First impressions:
Once we arrived we found the very tiny office complete with signs that basically say, "we are really busy, don't come bother us unless its important." The front end lady was short with us, telling us "you cannot all be inside of here, go wait out there, I just need the one of you that has the credit card." She checked us in, and was very short with a few more details of the check in.
Our impressions of the suite and grounds:
The suite is dated in some aspects, but is clean and functional.The lanai is perfect and has a great view of the beach, and the living spaces are roomy enough for a group of 4 or 5.
The counter top in the kitchen is a muddy brown tile with dark brown grout, and some of the tiles on the edge were loose and eventually fell off mid way through our stay; we contacted them about this, but received no response.
This place has a full kitchen, but it gets cozy with more than one person cooking. It was touted as having everything we would need, but we found basic things like a scrub brush/ sponge and extra trash bags lacking.
The beds are very uncomfortable, everyone in my family agreed, and the pillows are limp and very unsupportive.
The airflow is less than desirable, but I don't think that could be fixed unless some sort of central cooling was implemented. They do provide swivel room fans for both bedrooms, and living room, as well as ceiling fans in those spaces.
The lighting in the bedrooms is pathetic at best, one has to walk across the room in the dark to turn on the one table lamp that barely illuminates the room.
They do not stock the bathrooms with shampoo or conditioner, just a bar of soap.
The grounds are well kept and there are two public BBQs with some picnic tables with a beautiful view of the beach (the only smoking area happens to be here as well).
This place has great access and view of one of the best beaches for kids and family's. It's just across the road, and most rooms have a view of it.
The pool is small, but we were usually the only ones using it at any given time. To our dismay, the pool has no evening lighting, and the surrounding pool area has very minimal lighting, we felt this to be a safety hazard for families with kids.
Experiences over the course of our stay:
The biggest complaint of our stay is the road noise. The room gets quite warm over the day, and at night the only way to cool it to a reasonable temperature is to open all of the windows. Unfortunately just outside the front of our room is the busy South Kihei Road. Sleep was difficult with this noise all night.
On day four of our stay, we got a notice on our door stating they would be shutting off the water to the entire club for most the following day. For guests, like my family, who cook all of our meals, this meant we had to either spend extra time cooking our meals the night before, or be forced to eat out. We feel they should have offered bottled water and access to toilets at a neighboring resort at the very least.
Summery:
This place has some great aspects, but the rude hotel staff, and the noisy road in front of our room really made our stay here less than enjoyable. read more