1. Ka La'i Waikiki Beach, LXR Hotels & Resorts

    1. Ka La'i Waikiki Beach, LXR Hotels & Resorts

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    Honolulu, HI

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    Ka La'i Waikiki Beach, LXR Hotels & Resorts

    4.8 (45 reviews)
    PriceyHotels
    Open Open 24 hours

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    Justin H.

    Can to this hotel for lunch. What a great location and retreat. The lobster sandwich is very good , lobster is freshly made. Staff is very friendly knowledgeable about the menu. Clean clean place.

    Pickup/drop off area
    Netra A.

    Wow. This was a beautiful and luxurious retreat from home for us. The service from Saori, Helena, and everyone we encountered was top tier. They clearly realize that patrons are spending good money for the finer things and they provide service on that level. Our room was ocean view with kitchen and balcony. We had the best time with our bathroom shower that sprayed onto full soaking tub in a wet area. Mane! I can't even go into it. The pool is not the largest but great for a dip and sip on your Hawaiian Mai Tai. The servers at the pool were stellar, bringing little treats and snacks while we enjoyed the shade from the sun. The newly opened restaurant, Kina, was tasty and beautiful. The open air and views were spectacular. Walking the 3 minutes to beach was easy and we appreciated the beach supplies given by the concierge. Breakfast was a feast of all royalty. We had made to order omelettes, French toast, fruit, yogurt, breakfast potatoes, spinach, meats, breads, and my favorite item, the açaí bowl. We definitely will return and enjoy this beautiful, luxurious resort again. Mahalo.

    Ryan S.

    As a Hilton regular, I chose Ka Laʻi Waikiki Beach because I wanted something a little quieter than the nearby Hilton Hawaiian Village, and in many ways it delivered. The room was spectacular, with an apartment-style layout that included a small kitchen, comfortable living area, spacious bathroom, and a large balcony with beautiful views of the Pacific Ocean. It was the kind of room you could happily spend all day in. Unfortunately, my stay happened to coincide with the lobby renovation, and I don't feel the impact of the construction was fully communicated before I arrived. Closed elevators led to long waits, navigating multiple flights of stairs became part of the daily routine, and the already small pool and only operating restaurant felt even more crowded. After eight nights, the limited, unchanging restaurant menu also became repetitive. To make matters worse, a partially functioning showerhead in my room was never addressed despite being reported. None of these issues ruined the trip because, after all, you're still in paradise, but when you're paying premium rates, it's reasonable to expect a more polished experience. I would consider staying here again because the accommodations themselves were outstanding, but only after confirming the construction is complete and the hotel is operating at full capacity.

    View from 14th floor
    Fely S.

    My sister and I landed early and decided to pre-check in at Waikiki Ka Lai Hotels and Resorts. At the bell desk, the staff were initially uncertain about our status. However, after I started unloading luggage, they promptly assisted us. We returned at 17:00, following our 16:00 check-in, and received consistent service from the bell desk staff. The check-in gentleman was very helpful and genuine in his approach. The overall experience felt similar to what we are accustomed to in Japan. After checking in, we had dinner and discussed Ka Lai, concluding that we would like to return every

    Bird's eye view.
    Jerry O.

    We had a fabulous one night stay at Ka La'i! We came over from our home on Kaua'i for an event the next day. We were very fortunate to get an early check in and a room upgrade! Fabulous room with an ocean view, overlooking Waikiki with diamond head in the distance! Epic Waikiki! Then, we relaxed at the pool, had dinner at Wai'olu Ocean! Great dinner! Lovely evening and view looking out to the northwest. Then, a great buffet breakfast at the restaurant the following morning. So nice. Located just one hotel back from the beach. Recommended! We will be back when we have another event in Waikiki!! PS The renovation in process was not an issue for us at all!

    One bedroom suite Oceanview
    Rina R.

    Beautiful luxury hotel right in the heart of Waikiki! We stood one night due to our flight being delayed. But man do I wish I would've chose this resort instead of the one we stood at in Ko'Olina. From the moment we walked in we were warmly greeted with cold towels and a refreshing beverage. We were then escorted to our GORGEOUS one bedroom Oceanview suite, that we were upgraded to due to my Hilton status. Nice perk! We were then sent up a bottle of champagne since we were in Hawaii to celebrate our anniversary. Exemplary service! As far as amenities, the infinity pool was relaxing and breathtaking with comfortable pool chairs. The in-room dining service was delectable and one of our best meals we had in Hawaii. Get the poke, you won't be disappointed. Overall an outstanding stay. If you want luxury and first class service, look no where else. We will definitely be back. Thank you Ka La'i. I dream of you daily. Until we meet again....

    One bedroom suite
    Riss G.

    Oh wow! Serious luxury and amazing service. This hotel has the best customer service I've ever experienced. From front desk, valet to pool staff. We stayed in the one bedroom suite for a family staycation. They think of everything! The room is fully stocked, toiletries, kitchen items, coffee maker, ice machine, laundry detergent, dish soap, you don't need to bring anything. Location is so great, so much shopping and restaurants and the beach all within 5 minute walking. I love staying here, will definitely be back!

    Sandy L.

    Nice hotel overall! Great size kitchen, dining and living room. The bathroom is much bigger than the room. Overall great service but the pool is small and it's currently under construction. So only 1-2 elevator working. No access to the gym (need to use one at a different hotel). Need to use the stairs to access the pool and restaurant. I recommend waiting till renovations are fully done before staying at this hotel. Not getting full experience

    Fely S.

    My sister and I landed early and decided to pre-check in at Waikīkī Ka Lai Hotels and Resorts . At the bell desk, the staff were initially uncertain about our status. However, after I started unloading luggage, they promptly assisted us. We returned at 17:00, following our 16:00 check-in, and received consistent service from the bell desk staff. The check-in gentleman was very helpful and genuine in his approach. The overall experience felt similar to what we are accustomed to in Japan. After checking in, we had dinner and discussed Ka Lai, concluding that we would like to return every year.

    View from Lobby Floor lounge
    Anita T.

    This is a winner! Even with the ongoing construction, Ka La'i LXR scores points for their upscale feel and accommodating Ahola spirit. The hotel is currently under construction (7/2025), and it is now under the Hilton umbrella (formally Trump). Right now there's only one restaurant. Although it is smaller and a block off the beach, it is lovely and has some beautiful rooms. I felt and appreciated the Asian influence. Our suite was equipped with a kitchen with small fridge (not mini bar), cooktop, sink, coffee maker and hot tea kettle. Very nice pots and kitchenware provided (yes, even chopsticks). The view is gorgeous and the bathroom was a bidet toilet with warmer, an open concept shower, and soaking tub. It's very spacious in there and good to move about while bathing a few kids at a time. It was just Hubby and I, for the last leg of our anniversary trip, and we loved it. Concierge has beach chairs, umbrellas and towels, although they should offer more quality such as Tommy Bahama, which can withstand the Waikiki beach breezes. Staff is so friendly and helpful, especially bellman and concierge. One hiccup, we were told we had breakfast included. After eating at the restaurant twice, we found out it was only a $50 daily credit. But they were able to adjust and make things right. We used the hot tub/pool, which is nice and stays open late. We didn't use the spa, but i know that it's small and for treatments only (no wet lounge). It's a little on the pricey side, but it's worth it to have a beautiful, clean, and model room in a great little hotel! I'd like to revisit one day when renos are done.

    Living room

    Booked this hotel on a whim since it had a great deal with points, and we had never stayed here before. We ended up booking two rooms for our family and from start to finish had a wonderful experience. The staff were amazing. Bret at the front desk was especially kind and even offered us an upgrade to a suite, which was such a nice surprise. We originally booked two rooms using points, which probably says a lot about how often we stay with Hilton. We travel to Honolulu multiple times a year to visit our daughter who lives there full time, and over the years we've stayed at two different condos in Hilton Village as well as several standard Hilton rooms in Honolulu. This property was by far our favorite out of all of them. The location was perfect. You're right in the main strip of Waikiki, so getting in and out was easy, and we were close to everything. I've always felt like Hilton Village is a little farther from the main strip, so this location made a big difference for us. They were doing some construction during our stay, but it really wasn't an issue since we were mostly in and out of the hotel enjoying the island. Also room service was outstanding! Food always arrived quick and hot. We all loved the food. We will definitely be coming back to stay here on our next visit. Pictures are from room 2315 (23rd floor)

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    Our family had a great stay here. Great accommodations and friendly staff. The hotel's location is convenient to everything Waikiki.

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    Ask the Community - Ka La'i Waikiki Beach, LXR Hotels & Resorts

    Review Highlights - Ka La'i Waikiki Beach, LXR Hotels & Resorts

    Our room had an amazing balcony, ocean view, full kitchen, luxurious bathrooms, great beds, linens, and towels.

    Mentioned in 7 reviews

    Read more highlights

    Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

    Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

    (1.4k reviews)

    $$$

    Waikiki

    The legendary beach front hotel in beautiful Waikiki celebrating its 125th anniversary in 2026. We…read morewere fortunate to celebrate USA 250 Independence Day here and it was AWESOME! The Banyan Wing is the original Victorian-era building which is listed on National Historic Registry and houses the main lobby and restaurant. The number of guests and visitor who circulate through this property daily is incredible. Including the Tower and Surfrider Wings, it has 791 rooms. Our Tower room had a great covered patio with incredible views of Waikiki and Diamond Head. We spent a lot of time on the patio watching the surfers, catamarans, and enjoying the island breeze. Our balcony was spectacular :o Our room was updated and very comfortable. I understand the owners completed a full renovation of all rooms in 2026. The beach bar is one of the best in the world. Cold cocktails, beer and wine. Good service. Great views! The drawbacks.... The pool is small and very crowded, especially for 791 rooms. With that said everyone in the pool was smiling and having fun. The beach is also pretty small for such a massive hotel. At high tide the hotel only has about 30 feet of beachfront and it is a public beach so it is crowded Rio style. For us this was not a drawback as we love Waikiki, the birthplace of Hawaiian surfing, and spend most of our time in the surf. Hawaii and Waikiki is one of the few places that completely lives us to the hype year after year and generation after generation. We can't wait to return. Aloha & Mahalo

    After visiting and eating at this resort in years past, we were excited about the opportunity to…read moreactually stay here. So much history as shown throughout the resort especially on the second floor, but also the open Victorian architecture which presents a relaxing atmosphere. Our friends thought we were "rich" for being able to stay here but I don't recall the prices being too different than other hotels in the area. We also got a great offering through the American Express card. We arrived on island early afternoon and attempted to stay up as late as possible. However, we were given a room on the second floor of the historic side of the hotel where they host events on the patio area outside our room. While we were trying to sleep at 8-9pm, a festive wedding was going on with their DJ blasting music, people dancing, yelling, the DJ trying to motivate the audience, etc. It was not a fun night as my wife complained to the hotel staff about the noise interfering with our ability to sleep. It's not the fact the wedding was occuring, but rather the fact the hotel staff didn't let us know they were putting us next to the hotel night club of sorts. Hawaii is typically laid back and quiet, which this was not. The hotel staff sympathisized and mentioned the wedding would be finished by 10pm which it was, and tried to make things better. On day 3 around 4am, the hotel fire alarm sounded and advised everyone to vacate the building. When we vacated, we learned it was a false alarm. This was our last day at the Moana Surfrider which we assumed was a sign the resort wasn't meant to be a relaxing experience for us. The hotel has activities associated with the resort fee such as yoga, that we registered for. It was my first time doing yoga despite mention by my wife over the years to do it. I figured it would be a pleasant surprise for her if I signed us up, and it was a great class out on the same patio area as the wedding. I won't say it was fun for me, but it was an experience that we both enjoyed. The room itself was small which I assume is because it was part of the historic side of the hotel. There wasn't a balcony which we've come to appreciate especially in Hawaii to be able to go outside, view the water, and smell the air. Instead there was a window which we tried to orient ourselves in to get a picture of us with our welcome leis and Waikiki Beach in the background. Very challenging to appreciate a window as well as find space in the room to lay out two large suitcases without having to relocate furniture. The shower leaked water onto the bathroom floor as the cracks in the glass were not sealed so there was a constant wet towel on the floor. The bathroom in general didn't seem very modern considering the hotel had recently undergone years of modernization. Housekeeping was good and treated us well with towels and drinking water. I believe the Tower rooms of the hotel might be more modern and larger, as well as away from the event area of the hotel. I think we would look at other options in the future as we also spent a few days each during this trip at the Sheraton and The Royal Hawaiian which provided a much different experience in comparison.

    Halepuna Waikiki by Halekulani - My room

    Halepuna Waikiki by Halekulani

    (107 reviews)

    $$$

    Waikiki

    Back again. We stay here each summer and absolutely love it! The Mountain View rooms are our…read morefavorite- even over the ocean rooms. The ocean rooms have the actual, proper lanais, but we really love the view of the hills and skyline! Staff is always amazing- front desk, bell hops and pool attendants are always so professional, courteous and friendly! Housekeeping is also so polite and helpful. Hotel is so clean and can't beat the li stop or infinity pool.

    Halepuna Hotel This…read moreis a review of my experience staying at the Halepuna Hotel, located in Waikiki. I booked my stay via Costco Travel recommendations. WORDS TO DESCRIBE Halepuna Hotel: Modern, clean, safe, economically and environmentally friendly (bamboo room cards, water dispensers for your reusable water bottles), bright, airy, quality service in hospitality and room service LOCATION I loved staying at the Halepuna Hotel. It was centrally located at the beach walk, so ABC Store, shops, restaurants, and the beach were all within walking distance. *It was difficult finding the location of the hotel, when we first arrived. There was no big sign that you can spot, while you're driving, so my landmarks I always looked for were the ABC Store and Denny's. STAFF/SERVICE: Everyone that we came across during our stay was very friendly, generous, kind, and attentive. A shoutout to the Valet Service crew, especially RJ. He gave us recommendations for where to go. He always made us smile and laugh with his jokes. Thank you Uncle! AMENITIES: ROOMS Our room was equipped with charge stations-usb and usb c compatible plugs, ironing board/iron, mini fridge, ice bucket, tea kettle, and coffee maker. BATHROOM Well stocked with towels, a drying cord, blow dryer, shampoo, conditioner, and body wash. I appreciated that instead of your standard toilet, the hotel had bidets! *Great water pressure for showering. The tub was also spacious, if you wanted to take a bubble bath. 8TH FLOOR GYM-Equipped with a lot of machines Water dispenser Additional restrooms/shower room LAUNDRY ROOM is open 24/7 There are 3 washers and 4 dryers You can pay using your credit card or download the WASH CONNECT app *Friendly suggestions: -As a guest, bring your own laundry soap/dryer sheets--or go to the ABC Store if you forget your laundry supplies -Make sure to clean the lint trap before you put your clothes in -Put a timer on your phone to check on your clothes GARDEN -Serene, tranquil, peaceful, spacious -------- Friendly Suggestions for Halepuna Hotel -Have a big sign stationed outside the hotel, perhaps elevate the height of the sign and add lights to it, so it's easy to spot for first time visitors ------- All in all I enjoyed staying at the Halepuna Hotel. The services and amenities provided were excellent. I can't wait to visit again soon! Mahalo Halepuna Hotel!

    Hilton Hawaiian Village Waikiki Beach Resort - Hilton Hawaiian Village

    Hilton Hawaiian Village Waikiki Beach Resort

    (3.2k reviews)

    $$$

    Waikiki

    The last time we stayed here, we were in the Rainbow Tower. This time, we stayed in the Tapa Tower…read more As always, the staff was friendly, helpful, and provided excellent service. My biggest issue with the hotel is that it's showing its age. The rooms and facilities feel outdated, and I don't think the current room rates reflect the condition of the property. Also, if you're looking to save on parking, park by the pier instead. It's much more affordable than paying the hotel's $65 per day parking fee.

    All I have to say is be VERY careful what room you think you're booking here as the pictures they…read moreadvertise are not the rooms with the views you end up getting. You can tell by the manager's responses to all of the negative reviews here that there is no desire to make any negative experiences right for the customer. There is an apology that it didn't live up to standard and an "I hope you give us a try next time". Let that be the baseline for the customer service you'll receive if you choose to stay at this hotel. We arrived in late July with our friend and two young kids. We get to our "ocean view" at the Rainbow Tower which we paid extra for only to find a gigantic tree blocking the view we believed we paid for. We called to the front desk and Annie very rudely dismissed us before telling us to come downstairs to prove that our view wasn't as the pictures showed when we booked it. She told us to head down to the Mail Drop line and when we got there we're told we were at the wrong place. We then argued with a manager (can't remember her name anymore) for I'd say a good hour. First, we were actually told the manager bounces between towers and wasn't at the Rainbow Tower which ended up being untrue as we saw her in the back when we came down and she ended up being the one to talk to us. We asked to be moved to a different room and we were told this very partial ocean view we got with the room we paid for titled "ocean view" was exactly what we paid for because if we wanted an ocean view we had to book "ocean front". Yet, if you book an ocean view room on their website or through Expedia, the view they advertise is a full ocean view. We definitely felt gaslit and like we were crazy for asking to be moved to a room we paid for. They finally agreed to move us to a "lagoon view" saying they didn't have any ocean front rooms because they're so busy that they're full 365 days of the year. (Meaning they don't really need our business, I'm guessing.) We were not happy with the lagoon view because we paid for an ocean view, but we ultimately had no choice but to concede and they said they would reimburse our resort fees. What's sad is that the employee knew how to work the system more than the manager. Also, another man came down with the same complaints as us, but no employees acknowledged him so he waved his hand, and stormed off. It's been over a month since this happened, and my friend who booked separately from us (who had the same issue) has yet to receive her reimbursement. They said they mailed the check and she never received it. She's been calling them and has received no reply. The elevator situation at the Rainbow Tower is also horrible. Supposedly, they're working out the kinks, but be prepared for long waits and very crowded elevators when you want to go anywhere. Another tip if you choose to stay here. Do NOT bother paying for the cabana at the Tapa pool. We did and no one walks you to the cabana. They tell you to open it up and set it up yourself after they hand you a few waters at the towel stand. There's no food or drink service, and you have to go to the bar next to it to get your food or drinks. It's also very isolated from anything fun. We booked 2 Casabellas at the Super Pool the next day. They were cheaper and MUCH better. They had food and drink service and the server was awesome and the towel desk takes you to them and opens them up for you. Cabanas are a bust and a total waste of money. Overall, the customer service at this hotel is awful and I can only assume it's because they don't need our business since they're full 365 days a year... as they informed us. The nice thing about the hotel is that it has shops and restaurants attached, but it's extremely crowded. Do yourself a favor and book elsewhere.

    Prince Waikiki - Piña colada

    Prince Waikiki

    (470 reviews)

    $$$

    Waikiki

    Five stars across the board. Every employee and service we received at this hotel was superb- from…read morethe valet to the front desk & concierge, the restaurant employees, the pool bar employees and the housekeepers. Best service. We booked a stay last minute because of a power outage and then had to book subsequent nights which made explaining and moving rooms a bit messy but front desk was on top of it every single time. Even if I had spoken with a different person, they kept impeccable notes and went above and beyond to help us. I am beyond grateful that even though we had to deal with craziness of the hurricane, this hotel was the bright spot in our day. Cleanliness was also good. Out of the 3 rooms we had, I only called housekeeping once for a minor pillowcase and sheet change which they did immediately and apologized for. I recommend this hotel to all and look forward to staying here for pleasure in the future too.

    Formal Guest Complaint - Billing Error, Poor Communication and Service Issues…read more Dear Prince Waikiki General Manager, I am writing to formally complain about the customer service and communication problems my family experienced during our stay at Prince Waikiki from August 25 through August 30, 2026. We booked a One-Bedroom Suite through Armed Forces Travel, using the military travel network, and prepaid approximately $3,700 for our accommodations, including a breakfast package through our departure date. At check-in, we were informed of additional hotel charges and provided our Wells Fargo Visa debit card. We paid approximately $518 at that time, which included applicable resort-related charges and the security deposit. We were also informed that valet parking would be settled at checkout. We understood that valet parking was $55 per night and that gratuity was not included, so we also tipped the valet staff separately whenever we retrieved our vehicle. Unfortunately, several service problems occurred during our stay. First, our One-Bedroom Suite had two televisions, and neither television worked properly because of issues with the cable boxes/connections. We contacted the hotel multiple times. It took approximately four calls before we were told that a maintenance work order would be submitted. Our family went almost three days without functioning television service in a suite for which we had paid approximately $3,700. What was especially disappointing was the lack of communication or apology regarding the inconvenience. The second issue occurred on the morning of our departure, Sunday, August 30. Our reservation included breakfast through our departure date. At check-in, we had been told that the breakfast buffet was available until approximately 9:30 a.m., with Sunday brunch beginning afterward. We arrived at approximately 9:08 a.m. and were informed that breakfast seating had already ended at 9:00 a.m. because the restaurant was preparing for brunch. We were told that if our family wanted the brunch buffet, it would cost approximately $98 per person. For a family of four, that would have meant spending approximately $400 more for breakfast/brunch even though breakfast was already included in our prepaid package. Rather than pay hundreds of dollars for another meal, we gave up our included breakfast and purchased coffee and donuts from the hotel lounge before checking out. However, the most troubling experience occurred at checkout. When I asked for our final balance, the manager on duty initially told me that approximately $538 would be charged to our bank account. I explained that approximately $518 had already been charged to our Wells Fargo Visa debit account during check-in and asked why we would be charged another $538. This was particularly concerning because it appeared that we could potentially have more than $1,000 charged in addition to the approximately $3,700 already prepaid for our reservation. She repeatedly told me, in substance, that this was our charge and that we had to pay it. I tried several times to explain that the $518 transaction was not simply showing as a pending authorization on our account. Our Wells Fargo account showed that the amount had already been charged. Because we could not resolve the issue, we contacted Wells Fargo while standing at the front desk. A Wells Fargo representative spoke on speakerphone and explained the transaction status. Instead of carefully reviewing the reservation and the notes from check-in at the beginning of this conversation, we spent approximately 40-45 minutes trying to determine why we were apparently being asked to pay twice. During this interaction, I felt that the manager on duty became increasingly dismissive, raised her voice, and repeatedly told me that the charges were our responsibility rather than calmly investigating my concern. At one point, while the issue was still unresolved, she moved to another counter to assist another guest. We then waited approximately another 20 minutes. There was very little communication explaining what was happening or acknowledging how long we had already been waiting. Eventually, after reviewing the account, we were informed that our actual remaining hotel balance was only approximately $13. This was extremely frustrating. A situation that initially sounded as though we owed another $538 ultimately resulted in an approximately $13 balance. Had the reservation notes and payment history been carefully reviewed at the beginning, much of the confusion, stress, telephone calls to our bank, and extended checkout delay could likely have been avoided. Even after the mistake and misunderstanding were finally resolved, we did not receive a meaningful apology for the incorrect information, the lengthy delay, or the manner in which the situation was handled. I was also particularly disappointed by comments indicating that because we booked through Armed Forces Travel, we were considered

    OUTRIGGER Waikiki Beachcomber Hotel - nice updated room.

    OUTRIGGER Waikiki Beachcomber Hotel

    (264 reviews)

    $$

    Waikiki

    I had such an amazing experience with Caren at the front desk! I'm staying at the Outrigger…read moreBeachcomber to celebrate my 30th birthday, and when I first arrived, I wasn't completely happy with the view from my original room. I mentioned to Caren that this was a special birthday trip for me, and she truly went above and beyond to make sure my stay felt special. Caren took the time to look into different options and was able to find me an upgrade at a very reasonable price with a MUCH better view -- and I am absolutely blown away! The view is breathtaking, and I genuinely cannot stop looking at it. It completely changed the experience for me and made my birthday stay feel that much more special. On top of that, Caren even gave me a sweet birthday welcome gift since they were out of the chocolates they normally provide. It was such a thoughtful gesture and really showed how much she cared about making sure I felt welcomed and celebrated. I truly appreciate all of the time, effort, and kindness Caren showed me. She turned what could have been a small disappointment into such a positive experience and made sure my stay started off as a 10/10. Customer service like this makes such a difference, especially when you're celebrating a milestone birthday away from home. Thank you so much, Caren, for helping make my 30th birthday in Hawaii even more memorable!

    I stayed at this outrigger property 2 nights from March 6, 2026-March 8, 2026…read more When I checked in I was informed since my stay was for 2 nights if I needed to have my room cleaned to let housekeeping know. Once my room became available I dropped off my luggage and then went directly to the beach. When I returned I did notice some areas of concern where the room was not very well cleaned. Instead of calling housekeeping I went directly downstairs to the front desk. Front desk personnel were busy as there were only 2 people assisting the long line of quests. I decided I'll just deal with the room uncleanliness later. Please be advised that I did take pictures. Once I checked out on Sunday, March 8th, I advised the front desk personnel my concerns. The manager Ira listened to my concerns as I showed her my pictures. She immediately apologized and ask that I email the pictures to their corporate office. Which I did once I arrived back to the mainland. In the room there's a finger or toenail clipping on the carpet between the console and couch. Also you can also see that portion of the carpet has not been vacuumed. The clothed bench in front of bed was extremely stained and filthy. So filthy that I covered the bench with a bath towel if I needed to sit down. Also the refrigerator was very dirty. I chose not to put any food items in the fridge because of this. Also the bottom of the toilet is stained with either fecal matter, urine or maybe it's rust. If so, clean it then use caulking. These are the concerns I have with room 403. Hopefully I'll be hearing from upper management in regards to my unpleasant stay in room 403. The best part of staying at this hotel was the show Auana which is located at this hotel. Needless to say I will not stay at this hotel again.

    Halekulani Hotel - Halekulani Gatehouse.

    Halekulani Hotel

    (508 reviews)

    $$$

    Waikiki

    I will never forget the way the Hawaiian breezes felt in my hair. And I will also never forget the…read moreoutstanding hospitality, accommodations and luxury of this gorgeous hotel. I love that it is in the heart of Waikiki, very walkable to shopping and nightlife should you want to leave the grounds of the resort. The nightly local music with hula under the sky is magical. Reservations for dinner, or grab a first come first serve cocktail table at 5 to watch the sunset! There is also nightly jazz in the bar. La Mer is a one of a kind French experience and Orchids is fantastic for any meal of the day. Just outside the hotel is a delightful oceanfront park where the hotel hosted yoga each day. A highlight for me. Great poolside service. The beach is small, so if you are looking to lounge on the beach, that's not really much of an option. This hotel is a member of the Leading Hotels of the World. So you know it has the highest standards. That brand has never steered me wrong. And the fact that it is not under a massive hotel chain umbrella means it can maintain its authentic individuality. Pro tip: if you have a late flight, there is a lounge where you can relax and prepare for your departure, as check out is 11am.

    The gentleman who checked us in was very helpful and informative, even walked us directly to the…read moreroom. Justin was amazing and deserves recognition. Same with the guys working at the pool. The room is nice but outdated for a 5 star hotel. Seems like a 3 star hotel at best. Somewhat trapped in the 90s. The shower burned me twice due to the fluctuating water temperatures... this isn't fun in your private parts. It also happened to my partner as well. You can hear the neighbors above you easily. The shutters aren't a complete blackout so be sure to bring your sleep mask. The beds are really hard. I'm coming back from an injury so this wasn't pleasant for my back at all. Normally you plop on your bed at your hotel and go "ahhhh", not happening here on this brick. I just spent $500 at their dining establishment, and while wearing almost the exact same attire, I was denied service at their bar next door due to my hat. Unbelievable. Handled very poorly and ruined the end of my anniversary celebration. Beautiful location but frankly it seems like the hotel takes advantage of their geographic area while letting other things slide.

    Sheraton Waikiki Beach Resort

    Sheraton Waikiki Beach Resort

    (1.2k reviews)

    $$$

    Waikiki

    Joey was the best housekeeper ever. He truly deserves a raise and promotion as well. He always kept…read moreus stocked up and very clean in our room. Thank you so much Joey 10 out of 10 stars you really made my trip so great. Charleston also went above and beyond as well. He really made the finale of my stay so amazing. He really should be director or manager by now. I've never had such hospitality in my whole life 10 out of 10 stars. Thank you so much Charleston you really went above and beyond for me and my girlfriend's first day I will continue to come to shirts in Waikiki because of you.

    Location: beach access to waikiki. Across from royal Hawaii center…read more Pool: 3 types of pool, 2 family and kids, 1 adult Infiniti pool. Check in: 2 lines, and for regular and the other one is for Marriott Bonvoy gold and above status reward. Since we reserved via Amex platform, as always, we received receive complimentary of room upgrade, $300 resort credit $100 from Amex, $200 from Sheraton hotel when reserved 3 nights and more. We only received a gift of choices snacks anything we can fit into a small paper bag. Other complimentary: Early check in Late check out Complimentary breakfast for 2 daily Our room is pretty nice and spacious. Ocean view, 2 bedroom of a queen and king bedroom. They also give you refillable bottle water like path water brand. You can refill cold water in every floor and also at lobby by check in area. There's also microwave, 18th floor Sadly, they are not longer give lei and the bead necklace as welcoming gift anymore, due to budgeting

    OUTRIGGER Reef Waikiki Beach Resort - Sunrise and diamond head

    OUTRIGGER Reef Waikiki Beach Resort

    (717 reviews)

    $$

    Waikiki

    It's a nice hotel! Automatic 5 stars because Duke's and Blue Note give amazing service. They are…read moreboth found inside this hotel, respectively. With Blue Note being on the first level and Duke's on the second. Blue Note has a great jazz club, chill, intimate vibe that is great for a night out if you have a favorite artist you want to see perform. Duke's has a great view of the ocean and it's always packed yet the service stays consistent and attentive. Overall a great place to stay, but just as great of a place to visit as well!

    This is my 2nd time staying in Waikiki. We wanted a beach front hotel so we decided on Outrigger…read moreReef for a full week. To start off, I'd give the resort a solid 4/5, no more, no less. The location? It's great because it is literally beach front; however, it is on the southern most edge part of that beach area. This means that the beach right outside is jam packed with tourists coming and going and you would have to walk a decent ways up the beach to find a spot. Regardless, a beach front is a beach front so it's nice to get down there quick and enjoy the beach. The hotel is in a great spot in Waikiki because there are tons and tons of shopping stores and food areas within a 15 minute walk so you never really have to drive out. Monkey Pod restaurant down below has great reviews and is delicious, but I personally think their menu is quite small. They also have a pool side bar/cafe that serves drinks, snacks, and meals and is a secondary pool-side restaurant. They play music down there every night. It's very calm, quaint, and peaceful to enjoy a night in the hotel. Unfortunately, the prices of their drinks are ridiculously overpriced. $17 for a Mai Thai not including tip. Insane. The room? I would say pretty average for any decent hotel. It was clean, the bed was good, the pillows were nice and big. The balcony is small, but can sit two people to enjoy the outside. The down side is the rooms of the two towers of the hotel face each other. So you don't get a beach front view unless you pay the big extra for those rooms. My biggest gripe about the room was the shower. The whole 7 days the water would change from warm, hot, very hot, rinse and repeat every few seconds. The price? Very expensive, but that's the price you pay for a beach front hotel PLUS it being on Waikiki beach. There's probably not big deals/sales unless you buy it through Costco Travel which is what I did which saves you probably a couple hundred at the very least. Valet is automatically included which is another 60 per night (not including whatever few bucks you tip them whenever you go out) so this would easily rack up your bill. I'd say the closest free parking is at least a 20 minute walk one way. Despite my rating the hotel a 4/5, would I recommend this spot? It depends. If you are a newcomer to Oahu and want to experience the casual, tourist experience of Oahu, want that beach front hotel, and have the cash, I would recommend this. If you are not a newcomer, there are many other hotels that will suit many other tastes. And honestly, staying at any other hotel outside of Waikiki is probably best if you want to really save on money and see better beaches.

    Ka La'i Waikiki Beach, LXR Hotels & Resorts - hotels - Updated September 2026

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