I received a text from Fabian asking him several times too text me his business card. and how much…read moredoes he charge per square foot on laminate fll installed which was nightmare from hell. He ignored my requests and sent me a F/ bbl link. and never answered my questions. i am also a Veteran. already purchased the flooring aqua guard aqua guard. I would never recommend this guy. HE never once when I would come by with business card do. free estimate. what a F/ joke. excuse my French. never recommend.

Fabian did an amazing job redoing the flooring in 3 bedrooms! He knew exactly how to put the…read moreflooring down. He also installed new baseboards and helped with small details, it looks amazing. I'm so happy with his work and his dedication to get the job done and done correctly. I wish I would have known about him sooner when I was getting the floors put in.

This business did our whole entire house and now we are having to fix at least 14 tiles due to poor…read moreworkmanship! On top of this the customer service is horrible and has been nonexistent. Have called gone into the store and still have not received any help for their poor workmanship. Avoid this place at all cost. We are also having to rip out their bathroom tile work because how Unprofessional and horrible work they do. This business will just take your money and leave you with a pain in the side. Please, again avoid this place at all cost. See pictures of the worst craftsmanship and tile work I've ever seen.

After waiting 72 hours I'm able to write a review which will not come across as slamming this…read morecompany online. An acquaintance of ours recently had tile floors installed in their home over the summer. The pictures looked great and this company was recommended. We contacted the owner and set up or consultation for the plans we had for our home. We agreed and placed a deposit. It took one week, and our main floor and guest bath were all tiled. We were happy and excited to have the other parts of the house, bedrooms and master bath tiled. We saved our money and called for part two. The one item we added was tiling of our master bath- to include removal of the vanity and adding tile for a feature wall behind the vanity. We paid 50% in December and scheduled install for spring break in March. After verifying workers would show on Monday the week before, we moved all 4 bedrooms into the garage and began camping in the living room. Monday morning arrives and the workers do not show. They cancel for the day because they behind on another project. Day two goes great and we are excited at the progress. Day 3- the bathroom tile installer called in for the day. Day 4 all the floors are done and are being grouted. They dug holes in our brand new installed landscaping in our front yard. After addressing them to not so this, new plastic barriers and new landscaping that's less than a month old, they literally dug a second hole in our front yard breaking the plastic again. Day 4 also-The bathroom has very little progress.... Day 5- the installer comes with their child. We tell the owner we can not take anymore time off work and can not be there Monday to finish up as we can see it will not be finished. Day 6- kid is back on site working with installer cutting tile and installing fyi... we are communicating with owner that the full feature wall needs to be done- what we paid for- and the installer did not want to do. He felt the new vanity would cover it. IT DOES NOT MATTER!! if I want to change my design to two pedestal sinks the tile should be installed professionally and we PAID for it! But sadly, the worker left that day, saying he was done. Grouted over newly laid tile with no spacers and begrudgingly... and it looks horrible. We paid our contract but refused to have them back in our house. We hoped they would do the right thing... an unfinished, unprofessional job.... They did not, they actually blew our phones up to get the check cashed and verified at our bank the next day... We sent photos, we communicated, we weren't bad customers... we we're screwed over and exploited for not being "those" customers

We completed a major remodel on our house in 2012 and I hired more than fifteen contractors to do…read morework. Sean's work installing our floors tied for first place. I cannot recommend him highly enough! If you know a lot about construction, you'll appreciate his attention to detail and his willingness to customize/accommodate any situation. If you don't care much about the details of the work, you might have to tell him that from the get-go, as he's very detail-oriented and can take quite some time in going over things with you. I'd definitely rather have someone who is overly thorough than the alternative, right? For me, a perfectionist, Sean is just the ticket. He and his assistant are very professional and courteous, and also friendly and personable. I had no worries having them in my home. They even helped me roll our 350lb commercial range across the new floors. He moved his truck willingly when I was coming or going. And when our floor contracted (shrunk) more than expected after 6 months of installation, Sean returned to make complimentary adjustments. I highly recommend hiring Sean. I would do it again in a heartbeat. [The only other thing I learned from hiring so many contractors is that I need to ask them all to smoke in their car or in the street. I'm a little sensitive about cigarettes, and most contractors smoke these days, so that's just a tip from me to you (if you're interested). Just say it at the beginning when you hire them and get it over with! No more cigarette butts in your driveway or your landscaping!]

Remember the Seinfeld episode where Jerry takes his car to the mechanic who is fanatical about the…read morecar, thinks Jerry ain't doing a good job, and kidnaps the car from Jerry? Welcome Sean of wood and laminate flooring installs... THIS is a guy you want installing your floor. Some contractors are really owners who do the bids, and the day the real work is starting, you get some young hires at the door (not that they aren't qualified). Sean is an owner operated biz, and he talks about floors like they are living and breathing organisms... "acclimating"... "resting"... He lets you order the floors thru his wholesaler (went w/ Consumer Reports top rated Armstrong laminate), and since I paid the company direct, I bought at cost which was definitely cheaper than the retail (I shopped retail first, narrowed my choices, so I knew what I wanted by the time I went to the wholesaler's showroom). He also accommodated my budget conscientiousness (to put it nicely), allowing me to buy my own baseboards and paint before he installed. But let's talk about dedication... Sean really wants the floors to be installed right. When we noticed a flex in the floor b/c of different levels of concrete where the 2 seams meet, I left him in the house in the morning for a quick tear down job and lay in some filler to remove the flex. Come lunch time swing by the house to drop off my first Costco groceries for the new place, Sean is still there... he took it upon himself to GRIND DOWN the concrete, causing him several hours of addtl work. He just wanted to floors to not flex and using filler wasn't working. Later he calls me and chides me about the temp of the house, and how it's drying out my floors... fanatical devtion I tell you... and I mean it in a very complimentary way. You want a contractor who loves what they do and does what they do well. I have full confidence Sean stands by his work, he's been over several times working around other contractors and we've had several discussions re: any concerns (or maybe his concerns...haha). He was recommended to me by a flooring company whose installers were couple x what he charges, so the nice mgr whispered she'll email me a contact on the side who she has referred alot of biz to... I'm glad she did.

George was the ONLY contractor out of 8 who showed up to quote me to install laminate flooring in…read moretwo bedrooms and who checked the moisture and level of the floors in both rooms. The only one! The other guys said they had no problem installing on an uneven floor or they didn't even mention it at all but they still quote me even more than George. He showed up on time and prepped the floors and read the flooring warranty info and was super diligent and communicative and detailed every step of the way. I'm really grateful for his work and will be hiring him for many other projects as he is a general contractor and I trust him and his work!!

I was in a jam and needed someone to come out asap to help me with flooring install Grigor (George)…read morecame out and did an amazing job. He knew which questions to ask to maximize his talents. His attention to detail was remarkable. I'm going to have him come back and install the backslash also. He's extremely knowledgeable and intrust him with future projects.

Jeff, who is the owner, felt it was ok to leave a nasty message on my voicemail after I called him…read moreout on some pretty bad behavior regarding how poorly the job was being handled by him and his crew. It was almost like he could not take the truth, but whatever the problem, he didn't handled it well and I wouldn't hire him EVER!!!

If I could give a, 0, I would. This firm was hired to put tile in a bathroom and to complete a…read morebacksplash in my kitchen. It has been a few years, but I could not recall the name of the company and I just found their card. I had chosen nearly white tile for the bathroom. The tile was placed when I was at work and I came home to find that the tile, already install, was an ugly grey. They claimed you never know what will come out of the quarry!. Then I came home to find the backsplash was horrible. the tile was crooked and some edges actually stuck out from the wall. The owner became angry when I told him it would have to be redone. They took the tile off, gouged into the plaster wall under it. The company who brought them in agreed the jobs they did were horrible.

I'd like to thank Jake for his professionalism and great quality flooring service. My fiancé and I…read morehad a plan to redo the entire home so we purchased the material and I started in my daughters room. But seeing the time it took and working fulltime, I inquired with some local installers and Jake/Ranger Flooring was one of them. We hit it off right away but more importantly his professionalism, quote and great attitude led us to select him. He did a thorough job and even offered to come back and do touch up work where needed. Really appreciate your 1 service and 2 again job well done on our flooring. Great value for the price charged. Thanks - The Hogans's!!!

Jake did a great job repairing some vinyl flooring that had begun to peel. He was very easy to work…read morewith, on time, and very professional. We wouldn't hesitate to use him again when we decide to replace our floors.

Rob, Marty and Pat... I cannot express how pleased we were with their tile removal and leveling…read moreservice they provided to us! My wife and I bought a fixer upper with the intention of DIY'ing the majority of the work. Little did we know, leveling floors is not as easy when covering large areas. After an embarrassing attempt, I waved the white flag and sought out estimates to get the job done. When I met with Rob (the owner), I knew we were going to go with him. Rob wasn't the cheapest, but he was the best. He was thorough with his assessment and explained what needed to be done. The entire home (2,600 sq ft) needed to be leveled, and we knew this before requesting estimates. Rob laid out the expectations up-front. He explained the process and that it would take over a week to complete the job. the floors were uneven throughout the home and the previous homeowners masked the imperfections with carpet, tile and vinyl flooring. In some areas, the floor varied by as much as 1.25 inches. We knew that we needed to hire someone we would trust and would do the job as expected. We hired Flooring Professionals to remove the Vinyl and tile flooring. Unbeknownst to us prior to contacting them, we were not aware that this task could be done using dust free technology, which was an added bonus, since we were living in the home throughout the process. Rob and his team spent a little over a week removing the tile, grinding the concrete, leveling the floors. When returning home each evening, we were able to see the progress that was done during the day and all of the tools were neatly placed away. While that wasn't expected, it was a clear indication that they take pride in their work. Also, all of the debris from the floor they had removed was placed in bins on the side of the home in an organized fashion. They were very professional, courteous, ON TIME and TRUST-WORTHY. Thank you again for your hard work and professionalism. Having our floors leveled was money well spent.

Update: a good company was found and gave a quote and did a great job on my floors…read more Thanks so much for the unsolicited idiotic "advice" douchey owner of what is probably an equally douchey company! This guy is so "professional" he's psychic and "knows" no reputable contractor will be available in 4 days to give a quote. Guess I will test his brilliant theory. Glad I wasn't unfortunate enough to hire him. I have had the benefit of working with stand up professionals and they basically never act like that!

If you're looking for top quality work then look no more. I recently had desert custom flooring…read morerenovate, my master bathroom. This is something I've been putting off mainly because of the cost. I've had quotes from the companies that come out and you the one day showers and the cost was outrageous so I was expecting to spend quite a bit of money in the shower countertop. After I was quoted out, I wasted no time to start the renovation and I could not be happier. they were easy to work with, and also I was blown away by their way I will not hesitate to use this company in the future.

Do not hire. They do awful work of poor quality. They will send random workers into your home. They…read morewill cancel on you constantly without notice, delaying finishing the project. They are very unorganized and terrible at communicating. Years later, we are still finding issues from their terrible work. After they finally finished, we contacted them several times to come a fix issues for their work. They would send different people each time that didn't understand or know about the issue. Their "fix" was equally bad. They are not BBB accredited, which should tell you all. They will make excuses as to why they don't have this BBB accreditation. Also, a quick search at the Arizona Registrar of Contractors shows they are not licensed in Arizona under Alex's name (the owner) or "Desert Custom Flooring." It also appears that they have not formed an official company with the Arizona Corporation Commission under the name "Desert Custom Flooring." I suspect they are not BBB accredited, not licensed, and don't have a corporation in Arizona under their trade name because they don't want a place where their dissatisfied customers can lodge formal complaints. The bottom line is don't hire them.