Melissa has been grooming my cats for years, both now, when she had her own shop, and when she was…read moredoing grooming out of her home. You can't get any better! I currently drive 45 minutes to Kenosha just so Melissa can groom my cats. She truly loves animals and is so gentle and kind to them. In my house, we call her the cat whisperer. It's the only person to whom I can take my skittish little black cat and not have her freak out and try and claw the groomer. In fact, Melissa is mystified that my cat ever acts out and scratches other groomers because she's a perfect angel for Melissa. I think prices are pretty average compared to other groomers - a little more than $40 a cat. All I know is it's well worth the drive and whatever I have to pay for my animals to be taken care of by such a good, patient groomer.

We have been taking our Berniedoodle regularly here for 4 years since he was a puppy. He has…read moresevere anxiety and requires extra attention. I was informed at pick up they will not schedule him another appointment until they have more staff since he requires two groomers. They could have asked me if I would be willing to pay more but was not even an option. Kinda sucks to start over with getting him used to another groomer.

This review is a little different but felt it was needed to be shared. My dog had injured his dew…read morenail the night before and it was a bloody mess. The next day I had a hard time reaching my vet. I called Head to Tail asking if my situation was something they wanted to take on. Much to my surprise they indicated that they would assess the injury and help with my problem. Once we came in my dog was greeted and taken back for the assessment. A little while later, my dog was handed over to me. The caregiver indicated that they cleaned and shaved the area and grinded down the nail and completed the other nails. The injury wasn't as bad as I thought but never the less, my gratitude can't be expressed enough. The level of kindness and caring was over and beyond what was expected. We are clients of Head to Tail and will be for a very long time. To the crew at Head to Tail, thank you for all that you do for our animals.

this place is amazing. My Australian cattle dog loves going here for her bath and nail grind. They…read morealways treat her like a queen. She's so soft after and is great for her spring shedding grooming I've also referred my in-laws to take their two dogs here as well a boxer and a Weimer Reiner that have severe anxiety for nail cutting, but when they came here, the dogs were super calm and they were able to trim their nails no problem they must work some magic here!!!

Everyone that works at the store is so helpful!! They have been supportive of my pickey eating and…read moresick kitties. They always recommend things to try and if something doesn't work out, I'm able to exchange it for something that does. They care about their customers.

what an absolute horrible business! They overcharge you & when you call them out on it they call…read moreyou a liar & yell at you & demand you never shop there again. Sorry, but when we come in WEEKLY and buy the exact same items, yet get charged a different amount every single time & then when we finally ask for a receipt for once to discover you over charged us you want to claim we somehow hid the "extra item". You searched your database to find my personal phone number to call to yelling at us & refusing to even allow us to speak. The second we'd try to say anything you'd hang up like a child. Your manager needs some serious training on proper customer service & how to actually talk AND listen to people. Also, learn to properly label your animals. just like the bamboo I called you out on before, that "banana spider" you have in there does not carry the spider morph. it is just a plain, single gene banana. When we pointed it out to one of your associates last week when we were in, he told us "yeah, we know, but we think it has a "wobble" so we labeled it as spider too. That's not how that works! Stop ripping people off & then yelling at them when your called out on it. Your manager needs to put her narcissism to the side, as someone who has worked retail management for over 10 years myself, I could never imagine telling a loyal customer who shops at my establishment multiple times a month, every month, for over 5 years now to never return rather than just accept that maybe my sales associate made a mistake. You are a grown, beyond middle aged woman, who acted like a toddler. Learn proper customer resolution skills!

Louie has gone to Central Bark for 2.5 years. They are the best…read more They make sure is well taken care of and treat him like family.

a+ rating guys! They take care of my dog, even when I'm running late to pick him up!read more

Frequent customer. They do a great job promptly. Very friendly................. Idk why I have to…read moreleave so many comments.

please look at the website or on Google from their page. I gave a full experience of what this…read morewonderful place has done. It an absolute must to take your loved go above and beyond truly love what they do exceptional work great and have such compassion. You can see it in there you can see it in their eyes when they see your fur baby. Come in the door to get ready to have their grooming you walk out feeling that your fur baby is going to be safe and cared for from top to bottom and to also be loved while having it done you never know what can happen behind closed doors with so many places in Kenosha that I have heard with my own ears with people that have left dog shops because of the neglect and the abuse a horrible thing I can go on and on about the Puppy Tub nothing but 100% satisfaction

Petco on Green Bay Road in Kenosha is very well managed. Friendly associates. Store always clean…read moreand well stocked. Always get a greeting and a thank you.

Poor service. 3 degrees out. Groomer called in sick Door locked at 8 35. Had 8 45 app. No call…read more Door opened at 8 43. But they want 48 hr notice.

I think it is absurd and inhumane for petsmart to have companion animals in small cages alone…read morewithout any stimulating things for animals who are not mindless, but very intelligent creatures. it is also ridiculous you cannot socialize or pet the animals and the animals do not receive any affection or physical care. Animals need more than a box of isolation with no human interaction. The conditions petsmarts puts these animals in do properly care for their physical and emotional needs.

Terrible customer service all around. Honestly the level of apathy displayed by the store personal…read morewould be amazing if it wasn't so disappointing. Lost a customer for life.