From the doctors to all the nurses. Everyone was so professional and attentive ...very happy with…read moreall the services

I live in Palm Springs so I wanted to have my surgery as close to where I live as possible and…read moreDesert Regional did not disappoint. I had hernia surgery yesterday. I was amazed how kind, thoughtful, respectful and professional all of the staff and visiting staff were. My care was 100% perfect, I could not have asked for a better experience for my first surgery. Everything that they were going to perform on me was clearly explained and in no way rushed. I had the same experience for my pre-surgery tests and phone call. Everyone went out of their way to extend every courtesy to me. I thank all of the kind nurses and staff and the anesthesiologist who made my experience and recovery so much easier than I had ever anticipated.

This is regarding my experience with Eisenhower Emergency Room Services. Dr. Corbett made sure I…read moregot MRI and Ctscan to rule out a stroke. He is a very good doctor as he made sure he addressed all my complaints of symptoms I was experiencing to rule out any possible medical problem as I have a complex medical history. Thank you, Dr. Corbett!!!!@

Horrible care, unprofessional staff, inexcusable treatment for young children and elderly…read more overall do not go here!! The staff tries to take out their "lack of staff and lack of beds" on the patient. Last I checked any other hospital would be taking sick children who can't breathe immediately. This place is a scam. My son was not able to breathe when we walked in. The staff did not explain there would be a 4.5 HOUR wait! This is UNACCEPTABLE I will be reporting them immediately to the California Department of Public Health and I highly recommend anyone that those who had the same experience do the same. This must be stopped now. Their "lack" is not to be taken out on children and sick people. I shouldn't have to be the one to say then FS then hire more people!!!!

This place is incredible! Very good care, great rooms with microwave, refrigerator, surround sound…read moretv, large room.Seems more like a hotel room. The food is great. wonderful staff.

I am reviewing the Renker Wellness Center employee (for Eisenhower medical Center Employees) gym…read moreportion. The gym is quite modern with many weight machines that can track your progress using an app. I had heard about it, but not used it until now. This is a great hardly used gem of a gym. It seems more like a resort gym than a gym for employees to use.

William Eaton PA, and the Staff I had an outstanding…read moreexperience with William Eaton, Physician Assistant. I have never met anyone so patient, polite, professional, and kind. He truly listens, provides thoughtful feedback, carefully reviews medical records, and offers helpful suggestions focused on getting me better. William Eaton, PA d a fabulous job--I would give him 10 stars if I could. He is an amazing PA, and I highly recommend him to anyone seeking excellent care. He treats patients with genuine respect and hospitality, and you can tell he truly cares. Thank you so much, William, for taking such great care of me.

Wide range of care. High quality treatment and providing direction for continued care. Great…read moremedical treatment. Friendly and efficient staff. Attractive, clean, efficient urgent care facility.

I fell down stairs and fractured my back. The ambulance company said we have to take you to JFK…read moresince it is the closest hospital. I said NO that place is a dump, I want to go to Eisenhower. The paramedic said JFK has an outstanding ER, better than the other hospital and it is a Level 1 Trauma hospital. JFK is run down, the entrance to the ER looks like it's located in a 3rd world country, terrible. The ER waiting room is even worse, tiny, old chairs and honestly looks like a set in a NYC movie, crummy. The care I received was FANTASTIC! The ER is really small, 10 beds, is screaming for a remodel and more space, the staff is packed in there. The nurses, the orderly that took me for the Cat Scan, the female doctor, they were all wonderful. I was lucky to be placed in a storage room where it was quiet and not the main ER space. I had a good experience, but it's difficult to recommend a hospital that is so shabby and run down. I hope the building is remodeled and updated because the ER staff is top notch.

I sat in the emergency room for four hours in a black wooden chair with my empty IV fluid sack…read moreslung over my chair. While I waited I conveniently received " an estimate " of $300.00 which I paid on the spot. I was left in this wooden chair the entire time and no one came to check on me. The nurse offered the man next to be a warm blanket ; he declined but I asked to have his. None was offered to me and none was brought. I had to walk to the rest room dragging my empty iv bag behind me wrapped around my arm. The doctor was helpful and got me a diagnosis and started my road to feeling better. I was very sick and in some pain. The billing department was the highlight of my poor experience. They were never helpful and ignored my questions. Never ever going here again. Being busy does not give you permission to treat your patients without courtesy and respect. Zero stars. My account balance is zero but I had to make so many unnecessary calls just to make them do their jobs.

The doctors here are really top notch .they are very…read moreattentive to your needs and do an excellent job of seeking what best works for your needs. The place is immaculately clean. The front staff is very friendly. They do an excellent job here

Arrived at 7pm with severe vomiting and diarrhea. Busy…read moreplace! They sat me facing the waiting room from 8pm to 11:45pm vomiting and shaking. Sorry so many people had to endure watching/hearing me. Finally in a ER room, was cold, asked for a blanket, male nurse came back 15 mins later, oh, forgot. The insurance man went and got me a pillow. Later I asked for a gown and socks as I was still cold. Are all rooms devoid of basic supplies? After IV and meds my body was calming down but i was very concerned about being dehydrated!! My record showed I was alone and 74 yrs . At 2am the nurse told me I was being discharged! Really, I was still sick and alone. She asked if I could call Uber. "OH, it is dangerous " she said. She came in a few more times and at 6am asked me to call a friend to come and get me. Feeling pressured, I woke up a friend in Redlands, of course she didn't. At 7am the Dr came to the door to hug the nurse good by. A new nurse an Dr came in and Dr. Said "I'm not sending you home. We will give you more fluids. Totally different experience for me. Was dismissed at 9am when the concierge called a taxi for me.

This experience has been extremely disappointing and frustrating. My mother was visibly in pain,…read moreyet several nurses appeared more focused on eating snacks and socializing than attending to patients. We were left sitting in a hallway without a room and had to repeatedly ask for a bed. Once a nurse finally began placing my mother's IV, the process took an excessive amount of time because she was stopping to joke and converse with coworkers while my mother was clearly suffering. The lack of urgency and compassion was very concerning. I also attempted to ask whether my mother could receive pain medication, but I was dismissed before I could even finish my sentence. The nursing staff came across as rude, inattentive, and lacking empathy. We have been here since 2:00 a.m it is now 8:00am and she still has not been assigned a bed, despite what appeared to be multiple empty bed spaces available. Communication has been poor, and the overall level of care has not met even basic expectations. She's in the hallway not being able to rest because there is a construction worker, constant moving due to patients coming in, loud announcements and much more. Watching a loved one suffer while feeling ignored by the staff is incredibly upsetting. Based on this experience, I would not recommend this facility and hope management takes these concerns seriously to improve patient care and responsiveness.Do not come here this place is a joke to add, they couldn't even get my mom ice chips.... the bare minimum this place sucks and so does the staff. No bedside manner at all!! DO NOT COME HERE only if it's the very last resort. Looking over all of the reviews and seeing the replies from the powers that be stating that "there will be changes" is a lie! again this is an ABSOLUTE JOKE. this doesn't even deserve one star

Except for the surgeon who performed an emergency surgery, the system at this hospital needs to be…read moreimproved ED staff including doctor listening to music and joking/laughing all night while people are suffering/ homeless lady left in waiting room 24-48hours screaming for help. Following my surgery I was to only have clear liquids for 4-7 days, but day after I wake up to this meal. Very incompetent uncaring staff.

I don't think I will ever set foot in this establishment again. I have been coming here several…read moretimes over the decades that I have lived in this Morongo Basin but last night I think I finally realized I need to move on. I'm not going into details other than to say the staff made a mistake for which they are not willing to fess up to and correct. And are leaving it up to me to resolve. And even after talking to the staff supervisor for the hospital, my dilemma was not resolved and just sloughed off. Very unprofessional.

great ER didn't have to stay but awesome staff. Everyone seemed very competent and kind.read more

This is a systemic review of @EishenhowerHealth and their speciality clinics... This is pointed at…read moretop management who can use this to improve service or ignore at their own peril. My experience over the last two years is that @EisenhowerHealth's "Scheduling Specialists" are not trained to know the difference between an urgent or routine matter. They also exhibit some sort of self-righteousness that allows them to tell the patient "no", impart their own judgement to override specific requests by doctors, and refuse to allow supervisory oversight. I have had TWO life-threatening situations be treated by the appointment staff as "oh, we'll get to it in a couple of months". The first, a staph infection received during a procedure in THEIR clinic was only rectified by bypassing all barriers (of which there are many) to talking to my own physician, who had directed me to call back and schedule for tomorrow. When I called to make the appointment, the "specialist" 1) Refused to make me the appointment my Dr. instructed me to make, and 2) who's supervisor said "absolutely not" when I told them of the issue. Ultimately the issue was resolved when an executive-level-type caught wind of my efforts to get an emergency appointment because of an infection received in THEIR facility, and stepped in. (a clue that your employees are on power trips and running amok) The second, and more recent issue: My understanding of unexplained diareah with weight loss is that it is ALWAYS a deadly URGENT situation. My Dr. referred me to the GI specialist center for just such a situation. The "specialists" idea of an appropriate appointment was 2.5 months out to see the PA evaluator and another 2 months to see the actual Dr. If I wait 12 weeks to see ANYONE about this, I'll be more than 15-20# lighter than I've already fallen (That's less than 155#, down from my normal 185#) - I'd probably be dead. How does a GI specialists not understand the risks of letting unexplained diareah go unchecked for that length of time? Did they miss that chapter in medical school? Eisenhower - you have BIG problems with a sense of urgency.... I'm not going to let you kill me with it, but someone less vocal might (or god forbid, already has). Thank you for your consideration (and prompt action).

Okay... just as I thought I was establishing a primary care physican, Dr. Jeremiah Dreisbach, I…read morefind out he is leaving... I believe moving to Texas (which I don't blame him). So.... that now makes me have to scramble to get medical records and move everything I'm needing to another doctor's office. Thanks Dr. Dreisbach for being an awesome doctor and I don't blame you for leaving the state of California and everything that is going on!

Dr. Fink is my GP and she is a literal life saver. Despite being booked solid, she got me in for…read morewhat I thought was a stomach issue and she ordered an ultrasound just to see what was going on. That ultrasound revealed a mass on my kidney which was determined to be cancerous. I had the kidney removed before the cancer could spread, and I don't have to have any chemo or radiation treatments. Dr Fink was beyond compassionate during this very terrifying time, and I credit her with saving my life. I've been seeing her for almost 3 years and she is terrific every time.