If you're looking for a local independent auto repair shop that specializes in Hondas and Acuras, look no further. After my and my family's longtime indy shop (International Auto Clinic in Cupertino) closed after the owner retired, I tried different places for Honda service. Another indy shop (JP Automotive) in San José caused me headaches by misdiagnosing a coil problem and shoddy workmanship. The dealer, on the other hand, while always doing a competent job, tended to be on the pricier side, and I'd almost always get upsold by a service adviser there : "sir, when was the last time you had our fuel injection cleaning service done? When was the last time you had your power steering fluid changed?" Fuck that. I used to see Kaloci and Son all the time while driving down Evelyn to and from the Sunnyvale Caltrain station. When my Honda was making a funny noise after starting it, I gave these guys a call. Facts: * The place is run by two employees -- Bill and Sandi. Bill is the mechanic who does all the work on the cars, and Sandi works the office, answering the phone and writing you up, among other things. * They only work on Hondas and Acuras. That's it. * They're usually very busy. They will likely ask you to leave your car for a few days until they can get to it. If they're super busy, Bill will sometimes come in on Saturday to get work done. * You can drop your car off after hours as they have a slot where you can put your key in an envelope and slide it through. * Bill will check your car over for free and let you know if there's anything of concern. He doesn't seem to be too pushy at all if your car might need work. He'll also film the work he's doing on your car and will show you firsthand why he did what he did. Their invoices are also very detailed and transparent. They diagnosed my car's problem as the starter beginning to go bad. The final cost out the door to replace it was just barely over $500. While certainly not cheap, the price seems to be right based on some independent research I did online. Who knows how expensive it would've been had I had it replaced at the dealer. A few days after I picked the car up, Sandi called and told me that Bill had accidentally neglected to put the dipstick back in the car after he checked the oil level. He had gotten distracted apparently. He was apologetic after bringing the car back, and I can tell that this is not a normal occurrence for him. Overall, I'm very happy with the service I received here. Bill and Sandi are both really nice and give the impression that they want you to know that your Honda or Acura is in good, competent hands when you bring it here. 5 stars all the way read more

I've been taking my Honda to Bill for several years, and drive down from San Francisco every year to get my car serviced. Bill is thorough, thoughtful, and takes the time to explain what he's doing. I feel empowered to understand what's happening with my car. He always walks me through what needs to be done and what can wait another year. It's clear that he's doing exactly what needs to be done and not charging me for extras. I can't recommend Kaloci & Son highly enough. read more

We've taken our 2005 Honda Civic to Bill ever since we moved to CA 12 years ago. He has always been honest about what he finds, and takes the time to document the reason he makes recommendations. I can not recommend him highly enough. read more

When one of our cars (Honda Civic hybrid) started misbehaving two weeks ago, I looked around for a good place to take it (non-dealer). I've plenty of experience working on British cars and Acuras, but the Honda was beyond what I wanted to deal with. (Like a 4 cylinder engine with 8 spark plugs!?) In the past, I've had great luck with Independence Acura in MV for things I needed help with, but didn't want to drive the car that far, and Kaloci gave me a good gut feeling. They were very helpful, and asked a lot of questions regarding the car, which is always a good sign. They did a great job, didn't replace anything unnecessarily, and explained everything afterwords. Cost? Probably ball park and cheaper than a dealer. Will go back without hesitation. BTW, the AAA guy who towed the car in suggested that a 2009 Honda with multiple engine fault codes probably wasn't worth repairing. He had a similar model and was nothing but $$$, so I was a little worried, but it turned out much better (and cheaper) than I expected! read more

We have been going to Kaloci's for many years. Bill has always done excellent work, is very honest and not overpriced. We have never taken a car in but what he has known exactly what the problem was and fixed it in a timely manner. Other members of our family also trust him with their vehicles. I would recommend them to anyone looking for a top notch mechanic. Business establishments like this are hard to find these days. read more

Very hard to find a reliable mechanic now a days. I have been going to Kaloci's for more than 20 years. They have been taking care of all of my cars. Never had a problem and they have always backed there work. There is no one else I would trust with my Honda's than this establishment. read more

Unable to give me quotes for basic labor/service over the phone. Avoidant in answering direct questions about types of service. States that service is scheduled nearly a month out and would have to be "squeezed in". I understand the work I need to have done but unable to get answers over the phone; frustrating. read more

Thank you fellow, yelpers... We're new to the area and were having this squeaking problem with our 10 year old Honda Accord and found an honest service shop based on yelp reviews to take it into. We thought that the brakes might be ready for a change. We dropped it off yesterday and Kaloci mentioned that the brakes are fine and it's hazing on the rotor that is causing the squeaking due to the eastern/midwest environment it's been in but everything is normal. There was no charge for the visit... They were extremely honest and we'll be definitely be taking it back to them for servicing and any other issues we run into while we're down here. read more

I'm so glad my youngest daughter did the research and found this mechanic. My car is my business for the last 5 years. Bill has been the best mechanic I've ever had in over 50 years of driving. I drive for a living and I share my mechanics information with my riders. Thank you Bill. read more

The engine light went on in my car. This shop hooked up their device to get the error code. Based on the code they got, they recommended I get an oil change (somewhere else due to their calendar being booked too far out) and come back so that they could reset the error to turn off the engine light. They did all of this without charging me. Based on this and my interaction with them, I'll definitely be coming back for regular maintenance service. read more

This is a great place - very honest and reasonable in pricing. They are in huge demand and I usually get appointments a month out, but I don't mind waiting. They are that good. read more

Been servicing my 02 honda civic there for a year and a half now. For the first 3 years or so, I took the car to palo alto anderson honda and menlo honda for oil changes depending on what coupon I had. They'd do the oil change just fine, but the wait was always really long. Also they charge extra for tire rotation. I started looking for an independent after moving to mountain view. Saw positive reviews on Yahoo Local for Kaloci & Sons, so decided to give them a try. It's not a big shop, there is no waiting room. I typically drop off the car when they open in the morning, go walk around downtown sunnyvale (which is only a few blocks away) while they do the service, then pick up the car and go to work. You could also drop off the car in the morning and pick it up after work. Their service is thorough. The oil change costs about the same as the dealers, but tire rotation is free, plus I feel I trust them more than the dealer. Couple of things: they take the car out for a road test even though it's just an oil change. Battery load test is included. They don't try to upsell you on services or inspections that you don't need. read more

I have been going to this place for years, after my friend (who is also a mechanic) told me he was the only honest mechanic in the silicon valley. They do not disappoint! The price for an oil change is reasonable, and they do a complete and thorough job. For example, my Honda accord usually gets 350 miles in a tank after I get my oil changed at other places. After an oil change here at Kaloci & Son, I usually get 380-400 miles per tank. I also recently got my 60K service here and they initially charged $400. But after inspection, they did not need to replace my air filter so they deducted it from my bill and only charged me $375. They also noticed some clips on the front bumper were missing, and said they would replace it for me for the cost of the parts only and would not charge me for labor. read more

This is the best shop I've ever been to, hands down. They are so honest, one time I took my Civic in for a problem, and they called me later to tell me they looked up the symptom with the manufacturer and it was covered under a Honda recall. They could have made a few hundred bucks off me for this repair, but instead they were thorough and honest enough to advise me to take it back to the dealer, where it would be fixed for free. I took my Honda to them for years, and even though I now live 50 miles away, I think I'll take my car back to them next time it needs service. Bill and Mark are soft-spoken to the point of being quiet, but they explain everything very well. They give you a service checklist showing everything they did, with check-offs for Yes, No, and Not Applicable. Their notes are easy to understand. For example: if they detect a minor problem that might not need to be fixed for another few thousand miles. read more

These people are fantastic! My Honda had been having a problem that the steering wheel shakes at high speed for over a year. I have taken it to 3 different mechanics many, many times to try to fix it. I have had the brake caliber and rotors replaced, then rotors turned, brake pads replaced, tires rotated, alignment done, gotten talked into having my timing belt replaced (not related to the problem at hand), on and on. After paying well over $1,000 cumulatively for all these "services" and labor, my car still shakes at high speed. The Honda dealer in San Francisco finally said, "you have a foreign substance in your brake system, we need to replace everything, including master brake, calibers, brake line, etc", it would be well over $1,000. At this point, I got smart and took a friend's recommendation and took my car to Koloci & Son. After looking at my car, they told me all I need is to replace the drum brakes in the back because they are well worn and causing problems. There was no foreign substance in my brake system. Approximately $300 later, I was well on my way. I waited to write this review to make sure my car is really fixed. My car has been running great for over 6 months now. Kaloci & son also advised me at the time that my brake master could need replacing, but didn't need to be done for a while. They weren't pressuring me to do anything that didn't need to be done, unlike so many other mechanics! I will be taking my car there from now on. These are people you can TRUST! read more

I took my car to Kaloci & Son when the oil light on my car came on. I called them and Sandy who manages their office told me she would call me back after talking to the owner. She called me back and told me to put some oil in the engine myself using only a quart at a time and then come into the shop the following week. When I went into the shop, they kept my car for the day and when I came back, they had prepared a report where they detailed what could be wrong and explained what my options were. It turns out that some seals close to the timing belt were leaking and I had to get them replaced. All their appointments were taken but since they advised me not to drive the car in this condition (the timing belt could snap because of the oily slick), they took the car in and worked on it during their free time returning it to me after three days. They were extremely honest and I never felt that I was being taken for a ride. I recommend them to anyone. read more

I have taken my car here for over 10 years and they are the most honest shop that I have ever taken my car to. The owner is very polite and will take the time to answer your questions. I will never take my Honda to another shop as long as Kaloci is around. Because they do great work, you may not be able to call up and take your car in on a moments notice. RAIN D.- SHAME ON YOU FOR GIVING THIS SHOP ONE STAR. Take the time to at least know when your car need's to be tuned up. Your lack of being responsible does not justify rating a shop that you have never done business with. You need to stop yelping... The lady that answered your phone call was just trying to be helpful, Ive met her and she is very nice. read more

This is a 5 star review I owe them for a long period of time, for we have been their customers for more than TEN YEARS now, and still counting. I first found them through Car Talk and Yelp, they are so honest, professional, polite, straight foreward, attention to details, and this is our must go to place like doctors for our Hondas and just like another reviewer ever said, I noticed here in reviews, this is the assurance that giving us confidence, that we can continue to purchase honda cars or SUVs. If I can give more than 5 stars to this service, I will. Based on my 10 years of experience with them, I would definitely, highly recommend them for any service needed for Honda and Acura vehicles. They are simply just superb excellent in honda vehicle services, thumbs up. I like them. read more

been here last month for my 2013 honda civic oil change. Bill/Mark figured out some engine oil leak and immediately stopped working on the car and asked me to take it to a dealer and claim it under warranty. that is very nice of him. and even upon stressing him, they refused to get any fee for the inspection - this is a uncommon scene in silicon valley. after getting the engine oil leak repaired from a auto dealer, i took the car back to Kaloci for the oil change. they did a neat job in doing the inspection. they also did a test drive as i felt sometimes car is drifting. and for all these the charge is very reasonable. Bill gave a very technical explanation on why i shouldn't got a costly synthetic oil but rather to go for a cheap oil change. i saved $10 here, but Bill showed he is just awesome. highly recommend this shop for Honda/Acura service. read more

We have 16 years and 3 cars worth of experience with Bill. He is as honest a mechanic that you could hope to find for your Acura or Honda. We really dislike Honda dealerships but our next car will be a Honda or Acura because we know that Bill can fix it. Bill's style is to provide the greatest amount of value over the life of your car. Any time a repair is necessary for safety or for preventing an additional cost, he recommends that it be done immediately. But he is opposed to doing repairs and replacements before it's necessary because he cares about saving money for his customers. If he can't fix the problem, he will refer you to someone else who can do the work. He will not accept a penny from you that he hasn't honestly earned. A rare mix of skill, humility and honesty that we could use more of around here. read more

This is the best Honda repair shop in South Bay. No doubt about it. I have a 1994 Honda Accord which is still running strong and sound. I have been through several different automotive repair shops in the last 20 years. Since one of my friends referred Kaloci to me about two years ago, I have ditched everyone else and only gone to this place. They do a great and detailed work on the car. They also explain in details regarding the potential problems and consequences but they have never tired to sell any service. It's more like they are discussing the problems of your car like your workplace colleagues with in-depth automotive knowledge -- friendly, honest, and not pushing at all. Their works are great and the charges are very reasonable. For several inspections that I had been charged a premium at other places, they did it for free. It makes me feel like their first priority is to restore my car to be as good as brand new and trouble free for a long long time. The only little but understandable complaint is that they only take appointments and usually I have to schedule it a week ahead. Well, given their great reputations, the place is always flooded with returning customers and new referrals. I guess that is unavoidable. read more

I've been a customer here since I've had my 1997 Honda Accord (~13 years), when Mark was working with Bill (he's long since moved out of state) and pre-Sandy (the gal in the office). I heard about Kaloci through a referral and have not regretted a thing. The Accord is gone and has been replaced by an Acura TL, a decision made because Bill is Honda/Acura certified and I seriously did not want to find another mechanic to service another car make. It's a small shop and they work on about 3 cars at a time with Bill being the owner and head mechanic. He has between one or two other mechanics helping at any one time. This shop is honest: If an issue comes up that is recalled or under warranty, Bill will tell me and send me to the dealership instead of doing it and charging me himself. He is soft spoken, extremely polite and explains everything thoroughly, and in terms I can understand. I trust Bill 100% and he is as loyal to me as I am to him. This shop is fair: The price is cheaper than the dealership and is fair for the quality of service I receive. True story: I took my Acura to Stevens Creek Acura for a warranty issue. They were "nice" enough to check my car for other problems and the sales guy came to me, all freaked out, that my brakes needed to be replaced because there was only 3-4 millimeters left. I mentioned that I already have a mechanic and that I'd have him do it. The guy then tells me that if I wait, I could get into a serious accident and kill myself and/or my kids! I called Bill right then and there and told him what the guy said and Bill reassured me that brakes were fine, that 4 sounded like a small number but in reality, it's not and I had a few months to delay a brake job. What's with the up sell Stevens Creek Acura guy? Seriously?!? You do need to schedule service in advance because this is an appointment based shop because of it's capacity, size and bandwidth. Even for a simple oil change, you do need to call in advance so be organized and give your car the attention it deserves. Note that I used to take my car to Jiffy Lube/SpeeDee and they've removed and not replaced my piggyback plug several times. I think it's so they can hook up their vacuum hose to quickly drain the old oil. This breaks the seal to my oil pan and and I can only assume that this is not good. Bill has had to replace the plug (needs to sit and dry overnight) and I only take my car to him for oil changes now as I know he will change my oil properly. To reference Rain D's complaint: You spoke to Sandy, who is from the "Bread Bowl" of America. Folks tend to be informal 'round those parts so just answer with a "Hello." Sandy does tend to speak like she is a mechanic, when she's not. I swear she wasn't trying to make you feel bad or harass you. If you can get past that and get on the appointment book, she really is nice and Bill will make it worthwhile. Sandy's just tired all the time (the woman's been waiting on a marriage proposal for the last 8 years for Heaven's sake!) and some of it may come through in her demeanor. Please don't take it personally. Bill really does a fantastic job and I can honestly say that I've never had any minor or major problems with either car while in his care. read more

I've only started going here, based on a friend's recommendation, and I am impressed. Why I like them, and trust them: - They provide a detailed report documenting the work they did and the 'vital status' of the different parts of your car - They keep the records so if you ever call back, they know what they're dealing with - it's like going to a regular dr. They know what's up with you. - They can give you an explanation in layman's terms so non-car people like me can understand them - Sandy is sweet to work with! What I wish they could do: - Have a driving service so I can get a ride to work after I drop off my car. This is not a must have - more of a nice-to-have. The icing on the cake for me: - I called in because my check engine light suddenly turned on, and i could tell something was wrong with my car. Since they are an appointment based shop, I thought i'd be lucky if I could get my car serviced in 1.5 weeks, and i'd have to get creative in finding my way to work (yes, i'd do that to get my car serviced here). To my AMAZEMENT, Sandy was able to miraculously squeeze me in the next day. So after put-putting my car to the shop, I received a call in the afternoon telling me everything was fixed (apparently it was a super easy fix), and I picked it up that same afternoon. This is my car shop! read more

I can't say enough good things about Bill, Sandy and the Kaloci team. To be able to continue to have them work on my vehicles is one of the main reasons I continue to buy Hondas and Acuras. In my book, you want a mechanic that not only does great work, but is also one you can trust. I trust Bill whole heartedly, and have worked with him for many years. He consults with you upfront so you know what you're facing, is timely with his work, and I never, ever feel like I've been taken advantage of financially. Honesty and integrity are the bedrock of this shop. Almost disappointed I feel driven to share my thanks on Yelp since Kaloci already books 2-3 weeks out and this review may delay that further. Bill and Sandy thanks again for your outstanding service. While our relationship is professional, I feel like we interact as good friends as well. Troy read more

Highly recommended! Bill (the owner mechanic) is pleasant, knowledgeable and thorough. Prices are fair. Since this is a small shop appointments are usually 2+ weeks out, and depending the extensiveness of the work may take more than a day. Honestly, this is the BEST auto repair shop I've found in the area (for my Honda). read more

This shop is honest and extremely professional. Their goal is to keep your car running while minimizing your out of pocket expenses. Saw them regularly for last 12 years. Highly Recommended !!!!! read more

I should have done this review a long time ago. I first starting taking my car to them way back in 1999. They took excellent care of my Honda CRV. I then traded that in and bought a Honda Fit 2010. Four more years of excellent service. What stood out to me were the following: 1) Honest evaluation of what should be done 2) Going thoroughly through the list of items taken care of with each servicing 3) Making sure I knew when my next service and what level of service should be 4) Well priced 5) Sandy always extremely helpful I am sad to say that I no longer own a Honda and shall miss using this business as those that maintain my vehicle. I always knew that when I drove my car away from their service that the car was running in tip-top shape and safe. I am somewhat saddened that this 14 year relationship has come to an end. I wish them continued success and encourage all Honda owners in the area to use this outstanding business. Just to let you know how much I liked them, I live in Redwood City. I would drop my car off and take the train home. Then hop on the train to go pick up my car. Never considered it an inconvenience, since I was getting top-notch attention paid to my vehicle! read more

This is long overdue. I live a little too far away to use them regularly now. I first went to them over 20 years ago. Bill and Mark were simply the best Honda mechanics I have met. Mark moved away so Bill is maintaining Kaloci's standards by himself. read more

Bill Wada has repaired / maintained both of our Honda(s) for over twenty-five years. He has accurately and quickly diagnosed the few ills that have befallen both my Prelude (1992) and Odyssey (2003). So this review is long overdue. I am a fair to meddling shade tree mechanic. And did all my own repairs / etc for many years. It is always a pleasure to find a really good mechanic that I don't have to second guess or worry about. My one concern in giving this review is that it will make it a bit more difficult to get a timely appointment. I unreservedly recommend Kaloci & Son (Bill) for your Honda repairs. read more

If you're looking for really small services on short notice, such as oil changes or smog checks, I'd use another business, but for all of my major problems and scheduled maintenances, I go to Kalochi & Son. While it's true that they usually require an appointment to be made about 2 weeks before you take in your car for maintenance, if you happen to call during a slow period, they may offer to take care of your car that same week (which is what happened to me during my most recent visit). They were even able to squeeze me in for an emergency diagnostic when my check engine light came on, and helped me find a service to replace my transmission. They're pretty fast workers, and when I took my car in for a minor service, they finished in about 6 hours. They are also very knowledgeable, and when you come to pick up your car, Sandy will give you a written report and explain what everything means, which is good for car illiterate people like myself. They definitely know their stuff here, and I don't mind taking the time to drive down from the Sacramento area (where I am currently) to have them take care of my car! read more

Bill has worked on all my Honda's and Acura's for more than 10 years. Always high quality work. Best and honest mechanic!!!

Truely the best. Bill, Sandy and the whole crew will make your experience possitive everytime. Thanks for all the years of great service. read more

honest, trustworthy, thorough, humble, amazing. needed some work done on my 1992 nsx and i like to try simple things before i go complicated. scheduled an oil change will sandy and came in, dropped the car off, planned on picking it up at the end of the day with a second set of keys. got there after closing but bill was still there, and he spent like 30 minutes showing me videos and pics of all the stuff he found on the car. didn't pressure me to do any work and even suggested i see if i could get some stuff done elsewhere but because of this meeting bill will be getting a lot of my business. will also refer friends and family here as much as i can. read more

I'm really forgetful when it comes to my car. Last night while going to night school after work, I had it in me to check my oil change sticker, and it says I need an oil change either at 91k or in October. Well it's December and my mileage is at 94k. I was freaked out! I never let it get this bad before. To be honest I got kind of scared driving because I wasn't sure what would happen. I had class right then and it is 2 hours and it was 7 pm already so no places were open anyways. I asked my classmates is it bad. I'll admit it, I know very little about cars and at the moment I thought my car might explode. My classmates said I'm probably okay but I should try to get an oil change as soon as possible. So I was going to take my lunch break from work to get it done or whatever time was free. This was the closest best review place near my work. Silly me I usually go to places that take walk in close to my home so I thought this place wouldn't be too much different. I called in to see if I could walk in if not maybe I could make an appointment and squeeze me in. So here is how the conversation went. I should note this is not exactly what happened, this is just from memory. *Ring Ring - it was actually a long time, I thought they might be busy* K&S - Hello *A female voice answered* Me - Is this Kaloci & Son *I should know I'm bad at pronouncing things but I thought it was weird she didn't say the business name when she answered* K&S - Yes this Kaloci & Son *she pronounced in it correctly* Me - Sorry for prouncing it wrong *seriously story of my life* I need an oil change, is there a good time today to come in? K&S - we are appointment only Me - Great is there an appointment today? K&S - Um no... Me - Okay well I kind of need an oil change badly. K&S - *interrupts me* well I need your first name. Me - okay it's *my first name*, when is the next appointment that's free? K&S - I need your last name? Me - okay it's *my last name* K&S - how do you spell that? Me - *me spelling it* K&S - can you repeat that? Me - I need an oil change today or as soon... K&S - I know we are trying, what is the make and year of your car Me - *tell her the make and year of my car* K&S - how many mileage on your car? Me - 94-95k K&S - when is the last time you got the oil changed? Me - I honesty don't know but the sticker says I need to do it at 91k. K&S - what kind of oil do you use? Me - Mobile 1 Okay this is were things get bad K&S - you know you're suppose to get that change every 5k Me - Yes I know that's why I feel i need to get this done soon. K&S - well do you normally go to a dealership or just shop Me - just a shop usually when it's time to get an oil change. K&S - did you do your 9ok check/tune up? Me - Um... I think I did it at 70k, I missed the 50k one. K&S - You mean 60k, you know you're suppose to do your tune up every 30k. Do you know you're suppose to get it done very 30k? Me - I think I knew that... okay K&S - do you have any records of your car? Me - no, okay I think I just need an oil change today and it doesn't seem like you guys are free, so I'll just end the conversation now. K&S - okay bye. Okay I know places are busy especially if they are good... and I understand if they can't take me today or tomorrow, and that would be fine and probably wouldn't give a bad review but what was up with the 3rd degree? I know I suck at taking care my car, but I am honestly trying my best and the last part of the conversation really really made me feel bad that it seems like I know nothing about my car and it makes me look like I don't even try to take care of it. Seriously it made me want to cry because all I wanted was an oil change and now I feel bad about being such a horrible car owner. Point is, you need to make an appointment far in advance and it seems you need to be prepared to answer detailed questions about your car when you go here for the first time. That is all. read more

I've been a long time customer of Kaloci, I really like them because the owner Bill is knowledgeable, honest, and does quality work. I also like that they specialize in Honda/Acura only. I give them 5 stars for the work they do. But in recent years, it's been a big hassle to simply do maintenance according to the Honda owner's manual. They have their own maintenance schedule, which far exceeds what the manual requires. When I try to insist on doing things according to the manual, they give me a really hard time about it. So I had to dock them a star for that. It's just not worth the hassle every time anymore. Also, they're so booked up that an appointment is at least a month out. read more

The office manager (I assume) made it very clear to me when I called to inquire about diagnostics that they're much too busy to take my money. Next! read more

Have you ever been to a mechanic and NOT been charged for something ? thats right - they fixed my rear light for free and inspected the check engine light thoroughly (also for free) to let me know if i needed to repair it any time soon. So refreshing !!!! This is family owned business for families and they really explain to you whats going on in your car ! read more

I've been going here for years, and will never go anywhere else. Bill and Sandy are the best. One thing to keep in mind is that Kaloci schedules 2-3 weeks out (probably due to their extremely loyal customer base keeping them busy!), but once you make an appointment, they will give you the best service for your Honda/Acura you've ever had. They are extremely diligent about showing you and describing you everything they've done and checked on your car (I've learned a lot about my car just from those debriefings) and things to look out for in the future. They're also great at telling you things in terms that will make sense even if you know very little about cars. Their work is fast and extremely good--they've fixed every issue I've ever had with my Honda, and their prices are always reasonable. I used to live in the Bay Area and go to school in San Diego, and I would always take my car to Bill when I was home on break. There were a few times my check engine light came on while I was in San Diego, and once it was right before I was supposed to drive the 500 miles home so I went to the Honda dealership in San Diego. Unsurprisingly, the dealership made it sound as though my car would explode if I didn't shell out a thousand dollars in repairs right then and there. I called Bill, who called the San Diego dealership to get the engine code and then called me back to walk me through what I did and didn't need them to do before driving home. (Saved me 800 dollars and made me feel a lot better about driving home!) Another time, I was hearing weird sounds in my car and brought it in. Bill examined it for a few hours and drove it around to test things out, and never charged me because he didn't put in any new parts. (And after that, I never heard the sounds again.) And he's been extremely generous about changing lights, windshield wipers, etc. for free. A few times when I was nervous about whether I should get work done early, he would carefully go through why it would be perfectly safe (and cheaper) for me to wait. Sandy's been great about getting me in when I needed emergency service before going on long trips (though partly that was luck--they really are booked a few weeks out, so call early!). Everyone there is extremely polite, helpful, honest and just all-around decent. I've never had a better mechanic and might even only buy Hondas from here on out so I can keep going to Kaloci! read more

My car didn't pass a smog test this morning. Stressful! I called this shop (and many, many others). The frank advice they gave me was so reassuring, and I'm so grateful they didn't try to sell me on some diagnostic just to get me in the door. Instead, they listened to the description of my problem and referred me to another trusted mechanic who specializes in my issue (transmission). Thank you for your honesty, and when I get my car back, I'll be coming to your shop for any remaining repairs! read more

The positive reviews say it all. I have two Honda vehicles and I've been taking them both here since I heard about this place years ago and never had a bad experience. Bill, the owner, or any of the mechanics there take the time to talk to you and explain everything, answer questions, etc. everytime. They're priced about the same as what you'd pay for at a dealer but the difference is that they don't try to upsell you and they will honestly tell you what things need to be fixed soon and what can wait. The only reason I sometimes go to a dealer is if there is some Honda recall work that needs to be done and everytime has been a bad experience. The last time I went in for some recall work at a dealer, when I picked it up, they told me I needed to change the brake pads because there was nothing left (0 mm), needed to change the timing belt, engine mount, etc. I just had my timing belt replaced and, when I took it in to Kaloci's, they told me my brakes were fine and I didn't need to replace them for several thousand miles yet. Given the bad experiences I've had at both Honda of Stevens Creek and Larry Hopkins Honda, the only reason I'd even consider buying a Honda again is because of this place. This is the only negative I can think about this place is that they only work on Hondas and Acuras. But this just means focus on the models they know, unlike other places that claim to be experts in all makes and models. I've recommended this place to several people and none have been disappointed. read more