This review is not regarding the in house staff- this is regarding Avery Lane as a corporation…read more They lied to me and said my claim was denied through my insurance and charged me cash only to discover the insurance covered one week at the end of my stay. instead of comping me the offered a "free week". They also screwed up my disability claim- I received a letter from the state of Ca saying they are not accredited and they denied me. I emailed Avery Lane numerous times and was brushed off- the couple of times they actually replied. I plan to report them- just a public warning to get things started. don't waste a dime on these people- unless your insurance is covering every penny.

I am extremely thankful for the Avery Lane Recovery program. I was fortunate to have had a 90 day…read moretreatment program. It was my first and only residential program. I am sober 2.5 years. Avery Lane gave me to foundation for a healthy life of sobriety. Besides the delicious chef prepared meals, I loved my therapist, the counselors, and the staff. Learned great coping tools and modalities like tapping and brain-spotting A great place of healing and recovery. I recommend Avery Lane with highest of stars possible. Thanks, Mary M

Thank you coastal health alliance you are great every time! Felt safe. Well served. Keeping me…read morehealthy thanks again

It's super easy to determine whether or not you are getting quality healthcare from your provider:…read more Before you are even seen, you should be advised if the provider is running late or not. So many people who have jobs and kids and other responsibilities are not taken into consideration when being made to wait, not knowing how long they will be waiting. Missed busses, drivers who won't or can't wait more than 5 minutes, baby sitters costing more due to delays they are not told about because the patient is left in the dark and now they can not get home when they thought or planned. Basic considerations go a long way in helping patients feel cared for. *Providers should be listening, actively paying attention and responding appropriately, not sitting at the computer during the entire appointment barely responding to the conversation. *Responds appropriately to what you have told them *Your healthcare concerns are given the appropriate response, not just ignored *Leaves the room only AFTER they have asked "is there anything else concerning you right now. *Asks permission before touching you. ALWAYS. *Informs you of what they are doing and why, keeping you actively involved in your healthcare. *Asks about recent injuries, procedures, hospital visits, surgeries etc., Asks to actually look at the area of your body which has been impacted. *Takes an interest in your follow up care be it a referral or procedure or (fill in the blank) *Checks out any recent injuries, even minor ones *Actually performs exams, does not just walk in, sit facing away from you engaging only in the computer screen (it's just rude to start with), barely responding to what you are saying. *Discusses your current medication and informs you if there are any issues with medications, dosing, issues with OTC products and any other meds, dosing time etc., *Does not replace quality healthcare and a good solid work ethic with Apathy, arrogance, abandonment or abuse. Understands how detrimental delayed and denied care is to a patients health and well being. *Follows up on referrals. *Does not leave an exam room to speak with another patient on the phone, not unless it is a true emergency. *Provides you with regular updates on any referrals, testing or procedures. *Regularly goes over your treatment plan, updating what your provider intends to do to help manage your healthcare. Initiates care, new meds, new referrals etc, does not rely on the patient to do these things for them. I would love to say this clinic provides quality healthcare and all patients are treated with compassion, care, consideration and kindness, but I find them sorely lacking in every aspect of care. Where is the Director? The CEO? Why do they just let substandard care persist? Dr. Christopher Duntsch would have fit right in at this clinic, he was able to hurt and even cause the deaths of his patients without repercussions or oversights, as a surgeon, he was not challenged at all until it was too late for the patients he harmed. Fortunately a few physicians outside of his practice looked into his work and were so appalled by his lack of basic care, procedures and even anatomy that they notified the law, he is now sitting behind bars where he can no longer hurt his patients. Medicine should never come to this, never. I also bet this review will be read and absolutely nothing will be done to improve the lack of quality care patients must endure. Next appointment, I will concede to the regular application of apathy, arrogance, retaliation, and silence I constantly get in lieu of receiving quality healthcare. I will fight no more. People here seem to think patients have never experienced quality healthcare and ought to just be happy either what they are getting, to not compare services or challenge the lack of care. I'm done with having to be the more professional person in the room, initiating every referral, every consideration for new meds or more effective meds and ways to make my life more bearable than it is now. I came here looking for quality healthcare, instead I got the same BS I left at the last 2 clinics. I have recently gotten so frustrated that I have contacted some oversight agencies and consulted with friends and acquaintances in both the medical and legal field, the only one not shocked at the abysmal level of care I'm getting is my provider. Things need to change here, all patients should be treated with a basic level of consideration, no matter what and that's just not happening and I doubt it ever will. When you hold insecure and/or dishonest people who are in a position of power accountable, they tend to retaliate. Their colleagues tend to believe each other no matter what is presented before their own eyes, leaving patients victims of inadequacy. Hopefully one day, the people sliding under the radar here will be held accountable.

Stephanie is the kindest, most authentic human I have ever met. And, she's a counselor, too, with a…read morediverse set of tools and modalities to help you realize film healing. I saw her for 2+ years and her skills and presence facilitated deep healing in my life. With her skill set, she listens actively, and integrates her modalities to create a care plan for you.

Great Staff. Jay went above and beyond to get me situated at the most critical time in my life. If…read moreyou need to get your life in order I would not hesitate. The facilities and staff five stars in professionalism and they really have a genuine interest in recovering.

This recovery modality was suggested by a friend for my loved one…read more I was informed that inpatient rehab success rate is around 5% and most people don't say sober. Golden gate recovery integrates their clients into the community instantly doing step down system which really benefited my brother. He had been to about three rehabs with no success. I spoke with a guy Quinn and another Aiden who work here. Great experience and my brother has now been sober just over a year. Extremely grateful. It's funny because I went to a meeting with my brother when he got his one year chip and it's like this program has their own community/ fellowship. All the guys knew my brother and said hello and most of them previous clients. It was like these "ggr boys" were everywhere in the meeting. Just super cool idea for treatment

Elizabeth Lowe misdiagnosed my husband. He came in with visible and palpable lumps under his…read morecollar bone, which were extremely painful and she took an ekg, told him he had had a massive heart attack BEFORE sending him to a cardiologist who told him she was wrong. Then she dropped him. I had to call her and tell her to try a vascular surgeon, and keep trying to diagnose him... This was January. He didn't get his diagnosis until July. It was a rapidly growing form of lymphoma, now requiring months of chemo and radiation. She also had the audacity to scream at me when I asked if my son and I could be treated for an infection as my husband was immune compromised. She screamed at us. I've worked for doctors for over twenty years and NEVER have I seen such behavior. I have formally reported her to the California Medical Association. She should have her license revoked.

In searching for a new doctor, I called Dr. Lowe's office as the reviews seemed fairly good. Well,…read moreI never made it past the rude person who answered the phone and hung up on me after basically biting my head off as she told me none of the doctors in that office were accepting new patients. I didn't even get the chance to say goodbye and wish her a Wonderful day If she is a reflection of the care they give, I'd rather bleed out on the sidewalk.

She did a great job in helping me work through a really difficult time. I would highly recommend…read moreher to anyone.

Dr Brennan is very approachable, managing to be both warm and professional at the same time. An…read moreintrovert by nature, I tend to be shy and reserved. Our sessions were constructive and helpful. I highly recommend her.

Welcoming and warm staff, everyone here is so kind. I have had a great experience with Mind Therapy…read moreClinic.

I worked with Christina V. two years ago for complex PTSD and trauma thinking this was a reputable…read moreand trusted organization. She retraumatized me by making me write out my trauma and reread it every day to myself and her while I was currently in an unsafe environment. I can say that this did not alleviate the trauma symptoms and rereading it and reliving it every day only made my symptoms worse which she gaslit me and reassured me that it would subside. The trauma has not subsided and I got fired from my job for having severe symptoms which I experienced alone loosing the ability to afford therapy. This is absolute negligence and comes from a dangerously uninformed non- trauma-informed lens. This approach is not empirically supported and she touts. This experience added to my trauma and I spent an insane amount of money only to be gaslit, retraumatized, and revictimized.

For the most part it has been excellent I am way up in years and go…read morethere two times a week. I am currently having a big problem and have tried contacting them and have left several messages with no return. They have a monthly even usually for husband and wife. I went for my regular visit yesterday morning and stayed for a monthly get together My big coat which i hang up was missing and I have made many calls but no one at the facility has even spoken to me. This is not to treat anyone especially older people with disabilities. It is very distressing when I cannot speak to anyone and I will probably have to take a round trip on para transit

Terrible place. Very little vetting of providers. Don't give them your check routing number. They…read morewill suck thousands electronically out of your bank account. Beware!