I live in Palm Springs so I wanted to have my surgery as close to where I live as possible and…read moreDesert Regional did not disappoint. I had hernia surgery yesterday. I was amazed how kind, thoughtful, respectful and professional all of the staff and visiting staff were. My care was 100% perfect, I could not have asked for a better experience for my first surgery. Everything that they were going to perform on me was clearly explained and in no way rushed. I had the same experience for my pre-surgery tests and phone call. Everyone went out of their way to extend every courtesy to me. I thank all of the kind nurses and staff and the anesthesiologist who made my experience and recovery so much easier than I had ever anticipated.

My husband spent 10 days at Desert Regional Medical Center. Overall, the nurses were very caring,…read morecompassionate individuals. The doctors did not seem to have much interest in the medications that my husband had been prescribed by his Cedars Sinai doctors, nor did they listen carefully to me when I tried to share his medical history, including actual reports from doctors that I accessed from my Cedars Sinai app. I asked repeatedly about him receiving his meds and was never given a good reason why they were being withheld. I also learned that the Medical Center does not subscribe to EPIC - an electronic health record platform in the US that allows for medical records from one hospital to be accessed by another. This is significant in that they treat patients without having access to important medical history. I am still not certain that the 'abscess' that they drained wasn't a cyst that his Cedars doctor had determined to be benign. I showed one of the doctors the MRI results from April of this year, but another doctor determined that the 'abscess' needed to be drained. We waited 4 days for the MRI to be completed. During his 10-day stay, my husband was in three different rooms. The last night, he was placed in a room with three other patients and a shared restroom that he refused to use. We have Medicare and Blue Shield insurance. I was shocked to find him in that shared room on the morning that he was finally discharged. The bottom line is this - my husband gained 21 pounds during his 10-day stay. Only 2 times did someone come and get him out of bed to walk. His legs are so full of fluid that he now needs a walker to get around. The fluid buildup is due to a lack of the correct dosage of diuretics. It will take us weeks to get rid of the fluid. Was anyone keeping track of his weight? If so, why didn't they make the proper adjustments? Why didn't someone listen to my pleas for more meds to address the fluid buildup? To top it all off, my husband has scabs all over his arms and a huge gash on his head that no one can explain. What a horrific experience.

I am being treated for surgery a posterior cervical lambneck, infusion by doctor alastra and him…read moreand his team have been so supportive and caring going through this process before the surgery during the surgery, and after I just want to thank all of them and the team and doctor alastra, thank you

This is regarding my experience with Eisenhower Emergency Room Services. Dr. Corbett made sure I…read moregot MRI and Ctscan to rule out a stroke. He is a very good doctor as he made sure he addressed all my complaints of symptoms I was experiencing to rule out any possible medical problem as I have a complex medical history. Thank you, Dr. Corbett!!!!@

This place is incredible! Very good care, great rooms with microwave, refrigerator, surround sound…read moretv, large room.Seems more like a hotel room. The food is great. wonderful staff.

I am reviewing the Renker Wellness Center employee (for Eisenhower medical Center Employees) gym…read moreportion. The gym is quite modern with many weight machines that can track your progress using an app. I had heard about it, but not used it until now. This is a great hardly used gem of a gym. It seems more like a resort gym than a gym for employees to use.

The care here is good but the communication can be challenging. The number on the website will…read moreprompt you to leave a message that apparently goes nowhere and no one will return your call because they never received it.

So...this is going to be long. PLEASE read this if you are applying for a job. I was hoping to…read moretransfer as a Patient Transporter 2 years ago when I moved to PS from LA. I called and talked to the ladies in charge of hiring Transporters at the time just to introduce myself and let them know I was interested in working there once I moved. They were rude to me on the phone from day one. Once I moved {Sept 2024) I set up an interview. It went well. NEVER heard from them again AT ALL. They never returned my call. HR never did either. THEN I set up an interview with the kitchen Supervisors. Had a great interview. They even asked me about why I wasnt pursuing the Patient Transport and I told them that they never got back to me, They said OMG...WE wont do that to you. GUESS WHAT? They never got back to me either. I talked to my old boss and he said that they never even contacted him for a reference. My point IS that if you have a great interview with Eisenhower and they do not give you the time of day even if you have years of experience...dont take it personally. They obviously have their own agendas and have no idea what the definition of professionalism means. Even in HR.

Had a little accident while walking my dog Bentley slipped in some water, fell back and hit my head…read morehard. It was time for a visit to JFK Memorial Hospital emergency room. I was bleeding pretty good. My wife was upset. Had a towel around my head when I walked in Judah one of the nurse receptionists asked a few questions, told her I was on a blood thinners and she got after it after that. They brought a wheelchair out, took me to the back for a CAT scan of my head. No waiting around the service I received was outstanding all the staff the two nurses that helped me, Jamison and Adrian were awesome . Chet Baker the busy ER doc was fun professional and fantastic as well All the staff were super. the good news is no damage no bleeding in my head just three staples needed. Dr. Baker put those in, first time I've ever had staples and they hurt. I'm good thanks to super care JFK Memorial emergency department. In at 9:45pm home at 12:45am

I fell down stairs and fractured my back. The ambulance company said we have to take you to JFK…read moresince it is the closest hospital. I said NO that place is a dump, I want to go to Eisenhower. The paramedic said JFK has an outstanding ER, better than the other hospital and it is a Level 1 Trauma hospital. JFK is run down, the entrance to the ER looks like it's located in a 3rd world country, terrible. The ER waiting room is even worse, tiny, old chairs and honestly looks like a set in a NYC movie, crummy. The care I received was FANTASTIC! The ER is really small, 10 beds, is screaming for a remodel and more space, the staff is packed in there. The nurses, the orderly that took me for the Cat Scan, the female doctor, they were all wonderful. I was lucky to be placed in a storage room where it was quiet and not the main ER space. I had a good experience, but it's difficult to recommend a hospital that is so shabby and run down. I hope the building is remodeled and updated because the ER staff is top notch.

The doctors here are really top notch .they are very…read moreattentive to your needs and do an excellent job of seeking what best works for your needs. The place is immaculately clean. The front staff is very friendly. They do an excellent job here

Arrived at 7pm with severe vomiting and diarrhea. Busy…read moreplace! They sat me facing the waiting room from 8pm to 11:45pm vomiting and shaking. Sorry so many people had to endure watching/hearing me. Finally in a ER room, was cold, asked for a blanket, male nurse came back 15 mins later, oh, forgot. The insurance man went and got me a pillow. Later I asked for a gown and socks as I was still cold. Are all rooms devoid of basic supplies? After IV and meds my body was calming down but i was very concerned about being dehydrated!! My record showed I was alone and 74 yrs . At 2am the nurse told me I was being discharged! Really, I was still sick and alone. She asked if I could call Uber. "OH, it is dangerous " she said. She came in a few more times and at 6am asked me to call a friend to come and get me. Feeling pressured, I woke up a friend in Redlands, of course she didn't. At 7am the Dr came to the door to hug the nurse good by. A new nurse an Dr came in and Dr. Said "I'm not sending you home. We will give you more fluids. Totally different experience for me. Was dismissed at 9am when the concierge called a taxi for me.

I can't think of any better experience. I've had any type of medical facility, let alone a public…read moreemergency room! and I cannot even understand how they don't have incredible reviews, considering every staff member has been extremely cordial, nice and extremely accommodating. The doctor probably has the best bedside manner I've ever encountered and just seems like a great guy. All the nurses are extremely efficient and I think that any medical organization could learn from how organized and quick they they intake the patients, run the tests, and then do the follow-ups. I hope I don't ever have to stay in the hospital, but I will say that this would be the hospital. I would go to if I ever need one for sure!

The nursing staff made my visit tolerable The one that…read morestuck out the most was Yasmine .

Except for the surgeon who performed an emergency surgery, the system at this hospital needs to be…read moreimproved ED staff including doctor listening to music and joking/laughing all night while people are suffering/ homeless lady left in waiting room 24-48hours screaming for help. Following my surgery I was to only have clear liquids for 4-7 days, but day after I wake up to this meal. Very incompetent uncaring staff.

great ER didn't have to stay but awesome staff. Everyone seemed very competent and kind.read more

This is a systemic review of @EishenhowerHealth and their speciality clinics... This is pointed at…read moretop management who can use this to improve service or ignore at their own peril. My experience over the last two years is that @EisenhowerHealth's "Scheduling Specialists" are not trained to know the difference between an urgent or routine matter. They also exhibit some sort of self-righteousness that allows them to tell the patient "no", impart their own judgement to override specific requests by doctors, and refuse to allow supervisory oversight. I have had TWO life-threatening situations be treated by the appointment staff as "oh, we'll get to it in a couple of months". The first, a staph infection received during a procedure in THEIR clinic was only rectified by bypassing all barriers (of which there are many) to talking to my own physician, who had directed me to call back and schedule for tomorrow. When I called to make the appointment, the "specialist" 1) Refused to make me the appointment my Dr. instructed me to make, and 2) who's supervisor said "absolutely not" when I told them of the issue. Ultimately the issue was resolved when an executive-level-type caught wind of my efforts to get an emergency appointment because of an infection received in THEIR facility, and stepped in. (a clue that your employees are on power trips and running amok) The second, and more recent issue: My understanding of unexplained diareah with weight loss is that it is ALWAYS a deadly URGENT situation. My Dr. referred me to the GI specialist center for just such a situation. The "specialists" idea of an appropriate appointment was 2.5 months out to see the PA evaluator and another 2 months to see the actual Dr. If I wait 12 weeks to see ANYONE about this, I'll be more than 15-20# lighter than I've already fallen (That's less than 155#, down from my normal 185#) - I'd probably be dead. How does a GI specialists not understand the risks of letting unexplained diareah go unchecked for that length of time? Did they miss that chapter in medical school? Eisenhower - you have BIG problems with a sense of urgency.... I'm not going to let you kill me with it, but someone less vocal might (or god forbid, already has). Thank you for your consideration (and prompt action).

Okay... just as I thought I was establishing a primary care physican, Dr. Jeremiah Dreisbach, I…read morefind out he is leaving... I believe moving to Texas (which I don't blame him). So.... that now makes me have to scramble to get medical records and move everything I'm needing to another doctor's office. Thanks Dr. Dreisbach for being an awesome doctor and I don't blame you for leaving the state of California and everything that is going on!

Dr. Fink is my GP and she is a literal life saver. Despite being booked solid, she got me in for…read morewhat I thought was a stomach issue and she ordered an ultrasound just to see what was going on. That ultrasound revealed a mass on my kidney which was determined to be cancerous. I had the kidney removed before the cancer could spread, and I don't have to have any chemo or radiation treatments. Dr Fink was beyond compassionate during this very terrifying time, and I credit her with saving my life. I've been seeing her for almost 3 years and she is terrific every time.