Ridgeside helped fix a problem rescue more than two years ago. They've been a home away from home…read morefor my fur babies ever since.

Brandi and Perry did an awesome job training our 10-month-old mini bernedoodle. She is a pleasure…read moreto be around now. The e-collar training is absolutely life-changing. I wish I had done this sooner- it would have saved me from a lot of stress and aggravation. Communication with Brandi was awesome. She was always quick to respond and gave us updates with pictures everyday. It's definitely a worthwhile investment to have an exceptional companion for the next 15+ years!

Felt they took advantage of my 18 year old as far as upselling and costs. I called ahead and…read moregathered information. Still, an entirely different experience once she arrived.

All the bs costs,it's not that I don't think they are capable vets but for instance.say your pet…read moreneeds rabies shot.they won't give it vaccine unless they give it a physical,and what irks me more is lady at desk says they CANT,there is no CANT there's just WONT because instead of hitting you for 5 minute vacc shot for sub 100$ so I don't have to worry about my dog getting rabies they don't get to charge 300$,not the first time I've heard the desk give me this kind of bs either.once had 2dogs booked to be boarded,up to date on shots was dropping them off the morning I was leaving for vaca and was told by desk they couldn't board unless they had flu shots,lady literally told me it was md state law,complete horseshit,turned and walked out and walked right into another place in Urbana which took them in immediately.ive spent thousands there over the years and I just won't anymore.i want to use them because they are right down the street from my house but...screw them

We left our 2 cats in the care of Kat, who works for 'Pet and Home Care', for 5 days. We couldn't…read morehave been happier. Kat was reliable, efficient, and immediately struck up a trusting connection with our 'boys'. It was challenging work for her, because she had to administer an inhaler treatment twice a day to one of the cats, Marlow, despite not having known him before. She did an absolutely wonderful job. He was actually in better shape and coughing less, after we came home than before we left. Both cats looked happy and relaxed. The cat area was left clean and tidy. I will look no further next time we need cat care. We also loved the photos and updates we got each day....it helped us relax much better while away!

I am unable to write a stronger review for Pet and Home Care. The last time my two labs were…read moreboarded, they came back smelling of urine and looked awful. We decided to try home care with three visits each day. One of my labs is very nervous with strangers. They were like dog whispers. They did an amazing job. They also provided pictures and updates from each visit. We got home and they were so happy. I could not be more grateful.

Was able to, in an emergency situation, board my rabbit Pistachio for 3.5 months. Most places can't…read moredo this because of space constraints, or are places I wouldn't have wanted my girl at because of concern about caging and conditions. But Greenbriar thought about it, gave me a quote I could afford, and worked with me to keep Pistachio happy and healthy until I could pick her up again. They also offered nail trims while she was there, and sent updates periodically so I could see how she was doing. I am truly so grateful to the individuals at Greenbriar who looked after her! She is back in her stomping grounds now and is as much a princess as ever. She also learned some manners--doesn't get territorial anymore at mealtimes haha.

This review is for Mariah, Dr. Ainsworth, & Dr. Smith, I'm so glad my babies are in their care…read more They are extremely informative, supportive, and patient. It was our first time meeting Mariah and Dr. Ainsworth today, but they treated us with such familiarity, which we appreciated. Mariah was so patient with one of our dogs who is super sassy and anxious and she walked us through everything the visit entailed. Dr. Ainsworth took the time to go over every single aspect of our dogs' day to day lives and discussed what we should tweak and what we shouldn't, which is so important to us because we want what's best for our dogs. We typically see Dr. Smith & we love her. She took time to really connect with not only our dogs, but us as well. We are always so pleased with our visits. Thank you for all that you do!

Glade Valley is amazing! Buster and Stella visit them for their vaccinations and annual checkups…read more We have been lucky that only a couple times have they needed to visit with any illnesses or injuries. When I've needed more immediate care they have always done their best to accommodate us right away. Little Buster was prone to ear infections and ever since I started following the vets cleaning and care regiment he hasn't had any issues. Doctor Nikki McAdams is absolutely wonderful. Glade valley is also way better than their previous experiences at Banfield. She is attentive, follows up and they absolutely love all the staff who are so kind and compassionate there.

Just bad service. And an office manager that isn't helpful or willing to listen to an upset…read morecustomer. Edit: If the customer was important you would reach out. I would still not recommend this bet to any person in the Frederick area. As the vets can not diagnose my cat successfully and the business owner continues to not hear my issue. I have read multiple other reviews on Reddit and Google that have reinforced my choice to leave this vet. Please read how these people have mistreated families before bringing your fur children here! Money money money!

While we have had great experiences with Camp Bow Wow in the past, we were extremely disappointed…read morewhen our loving 2.5 year old Berner was asked not to return. Evidently, he had nipped counselors twice, which was enough to have him removed. I gave the staff recommendations for how to handle his requests for attention (even the staff noted that his nips were "not out of aggression"), but it seems they were unable to work productively with our dog. He has been through the PetSmart training programs through Advanced training and has taken the Therapy Dog training twice (passed all classes). He is a large breed dog and young, which can lead to unfortunate outcomes if one is not aware how to respond. The staff are lovely and kind, but this hard and fast rule made us need to relocate our guy to another daycare that has a greater ability to handle his unique personality. If you have a large breed dog that's mouthy or nippy, just be aware of this policy.

I would not recommend this place. The staff just walks around the pen all day long and really don't…read moreinteract with the dogs other than the ones they give special treatment to. There are plenty of other places that are much better.

3?dog farm is amazing. My pet Ziggy loves it so much he drags me to my truck to take him there. All…read morethe staff are so friendly and they show their love for the dogs. It is truly amazing. I watch him join the pack and run all over.

This is like Disney World for dogs! My dog gets so excited to go there. He wiggles and cries as we…read moreget closer. He comes home happy and tired! Love this place

Olde Towne Pet Resort is a great place for dog daycare. The staff is very helpful and always takes…read moregood care of my dog. He's been going there for daycare for some time now, and he's also been groomed and gone swimming there, all great experiences. To date, I'd definitely recommend them.

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

Decided not to board with this facility after receiving this email from the owner. I had inquired…read morewith questions about the routine for dogs during long term boarding and what I could expect out of my dog's stay but received a lot of attitude in response. I would not recommend based on this alone.

In April of 2006, my wife and I adopted a mischievous rascal, an American Pointer, we named Chloe…read more She was fun, loving, full of life, but hard to manage. When My wife told me she found highly recommended trainers, Braveheart, I looked them up and panicked....but I looked up a Pit Bull breading place in southern Virginia, not this Kennel and heir trainers in Maryland (both where named Braveheart). This morning we had to put our wonderful friend to sleep. She was 14 years of wonderful, fun, kind, and gentle memories. While she had most of these traits built in, Braveheart was a strong factor in her starting out right (well almost starting out, we was found roaming in Fairfax Virginia before we recused her, she was put into training at about 1 year old). She adored the Braveheart team. She was happier and better behaved after training. And, didn't even mind when we had to kennel her twice after that training. The team built very kind kennels (heated and cooled) with each stall having access to outside. They walked her several times a day. And, whenever you went there, you would see them working with one or more dogs. All the dogs looked very well treated and happy. While today is a sad day for Me and my Wife, I am truly thankful for Braveheart Kennels and the impact on our best friend, Chloe Thank you Braveheart, Bruce

Emma is wonderful and so kind to my fur baby. She takes her time and you can tell that she loves…read morewhat she does.

Em takes amazing care of our dog and he always looks clean and happy and healthy once I pick him…read moreup! She does great work and I can't recommend her more!