second time we both came in together and we bought some vape supplies. Mohammed let us know what's good and even helped us figure everything out. Mohammed is very personable, friendly, made us feel comfortable and went above and beyond with customer service. Selection They had a nice big selection, included half of it in the video. Value More on the cheaper side compared to most smoke shops but not the cheapest in the city. But because of the amazing customer service and personable experience, we don't mind spending the extra few bucks as it is so mininal. I believe the value is 10/10 because they provide such amazing care. My significant other and I both have agreed to make this our new smoke stop shop as this place has exceeds our expectations. Overall I HIGHLY recommend coming here! 10/10

Seems family owned which I love. Always quick, friendly, and helpful. One time one of the men…read moreworking gave me a free can of soda too. Very wholesome. Prices are reasonable too.

A solid spot. They have the newest of everything for a reasonable price. When I'm out and about I…read morerun into a shop and they don't have what I'm looking for so then I run to this shop and 9/10 they have what I'm looking for. The workers are solid and help out with any questions. Super nice people.

Absolutely horrible experience they sold me a canister of whippets and when we went to use them…read morethey were completely empty I immediately tried to call... their number is out of service so I tried to bring it back and ask what happened and they started screaming at me that I was lying and refused to help me. They are obviously scammers.

Pretty much an honest name for the store. A hole in the wall with the usual convenience store…read morestuff. However, what makes this store low and cheesy is that the owner cherry picks off his scratch tickets and leaves the losers for his customers. Sure, he pays for them, but then when he gets a $100 or a $500 winner, after that, it's pretty much all losers so just avoid this place. There's an AM-PM right up the street on 105th where they don't do crap like that.

They were very nice and accommodated and helped me out while I was in Seattle!…read moreEvery time I go to Seattle I go out of my way to go over to City smoke so that they can help me!

Every time I come here it's the same great service no matter who's working. I come here at least…read moretwice a day

Great experience as a beginner. Got a walk around and patient explanation. Not pushy. Have…read morerelationships with repeat customers that they treat well. Will be returning

First off if your a beginner this is a great place to start the staff here will take the time to…read morewalk you around an answer all your questions trust me I know. I do it every time I walk in there establishment. An each time they treat me with the same great patience an customer service that makes this my home store for all this cigar related.

Yall know I love yall but 2nd time buying expired food from there this happen last year told the…read moreAsian guy he dont care bought donuts today nasty I know yall dont know unless he tell yall brothers please stuff made my stomach hurt last time. Please check them thanks

I've been a Loyal client for a few years now but, in the past year, this has been the ONLY smoke…read moreshop for me! The brothers that own the place are fantastic! They are very knowledgeable, ALWAYS helpful and respectful , as well there have been a few times they readily went out of their way for me. There was no need for them to do so, but they did anyway (without a second thought!)! Rarely do you find places like this any more! Helpful staff, excellent prices & an outstanding selection... What more could you ask for?! Spread the word people!

Great smoke shop. Has a vast selection of smokes. Also, it is open fairly late so that's a bonus…read more Customer service is also great. Highly recommend stopping by for a quick replacement of your old smokes or to buy more of your favorites.

Don't waste your time here on shisha flavors, unless you want to get ripped off. You will pay $5…read moremore than anywhere else for anything 250mg. Just go to the wholesaler (The City Smokes on Rainier) or Top Tobacco down the road on Aurora for fair prices.

I've been in a few times, mostly for butane and "flashlight" batteries. The last time was that -…read morethe last. Old fella behind the counter scoffed and scowled when asked "Do you have vape batteries? 18650's, Panasonic?" He only seemed familiar with Elf bars and kept waving them at me. Finally I found a few 18650's in the case. He took them out and sold them, all the while pissed off I didn't use a magic word to describe - yes, batteries for vaping. If I visited a cigar store and the only employee didn't know what a "light" meant, would I be back? No.

New owner is super nice and was able to answer all of my questions. The place is under new…read moreownership and they've added pool tables! My friend and I had a great time playing pool, it was affordable and the tables were really nice. I even got to bring my dog with me. Will definitely be going back soon!

Extremely overpriced products. Borderline price gouging. I'm talking about their 7oh products. A…read moreproduct that is $35 at every other smoke shop is $55 here. Don't shop here if you can help it! Workers are nice and friendly though. But that really doesn't matter much when the prices are so ridiculously high.

Every time I buy zyn in this joint, the zyn points have already been redeemed. LOL someone making a…read morekilling in Zyn rewards. I buy vapes here all the time and the staff is great but if I need zyn specifically, I'll just hit the 711 in the same parking lot