I have been to the Golden Optometric in West Covina and although this one is a bit smaller the…read morestaff are just as professional and friendly. They are very speedy here. I got checked in, did pre-exam tests and had my eyes examined by the Dr. all within the hour. Victoria helped me pick out my glasses and was extremely courteous, knowledgeable and helpful. Overall great experience will be coming here from now on!

Dr. Ardaya was patient, thorough, and compassionate. It is clear that he cares about his patients…read moreand wants them to feel supported and informed. I'm grateful for the excellent care and would highly recommend him to anyone looking for an optometrist who combines expertise with genuine concern for his patients.

I have been coming to Dr. Lee's office for 3+ years. Now my husband comes here too. 10/10, five…read morestars, A++, from to service and staff. I always look forward to my yearly eye checkup because Dr. Lee is very caring, patient, and knowledgeable.

Good doctor. Very knowledgeable and friendly. You can tell he cares about his customers and makes…read moresure they are taken care of. Tests are pretty standard and a little updated. Good selection of frames. Could be a little larger but there are enough brands to select from. Staff is pretty nice. I was helped by Diane. She's attentive and professional. I have recommended this spot to some family members. I plan on returning next year.

I've been coming here almost 5 years great doctors and the girls. Great selection on the…read moresunglasses and reading glasses

This Optometry office is so friendly. Rosa and Judith are so nice and make you feel at home. Love…read morethere energy. Happy my husband found this place.

Overdue by over 5 years for an eye exam and new glasses. I was able to set up a same day…read moreappointment via text. Staff are professional and friendly. Fair pricing and didn't try to upsell. Highly recommended.

This is such a beautiful practice! I am a new patient here, and I've never stepped in such an…read moreincredible office like this. I needed my annual exam done, and I needed new glasses as I knew my vision had changed. I scheduled an appointment with Dr.Wang and she was amazing. She was very thorough, and we discussed my medical history in-depth. After my appointment, I met with the staff member David to go over my options for glasses. He was so much fun, and I found the perfect pair. The whole process was easy, and I was so happy to find a pair of glasses AND sunglasses. I also love the fact that I can walk to the office from my house, so that is a HUGE plus. The staff at the check-in desk were super sweet. I have nothing but positive things to say about this practice, and I will see everyone next year!

Smooth & easy going Doctor. Wait time was prompt. The young ladies were very helpful & patient…read more Doctor was well informed & great with all my concerns. I would highly recommend to my friends & family. Received my glasses sooner than expected!

Sonia is AMAZING & so Is the Doctor! I ABSOLUTELY LOVE THEIR…read moreSET UP! Gorgeous Glasses and very personal customer service! The doctor is very detailed precise and professional! Beyond Five Stars! Just Love Them it was my first Visit! Thank You ALL From My Corazon & They are also Spanish Bilingual Gracias Sonia employee of 2026 Get her A Bonus! Saturday Employee Sonia IS the BEST!

This review is specifically to highlight how helpful Marcie was…read more I was trying to figure out a solution for getting my contact prescription from the Lakewood Costco, and the whole process was incredibly frustrating. Apparently they don't accept digital copies of prescriptions, and they also don't have your prescription on file between locations. Costco Optical might genuinely be one of the most frustrating technology experiences I've dealt with. Thankfully, Marcie took the time to actually help me figure out a solution. Norwalk happens to be closer to me anyway, and she made what had been a frustrating situation much easier. I really appreciate when someone is genuinely helpful and actually tries to solve the customer's problem instead of just saying, "Sorry, we can't do that." Thank you, Marcie. You did a great job and I really appreciate your help. I can finally have contacts to drive home at night.

I went Costco Lakewood, CA to purchase 2 pairs of glasses - clear for in the house & sunglasses for…read morethe car. The salesperson recommended transition lenses for the car, so I could go from sun to indoors, such as going into the store. She showed me a demonstration pair, which changed from clear to sunglasses. When I got them, I wore them into Home Depot, but they never changed to clear, only staying as sunglasses. I took them back to Costco, where they said it was probably too bright in Home Depot to change. After continued problems, I took them back today, where they told me they were only intended for driving and going from lighter sunglasses to a darker sunglasses. This is definitely not what I was told or shown. I spent substantially extra for these, for no reason.

Loved it here! I walked in without an appointment and although I had to wait a while, the service…read morewas 10/10! My daughter needed help with her contacts and the receptionist (i forgot her name) was very patient and understanding. She made sure my daughter was comfortable with her new contacts and didn't let her leave until she fully understood the process of putting her contacts on as well as taking them off. Highly recommend this place the optometrists here arwas very friendly and knowledgeable.

They have the worst glasses and policies. I paid over $600.00 for 2 glasses and frames. I added…read morescratch resistance and after 1 month I was unable to see clearly because they're to scratched. I went back and they replaced the lenses. Great! So I bought the cleaning supplies they offer and it worked for a good 3 months but on e again, same thing, they scratched very easy and the would it even call me back with this issue. I finally called them back to ask why they didn't want to replace my lense. They told me because I already had them replaced once, I wasn't eligible for a second replacement. I had bought reading glasses over the counter from Walmart that are still better that these very expensive ones from "Amercas's best" crapy lenses. Management really is unprofessional.

Collectively, we have been coming to this location for decades. We like both the older and newer…read moredoctors here. They all take the time to examine you carefully and also to listen and answer your questions throughly. The front office staff is also experienced, friendly, helpful, and efficient. On a few occasions they have helped us to get the best product for the best price even if was at a different business. If necessary, you can always get your prescription from them and get it filled elsewhere. Their parking lot is pretty small and the entrance and exit are very narrow, so be careful driving and parking here. There is a light to get in and out of their business and it is needed as the street is busy. Even though spaces are limited, we have always been able to get a spot. Recommend giving these guys a try.

First time visit here since I have new insurance. Today my visit was with Dr. Wong. He was very…read morepleasant, great service. Highly recommended, lot of variety of glasses. Staff was very nice and friendl/ vet welcoming . See you next year thank you.

I had to call right before coming in to figure out exactly where this is located, not sure if there…read moreis a suite number ? I wasnt able to locate on yelp or google but its located 2nd floor right next to Macy's . I came on a saturday for a 6:15 pm appointment on February 21st and booked with Dr.Catherine. I was seen by Dr. Steven Lee instead. The visit was great.. Absolutely didn't have to wait a long time. It's been awhile since I last checked out my eyes. Dr. Lee took his time assessing the concerns and issues I had. It was very easy to talk to Dr.Lee . He was patient, I did not feel rushed at all. Compare to all the visits I have had with other locations, all the doctors would rush and I would be done being seen by a doctor within 10 mins while the wait with appointments would take 30 minutes. I highly recommend coming here, time is money. The full appointment took 50 minutes with less than 1 minute wait to be pre-test screening and assessed by a doctor.

Edited after Business response to include:…read more There was no misunderstanding. I showed up at 10:00 when the shop opened, ready for my 10:00 appointment. The Dr. didn't begin until almost 10:15. That's late. I was told before my exam that my frame size could be accommodated. It could not. No amount of "above and beyond" was needed or would have changed the bad information from the beginning. The shop can't accommodate wide frames. The business owner did offer a free pair of frames (that would not fit), by way of apology. I do not want free things, but thanks for the sentiment. Original post: Dr. Luo was 15 minutes late to her 1st appointment of the day with no apology or even mention. While waiting for my exam, I told the front desk that I needed large frames and asked which brands to look at. I was told that two brands in stock would accommodate me, and that they could order anything else. After the exam, it turns out they do not have a pair of frames that will fit me. They did encourage me many times to get a smaller pair with the hope that the springs would stretch enough. Would still be too small. Since that was certainly not going to be a viable option, I asked for copies of the written prescriptions for reading, computer, and distance, to be filled elsewhere, only to be told that I already had them, and that I misunderstood when Dr. Luo told me she would save distance scripts to their system and that they had printed them out in tandem to save paper. That's not a misunderstanding. That's a miscommunication. All around, poor place.