Got my Mother to her appointment early. Lots of people out on this beautiful warm day…read more Asking me is that a walnut tree? I'm not sure. You have a lighter? No sorry. A lot f traffic. But everyone was nice. I don't know if I smoked I would have a lighter. Moms went into her appointment. It's at 11;40am May 20,2026 Wed. It last five mins lol. She seemed to be in great spirits.

Well I'm alive. I came in for a seizure unconscious after living 15 years in San Leandro and had no…read moreidea this place existed. When I came to they essentially sent me home with my family. I've never been able to leave hospital that fast after a seizure. I posted on next door about this place and a gal who lived 55 years in the manor didn't know this existed either. Funny enough I'm a regular at Harry's so I was shocked I never noticed this place. They aren't really close but aren't far either. My family said there was a dude on a refrigerator mover with cops covering him and a spit mask on his face. lol.

i've always had kaiser but switched to anthem and this was my first time at a non-kaiser hospital…read morein the bay. iwas seen today by the ER for anaphylaxis. they saw me, admitted me, and treated me SO QUICKLY. i was checked in on multiple times by doctors and nurses and everyone was kind, knowledgeable, and attentive. they provided thorough explanations and set clear expectations. being in the ER is never a great time but experience was a pleasant surprise.

How this place got so many low ratings? I've never been out to this facility, but i was pleasantly…read moresurprised at how gorgeous this facility was. The security guard greeted me with such friendly energy. The person who checked me in was also just beyond bubbly. I couldn't have been more pleased with how clean this hospital was. It was a lovely place to meet my newest great niece. And the staff in the Birth Center were amazing. They were responsive, informative, and you could tell they genuinely loved their job. This is the energy new moms (and dads) need when baby arrives. What a lovely experience overall!

If you're reading this to consider Kindred San Leandro as a long term hospital for you or your…read moreloved one, RUN. Run far far away. If zero stars was an option, I would choose that. In 2025 my mother had a brain injury and had to transfer from Stanford to an LTAC, so we decided to go with Kindred instead of another LTAC in SF, in part because accessibility and parking at Kindred seemed better to visit. This was a huge mistake. We spent the next months dealing with dangerously short staffing, and keeping a family member at my mother's bedside for all visiting hours. Nurse response times would EXCEED AN HOUR, and left my mother with anxiety that she still struggles with. Even respiratory therapists were hard to come by because they had too many patients to treat and clear my mother's trach within the frequencies she was prescribed. I took photos of the staffing whiteboards showing nurses with up to 8 patients, when they should have had no more than 4. Weekends were worse and holidays were skeleton crew. My mother acquired various infections at this facility, and nursing sanitization quality control was inconsistent. Respiratory therapists would re-use her inner cannula, rather than routinely replace, because the hospital did not have enough supplies in stock. As soon as Medicare insurance switched from per-diem to lump sum (weeks into our stay), Kindred staffing was VERY quick to urge a transfer to lower level skilled nursing, even though my mother still had a trach, zero mobility and fighting off infections. OT and PT was hard to come by, again because of staffing shortages, which only degraded my mother's bed-ridden state. (She did eventually transfer and gain the ability to walk again after finding better care) Dr. Nakagawa was one of the only saving graces here, as she truly tried to advocate for better care of my mother while the facility reps showed us minimal patient care and a lack of follow up when we complained about the sub-par treatment my mother was getting. Interesting article proving my point about the dangerous staffing nightmare we experienced : https://home.nuhw.org/2025/09/23/nuhw-members-whistleblower-work-prompts-state-investigation-into-kindred-bay-area-hospital/

Even one star is too much My mother has been at Kindred for over 2 months, and as her Power of…read moreAttorney, I have yet to speak with or even see a doctor regarding her care. That alone should tell you everything about how this facility operates. During her stay, my mother developed bed sores under their care--which is already unacceptable--but what makes it worse is that she now has a HUGE open wound on her back, clearly from not being properly rotated and cared for. Instead of taking accountability, staff have told me that I cannot move her because of the bed ulcers that were CREATED at their facility. So now she is stuck in a condition that they caused, while they continue to restrict basic interaction and movement. On top of that, she is frequently left unclean and smelling, which is beyond heartbreaking and completely unacceptable. No patient deserves to be left in that condition--especially someone who is fully dependent on staff for care. Communication is terrible. Follow-through is nonexistent. And the lack of compassion is shocking. As a family member and decision-maker, I have had to fight for basic information, basic care, and basic dignity for my mother. No one should have to go through this. This is not just poor service--this feels like neglect. I would never recommend this facility to anyone. If you love your family member, do not bring them here.

Look. My healthcare isn't the best. But they handle it. It can be time consuming to see the right…read moreperson. It has to be booked far ahead of time. But look. I'm happy to have myself be taken care of for the things I need. Did it take literally months to have my dental work taken care of? Yes. But it was eventually taken care of and my life has been much better since then. Did it take hours of being in line on the phone, transferred, told I was talking to the wrong person. Called my health insurance and they couldn't figure it out... but eventually, after pouring enough time into it I was able to get the surgery I needed... and it all worked out. It's not the hospital I want but it's the hospital I need.

I give Dr. Lee five stars in the dental clinic as well as her assistant Anyen…read more It is very difficult for me to go to the dentist so they are having distraction for the first time of my life. I was woke. The only thing I felt honestly was the pressure just so she explained she was very thorough about keeping me updated step-by-step, and completed the process With almost no pain. I cannot believe it. I'm so happy to say I've done it but only with Dr. Lee at Highland Hospital she was the best I've ever seen in my 50+ years of life. With a little laughing, gas and lidocaine.

My Kaiser doctor wanted me to come in for a retina scan and a BP check. I had my choice of any…read moreKaiser Medical Center, so I picked Kaiser @ San Leandro. I reported to the 3rd floor Adult Medicine, and they had me wait. When they wanted to speak to me, they came out and spoke to me directly. My retina scan was non-invasive. It took about 20-30 secs per eye. Absolutely amazing! No more dilation drops, and wearing crazy sunglasses. The blood pressure check was easy. You get three attempts to pass. Tip: Don't look at the meter screen. Kaiser@ San Leandro has free parking. It's located at 2500 Merced. Near I-880 x Marina Blvd.

Today she has been a good day. She's feeling so much better. She's ready to leave and prepare for…read moreher new job. It's gonna be a fantastic day!

The staff were very friendly. The office was quite nice for…read morea clinic and though I was a walk in patient I only had to wait a half hour. The nursing staff were pretty thorough and the nurse practitioner I had was extremely friendly, asking questions and seemed to take her time listening to me more than my own doctor. May come back in other non emergency situations if my doctor is not available

I waited over 2 hours to see a doctor here for a basic issue. I had an appointment. Every time I…read morecome here, they take forever and struggle with basic stuff around insurance. Honestly seems like investors decided to staff this place at bare-minimum levels. Not the fault of the staff. But either way I'd avoid them. They're here to take your money, not provide care. The owners care about making a profit, not the experience of their customers

Very non-professiolal in many aspects of patient care…read more Administrative guidance greatly lacking. Patients go uniformed on critical issues when making a personal inquiry about their health. Doctors and so-called specialists are not consistent with follow-ups. Communication with charge nursing staff is hit an miss. Appointment are and transportation is botched. Paperwork is lost or NOT scanned into record. State ADA Compliance is in serious violation causing injuries due to slip and falls causing broken bones and abrasions to Patients. Administration is slow to respond if at all to patiens request for ADA equipment and or assistant. Server sanitary, wheelchair and lack of grab bar issues go un-adressed. California States Attorney General Rob Bonta needs to open an immediate investigation in to Fairmont Hospital Operations, Practices, ADA Violations and Administrative Incompetencey. Forced Discharge without proper care is common. Little to NO follow-ups on disposition!

I am currently a patient getting through an auto immune disease that sapped my muscles and control…read more Hopefully I will be discharged from home soon. I spent a month in another hospital first. I heard bad stories of Fairmont. They are not true. It's an old facility, the patients are very poor desperate people. That being said the nursing staff is attentive, caring and there is good coverage. The doctors, especially Dr. Washington are knowledgeable and caring. Best of all are the PT and OT teams! They work so hard to get you better. Truly first class. The food is actually decent . They take your orders a day in advance. I wish there was a little more privacy as it's 3-4 to a large room . But I give them five stars for care.

Endured two non-life-threatening episodes here with a smooth check-in, assuring pre-op, and a…read moresuccessful procedure. The staff was positive and upbeat with me, which I am so grateful for!

My family member had another procedure which necessitated me picking him up. For the second time he…read morewas there on time and for whatever reason the procedure was delayed within an hour of the appointment. Luckily I could be flexible but for many senior citizens needing help your pick up ppl aren't that flexible Staff very kind

As I wind down my chemotherapy, the comprehensive cancer center staff and clinicians have been…read morethoughtful and kind. Us patients really don't want to be here, but the difficult procedures and pathways are delivered with the utmost care. Thanks to Shenelle, Stephanie, and the oncology staff for making a difficult time better and hopeful.

Great hospital good staff kind energy good people very nice television enlightened peopleread more

The Berkeley Free Clinic is an American treasure. I have been going to dentist there for a long…read moretime. The room is clean, the staff is friendly, and the service is professional. I am truly grateful that BFC has stayed open all these many years to serve low income people in need. And it really is free, but I always make a donation to help keep them afloat!

They were really nice and helpful to my daughter. There is no parking, come prepared to pay or walk.read more