I am extremely thankful for the Avery Lane Recovery program. I was fortunate to have had a 90 day…read moretreatment program. It was my first and only residential program. I am sober 2.5 years. Avery Lane gave me to foundation for a healthy life of sobriety. Besides the delicious chef prepared meals, I loved my therapist, the counselors, and the staff. Learned great coping tools and modalities like tapping and brain-spotting A great place of healing and recovery. I recommend Avery Lane with highest of stars possible. Thanks, Mary M

1 star for the amazing therapist I worked with while I was there, Joy…read more 1 star for the Michelin star worthy chefs who both made superb lunches & dinners throughout my stay, Linda & Sunshine. But star substractions for the rest of the staff who are sorely in need of training in Active Listening and Non-Violent Communication. Another subtraction for the facility, which was infested throughout with mice and every day had multiple appliances that were inoperable including at various points over 2 weeks: the oven, the microwave, the toaster, the ice maker part of the refrigerator, and the external ice maker. And a third star subtraction for the poor communication before arriving about their policies with regard to length of stay and cell phone access. ALERT: This facility expects a 30-day length of stay. I have been in other facilities for 14 days, so that is what I expected. I had only brought enough contact lenses for 14 days and didn't want to be separated from my ESA dog for more than 14 days. But when I left at 14 days, they made me sign an AMA form, because I refused to stay for their preferred 30-day length of stay. I have also been able to keep my cell phone with me 24/7 at the other facilities, but wasn't informed until I arrived that I would have only minimal access to my cell phone. Mondays we weren't even allowed to look at our phones. Other days we were given our cell phones precisely from 1pm to either 3pm or 4pm. I am not addicted to any substances but I do have process addictions. The house I was at was NOT an addiction treatment facility. So if that's what you need, you must be very explicit as you may end up in a mental facility with very poorly trained staff and have absolutely zero awareness of addiction. I relapsed in both of my process 12 step programs while I was there, so this place was the opposite of addiction recovery for me. If you are not an addict and you could benefit from some forced structure that includes minimal access to your phone, then this place might be a better fit for you. Hopefully they will get better control of the mice before you arrive. That said... The dynamic with the phone also leant the staff to carry an attitude of control towards patients, instead of compassion and caring that we needed most. More than once, staff would say "no" to a request and then get mad when patients asked questions, trying to understand the policy and we were told that we just needed to accept no without question. We felt we were treated like children rather than as adults. There were some staff who were stellar, such as Tiffany, but they were rare gems amongst multiple staff who were working out their control issues through their interactions with very vulnerable patients.

I went to Live Oaks Wellness mid March through April 1, 2026. I wanted a medical supervised detox…read moreand called them up. I had a very good experience there. Fifteen days of group and individual therapy. The team is very well informed of addiction and I felt comfortable opening up about my addictions. I also wanted a place in Novato but it was very secluded and I really didn't realize I was so close to my home. I would advise anyone needing help to give them a call. I am 60 days sober and feel happy and grateful.

Words cannot not even express how grateful I am for Live Oaks! This place not only saved my Dad's…read morelife, but it also healed and transformed him! My Dad and I were driving across the country after he relapsed, and we were not sure what to do. We called Live Oaks, and their staff were a beacon of hope and support as we traveled 2,000 miles to their facility. Jack the owner is undeniably one of the most compassionate human beings I have ever met. His facility is top notch with a very knowledgeable, caring and empathic staff. My Dad was treated with tremendous respect, dignity and at the highest level of care. Jake, Marcelo and Alex were all outstanding professionals, and it is because people like this the world shines in great magnitudes. I am eternally grateful for Live Oaks; this place is a miracle.

I am in Alameda County, which was not listed. Your group leader was obviously tired and negatively…read moreappraised/commented our group as curiosity seekers, "no takers" and "only there for the meal," from just about the outset of his presentation. He never gave the cost of the "special" infusion that was being offered in my area until pressed, and after all had left but three of us. Unfortunately for him, I had advanced information and experience regarding similar procedures being done worldwide, in Mexico, Panama, the Caribbean, Germany, Eastern Europe, etc. Rather than welcoming the depth and breadth of my research, information, and experience, the poor soul found it necessary to bestow a negative evaluation of my experience and research...and me. Strange as it may seem, he found it necessary to call me on under a pretense to find out my identity. I vote to give the seminar leader a vacation!

I saw the great reviews and set up a 30 m consult, but in reading the info page CIT incorrectly…read morestates that no insurance covers Ketamine. Kaiser covers the infusions and for example Mindful Health Solutions the eKetamine. Why doesnt it accept insurance for the counselors?

Ketamine Assisted Psychotherapy at this office changed my life and helped me heal faster than…read moreanything before. My number one goal was to be able to live my daily life without PTSD from my past relationships clouding my every thought. The trauma was always on my mind, and I couldn't escape the feeling of being hurt by people that "loved" me. I can now say that I have been freed of this... and I have continued to work on myself with the support of two great professionals at this location. I highly recommend KAP to those wanting to heal themselves and their mental health. It is truly life changing.

I am giving this rating only because I am very disappointed to learn that this business who is in…read morethe field of helping people does NOT accept ANY kind of Insurance! I actually recently purchased a really great Insurance plan that allows me to see ANY providers and/or Treatments so the problem isn't with Insurance but with Providers like these that won't accept any insurances! I feel like it's just another way for people to be denied mental health treatment that actually works! It's very disappointing that a mental health treatment would cost so much that only the very rich could afford it. But again to be honest I have not seen this provider so I do not know if their treatment is successful. Thanks and I hope this is helpful!

Welcoming and warm staff, everyone here is so kind. I have had a great experience with Mind Therapy…read moreClinic.

I worked with Christina V. two years ago for complex PTSD and trauma thinking this was a reputable…read moreand trusted organization. She retraumatized me by making me write out my trauma and reread it every day to myself and her while I was currently in an unsafe environment. I can say that this did not alleviate the trauma symptoms and rereading it and reliving it every day only made my symptoms worse which she gaslit me and reassured me that it would subside. The trauma has not subsided and I got fired from my job for having severe symptoms which I experienced alone loosing the ability to afford therapy. This is absolute negligence and comes from a dangerously uninformed non- trauma-informed lens. This approach is not empirically supported and she touts. This experience added to my trauma and I spent an insane amount of money only to be gaslit, retraumatized, and revictimized.

This excellent residential treatment program with a true multidisciplinary team of talented…read moreprofessionals who can medically and clinically help with medical detox, substance use, and mental health disorders. The setting is equally as impactful!

Serious failures in treatment responsibility, and just basic respect and dignity. They just want…read moreyour $$$. You'll be doing "musical beds" and dismissed by staff. If you actually complain?! Oh boy now you've really done it, and they will begin to retaliate against your dignity if you get too "uppity." I urge you to save yourself the anguish and additional trauma, and just look elsewhere. Healing does not happen in an environment like this one where the staff are reactive, untrained and inexperienced. Horrific experience, and you should steer clear of Alta Mira. Enter at your own risk.

My husband has been a guest at this amazing facility five times in recent years. I have always been…read moreso pleased as to the level of their service, their cleanliness ,and the quality of their food. They show sincere care of all their patients, and are all so very kind! The nursing staff cannot be surpassed, and the doctors are all very attentive and thorough. I cannot say enough about their dedication to all their patients and their families!

We were apprehensive about any skilled nursing facility when our care provider told us that my…read morehusband would be better off in rehab. He suggested one place for us to consider but it was not available. We were set with 24/7 care providers at home, but they couldn't do his IV medication infusion daily, nor could Sutter Home Care. I could be taught, but they wanted him to have intensive PT and he really needed a rehab facility for everything. Smith Ranch was the top one in my caregiver's book and their reviews said likewise. I talked to the senior management and, so far I haven't been told the same story from each. Each faculty is as good as it's oka ayvv

Such discourtesy is the opposite of Wellness on the contrary, it made it more difficult to deal…read morewith my health problems.

This place is a hidden gem for the folks who are looking an affordable ketamine treatment in the…read morebay area. Dr celis is very professional and his staffs are very respectful. The place itself is nice and quiet with plenty of parking available. I have received ketamine infusion treatment for my chronic PTSD and it has changed my life ever since. Highly recommended this place and thanks a lot for making my journey easier and worthing every penny I spent.