Furry Tails is exceptionally disorganized, lacking in accommodation, and the staff is unfriendly. I…read moreshudder to think of the experience our dogs endure when separated from their owners and entrusted to this establishment's care. Upon reaching out for services, I encountered a receptionist, Lynne, or onboarding staff member who exhibited inflexibility and lacked clarity regarding the availability of days for my dog's care. Despite claiming to be "almost at capacity on Tuesdays and Thursdays," they were evasive about providing alternative days, showing a prioritization of their convenience over accommodating paying customers like myself. Moreover, they failed to establish a designated time for pickup or drop-off, leaving me to initiate communication for this vital information. Their response indicated a vague pickup window of "probably between 9:45 and 10:15." On the day of service, despite providing my precise address, including apartment number, and contact number well in advance, I received a call from the receptionist at 10:38 a.m., exceeding the initially provided pickup window. By the time I reached the designated spot, the driver, who coincidentally was also the owner Neal, had already departed. Upon contacting the receptionist, I was met with the explanation that the driver "waited for a second and then had to leave because he was on schedule." However, their scheduling should have allowed for minor delays, especially considering the substantial one-hour pickup windows already established. Furthermore, the receptionist attempted to shift blame onto me, stating that the driver was unaware of my apartment complex and lacked my direct contact information. This assertion is unfounded, as I had provided detailed information including my apartment number, and the receptionist had my contact details on record. Their refusal to take responsibility and insistence on blaming the customer instead of acknowledging their organizational shortcomings is disappointing, particularly for a business claiming 20 years of experience. As this incident occurred on our first day of service, I expected a modicum of grace and professionalism. However, the receptionist's conduct and subsequent blame-shifting left much to be desired. Their assumption that all customers reside in single-family homes further underscores their lack of consideration for varying circumstances. Based on this experience, I cannot in good faith recommend this business, and I am relieved that my dog was not subjected to their care. Update to review: I received an email from the owner, Neal, with an apology about the incident and not seeing the apartment number. I appreciate the follow-up and i think its a good learning experience for everyone."

They are caring, love the dogs and are scrupulous about ensuring all dogs are vaccinated and…read morehealthy. And their rates are competitive. We've used them over 20 years and have NO complaints. Highly recommend

We were looking for a doggy daycare due to our dogs isolation anxiety. When we called, happy dog,…read moreit was clear the owner loves dogs and loves what she does. She let us know about nap time and was willing to accommodate anything he needed if he was not able to rest independently. (He did great and Michelle was on top of his need the first day). We were able to get in for an interview/temperament test within a week even around a holiday And once we passed, we able to start right away. The owner is very responsive to any questions or concerns you have. Her staff love the dogs and your furry friend gets a big hello upon arrival. Our pup comes home happy but tired and ready for cuddles and rest. Also, the packages they offer are extremely fair and worth it. Thank you Happy Dog!

The first time I brought my dog for a boarding experience here, it was absolutely wonderful. I…read moreinteracted with a young woman who was absolutely lovely to talk to, very kind and clearly cares a lot about the dogs. At the end of the stay, my dog came home exhausted and happy, and I got to see some awesome pictures of his stay. The second time I brought my dog here a few months later, I was met by Michelle, the owner (she hadn't been there the first time when I dropped off, or during the temperament test). I will admit that I made a couple of mistakes here -- I was 15 minutes later than my anticipated drop-off time (but still within the drop-off window), and while I had seen an email from her when I booked my reservation, I missed the line at the bottom of the email with the link for my confirmation, and so I missed the info that was included through that link about how to prepare his food. This is entirely my mistake, I dropped the ball there by being distracted so I missed some important information that I should've known in advance. However, when I arrived with my dog, Michelle was clearly very irritated with me from the get-go. I apologized for being late, and tried to hand her my dog's food (I had put his meals in individual ziplock bags trying to make it easier, and put these inside a plastic container with his name and instructions written on it). Michelle scolded me for bringing a container and said she couldn't accept it; she took the ziplocks out and then scolded me for not writing his name on each bag, for separating out his food when they could have done it, for "bringing rawhide treats" even when I clarified that they were completely rawhide-free (she still refused to take them), for bringing his daily medication in his pill bottle (I had used an old pill bottle of his so it would have his name and dose on it, but she kept telling me she "couldn't be responsible for getting it back to me" even though I told her that was perfectly fine), etc etc. No matter how many times I tried to apologize and own up to my novice mistakes, she just kept circling and circling with her complaints. Now, I'll admit that I'm pretty sensitive and anxiously attached to my dog, and I was so shocked that I began to tear up as she continued to scold me (this feels so strange to write as a grown woman!). Michelle either didn't take a breath to notice or else just didn't care. I completely and wholeheartedly understand that she is running a serious business here, and takes the health and safety of our dogs very seriously which is why she has these rules. I am GLAD they have these rules. However, after I apologized the first 10-15 times and told her I understood, that I hadn't been told any of this the first time my dog boarded there so I didn't realize; I would expect her to ease up. I myself work as a manager at a preschool center, so a somewhat similar field, and I cannot IMAGINE ever talking to a parent/client the way she spoke to me. After she took my dog from me mid-scolding and left me standing at the door shocked and without getting to say goodbye before my first real time being away from my dog, I ended up sitting in my car for another 10 minutes just trying to compose myself. To top it off, my boyfriend was the one picking my dog up the next afternoon; he was coming directly from working in NYC, and was worried about traffic, so around 4:45 he called on his way to let her know his ETA was 5:45 but wanted to let her know JUST in case traffic pushed it past 6:00; Michelle told him firmly "You can get here anytime between 5 and 6." This feels like a pretty rude reaction to someone who is calling you well in advance as a precaution. In the end he did arrive around 5:45, but was reprimanded for not having our dog's leash (since he was coming from out of state, I'd think it's pretty obvious why that happened, but thankfully our dog is small enough to be carried). Happy Dog Pet Resort is excellent with dogs. The other staff that I met were friendly, kind, and compassionate. My dog was very happy there. Unfortunately, it's the owner Michelle that completely soured the experience for me and has left me looking for a new daycare center. I can't justify leaving my favorite being on the planet again with someone that could be so cold and compassionless.

I love that I can go on vacation and know my dogs are in good care. I have 2 goldens, they can be a…read morelittle sensitive. They are happy when we drop them off and when we pick them up. I also LOVE that I get pictures everyday and see how much fun they are having. I highly recommend Pawfessionals!!

We recently boarded our dog Milo with Ruth for almost two weeks. We'be only boarded him at one…read moreother place before - and we were nervous to try a new place. Ruth came highly recommended, and so we gave it a shot! We couldn't be more thrilled with our experience. In Ruth's care, Milo had the time of his life! We received nightly emails about his day, which our children loved. She kept us up to date on his behavior, his activities and his new friends. Now, we will never use anyone else for dog-boarding! Ruth is now considered Milos family and a new home-away-from-home! If you need to board your beloved dog - consider Ruth! You won't find anyone better! Love, Milo's Family (Mike, Amanda, Abigail & Zachary)

I use Chase whenever I am in town. The Great OZ is always very happy to see him and comes home…read morehappy too! Thx Chase

Chase came out for the meet and greet and I knew he was the right guy to help with my Rottweiler…read morepuppy Roxie . We've only had a couple sessions and she's already learning and making progress . He explains why we are doing things the way we do . Essentially he is training me so that I will be have the knowledge to work with her and understand why things are done the way they are . Great guy . Class act in my opinion . I look forward to see what the future brings as far as the potential of having a well trained and behaved loving dog . I'd definitely recommend chase he also is willing to work around my hectic schedule and is patient and 100 percent professional and a gentleman.

There are alot of doggie daycares out there. Trust me when I tell you Pampered Paws is without a…read moredoubt the absolute best there is. My two dogs Nova and Stella absolutely LOVE it here! The second we pull in the parking lot to drop them off all you can hear from the back seat is both tails wagging like crazy. The facility is super clean. The owners and the staff are all amazing, they care for the dogs like they are their own.

I've been bringing my dog to Pampered Paws day care for the past couple of months and she…read moreabsolutely loves it. I wasn't sure how she would do because she is a rescue and takes a little while to warm up to strangers and other dogs, but after her first few half days at Pampered Paws it was clear she couldn't wait to go back again. With a happy pup, fair prices and close proximity to the highway, I would recommend Pampered Paws to anyone needing pet sitting services.

Lori is amazing if you are within her working area. If your looking for a amazing pet lover and…read moresomeone to add as a extension to your fur baby family. Lori is the pet sitter/walker for you. She is a needle in a haystack. Lori will treat your fur babies as her own. Her business etiquette makes you feel like she is family from day one. Her daily communication with you about your fur baby will put you at ease. She has been watching my pug and cat for many years. She has also helped me out in emergencies resulting in multiple two week hospitalization stays. She has even gone over and beyond helping me make a difficult decision to leave my pug with a nurse at the hospital, where I was admitted. Lori had her wedding that week. She spoke with the nurse. Then went to my home to prepare my dog to for her week stay with the nurse. She met the nurse at my home and did the transfer. I wouldn't trust anyone else with my fur babies. Also, having a older pug it gave me a piece of mind knowing that she is pet CPR and FIRST AID CERTIFIED. I have also nannied over the years for families that have also used Lori as a pet sitter and dog walker. Please reach out if you need a reference if you move forward with Lori

Lori was fantastic! She was suggested to me by a neighbor who raved about her. We needed someone…read morewilling to come to the house twice a day to take care of our 2 cats while we were away. 1 cat requires medication for seizures on a fairly rigid schedule. Lori was incredible. The very 1st day my 2anti-social, we don't like strangers came right to her. Animals certainly know a good kind soul. Feeding, medicating, litterbox duty, play time, pictures,text updates..she did it all. I can't recommend Lori enough. She is phenomenal!!! Give her a try.!

The best small dog daycare on the South Shore! Amazing staff, great environment, and unbelievable…read moreextras like monthly themed photo shoots, weekly candid photos, birthday parties, enrichment and more

Kristin and Susan made it possible for me to be on my business trip and feel my little ShihTzu was…read morein a safe & fun place. I dropped her off at their doggie day care at two o'clock, and they allowed me to pick her up fifteen minutes after closing so I would not have to leave my work early. Tess can be a "worry wart," but she seemed calm and well cared for when I came to get her. The facility is very clean and well kept. Signage from the road is clear & parking is easy. They gave me a little "report card" when I picked her up. It gave me an idea of how Tess' day had been, and was a very nice gesture. The pricing at ADDA is fair and reasonable. I would definitely take Tess back again. I highly recommend A Dog's Day Away!

My dog loves this place and they do a nice job at a reasonable rate. It is nearby, and easy to…read morelocate.

Super friendly staff, very accommodating, and my dog was so happy when I picked him up. I'm so glad…read moreI don't have to fight to trim his nails any more!

My Havanese Bailey, has had two inhouse training sessions with Ron Aviles and I feel very confident…read morethat success is on the horizon. Bailey is just over a year old but makes terrible screeching noises when he sees other dogs or people. So much of the training revolves around the owner - they actually need more training than the dog. I am looking forward to a calm noiseless future with Bailey.

From the owner: American Alpha K9 Training provides dog training, puppy development, and puppy kindergarten to the…read moreCohasset, MA area.