This review is directed towards the pharmacy department. I requested my medication with the 90…read moreminute fulfillment, I was filled 240 min. Went back to work. Got text to pickup by 5/18/2026. Came in 5/18 at 1pm and was told my medication was put back. Showed the text notification to the pharmacy tech and she just said it was put back and would be ready later. Why send text notification for pick up and have 90 minute fulfillment request and NOT fulfill them. Don't use Kaiser pharmacy, just out source. Haven't had an issue with any other departments at Kaiser.

I had an OB appointment scheduled for 4:45pm today, upon arrival I was told that the appointment…read morewas canceled this morning at 5am, which I was not called or informed of in any way. The office told me that they do not know of the person who canceled it, that she "doesn't work in this office." Next I call member services, they tell me that on their end it says that the OB office itself canceled my appointment. I really don't like leaving reviews because I understand that mistakes happen, the lack of communication and accountability is where I have an issue. I already went to the ER to try to figure out what is going on with me, and made this appointment for further care because it was OB related. The gal in the office was helpful, it was just disappointing that no one seemed to have any answers, and as a result I still don't have answers as to why I am feeling so sick.

I would like to express my heartfelt gratitude to the amazing nurses and staff at Sutter Hospital…read more My mom Akhamma Prasad was admitted through the ER and later cared for in the ICU this past weekend, and the sincere care and compassion she received were simply remarkable. During such a stressful and emotional time for our family, the nurses showed incredible kindness, patience, professionalism, and genuine concern for my mom's well-being. They didn't just provide medical care they treated her with dignity and made our family feel supported and reassured every step of the way. It takes a very special person to care for others during their most vulnerable moments, and we truly felt that dedication from the nurses who cared for my mom. From the bottom of our hearts, thank you to the ER Doctors Nurses and ICU nurses and staff at Sutter Hospital. Your compassion and commitment will never be forgotten. We are deeply grateful for everything you did for my mom and our family.

I never have any issues at this hospital. It was the hospital that saved me and diagnosed my…read moresickness. All the doctors and staff I've encountered here have all been so nice and welcoming to me whenever I've had a stay in the ER/Hospital. I had a procedure a few months ago, to figure a couple symptoms I had been having to clear up any assumptions. Amy did insurances. Alison did all my pre procedure work up. John was my post procedure nurse. A few others helped me, and I won't disclose the Doctor that did the surgery, because I don't want all my business out there. But I'm thankful for everyone and how comfortable they made me and how well put together all the staff is. Always recommend Tracy Sutter to anyone looking for top care for health services.

This review is mainly for the pharmacist that works at St. Joseph's. We called from our pharmacy…read morerequesting a controlled narcotic prescription be sent to us electronically since it was sent to a different pharmacy by them. Instead of helping us out, he started raising his voice and yelling that we should be able to get it transferred to us. When our pharmacist tried to explain that our electronic system did not allow us to transfer narcotic prescriptions between the 2 pharmacies, he became more rude, started raising his voice more and kept repeating himself. First of all, he is not the one prescribing the medication and he should have called the provider who sent the prescription so we could talk to them to send RX to the right pharmacy instead of wasting our time arguing while the patient is in pain! Secondly, we also needed a clarification on the order which he did not forward to the provider then hung up on us and when we called back, he wouldn't answer. Maybe he has only worked at a hospital pharmacy and does not understand that not all retail pharmacy systems are set up to transfer a narcotic prescription. He should be trained to learn how to speak over the phone before calls are simply transferred to him. Yelling and repeating himself on the phone instead of getting to a solution is the last thing anyone needs from a pharmacist, let alone a hospital pharmacist who should be able to handle much more than usual given the type of work they do.

Just wanted to thank the entire labor and delivery team for all their help and support during my…read moresurgery and post recovery. Thank you Beth and Valarie for kicking off my surgery with nothing but grace and kindness. Every nurse after that continued to provide exceptional support and service. Highly recommend this hospital for first time mamas!

Sad the you have to come to this place. And the stuff are rude. The Doctor in call with a girl…read morethanks to her my Son end it to be in the hospital we bring him for a severe cough she never check him. Only tell us will pass give him lots of water The next day my kid got worse we took him to urgent care and and to the Modesto Er because he was having a bad pneumonia Manteca hospital never check him or do anything about it . Second time I have to bring my mom and same thing the stuff in front completely Ride. No all especially one lady with dark skin I can't catch her name was cover with her long scarf this people need to have some compassion for what they do especially with you bring people to this facility . Dealing with the stress, plus and another stress, never good.

Unfortunately while on vacation nearby I had to bring my youngest to the ER late night/ early…read moremorning. I was closer to Kaiser, but saw that reviews were better here. I left my hotel and headed straight there. (I left my emergency bag behind shifting my work things out of my car and back into my home before our family trip.) I was so impressed and grateful with how quickly everyone here worked to get my son the care he required. The service here was phenomenal. Within minutes of checking in, my son and I made our way back for vitals then we were in a room. Dr. Andrews and his team gave him an xray, ran a few tests, gave him a breathing treatment and sent us on our way after sending our prescription into a local pharmacy. I'm so thankful for the thorough care my son received here and can't thank everyone working for taking such great care of my little guy. Thank you, I'll never forget it.

Today is Thursday May 7th 2026 1:54 pm I had to go to the ER on Wednesday May 6th 2026 I took a…read morechance and used jet black dye shampoo from The TikTok Shop. I read the instructions they said to test it behind my ear and leave it on for 6 hours I wasn't having any problems so I thought let me just go ahead and try to dye my whole hair why did I do that?!?! I don't know if anyone is familiar with the movie The Goonies but I look like I could have been his little sister "Hey You Guys." I have scabs all through my head my right ear got so big and it's just leaking my thyroids were inflamed. So I went to the ER about 2:30 a.m. and I got out of there by 5:30 a.m. I got two shots one of each arm and one on my right side it hurts so bad and then I got ibuprofen so I told them I will pick up my prescription at my pharmacist I don't know if I should have opened my mouth and told them I don't have no money but they the medication came up to $35 the next time I go into the ER I'm going to be very clear with them I don't care if you got to give me the off-brand $35 is a lot I could have did a lot with that. The service was fast and quick but the way this economy is going I'm quite upset I felt like you should gave me the off-brand stuff or charged me the off-brand. FYI I will not be posting before and after I don't want to send nobody to the ER.

Completely unacceptable as of what happened yesterday with my grandfather, he was involved in a car…read morecrash and had to be taken here after being unconscious, the accident happened around 3pm, we had no contact or anything until 9pm, where we had to call hospitals in the area we thought he could be in. After we called and they told us he was there, we arrived there to find my grandfather in the waiting room clearly still concussed in a wheel chair, with nothing but his pants, no discharge papers nothing whatsoever. I can't seem to figure out how you can discharge somebody who was just in a car crash, one where he had to be transported by helicopter, who was clearly unconscious, leave him in a wheel chair in the waiting room, not contact any emergency contacts or nothing. It doesn't sit right with me that this is allowed, nurses didn't help at all, we requested ice pack and they couldn't even give us a single just bag with ice. they left him out with no shoes in the cold with a bus pass, while he lives 2 HOURS AWAY from a city he doesn't live in. Completely unacceptable

I had knee replacement 3 months ago. I experienced wonderful service and great care by all the…read moresupport staff. I highly recommend this hospital.

EMERGENCY DEPT. Took my partner in to er high fever cough and trouble breathing for 3 months now …read more The emergency room dr Mr p. told us he's just an emergency room doctor he doest't solve problems with patients, he said he just keeps people alive . Which should be concerning to all civilians who come in and get treated at this so called " better quality facility" . They took xray the dr. told me he didn't see anything in his Xray. Well we received his results online from memorial and it stated Hazy bilateral pulmonary reticular interstitial opacities, which are nonspecific but may be seen with interstitial pneumonia in the appropriate clinical setting. On his discharge paperwork they diagnosed him with acute bronchitis only because I told them he's had bronchitis several times this year. So basically it was a waste of time going there . If doctors don't have any answers then who do we go to for answers? I guess we are all better off researching ourselves on Google. All these so called "superior " hospitals are supposed to give better patient care than the other hospitals but apparently they are all the same except you pay more out of pocket for this type of healthcare.

Every time I go to Kaiser in Tracy to get a blood test I get bruised up. I get a bloody mark left a…read morescar on my arm. She even used the paper tape on my arm when they usually use the one that you wrap around, cause I'm allergic to tape. The previous time they leave a mark shown on my right arm which I also show below.

The staff does not know of any changes in time for their services.I was told that the lab closes at…read more730 pm.Raced and got there at 7 to find that they close at6.shame on staff giving false information to inconvenience members.

This review is specifically to praise PA Christopher Tilton, RN Patrick, and Radiology Technician…read moreNathan. Adventist Health, these are the kinds of employees that you pray and hope you're lucky enough to obtain and retain. PA Chris was the perfect combination of personable, professional, and genuinely empathetic. I felt completely safe under his care as this gentleman just gives the energy that no matter what happens, I'm going to be OK and he is on it and he is going to make decisions that are thought out and in my best interest. He absolutely goes above and beyond and this hospital is very lucky to have him as such an asset. What a kind soul this man is. RN Patrick makes you wonder if he's even real because it's so rare nowadays to come across medical staff who genuinely care about making sure that you feel OK and that you're doing alright. He has a wonderful bedside manner, and a sense of humor that is a breath of fresh air. I do wish that I wasn't so miserable and feeling at my lowest when interacting with him because I think I could definitely banter and joke back-and-forth with that gentleman for days. Radiology Technician Nathan again, one of those rare gems. Someone who just takes that one extra step to show patients that he cares about how they're feeling. He had such a warmness about him. I'm so glad that I got to interact with these amazing staff because when I was in the waiting room waiting to see if the triage nurse, I was hunched over in a wheelchair, groaning and crying and shaking and pain as the triage nurse sat at her desk just having a long unprofessional conversation with a coworker who was on his break while I in the waiting room waiting for her to even address me. That was one of the worst feelings. I'm just sitting there suffering and seeing that it didn't matter at all to the person that you were relying on most in that moment to help you.

DO NOT COME HERE! I…read morevisited the Adventist Health Lodi Memorial in Lodi, CA [975 S Fairmont Ave] on Sunday, 08/09/26. I came here because my loved one was feeling beyond ill and needed medical attention. Let's just say that a lot of things were spiraling out of control that made the visit extremely unpleasant. There were a lot of negatives. CONS: - Asked the triage nurse Mackenzie for a blanket for my loved one due to feeling cold, and didn't assist with providing one. - Because a blanket was not offered initially, I had to take my loved one outside in the heat in the interim. - After I stepped back inside, I saw another patient getting a blanket from the front desk associate. Very frustrating because my loved one was not provided one when requested. - Took nearly 3 hours to be seen by an MD. The emergency doctor was by the name of Dr. Tayler Strange. She mentioned that she was the only ER doctor working and everyone was working as fast as they could. - Dr. Strange didn't fully list out all of the medical concerns and chief complaints for my loved one on the medical chart, which caused a discrepancy with the medical staff/nurses. - Dr. Strange also promised to issue certain medication to my loved one and it never happened. My loved one was experiencing excruciating pain and a lot of distress. We requested an urgent message to be sent to Dr. Strange to rectify this situation. It took such a long time to get the medication. Then, the visit got much worse. Dr. Strange falsely accused me of recording her when explaining all of the health concerns verbally about my loved one. I was ONLY simply taking and typing NOTES on my phone. Why was there a reason to record? It was reported to security and the charge nurse, and they both asked me to show my phone. After this incident of being falsely accused, there was no sort of sympathy or apology. Just extremely rude about how they went about the situation. Then, the charge nurse almost threatened me to go back to the lobby area because of how I was feeling about the entire situation. Emphasis on "strange" as a whole. This hospital got us messed up times 10 exponentially. If this is the way they operate in treating individuals, especially with medical care neglect, refusal of blankets, and false accusations without any apology for their wrongdoing, then we refuse to come back to this entity. Adventist Health Lodi Memorial is a practice that is the epitome of unethical, immoral standards. If I could on Yelp, NO STARS! BEWARE!

In my opinion, this institution is a huge setback to our area. They seem to be more concerned with…read moretheir own interests than the people they "serve". I have tried for over a month to contact patient relations. I got one call back from "Ashley". I called back leaving messages to call back, but now for over a month, they have seemingly deliberately ignored my requests. I put another call in to the main 3333 number to make a fresh request. The person answering clearly knew who I was and what the situation I was calling about was. I was assured I would be called back, but as of one week I have heard nothing. In general, I hear many people say that the doctors there generally don't really care about their patients, that they are arrogant, and don't communicate well. There is much more that i could say, but i will say that a large majority of the staff, are genuine people from our area, and do their job well, but the medical providers are the main problem that i have noticed and heard complaints about. There are definitely some good doctors, but they apper the exception not the rule. i only have experience with certain providers. Some are great some not at all. I do hear feed back from a number of people i know who feel similarly. One other important observation is that when you rate a Stanford doctor highly, they give you a rating questionnaire AFTER EVERY VISIT. Once you give a bad rating, say because you learned that an "excellent " physician was actually a "fair weather friend" and suddenly wasn't so good at all if things got challenging, then they seem to stop asking for evaluations. You will notice that their physicians public individual ratings are based on internal surveys, and it is difficult to find a way to rate the physician outside of their internal system, thus likely artificially boosting their ratings by limiting the negative ratings...

Outstanding medical staff, but facilities and one unprofessional nurse left room for improvement…read more My wife Nikki and I recently had a 4-day stay at Stanford Tri-Valley to welcome our first child, our daughter Oraya Rose. From the moment we walked in, the staff was incredibly accommodating, starting with Jeanette at the front desk who gave us a warm welcome and a smooth check-in. The Medical & Nursing Team We cannot say enough good things about our doctors. Dr. Veeragandham (our delivering doctor) and Dr. Chandler (who cared for my wife in the days prior) were the most comforting and phenomenal doctors we've ever experienced. You can truly tell they care deeply about their jobs and their patients. Dr. Sanders, who discharged us, was also fantastic; he kindly expedited our release knowing we were exhausted from the small post-labor room and just wanted to head home. Throughout our long stay, we were supported by an army of wonderful nurses who checked in frequently to ensure we had a pleasant stay. We want to thank Kelly, Michelle, Chayenne, Stacia, Suzanne, Elizabeth, Maddie, Tricia, Deanna, Liz, Rachelle, Noelle, and Ranjita. We also want to give a special shoutout to Aaliyah, who was immensely helpful with my wife's labor exercises early on. Our absolute standout was our delivering nurse, Shinika (who we understand is a traveling nurse). She is a tremendous asset to the Stanford team! Her guidance and support were instrumental--she coached my wife so well that she was able to push the baby out in under 35 minutes. Constructive Feedback & Areas for Improvement Unfortunately, we did have a highly negative interaction with another nurse, Jen, who was in the room during delivery. There was palpable tension and attitude from Jen directed at Shinika. Even worse, while my wife was actively pushing, Jen abruptly announced, "The baby's heart rate is dropping." This caught us completely off guard, caused unnecessary panic, and disrupted my wife's focus. Thankfully, Shinika and Dr. Veeragandham immediately reassured us that everything was fine, and even the other staff in the room looked at Jen in confusion regarding what she was doing. We brought this up to the Assistant Nurse Manager, Joseph, but I am reiterating it here so Jen can be properly trained. If there is an urgent matter, it needs to be communicated professionally with the doctor, not blurted out to terrify a mother actively pushing out a baby. Facilities & Amenities The rooms were okay, but felt outdated and small compared to LPCH. Additionally, we were promised a celebratory meal once the baby was born, but we never received it. We were really looking forward to that after such a long and grueling hospital stay. Another suggestion for the hospital would be to add a community kitchen or hydration station for families. We felt terrible repeatedly asking the busy nurses for water and snacks. We didn't want to treat the medical staff like room service knowing they have far more important duties, so it got to the point where I just left the hospital to buy supplies at a store. Overall, the incredible medical care and nursing support made our experience a positive one despite the hiccups. Thank you to Dr. Veeragandham, Shinika, and the rest of the amazing team for bringing our daughter safely into the world! In the future, however, we will likely aim for a delivery at LPCH for a more modern feel and comfortable space within the same network.

My parent needed to come to this hospital last time. We were sure they did a better job than this…read moretime. The nurses seem to be less personable not very helpful. I believe as people see Emmanuel Hospital is better hospitals than others. Maybe the standards of nursing needs to be a little different.

This hospital is genuinely a serious contender for worst in the state. It's embarrassing how…read moreincompetent the staff is. Not all apples are rotten though, there's are some very kind and competent staff who take pride in their work. For those few, I feel very sorry that their abilities are being wasted at such a careless location like this one. Avoid this hospital at all costs unless it's literally your only option.