My doctor sent over an order for an MRI on my feet -- those feet really hurt! -- and I had to wait…read moreover a month to get in. When they called me the week before to remind me of my appointment, they'd only scheduled me for ONE foot even though the referral was clearly for both. I contacted my doctor and he cleared up the problem. But this was only because I was took the initiative. I asked Rayus on the phone why they didn't set it up for both feet but they didn't have an answer and didn't seem to care. Also, my husband had an ultrasound there because he was having pain in his abdomen. But he never got the results. Just one day after contacting the doctor who didn't get the results either, the results came in. But the responsibility fell on us to get the ball rolling. What if either of us had something serious that required immediate attention? Serious issues stand a better chance of being treated if they are caught early.....

I had to drive all the way from South Beaverton to Clackamas to get an x-ray for what turned out to…read morebe a broken arm. I can't say I was thrilled, but the staff there was phenomenal. They were fast and efficient. I was pleased to be able to at least be in and out and get a rapid diagnosis.

The receptionists here are very friendly and we usually get in and out pretty fast. I have not…read morepersonally used their service, but I accompany my dad when he goes. I'm not sure how the technicians are in the back. I've not heard a complaint from my dad though. The waiting area is nice and clean. The coffee machine is a bonus. Fresh ground coffee, too! My only minor complaint is the children's toys in the waiting area. The toys are kind of loud and some parents don't know how to calm their children down and let them go wild. I may be biased though because I do kind of hate children.... Hence, minor complaint. Others were probably not as bothered as I was.

Now, if you've ever read any of my reviews, you'll know that I'm fairly picky, especially around…read moremedical stuff and customer service. Portland Medical Imaging is about as good as it gets. After moving into the city last autumn, all the yearly med stuff was coming back around, including mammogram, and it made more sense to find new places to get that stuff done, instead of driving back out to the old places. My new doctor gave me a list of various places on the insurance I could go to, and said "pick one and get it done". So, I did my research (including, of course, Yelp) and picked Portland Medical Imaging. From first phone call to walking out the door, they aced it. Appointment? Easy, prompt, pleasant. Reception? Easy, friendly, accurate, pleasant. Wait time? None. I was taken in promptly at my appointment time. Facility? Immaculate. Supplies? Considerate. Locking lockers, take the key with you. Shorty gowns, so there isn't extra material to get in the way. Deoderant etc provided if you would like to use it. Coffee in the waiting room. Technician? Outstanding. Thorough. Careful, considerate, gentle. Personable and even funny. They've really got a good thing going; at this point, I would recommend them to friends and family without reservation. Note: I have not received results yet, so if they biff that and don't send them or something, I'll re-review. Also, I have another appointment with them for a different matter in a couple of weeks, so, of course, if my experience is vastly different, I'll re-review. But I'm fairly certain they're just. that. good.

This imaging center for x-rays and magnetic resonance imaging is professional, convenient and…read morecustomer friendly once you get past the reception desk; However the reception desk is incredibly difficult to get a hold of ( they told me there were only two people working in the office) and the young women working in the office are seriously disrespectful to older clients. I made a comment about their recorded message and how frustrating it was and her reply to me was "well no one has ever complained about if before" as if my comment held no merit at all. I asked her to pass my comment onto her supervisor and again she recited that it has never been an issue before. I left feeling very disrespected by these two young women. I would suggest they need some customer service training with the elderly!

I had a negative experience here. I was referred by my Dr here. Clearview person on the phone told…read moreme that the imaging will take over an hour so I asked for option for sedation. They told me that I have to have a designated driver. I told them I use Uber (who has a designated driver available middle of the week?) I took Uber and when I arrived, I showed them my ride receipt. They were incredibly weird about it. They wanted to know the name of the Uber driver who will pick me up (how should I know who will accept the ride in an hour??). Then they told me it was only 15 minutes (I would not have asked for sedation if I knew it was 15 minutes)They made me schedule an Uber while they are watching (I kid you not), and then proceeded to be 20 minutes late so I almost missed the Uber. And in the meantime, they make me bring the phone back again and prove yet again I booked an Uber. I didn't appreciate a) the bad information given to me, b) unfriendly, unwelcoming receptionist that made me feel like I am a criminal or something, c) their tardiness (there was no one else waiting) d) repeated proof that I called an Uber. As if I would take an Uber and drive back? how does that even make sense? Horrible place, they probably pay very little and get low quality front office. I get that they are worried about liability, but treating someone like a liar, multiple times, and giving bad information is uncalled for. This place charged me 1500 or so for a 15 minute imaging, yet they can't seem to hire competent front staff that treats you with dignity. I would find a different MRI place, clearly this place seem to be more about maximizing profits. Also make sure to open the SMS message that confirms your appointment because there is a link at the very end to fill forms (which is not at all obvious). Most places that confirm appointment do not burry additional to do's at the very end (which is very easy to miss if you just see the preview of the message and assume it's just confirmation. This place has a long way to go to be customer friendly.

Bill was amazing by explaining as the mri proceeded what was happening. Everyone was caring.. I…read morewas able to see the report a couple days later. I would got there again if needed.

Give more time to prepare for the quote they told us what the bill would cost the day before the…read morescan, no time for saving up for the scan. Also I would need contrast, and according to the ratings they send people home without any contrast scans, due to lack of experience

It's on the fourth floor. It has clear signage once you get out of the elevator, easy to find…read more The space is clean and tidy. Not crowded, not noisy. The staff were very nice and helpful. Human help to quickly check in, no need to deal with confusing technologies - a big plus even for a tech person. The wait time is quite reasonable for a walk-in that I did for X-ray. Like 10minutes total. The technician was nice and helpful as well. Easy to follow her instructions. Quick and easy process that took about 5-10minutes in the X-ray room.

Impossible to schedule with them. I have called them multiple times and waited for an hour each…read moretime on hold in an attempt to get through to a scheduler. They don't offer the ability to call you back, nor to schedule online, so you must wait on hold to get an appointment. Just an awful customer experience. I never was able to get through to them.

I had a great experience when I did my mammogram and ultrasound because of my fibroadenoma. The…read morestaff are very helpful and super friendly. I got my results after 10 minutes.

I just want to add to the rave reviews here. I just had an HSG done today, and although it wasn't…read moremy favorite way to spend the afternoon, my experience at this office was excellent. They saw me on time, Wendy explained the procedure to me thoroughly, and then she and Dr. Thurmond performed it quickly and efficiently while talking me through the whole time and checking in with me throughout. I teach communication skills to health care providers as part of my day job, so I'm pretty picky about this sort of thing. They get an A+ from me (and that's not a grade I often give out!)

Candace was a pleasure to work with. She explained everything thoroughly and I received my report…read morequickly. She is kind and professional. Every woman concerned about the overtreatment of breast cancer should do more research on Thermography and give it a try. I plan on using her services on an annual basis.

I absolutely love Candace! After going to Oregon Natural Medicine for past breast thermography…read morework, where on the last appointment they never bothered telling me in advance that I should not have had it done while undergoing IVF (because the hormones will often give false readings), I got to know Candace whose pure focus is on thermography and, unlike ONM, Candace will actually talk to you about your results (ONM won't talk to you about your results unless you are a patient of their ND or pay extra!). She will share what she knows but also defer to the MD experts for the interpretation of the results. Along with her knowledge, sincerity and kindness, I also appreciated that she has a truly holistic view on healthcare, and isn't weird about people going to MDs as part of their healthcare either, so I trust her much more than the other places that discount the benefits of actual MDs. With breast thermography being a great way to non-intrusively scan the body for potential issues (finding breast cancer up to 10 years before a mammogram, by the way) without any radiation going into the body. Whether you use it solely or in conjunction with other preventative measures, thermography is a great way to keep an eye on what's going on in your body (while we were there she took an extra shot of my lower back as I have been in recovery from a herniated disc, and it was great to see where the pain was localized). Anyhow, highly recommend Candace for thermography - she's a great resource and a good human being to boot.

Check in was simple, was in and out in 5 minutes. The lady drawing my blood was super nice and…read morefriendly. About as good of an experience as drawing blood could be.

Absolutely Horrible Experience - Do NOT Go Here…read more The staff here are extremely unprofessional and downright rude. When I asked a simple question, the employee started huffing and puffing, clearly annoyed, and sarcastically said, "It's not rocket science." Instead of helping, she just walked away and refused to do her job. Mind you the office JUST opened. Completely unacceptable behavior. What's worse is that the managers are just as incompetent--allowing their staff to treat customers this way without addressing it. It's clear that there's no leadership or accountability here. If you value respectful service and basic professionalism, do NOT go here. You'll only leave frustrated and disappointed.