Access Medical in Mililani Town Cntr is great!! Although my copay is higher, this is my go-to!…read more The receptionist is friendly, organized and proficient at her job. The nurse and doctors are so nice and not clinical. Takes their time to ask questions and doesn't make you feel rushed or like a number! It is a walk-in clinic so first come first serve. The best thing is, after you check in, they let you know when to come back. So do not call to make an appointment. I would say the latest to go would probably be 3pm to be safe if you want to be seen. I went on a Sunday at 1 and they were all booked and they close at 4pm. If you are skeptical about here, don't be. It would be a good decision to go.

If I could make Drs. Thompson and Yamashiro my PCP's forever I defintely would! I do love my PCP…read morebut he's all the way in town. The last time I did a telehealth with him, our internet service went down after the first 30 seconds and I called him back immediately, but his nurse said "he's moved on to his next patient" and I got slapped with a co-payment/bill for that telehealth visit that didn't even happen! One of his APRNs prescribed an antibiotic meant for upper respiratory infections for my UTI - haiyaa! (Uncle Roger sound). I hope my PCP/APRN are not reading this, but if they are, they will know where I disappeared to, and it is here, my new medical home for non-emergencies! I still love them but I also love this place....a LOT. Access Medical Mililani is my new go-to place when I can no longer: 1) wait days/weeks for an appointment 2) suffer insanely 3) bear the thought of waiting 45 minutes to 1 hour or more in the waiting room to be seen by my PCP 4) bear the thought of driving in traffic going to the appointment, being stuck in a crowded paid parking lot with bad drivers, being stuck in traffic going home all while feeling sick 5) wonder how my PCP can diagnose me over the phone without checking my lungs, my ears, my throat. Both doctors took care of me on two separate occasions - in person! No telehealth Tom Foolery here. They were very knowledgeable, professional, caring, and kind. They explained everything in detail and I never felt rushed. I really appreciated their time in taking care of me. I was very grateful for this place and all doctors/workers that run this clinic. I overheard the receptionist say that they take Quest insurance, and that is great, because a lot of places will not take Quest. I know so many people that need help with Quest but they can't get seen. The name "Access" in Access Medical really is a great name for this place. I also love the fact that they charge you the co-payment right up front instead of having it to mail it by check weeks later, which is inconvenient to a procrastinator like myself who throws mail into a big pile without checking it for weeks. This place is super convenient, inside of Mililani Long's Town Center. Parking is free, zip in and out. It's a walk-in clinic only, so no appointment needed. I don't see people waiting too long to be seen. Shop at Long's while you get your RX filled out conveniently in the store. RETURN FACTOR: Don't want to have to look forward to going to a medical clinic anytime soon, but when I do, it will be Access Medical.

OK, I'm used to the V.A., where most there hate their jobs, you wait many MONTHS to be seen, and…read moreget pretty poor treatment from pretty poor docs, with the exception of eyes and dental. I was MISdiagnosed there 2 YEARS when I had lymphoma UNDER shrapnel from an Iraq War wound. I was told, "You are getting OLD, and it's an old war wound..." DISSED for 2 YEARS??%$#@! finally, I went outside w/Medicare, got a proper diagnosis, (CANCER in that bone under the 'old war wound'), and referred for treatment-- finally the V.A. got involved because I threatened to go to the press if they didn't take over. The docs at St. Francis radiation center were GREAT. But nothing worked as it's a rare cancer and it didn't respond to radiation, and kept coming back. Finally, with MY research (I'm a retired surgeon) I found a treatment that may work for me and they referred me on after my oncologist AGREED. MAHALO PRES. TRUMP for 'Care in The Community', as we can now go to outside docs if we live far away--and they took me seriously, I got treatment the V.A. doesn't have anyway--and they listened to me, treating me with respect as a fellow doc. PALI MOMI WAS THE LATEST DOC TO SEE FOR BONE SURGERY--a big surgery, a VERY long 18 month recovery=MAJOR. I saw Dr. Aratani, who is highly specialized in ortho and oncology--one of only 2 on island. The only other is my friend @ Tripler but he was deployed so unavailable and he got me in to see Dr. Aratani. She was enthusiastic about my research, said YES--and referred me on to Queens for one treatment before she operates...but PALI MOMI WAS A BREATH OF FRESH AIR. I was pretty lost there as I never go to Aiea, living in Kahalu'u, and it's grown so much all my old landmarks are GONE--but after finally finding it, employees directed me every step of the way as to where to go, what building/floor/etc. OMG! That NEVER happens @ the V.A. I was totally--no lie--slack jawed by the time I got to her office! EVERYONE was so FRIENDLY--and not put on--I mean genuinely friendly, helpful...as my leg HURTS and walking HURTS...so so many folks there offered to help..I am BLOWN AWAY. It is BY FAR, the BEST medical facility I have EVER been in--and after getting wounded, I've had 15 surgeries, multiple scars/shrapnel/debility...etc. I just am very impressed=PERIOD. Much aloha to all you guys!!! Your assist and help was SO appreciated! I've been really down about all this, the time I lost getting treated and where it's at now--needing major surgery, possibly crippled for life...yadayada. But you guys there really cheered me up. MAHALO!!! Sorry so long, but I just feel VERY strongly here!

***4.5 STARS***…read more Recently a colleague reached out to me as his designated driver was unable to pick him up due to an unforeseen situation. He texted me needing a lift from Pali Momi Medical Center (PMMC) to his home just off Kinau Street. PMMC opened its doors in July 1989 and has been servicing Central and West Oahu. It was originally opened as Kapiolani Medical Center at Pali Momi until rebranded as PMMC in 2010. They are conveniently located in Aiea just down the road from Pearlridge Shopping Center. It was my first time here and was impressed with the upkeep of the grounds. Because my friend just had a procedure to the day prior, a hospital staff wheeled him via wheelchair to the pickup/drop off area. I was amazed by the hospital's attention to patient's condition, consideration and service extended. Although the pickup was a fairly quick process, the setback I encountered was leaving. There were 2 parked cars in front of me and it didn't seem the cars would be leaving soon. Furthermore, the right hand lane was too narrow where I couldn't pass them. My only option was to back up and exit via the far left lane. Thank goodness there was no car behind me otherwise I would have been in a standstill. Overall, impressed with my first visit to PMMC, with the exception of their pickup and drop off area. 2026 #60

My aunt is in hospice care. It is a clean well kept facility. They have a seemingly full activity…read morecalender including various faith services. In the beginning she didn't get the care she was recommended with staff telling my cousin it was because they were understaffed. It got better but that disturbed me. We brought lunch which my aunt enjoyed tremendously. Apparently the food is bland and tasteless because they must serve healthy food. What we don't like: It is very noisy there which makes conversations difficult with older people. There is the car wash across the street with constant white noise, across the street is a 2 story commercial space and an alarm went off for nearly 1 hour! It was like torture at Guantanamo. They also play music over the loudspeakers in this patio where visitors and residents hang out. A few brought out their personal boom boxes and played music loudly. All I'm saying is hearing comprehension and hearing in general is harder for older people. They often have weakened vocal chords too so shouting and repeating oneself for 1 hour is exhausting. If it wasn't for noise level I'd give it a 4 stars and recommended it warmly for family.

Just a warning this review is probably going to be all over the place. Just trying to get…read morewhatever thoughts out as I can. There is a short term wing and a long term wing. My grandma had stayed in both at different times. Short term was for when she had surgery and needed rehab/after care. The most recent stay, she was in long term. I had been choosing ignorance and avoidance so I really didnt know what that meant. My grandma did have a roommate and it seemed she had been there for quite some time. A word slipped from a conversation with my dad and it was "hospice". I immediately lost it and started looking more into the reviews. I wasn't happy with reading others reviews but it gave me a better idea of what to expect. As Michael mentioned, this facility can cater to all their needs including near end of life *tear*. At that point I probably started my grieving process. Visiting this facility there was always a cloud over my head. There were some things that made it easier knowing she was here. There were trained nurses to cater to her. No smoking allowed. The potential to engage in activities and seeing others. Healthy meals were planned and prepared. So it's not all bad, just the stigma attached I guess. Check in station: table with sanitizer and disposable masks provided. Kiosk to enter your name & phone number. Info is saved for check out and future visits. Daily activities: there is a calendar posted with the daily activities for the month. Times are listed next to the activity and there were multiple activities daily. Karaoke, movie, bracelet making, casino... I wish I could say we enjoyed these activities but unfortunately I could never get gram in the mood to participate. But I appreciated it was an available option. Common area: spacious. Ample seating. Cable TV. Food: patients are able to choose their foods for the week. A menu is sent out and they just circle their choices. I've seen foods like baked chicken, poi, pork & eggplant, Mash potatoes, tea, milk... definitely good food choices. I'm sure there are tiered menus varying by price of meal plan. Unsure if there is a laundry service. As far as I know laundry is done by family members at home and brought back. I can see how this minimizes mix up with the many patients clothing. There is a salon on property. I'll need to dig around in my photos to see if I caught a menu. Unsure of pricing/services offered. Everything I am going to mention is just what I've seen and in no way accusatory... I don't think the facility is able to strap patients to their beds. With that being said, I was told that my grandmother fell out of her bed. I have tried to look around the bed for a call button but could never find one. I've asked my grandmother about it but her memory wasn't the best while she stayed here. Another thing I noticed during my visits was a woman across the hall yelling for help. One instance where a nurse tried to tend to her I did hear a lot of bickering about non sense completely unrelated to the issue she originally complained about. So I'm sure there's a lot of "the boy who cried wolf" cases. With everything that needs to be done with all the patients in the facility I'm sure it's not an easy task to tend to everyone when they call. It just was a bit concerning that I couldn't find a call button and in order to get assistance you'd need to yell out for someone. I believe if you go into the facility with a plan and ensure that the staff is on board with those plans, it could definitely help put family members at ease. In the future hopefully I have a clearer understanding of how to deal with situations like this and I hope others would prepare accordingly as well. There's lots of situations that are out of our hands and almost impossible to prepare for so my view on this facility is going to be neutral. Ultimately the fall did have an impact, but I wouldn't say that was the direct cause. There are areas of improvement, as always. And I hope that they can make some changes for the better. Anyone grieving can place blame on anything but I'm trying not to go down that rabbit hole for my sanity. There's a series of events that all lead up to one point and I'll leave it at that. My grandma did speak kindly about a couple of the nurses that tended to her. One would even bring her drinks and snacks from the vending machine down the hall. I'm sure that makes a world of difference to brighten patients days. I've heard no bad things about this facility and I haven't had any negative experiences myself while visiting.

Regular check-ups are always in fashion. We're have to stay ahead of our business, right?…read more Desmond Doss is friendly clinic and only once have I had to wait an obscene amount of time to be seen. Granted a new system was just put in place so growing pains were to be expected; can understand that. Anyway, helpful and knowledgeable staff and masks are still required for all clinics. The pharmacy staff are good people and super efficient. It's important to note there is a separate refill pharmacy over by the exchange. Even when there are a lot of people waiting for their Rx I'm rarely there very long.

8 December 2020…read more Updated rating specifically for 8 TSC Clinic, Bldg C, 2nd Floor. I went it with the mindset that I would have to fight to have my issue dealt with appropriately and timely, which can be typical with military medical processes. I was worried that my concerns would get dismissed but Ms. Mary Ono (Family Medical Practitioner-Board Certification) listened to my issues, completed an exam, and referred me to two separate specialists to further evaluate my concerns. Before I left my appointment, she provided me with a contact list and instructions to contact the two specialty clinics she referred me to. If you are assigned to 8TSC clinic, I recommend Ms. Ono as PCM. Hopefully you get the same care I received today. Based on this visit, and a few others I have had with Ms. Ono, I believe there is some hope for military medical care. I will definitely annotate this on the JOES survey that I'm sure I'll be getting soon asking about my visit.

I have been coming to Pali Momi Women's Center every six months since my mid-thirties due to my…read morefamily history of breast cancer, and I'm always grateful for the care and environment here. The center is quiet and welcoming, with a smooth check-in process and a spacious, comfortable waiting room. The bathrooms are always clean, and the staff are consistently kind, friendly, and understanding. Even though I get nervous before each appointment, the staff's patience and compassion help put me at ease. After check-in, you're called back to change into a robe and store your belongings in a secure, key-locked locker. From there, you wait in a calming area decorated with beautiful paintings, a ceiling of white clouds and blue sky, and soft Hawaiian music playing in the background. There are two waiting rooms to choose from, both relaxing, with the cooking channel often playing on TV -- small touches that make the experience more comfortable. When it's time for the exam, the staff guide you through each step with professionalism and care. At the end, the physician reviews your images and shares the results with you right away, and you can also access your report conveniently through MyChart. Overall, Pali Momi Women's Center provides excellent care in a setting that feels supportive, clean, and calm. For something that can be a stressful part of life, they make the experience as comfortable and reassuring as possible.

Update 4-15-26. Had a mammogram done today, a yearly thing suppose to be for us woman and today…read moreeverything went smoothly from check in to the examination. The tech Taina was very friendly and said today was back logged because they didn't have 3 techs on duty. I told her I wouldn't even have known since they checked me on time and did the exam on time. It turned out to be a good.

My experience at Hawaii Cancer Care is beyond five stars. My PCP referred me to Dr. Tamura,…read moreHematologist, for a complete blood count. I felt comfortable in his presence right away. In fact, everyone I came across was pleasant, starting with the New Patient Clerk whom I communicated with before my actual visit. They ALL seemed dedicated to their jobs and enjoyed what they do with a sincere intent to help. I had several visits and the place was always quite busy. Spacious waiting area doesn't make you feel cramped. There were a few chairs outside during one of my visits. A very organized medical establishment that took the place of the Makino Chaya restaurant in the Westridge Shopping Center.

Located on Kaonohi St above 7-11. Ample parking and monitored check in desk at front door. This…read morelocation has Drs. Arnold Yee, Dr David Tamura, Dr. Fukumoto Dr. Melvin Palalay MD. Staff includes hematology and oncology navigators. I have had a professional relationship with the staff at the office which is why I elected this office to care for my family member. Everyone is compassionate and professional. This location also has an area for infusions.