I lived in West Des Moines, Iowa from February 2013 to November 2013 and I used to get brazilian…read moredone from Kari in the Valley West mall. It was my first brazilian experience in US and she made me feel really comfortable. She is very quick and I felt very little pain. She is definitely an expert. A big thumbs up to Kari!! I also got a haircut, don't remember the stylist's name, but it was not that great. And also got a facial in the Johnston or Des Moines location but wasn't very happy about it. The staff is friendly, the ambience is great and they have good customer service in both the locations.

I had been going to this salon for 10 years! I trusted them and recommended them to everyone. But…read morerecently I had the worse experience I have ever had at a salon. And I am not saying that lightly! I went in on a Wednesday and asked them to touch up my hair. I had a very gold, ombre color. The hairdresser said she was going to try for a more rose-gold color. Okay. My hair came out pink! Not a subtle pink, but a true-pink! I told the girl I wasn't loving the color and I had expected it to be more gold. Over the night, I didn't warm up to it and scheduled a correction with the salon that Thursday. From the second I got there I have never felt so judged! I was treated like I was a problem client, like they wished I wasn't there and accused me at one point of changing my mind. They lightened my hair and applied more gold but the pink was still obviously there. I was told I might have an undertone of pink but these were uneven and sporadic light-pink highlights! I expressed that I was unhappy because I wanted my hair color to at least look like I did it on purpose. I asked for them to put some kind of light-pink toner or something on the ends so it was at least a unison color. What additionally upset me, the owner said I was changing my mind and they had already done $300 of free services to correct my hair, so they would have to charge me for the toner. When I asked how much would it be the owner and hair-dresser spoke at the same time and quoted me two different prices! The owner said $45, the hair-dresser said $25. I was done and just asked them to finish drying and styling my hair, so I could leave. I was a loyal customer for 10 years, I asked for a easy fix for the fact I was prepared to live with pink high-lights, even though 48 hours ago I had none, I was treated badly, and I was getting quoted different prices. I left in tears and drove home crying! I will never go back! The warning I have too those who decide to go to this salon is that do you want to take the chance to be a client that they screw over and then blame you for the mistake making you feel like garbage? Not worth the turmoil with so many other wonderful salons in the area!

Merideth is always super accommodating and listens to concerns about my hair and my budget! I have…read moreextensions and always get lots of compliments about my hair without anyone knowing that there is some extra added in there Highly recommend!

I've been getting my hair done by Lauren for a couple years now. She's awesome! I went to several…read moresalons in Ankeny and they were all way over priced or they didn't understand how to do color well. Lauren does great cuts, colors my roots, puts in the best sun-kissed highlights, and she's fun to talk to! Guys, this Salon is it.

I had my hair color done for the first time by Bailey. She did an excellent job. I enjoyed her…read morecompany very much. The prices at Marc Stephens are more reasonable than most salons. Great experience all the way around! I recommend highly.

Working Mom of a special needs child. Finally made the stars align and made time for myself and…read morebooked an appointment! I spent the day giddy with excitement for a new look.... only to get a cancellation call as i arrived. I sat in my car in tears instead. I was so excited and the letdown hit hard.

I am so impressed with this salon and my stylist is/was extraordinary. Amanda is such a real,…read morepositive, breath of fresh air. On top of giving me a great color, cut and style, she helped brighten my day. My hair was styled today just as good as I had it on my wedding day. Amanda did a great job with my highlights around my face to hide my grays, and did I mention I LOVE the style. I also love supporting a business that gives back. Thank you Trixies, Amanda and all for helping me and others feel beautiful and smile.

The salon is so family friendly, they had a kids station with some toys so my son could stay…read moreoccupied. Everyone was so welcoming, kind and educated. My stylist took the time to explain the why behind everything she was doing, and made me feel so comfortable. I could tell they took the health of my hair seriously. I wanted a blended blonde look and it turned out great. I got to relax while they took care of everything else!

Stacey is wonderful! Great haircut and great culture, everyone there was very welcoming and…read moreexperienced! Definitely going back soon!

I'm so glad I found CC because she knows how to cut hair and cut it just the way I like. I showed…read moreher a picture of the haircut I wanted and she agreed that the type of cut I wanted would frame my face well. My hair is long and thick and she did a great job cutting it down and thinning it out. She did everything herself from washing my hair, blow drying it, straightening it, cutting it, then layering it and then focusing on the details to make sure it was all even. I recognize that it is extremely labor intensive work to be on her feet all day so I'm so grateful that she stayed open late to give me a haircut at 5pm on a Saturday. CC was very respectful of my time and was able to get me in and out in an hour. Checkout was a breeze with payment via credit card. I'm so appreciative of her very beautiful space, her attention to detail, her professionalism and her expertise to her craft. I highly recommend CC!

CC is a great hairstylist. She knew what style would look best on me. She is highly skilled and…read moreproficient. I showed her 3 styles I liked and discussed my easy care routine and she was able to recommend one with modifications that would look good on me. I highly recommend CC.

Maddy was amazing. I have a really hard time trusting people with my hair, but I was long overdue…read morefor a service and I'm so glad I found her. From the start, she really listened to what I wanted (and needed) and was so communicative throughout the whole process. She was incredibly gentle, made me feel totally comfortable, and absolutely nailed the color--perfectly lightened and toned. I'm so pleased with the results and just so grateful to have had such a great experience. I'll be returning to Maddy and I recommend her for your next lightning service. The salon itself was bright and inviting. Super clean, modern, and cozy without feeling crowded. You can tell they put a lot of care into creating a relaxing environment.

Absolutely love this salon! From the moment you walk in to the moment you leave you feel welcomed…read moreand comfortable the entire time! Everyone here is top notch! It's clean, beautiful and truly an incredible space! Highly recommend!!

Once you sit in Rona's chair you will be a forever customer. You start going to a salon for hair…read moreservices, but you keep returning not only for the exceptional work on your hair but also for the great conversation. Rona is the best at taking what you show her or describe and making it a reality. She is also amazing at coming up with suggestions and knowing what is going to work for you. Regardless of whether you need color, cut, extensions, treatment or an updo for a formal event, I 100% recommend Salon Tec!

So I have been wanting to try a keratin treatment on my hair for ages now. I got in touch with…read moreRona, and asked her about it. She was very helpful so I decided to just go for it. Rona was also my stylist. I have very thick, long hair with a decent amount of frizz. Rona was very open about every step of the treatment, and also very thorough on after care. It was definitely a long and pricey process, but it was well worth it! Rona did a wonderful job and I am absolutely in love with my hair for the first time in years. Thanks Rona, and sorry- but I'm a lifer now