Cancel

    Open app

    Search

    Kaiser Permanente - Main Pharmacy

    3.0 (20 reviews)
    Closed 8:00 am - 8:00 pm

    Kaiser Permanente - Main Pharmacy Photos

    You might also consider

    More like Kaiser Permanente - Main Pharmacy

    Recommended Reviews - Kaiser Permanente - Main Pharmacy

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Mo A.

    As someone coming from Logistics, I completely appreciate the cohesiveness and efficiency that this Pharmacy seems to operate under while maintaining a postive patient experience. The staff at the counter are exceptional and seem to genuinely enjoy working there! Ryan Hyams is the manager who I've always seen supporting the staff on a regular basis. Bravo, other departments in Kaiser desperately need to follow whatever it is they are doing there. Its working.

    Steve D.

    Prepare to stand in line and wait! This is the ground floor Main Pharmacy (Rx) at Kaiser Oakland. It's NOT a 24-hour Rx. It's located right next to the security desk of the hospital entrance nearest the parking complex (on Broadway). The Discharge Rx is next to it. I usually use the Mail Order Rx to get my meds. But one time, they refused to fill my order because it was "TOO SOON!" I was down to a week's worth and had no choice but go to this main Rx and plea my case. The clerk took my problem to a Pharmacist, and they looked at my ordering history. The Pharmacist gave me 2 week's worth of pills, and sent an email to my Doctor. The next day everything was cleared up. But in general, with Covid limitations, you have to wait in line. Sometimes the line goes out the door and down the hallway. They have lots of windows, but the process can be slow. My advice.....mail order Pharmacy or pay for delivery. Or just figure out when it's slow. There's another Rx at 3701 Broadway, ask for hours.

    See all

    7 months ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 3
    Thanks 1
    Love this 2
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rob A.
    53
    48
    1

    1 year ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Kate M.
    91
    11
    5

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mo A.
    134
    80
    3

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 15
    Thanks 0
    Love this 10
    Oh no 0
    Photo of Carol C.
    323
    1364
    9669

    4 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Heather M.
    121
    204
    58

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John C.
    3
    259
    42

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rob M.
    1
    23
    0

    4 years ago

    Wait is too long. No seating. My back and knees hurt from the line. Two plus hours last time. Three hours before.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Elle D.
    0
    82
    45

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    The MOST USELESS Kaiser pharmacy ever! Waited for more than an hour for meds that cannot be prepared! Do not ever go here!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jenny T.
    158
    155
    333

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Paul K.
    15
    193
    83

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Kaiser Permanente - Main Pharmacy

    Review Highlights - Kaiser Permanente - Main Pharmacy

    When there was a delay with one of my prescriptions this week, they actually called to update me.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Pharmacy 1,646 times last month within 15 miles of this business.

    Verify this business

    Safeway Pharmacy

    Safeway Pharmacy

    3.0(13 reviews)
    1.9 miRockridge, North Oakland

    Usually I am pleased with the service at this pharmacy. However, yesterday I had an odd and…read moreannoying interaction. I went to get a Covid 19 vaccine. I was a bit early because I will be going out of the country and will not be able, therefore, to obtain the vaccine when it is due. My physician told me to get it early. This was explained to the pharmacist, who said she would NOT give it to me because, "You have already had three boosters". The number of boosters one has had is irrelevant; it is the interval between vaccines that is relevant. When I told her that, she stated she must follow CDC guidelines. I brought those up on my phone and showed her. She disappeared and brought back a hand written 'statement' from the CDC backing up what she said. At this point I realized that reason would not prevail and went to Walgreens on Lakeshore Ave. in Oakland, where the people were pleasant and I got the vaccine with absolutely no hassle.

    I offered to show a picture of my ID and before I could finish and offer to go grab my…read moreidentification for my age, Nessa, the check out woman cut me off and took the item from my checkout and said "I will not be selling to you". This has happened many times where their employees are just straight up rude, no patience, very demanding, and need to learn how to be customer service representatives. Would never recommend this Safeway to anyone, and I love Safeway.....

    Photos
    Safeway Pharmacy
    Safeway Pharmacy
    Safeway Pharmacy

    See all

    CVS Pharmacy

    CVS Pharmacy

    2.3(109 reviews)
    0.4 miNorth Oakland
    $

    Permit was friendly and helpful. This is the only CVS to actually pickup and answer phone vs all…read moreother locations forcing you ti leave voicemail and then call back later. Rx was able to fill medication have ready right away. They were kind asking questions to ensure I was aware insurance did not cover snd provided price. Highly recommend this location. Pickup was simple and fast service.

    I will not return to this CVS location…read more What happened during my visit was unacceptable, and I have now formally reported the incident to CVS corporate. Earlier this summer, CVS placed approximately $20 from a return onto a CVS gift card because the money could not be returned to my original Apple Pay/Cash App payment method. During my recent visit, I knew I still had a few dollars remaining on that card. At the register, the cashier immediately told me the card had a zero balance. After I searched through my wallet and found the physical gift card, a supervisor came over and confirmed that I was correct -- there was still money on it. Then the situation became worse. The supervisor specifically asked me to hand him the gift card. I handed it directly to him. The transaction later had to be restarted, and when they needed the card again, I explained that the supervisor had taken it and never returned it. Instead of immediately checking what happened, I was treated as though I had misplaced it myself. I searched my pockets, wallet, the counter, floor, and around the register while my personal cards and identification were spread across the counter. Eventually I told the supervisor, "Please roll the camera footage back. I handed you that card." That is now part of my formal complaint to CVS corporate. I also reported that this was not my first uncomfortable experience with these employees. Since approximately June, I have experienced what I perceive as repeated dismissive, condescending, and unnecessarily combative treatment at this location. I have also had concerns about how other Black customers from my recovery community have been treated. I am not asking anyone to simply accept my interpretation. I have asked CVS to review the surveillance footage and investigate for themselves. I also take responsibility for the fact that I eventually became angry and used profanity. I did. But that happened after repeatedly asking for assistance, searching for a card I knew I had handed directly to the supervisor, and receiving very little urgency or meaningful help. I did not threaten anyone or use racial slurs. I have now asked CVS corporate to preserve and review the surveillance footage, determine what happened to the gift card, restore the remaining balance, escalate the matter to district or regional management, and provide a meaningful resolution. The most disturbing part was not the few dollars on the card. It was being made to question myself when I knew exactly what happened, while management showed little urgency to simply verify the facts. This location is convenient for me, but after this incident and the repeated treatment I have experienced, I will not be returning.

    Photos
    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

    See all

    Kaiser Permanente - Main Pharmacy - pharmacy - Updated September 2026

    Loading...
    Loading...
    Loading...