Pretty good spot; did a walk in lab work; and they were accepting patients; check in was pretty…read morestraight forward (there is a little kiosk) and you scan your ID and it's straightforward. The inside is pretty solid good temperature; pretty comfortable as you wait; the staff drawing blood are pretty friendly; and the wait wasn't bad. It was clean; and overall good experience. After the Palo Alto location (on Middlefield roads) bad customer service experience, I wasn't expecting much but I ended pleasantly surprised). This is a busy road due to the hospital near by, but they have plenty of parking. Building 11 is right behind building 10, it wasn't hard to find. Overall good experience for quick lab work

I ended up here after having a terrible experience at the Palo Alto location. I tend to have issues…read morewith my veins as they are hard to find, and the nurse here (Brittany) was very gentle and did an excellent job. Even though I live in Palo Alto, I would much rather make the drive here whenever I need bloodwork done. Highly recommended.

I went there on April 28 for my blood test and asked so many questions to a nurse who was amazing…read moreperson to listen and answer my all questions. Unfortunately I forgot to ask her name but she was working at room 5, she was so gentle and gave many helpful information about I need for my insurance. I really appreciate her! Definitely she made my day! all other nurses are wonderful too! HUGE thanks you all

Terrible wait times even with appointments. I've been here for 30 minutes and have only seen ONE…read moreperson pulled in when I've seen already 3 additional staff members walk in. When the only employee that came out and called a name, I asked about being there an hr early wanting to join the standby in case it's fast and she "didn't know how to do that" and shrugged her shoulders and moved on to calling the next person. Very dismissive. I hate this place. I'll never come back to this location. Don't waste your time. Book elsewhere

First time at El Camino lab for blood draw. I nearly fell over when they had me sign a financial…read moreresponsibility form that if Medicare denied A1C test the charge would be $343.62! A test that is less than $40 cash pay at LabCorp or Quest (across the street). My test was covered but I will stay with LabCorp for outpatient Lab work.

I had an appointment for 10.45am with lab to be given rhogam, which then needed to be administered…read moreby my doctor. Had an appointment with doctor later that day. In lab they took my id and papers and made me wait in line for 45 minutes, even though I had an appointment and clearly said it. By the time they took me in, it was too late to get rhogam before visiting my doctor. They said come back at 12.10 for rhogam. And my doctor has lunch between 12 and 1pm, so I'm stuck here till 1pm at least. If they had taken me on time, at the time of my appointment, none of that would happen. I wouldn't have missed extra hour from work and wouldn't have to come back to my doctor.

Had the pleasure to check in as a " walk in" and received excellent service from the receptionist…read moreas well as the phlebotomist. The staff deserves a big KUDOS. Benisons.

extremely unfriendly and unprofessional staff. Arrived at 7am, second in the line of less than 6…read moreperson but waited more than an hour to be served after reminding them. When ask one of the three staff at reception, the reply is there are many people you just have to wait. But there wasn't anyone served at the two rooms. Was told if you are not happy, complain to the management. Its their policy that causes the delay.

I visited the Mountain View LabCorp site over the summer for a blood draw. I had ordered the test…read morethrough Ulta and I was very confused as to why LabCorp's Phlebotomist was drawing blood for Ulta? Inside the blood draw room, there were over 100 vials of patient's blood in sealed test tubes sitting upright in racks. Hmm. I wondered why these weren't in a refrigerator. I also was surprised that there were metal Lab Specimen pick up boxes bolted to the outside wall of the building. It was very hot the day I visited the lab and the sun was beating down on the Lab Specimen pick up boxes. One said LabCorp and the other said Quest. The Phlebotomist was very prompt and came out to get me in the lobby on time. She was very sweet. I did not have a good experience with the draw, however. She used a large gauge needle without a Butterfly. It felt like she hit a nerve, or tendon when she inserted the needle. Right after the draw, I had pain right below where she inserted the needle. When I opened an closed my arm it hurt. This continued for a month. I have Ehlers Danlos Syndrome, a connective tissue disease and my tissues are very fragile. I should have asked the Phlebotomist to use a smaller gauge needle, but I had forgotten. I share my experience with a UCSF Phlebotomist who told me that it sounded like the LabCorp Phlebotomist was in training, because it it standard procedure to use a smaller gauge needle on a very thin arm and a butterfly is always used, as well. When I think about the 100 + test tubes of patient's blood sitting on the counter, I wondered, if the way specimens are stored at this lab location, may have something to do with all of my tests be negative. It is food for thought.

They're always short of staff. They constantly change the mode of their acceptance from center to…read morecenter. You must check before to see that it is not with appointment.

Amazing quick service, as a walk in fast efficient helpful service. James Maloney was…read moreSo personable pleasant and His quality of care was so happy positive and made having to have shots bearable. Also he was painless. I would recommend him to everyone.

Located inside the Safeway..very convenient, especially if you also need to pick up some groceries…read more Had my labs done for Function Health. Made an appointment and while there was a lot of walk in's in the waiting area, I was seen within a few minutes of signing in. The technician was professional, caring and didn't miss (my vein). I would definitely return to this location.

I am extremely irritated. I took time off work because their hours say 5 pm on yelp and 4:30 pm on…read morethe sign on their door. YET THEY CLOSE AT 3. Please tell me why this business is lying to their customers about their hours?

Terrible. Avoid this place…read more I needed a blood test so I called to confirm they could administer the test. The test required 10 hours of fasting, so I am hungry as I write this review! When I showed up, the nurse started getting the blood tests ready. I sat down, rolled up my sleeve, and then asked how long the procedure would take. My doctor told me it was a 3 hour affair, because I needed to drink a special liquid and have my blood tested an hour afterwards and then again after another hour. The nurse looked at me puzzled. She looked at the paperwork and scurried off. Turns out OMI does not have the facility to do the tests I need, and if I did not ask about it the nurse would have drawn blood! For what? Who knows. Avoid this place, they are sloppy and negligent. I love the original artwork on the walls, however. And they did refer me to another lab down the street. But the lack of communication and attention to detail is inexcusable.

Fast service. In addition to scheduling online…read moreMake sure you call to schedule your appt.

I came here last year and unfortunately had a very frustrating experience…read more When I called to ask questions beforehand, the woman who answered the phone was very helpful, informative, and answered all of my questions. She instructed me to make an appointment by phone, so I felt confident about coming in. However, the actual visit was a completely different experience. The testing site was an RV with a bathroom inside, and that's where I had to provide my urine sample. I also needed a hair test, but I was concerned that the technician did not collect the hair properly. Instead of taking a sample close to the scalp, she simply cut off a section of hair from the ends, which ended up causing me to repeat the test later on. I also realized that the same woman who answered the phone was the technician performing the collections, handling the paperwork, and processing payments. She was essentially a one-person operation. I genuinely felt bad for her because she was clearly overwhelmed, and the scheduling and flow of appointments were poorly managed. I had a 10:00 AM appointment but didn't leave until around 1:00 PM. After waiting about an hour, a person who had arrived earlier but hadn't been able to provide a urine sample was allowed to go before me once he was ready. Then another individual who had an earlier appointment but arrived late was also seen before me. By that point, I had already been waiting approximately 2 hours despite arriving early for my scheduled appointment. The woman working there was kind and informative, but the long wait times and disorganized appointment process made for a very disappointing experience. I hope they can improve staffing and scheduling because there is definitely room for a much better customer experience.

Labcorp in Cupertino delivers a smooth, efficient experience from start to finish. The front‑desk…read morestaff is organized and welcoming, and they keep the check‑in process moving quickly even during busy hours. The phlebotomists are skilled, gentle, and clearly experienced. Lately, I've had mine blood drawn and this is the first time, in a long time, I'd didn't have a bruise. Thank you. :) It's extremely hard to believe the other reviews taken days before is the same place. I didn't see that. I was a 'walk in' and they took me right away. I'm not that lucky, so I'm gonna have to give them credit for being awesome. The facility is clean, well‑run, and everything is handled with professionalism. It's the kind of place where you feel taken care of, not rushed. If you need lab work done and want a team that's friendly, efficient, and reliable, this location is a solid choice.

I had an incredibly smooth experience thanks to the amazing lab technician Sharvari who took my…read moreblood samples. Normally, getting my blood drawn is a bit of a stress-fest--I've got tiny veins--but she found the vein on the first try and had everything done in seconds with minuscule discomfort. Friendly, focused, and clearly skilled--this kind of precision and confidence made the whole process feel effortless. In fact the office manager is also just as good and this is the only lab I will come for any lab work. Thank you Sharvari.

I would like to say that Joseph is one of the best there is in helping others. On this particular…read moreday, I was feeling very worried about my condition and really wanted to get an ultrasound in order to make an emergency decision. With the weekend coming up, I was unable to reach my own doctor and even Urgent care was booked for the rest of the week. I checked on Yelp and found Josephs great reviews and sent him a message about my condition. He immediately responded and told me he could make time at the end of his work day to help me do the ultrasound (knowing my condition). Whats really great is that I could pay out of the pocket at a great price without worrying about my medical insurance limitability, which most places will not take. On the same day, I drove to his office in the afternoon and met him. I told him about my worries and he was just so understanding, comforting and told me he would do his best to find any issues and would even provide a note to emergency in case he found something that needed immediate attention. As we went through the ultrasound he kept reassuring me about things, and did a super thorough scan of the area I was concerned about. He provided me with a lot of information, including images I could take home and a report that was sent to me within a few hours. I learned a lot about the scan and felt like I was under the care of someone who really wanted me to pull through. I feel he goes 100% in the work he does! I'm very grateful Joseph was there for me on this day and I don't know how I would have coped if I didn't find him here on Yelp. He is one of a kind and one of the Best there is in service and caring for patients. All around super cool person and truly a gem, Blessings!

Just had an abdomen ultrasound done today by Joseph who I found to be very professional,…read moreknowledgeable and friendly. Joseph has over 20 years of experience and it shows! He was very informative,answered all my questions, and explained the images with details. Smart Health Screening is an out-of-network provider under my insurance but I decided to go with it because nowadays honest and genuine customer care is hard to find. Keep up the great work Joseph. I highly recommend this business.