I had a very frustrating experience with BodySpec and would not recommend them if you care about…read moreaccuracy and consistency in your body composition data. My report initially contained a confirmed processing error. After I pointed it out, they "reanalyzed" the same scan and uploaded corrected results -- but the numbers for the exact same scan date (October 26, 2025) are different between the old and new reports. This includes different body fat percentages and lean mass values for the same scan, which should never happen. Despite this, they insist the updated results are "accurate" and refused to offer a complimentary rescan. What's more frustrating is that when I asked for clear validation (what exactly went wrong, what changed, and why the two reports still show different data), they avoided directly answering the most important question: why the same scan still produces conflicting results across reports. That lack of transparency is unacceptable. If a company cannot guarantee consistent results from the same scan, then the reliability of their entire service is questionable. I rely on these scans to track real progress, and this experience has completely undermined my confidence in their data. Reply to BodySpec: Once again, I want to re-emphasize that you've changed the results for the same scan THREE times!! Imagine if I had trusted your data from the beginning and never contacted your team to look into it -- I would have been relying on the wrong data. What's the point of doing the scan if the data is incorrect? All I'm asking is for you to compensate for YOUR MISTAKE by allowing me to have a complimentary rescan, and I'll let this go. But your customer service has dodged my question and is essentially saying "trust me on the data." How can I trust it after my data has changed THREE TIMES?

This was my first time doing a body spec scan and I didn't really know what to expect. I have been…read moreworking out pretty regularly with Orangetheory fitness, where they will sometimes perform an InBody scan to measure your body fat and muscle and weight and progress in improving these as your workout regularly. But even OTF is upfront about the fact that the DexaScan is the most accurate measurement tool. So I wanted to sign up for a DexaScan to get a baseline measurement of my physical state. They have many different packages, but I just went with the 2 scans per quarter (3 months) for $79.95, which comes out to about $40/scan and seems reasonable. Signup is easy, all done online via their website. You choose a date and ~15 minute window and just show up a few minutes early. The parking is easy, with plenty of spots in the lot behind the building. There are two semi-walled off "rooms" where the machines are located, one in each. It's basically a giant table and an x-ray machine. You lay on it for about 8 minutes and it's done. The guy who did my scan, Juan, made sure to wipe down and disinfect the surfaces before it was my turn. And my results were emailed to me within 10 minutes of completing the scan. All results are saved in your online BodySpec profile. I'll be back in a few months time to see if I've improved!

I have been going to WRI for over a decade. They have been very helpful from scheduling…read moreappointments to assisting me with insurance billing. It is always a good conversation with the doctors and staff there both medical and non-medical related. :)

Called Menlo Park office to see if this scheduled memo will be covered by insurance. The lady kept…read moreon saying she had no idea which is fine but other diagnostic places will call the insurance to confirm. Based on her response, canceled the appointment to avoid any billing complication as many other reviewers had experienced. Suggestion to Dr. Cuter man that office staff needs a refresh lecture on customer services.

I would like to say that Joseph is one of the best there is in helping others. On this particular…read moreday, I was feeling very worried about my condition and really wanted to get an ultrasound in order to make an emergency decision. With the weekend coming up, I was unable to reach my own doctor and even Urgent care was booked for the rest of the week. I checked on Yelp and found Josephs great reviews and sent him a message about my condition. He immediately responded and told me he could make time at the end of his work day to help me do the ultrasound (knowing my condition). Whats really great is that I could pay out of the pocket at a great price without worrying about my medical insurance limitability, which most places will not take. On the same day, I drove to his office in the afternoon and met him. I told him about my worries and he was just so understanding, comforting and told me he would do his best to find any issues and would even provide a note to emergency in case he found something that needed immediate attention. As we went through the ultrasound he kept reassuring me about things, and did a super thorough scan of the area I was concerned about. He provided me with a lot of information, including images I could take home and a report that was sent to me within a few hours. I learned a lot about the scan and felt like I was under the care of someone who really wanted me to pull through. I feel he goes 100% in the work he does! I'm very grateful Joseph was there for me on this day and I don't know how I would have coped if I didn't find him here on Yelp. He is one of a kind and one of the Best there is in service and caring for patients. All around super cool person and truly a gem, Blessings!

Just had an abdomen ultrasound done today by Joseph who I found to be very professional,…read moreknowledgeable and friendly. Joseph has over 20 years of experience and it shows! He was very informative,answered all my questions, and explained the images with details. Smart Health Screening is an out-of-network provider under my insurance but I decided to go with it because nowadays honest and genuine customer care is hard to find. Keep up the great work Joseph. I highly recommend this business.

I was able to watch a nature screen and music during scan. The hour went fast. I wanted to know…read moremore about my heath and discovered the analysis of what i can now discuss with my doctor 10 minute visit

I give Prenuvo a 2 because they do find valuable information. This is my 2nd time using Prenuvo…read more The 1st time I used Prenuvo I did a full body MRI. Prenuvo sat on results for 2 weeks before they released them to me and the person telling my results was not competent. This 2nd Prenuvo I did the executive. I got my MRI results back in 5 days. Prenuvo scheduled my consultation for 2 months out. A week before my consultation, Prenuvo sent me an email and canceled for no reason. I called and stated my labs, brain scan, and body composition was not released to me. I had labs that needed urgent following up just sitting there. Very frustrating. What's the point of doing all this if they are just sitting on the results. You have to be very proactive and follow up.

Stanford Medical ordered the MRI and scheduled it to be done here, in downtown Palo Alto. It's an…read moreeasy trip off of the 101. There is plenty of parking. Easy dropoff access for those with mobility issues. Lovely neighborhood pocket park right around the corner should you need a place to just breathe. Variety of restaurants and cafes on the next block north if you need a bite to eat. Waiting room is smallish and has a tv running nonstop in one corner. There is also a charging station for phones and tablets.

Great place to feel awful. Better place for all the great care and assistance. Thanks .read more

Highly recommend this place! Last year I had a MRI on my shoulder. No problems at all and I liked…read morethe smaller office setting vs. the hospitals. This year my husband needed an MRI on his knee. We waited over a week for his doctor's office to get approval from our insurance company. With no approval in sight, I decided to make an appointment with CA Advanced Imagining just to get our name in the appointment book. I told Andrea about the wait time for our approval - she got our information and called our insurance and got approval in less than two hours! I'm so grateful for this since my husband has been limping around and in pain for days. I feel that although the doctor's office said our insurance was "pending" and they can take up to 7 business days to approve, I don't think the called it in at all since Andrea got in done in two hours. Husband was in and out in an hour and he's giving the place a thumbs up too.

This is the second time I had an MRI by Ben Reese and he could not have made it more comfortable…read more He is kind, clear in what is to be expected and very professional. I would encourage anyone needing this type of procedure to know it can be easy and quick when you have someone like Ben helping you out.

If I could give this location 0 stars I would. I called SimonMed 10 times today, 8 times yesterday,…read moreand not a single person EVERY picked up. Even worse? My in person experience. When I arrived, it was approximately 12:45pm and nobody was there. I guess they were at lunch, but there wasn't a sign on the door and at 1:15pm, the doors were still locked and I had a 1pm appointment. Save your time and take your business to another business that appreciates your.

I got a referral for an X-ray from my PCP. This company then proceeds to spam you with text…read moremessages and voicemails saying go walk in for an X-ray appointment. You cannot make an appointment online for an X-ray - you will not be able to proceed further and it says go walk in. I tried to walk in today (Wednesday) at this clinic but then they said sorry they don't do X-rays at this location on Wednesdays. Ok.... This was not mentioned on their website anywhere for this location. I asked the front desk if other sites have X-rays today and she mentioned San Mateo "but only until like 12:30 PM or so because the tech goes around" What is the point of advertising that you can walk in anytime for X-rays when in fact the availability could be quite limited / unavailable and you wouldn't really know until you get there? Their website has an "X-ray queue" and right now it says 1 waiting for this location but they're certainly not waiting for an X-ray today since they're supposedly closed for X-rays today. What is happening! I'll try again and will try to report back on the actual experience but beware don't come to this clinic on Wednesdays for a walk in X-ray since it'll be a waste of time. UPDATE: I tried calling this clinic to double check they were open and were doing X-rays but it seemed hard to get a hold of the front desk staff. It seemed like I was being sent to a call center "next available agent" which is not super helpful, so I hung up and decided to just drive back again the next day. I was able to come back the next day and the process was generally smooth. They took my insurance and I only had to pay a $10 fee (hopefully no giant surprise bill later). The actual X-rays only took like 5 minutes not even and the tech was very courteous. Overall I would say a few improvements could be made: 1) the website needs to be updated to say don't come here on Wednesdays for X-rays because the tech is not here 2) the site should indicate any other limited availability (e.g. are X-rays actually available all day?) 3) make it easier to actually reach the front desk via phone for basic questions. 4) I think 1 text / reminder call is probably sufficient. I got 4 texts and 3 voicemails in the span of two days.

I would definitely recommend this place. Having a radiologist in the room during your exam and not…read morebehind a computer screen was SUPER helpful for why I went there. Having someone to openly discuss care with (even though my regular OBGYN wrote the referral) was a game changer. Yes, the parking was strange. Yes, the party happening between my legs in stirrups with 3 people was... different. But truly having a dialogue with medical professionals in that situation really made all the difference. I left with answers and feeling confident as to how he got those answers in real time.

I went for an abdomen ultrasound and got a callback from Dr Raman in next couple hours discussing…read moreabout my reports. Dr Raman is very knowledgeable, expert and very importantly, empathetic and listened to all my concerns and replied to everything to my satisfaction. I have never seen this level of treatment anywhere else. Staff is nice and listen to concerns faced and do due diligence in their work. They truly care about their patients. I will consider going there again and also recommend to others for their radiology tests.

*****ADRIENNE******…read more This rating is strictly for her, Alma (I hope that's the correct spelling) in the authors department & the MRI tech! Adrienne, you deserve a raise a promotion, all of it, you should be running that front office, period. She has EXCEPTIONAL customer service, COMPASSION beyond belief, and her ability to communicate next to none. I had called the officer several times I spoke with Karen, Karen must be unhappy working here because she did not want to help me, she placed me on hold several times, disconnected me several times and upon call back I explained what happened and she was able to help me all of a sudden after asking me to hold yet again. I explained I didn't mind holding as I am sure they are busy but I had been put through to a voicemail and the disconnected and had waited a little while to call back thinking they were busy. She reluctantly took my call and made it difficult to schedule. I called back in the morning and spoke to another lady who advised me after I gave Karen all of my info she did my input into the system and it would push back getting authorization from my insurance company therefore pushing my MRI out another day, I had a stat order and needed a 3T machine. Adrienne was the person I got in the afternoon and I am so lucky I did she showed empathy to what happened to me apologized even though it wasn't her fault at all and she made things happen, mostly , she made me feel heard. That is something that is rare these days, I cannot thank her enough.

They need to stop overbooking patients I had to wait an hour even with an appointment and showing…read moreup 15 minutes early. Seems like a greedy practice trying to overbook patients to make more money . The front desk worker was nice at least

I'm not sure why the low rating and negative reviews. I've been to SimonMed Imaging twice, once…read morelast year for a knee CT and again today for a bone scan. Both times my appointments were exactly as scheduled and no waiting. The imaging technician today, Maggie, was very personable, friendly and professional. I felt very comfortable during my scan. I don't anticipate any complications with the forwarding of my results to my doctor since I had no issue after my first visit last year.

I used to go here when it was Peninsula Diagnostic Imaging. I regret I asked my doctor to send the…read moreMRI here. My insurance states that I don't need prior authorization for MRI. They tell me that it's not approved, even with the doctor's order, but they have their AI call and text every day to schedule an appointment. They were calling and texting more than once a day. It was so annoying that I had to block all their numbers. When I did my mammogram here, they also tried to sell me too many other services I didn't need and wouldn't know how to interpret, and my doctor hadn't ordered.