Great experience as a beginner. Got a walk around and patient explanation. Not pushy. Have…read morerelationships with repeat customers that they treat well. Will be returning

First off if your a beginner this is a great place to start the staff here will take the time to…read morewalk you around an answer all your questions trust me I know. I do it every time I walk in there establishment. An each time they treat me with the same great patience an customer service that makes this my home store for all this cigar related.

I've been going to this place over a year at least. I like the cashier he's a nice guy but they…read morestarted selling faulty products. I've purchased two geek bars right after another and they were both faulty. The first one I thought okay it's probably a one time thing and didn't even go back to address the faulty product, but the second one I went there and told him it was faulty and he said everything is final and I couldn't exchange. The problem is that after about 20 puffs all I can taste is the battery no flavor. So I essentially wasted $76 within a week, which is disappointing and never going back again!

I will always visit and purchase from this smoke-shop. The owner is the only person there,…read moreEVER..... and despite losing the first location in Redmond to a fire, he opened up a new shop and has always been friendly, respectful and professional. I always leave smiling and with a mint in my hand. Good selection and great service!

Great smoke shop. Has a vast selection of smokes. Also, it is open fairly late so that's a bonus…read more Customer service is also great. Highly recommend stopping by for a quick replacement of your old smokes or to buy more of your favorites.

Don't waste your time here on shisha flavors, unless you want to get ripped off. You will pay $5…read moremore than anywhere else for anything 250mg. Just go to the wholesaler (The City Smokes on Rainier) or Top Tobacco down the road on Aurora for fair prices.

Great customer service. The gentleman behind the counter was very nice. The value of the products…read morewere definitely worth what they were selling in the selection. They had a wide variety of selection of items. Personally, I've been hearing about this place for a long time for incense. I came in and was pleasantly surprised. They had a nice variety of incense different Brands different smells sticks and cones as well as holders. I would definitely check out and support this small business they do share a small parking lot, but it's easily accessible inconveniently located off a main road. It's a great value.

The Zyns they sell are fake and taste disgusting. I've never even heard of a place selling fake…read moreZyns before this. The packaging is different color and they're a different shape and everything

Shoppers beware! First time going here and my debit card info was stolen. They attempted a small…read morepurchase at Walmart, which I caught quickly.

Didn't have any issues when going to this place , love it here took me a while to get what I need…read moreand leave has more room in the shop which means more options harder to choose which ones you want!

Friendly people good customer service!! Honest people no pressure ~…read more I buy my liquids n vape mods here... this store is pretty NEW! And i hope to see them bloom and successful.. i drive up here all the way from south end seattle~ worth a drive btw

I bought a fake geek bar on 1/12/25. Doesn't hit the same and might not even be nicotine. Store…read morelooks like every other store but I wish I read reviews before spending $30.

The selection is great. They're always in stock, and have low prices. I will be going backread more

I love, love, love this place. Sure, it's a smoke shop that has the basic smoke shop neccessities:…read morecigarettes, smoking implements, random things like incense & blankets, and candy. But they also sell fancy cigars, cold beverages, and scratch tickets. The best part is the couple that owns this place, they are amazing. They always remember what I smoke & inform of any upcoming specials. I recently bought my Dad some cigarettes as a gift, but couldn't remember what specifically he smoked. The guy who works there (I'm such a jerk to never remember his name) knew both who my Dad was AND what he smoked. They have excellent prices, great service, and are always in stock. Plus, they are open 7 days a week which is phenominal. A true mom & pop kinda shop.

Checked out Total Wine & More (Northgate branch) on a Saturday evening. They have 10 locations in…read morethe Washington area. The place is massive with a huge selection of wines, spirits, beer, cider, vermouth and non-alcoholic drinks. They also sell cigars if that's your thing. Large covered parking lot and in-store sampling offered from Thursday to Saturday. They didn't have much sour beer options but an interesting selection of craft cider. We ended up buying a few cans/bottles from One Tree Hard Cider ($4.99 USD to $8.99 USD), ACE Cider ($2.79 USD) and Newtopia ($4.99 USD).

I just got home from my first-ever Total Wine pickup at this location, and it was by far the worst…read morecustomer service experience I've ever had with this company. I've been shopping at Total Wine for over 9 years and have never encountered anything like this. The pickup interaction lasted less than five minutes, yet it left me so upset that I cried in my car afterward. I don't know the employee's name, but she should not be working in customer-facing role. From the start, she yelled at me for being in the "wrong" pickup spot and complained that it made her job harder. She was extremely rude to both me and my husband, despite us being polite and doing nothing to warrant that treatment. When placing the items in my trunk, she didn't even bother to close it--and then rushed away so quickly it felt intentional and dismissive. When I asked to confirm what was in the pickup box (we ordered 2 bottles of wine, a 6-pack of beer, and a small bottle of amaretto), she said, "Here's your 4 bottles." I calmly clarified that it should be 3 bottles and a 6-pack. She responded by glaring at me intensely, rolling her eyes, ripping the box open, and saying, "You can look for yourself" Her tone and body language were aggressive and hostile. It's hard to fully capture the interaction because so much of it was her attitude, but the disrespect was shocking. No customer deserves to be treated this way, especially during a simple pickup order. This experience was completely unacceptable and deeply disappointing for a brand I've trusted for years. Is this really the standard of service this location is okay with?