I have been doing business here for ten years, I have a Saturn Sky. First the tech couldn't find…read morethe oil filter. Even three of them couldn't find it. Finally, It's on the top side. No one has ever done any work on the top side, which tells me they had never changed the filter. Coupons not accepted, no military discount. I'm done. Four employees, one customer. Wonder why.

So frustrating!! I arrived and there are 2 cars being worked on and one waiting. I pulled in behind…read morethe waiting car. I was told by the worker to pull up to the first stall. 3 more cars pulled in after me to wait. I sat there for 45 minutes. Then I watched as they started working on 2 cars that came after me! I told them to latch my hood I was leaving. So almost an hour sitting and still dont have my oil changed. Not a way to run a business.

Always a great visit when going to vans! They take care of my wife's and I cars which…read moreprofessionalism and care

I entrusted my vehicle's various tire issues for a third time, yesterday. Van's staff has always…read morebeen very warm, friendly, and professional. As always, they began working on my problem soon after I arrived, for my scheduled appointment. Pricing seems fair. The waiting room is comfortable and supplied with fresh coffee and snacks. I also appreciate the opened Bible! I will most definitely continue relying on Van's to service my vehicle. ~Lori B.

Amazing service every time! Everyone is always very friendly and the service is super quick.read more

I like supporting local family businesses like this one and was really impressed with the…read moreefficiency and friendliness here. Even in such a short time I felt valued and enjoyed the conversations I had with some of the employees. Definitely not a Jiffy Lube or Take 5 experience where they screw with your car oversell you randomness and make no effort in being personable. I hardly ever make reviews but this was well deserved. I was nervous to come here because some of the reviews I'd seen, I looked through and noticed a lot of them were just handing out bad reviews everywhere so I gave this place a shot.

I cannot go any lower than that if I could I would. I took my car in for an oil change a month ago…read more Now I can barely run my car the engine dies in traffic and on the interstate without warning. The car when it goes into gear feels like you've been hit from the rear. They have messed up my transmission and the valves and the computer the services my car engine. I am probably going to have to ditch my car for junk and buy another car. I have contacted the dealer corporate the CEO and everybody that I can think of and I get no answer I am being stonewalled. Finally I'm having to contact a lawyer. If you want your car totally messed up go to Jiffy Lube.

Under staffed, very long wait. I had to leave and come back. Tried to tell me that free oil top…read moreoff was only once between oil changes (I had less than 3,000 miles). I've been using Jiffy Lube in my home state of Maryland for decades and have never heard this nonsense and I could find it nowhere on their website. Very small and gross waiting room. Not at all what I have experienced in other Jiffy Lube location. Manager, Jim they told me that I don't need to know his name when I asked what his name was.I would give zero stars if available. I DO NOT recommend this location.

Anyone see the movie "Zootopia"? Do you remember the sloths that worked at the DMV? Apparently,…read morethe slower cousins of those sloths work at the Walmart Automotive Center in Hendersonville. Slowest tire techs I've ever seen. Also, it's Tuesday and you're not taking appointments for the rest of the week? And shutting down ops at 4 PM when you're supposedly open until 7 PM? Yeah, one star. Just go to Take 10 and save yourself the headache.

I would like to thank Roger,Garth, Charles,and Chase and all the rest that helped my son when he…read morecame to visit and needed tires they went above and beyond to help us - the dealership lied to us about his tires having sensors and he drove all the way back the next weekend thinking it was Walmart's fault he didn't have any sensors in his front tires- they put new sensors in because they had told us to come back and they would help figure out what happened ..we are grateful for all your help We will definitely be coming back to this Walmart for all our auto needs while we are in Hendersonville, NC Working

My wife took her vehicle to the dealership for a recall issue. The dealership told her she needed a…read morebrake system flush. We brought the vehicle in to North Main Automotive. They said she did not need a flush and no charge to inspect. HONEST!!

This is the third time I have brought my car here, I'm not sure if they have a staffing issue, and…read moreunder promise nothing and under deliver is taken seriously here. I'm mystified by the good reviews, I can't even get anyone to tell me what's wrong with the car and look at it after leaving it for weeks at times, are they interested in doing inspections and oil changes only and only look at cars when there's nothing for the day, and their policy is to tell customers they don't know when they leave and be able to look at it, that it might be next week. On average, the last three times I've brought a vehicle here, I've had to call three times a remind them for them to even look at it, and they have moved towards never being able to give any kind of expected time I'm assuming they're still taking new vehicle's during that time and just forgetting about my vehicle or prioritizing people, they know or something? It's anyone's guess when there's no communication. So two thoughts 1. Someone in charge is overwhelmed Adhd person and is not processing cars in the order they come in while customers are being forgotten and not communicated with. 2. Whoever is in charge doesn't have the business assertion skills to refuse business. It would be better to have a future customer than create bad customer service that would make someone wanna take the time to write the review I am writing. The people have not been inpolite at the front desk, but like I said, it's promise, nothing and deliver nothing here, Secondly, I am returning the car for the second time with the same problem, after waiting a week and a half for them to look at it the last time, they informed me that it would be another unknown amount of time before they can order the parts to do the complete repair job, so I let them replace the ignition coil and got my car back I love my town, and I would love to give a better review for a local business, but for now I'm looking for another mechanic, and I would recommend you do the same. Maybe going to Asheville is worth it. When I was on the other side of town, I got some pretty good service at several places. Again, I'm willing to reconsider my experience if somebody wants to reach out, but this has been the worst customer experience at an auto place ever. It would be better for you to tell people that you can't take any business and that they would do better somewhere else then to instruct your staff to tell people you don't know when you'll be able to get to it and make them beg you to plug the machine in and let them let them know what the code says Update: 1/19/23: found a new mechanic, turns out one of the two coils they replaced just two months ago, failed because they were of dubious quality. Definitely not going back here., don't want to create a business rivalry, so I won't say where , but my car is running great now

Zach the Assistant Manager was great!! Polite, friendly and helpful! I had to return after my tire…read morewas patched because my TPS lite came back on. Zach worked me in on a busy Saturday morning knowing I was moving to the Outer Banks tomorrow! After going over all my tires to make sure everything is good. I feel safe to make this trip! Thanks guys!! If I was staying in Hendo, you would be the shop for my Honda!!

go to Walmart and save your money. Will damage your rims. And give you an attitude when you go to…read morepay.

HORRIBLE CUSTOMER SERVICE! I made an online appointment through their website for an inspection…read more When I arrived I was told their online system "doesn't talk to them" and that there were no appointments available and their tech was "busy with a 22 hour job" and thus, couldn't do my inspection despite my appointment. why have an online appointment tab on your website if it doesn't "talk" to you!

Several years ago, I took my Chrysler Town and Country to Fletcher Automotive for its annual NC…read moreinspection and was told it failed inspection due to a leaking rack and pinion, plus a claim that I had a warped and leaking oil pan. When I asked why the oil and power steering fluids were not low and there were no signs of leakage on my garage floor, I was told it doesn't always show up like that and was advised the repairs required to pass inspection would cost more than a thousand dollars for a new rack and pinion and over $300 for a new oil pan. I asked to talk to the technician and see the leaks, and after claiming it would violate their insurance laws to do so they reluctantly lifted the van, where I saw nothing dripping with only a light oil film on the oil pan and nothing that clearly indicated the rack was leaking. I declined the repairs and took it to F&R Automotive, for a second opinion where its owner Fred Vacok (who recently passed away) reported that he found no rack and pinion leak and merely snugged the bolts on the oil pan to fix its minor leak at no charge. I then took the van to another inspection station, where it passed inspection and confirmed both the rack and oil pan were not leaking and later ran that van for an additional 20,000+ more miles before giving it to my granddaughter. It served her well in her last year of High School and into her college years. I've never gone back to Fletcher Automotive and would caution others to be wary.

Had leak in tire. Drove in with no appointment. Two men were working on a car. After I explained…read moremy problem, the one worker stopped what he was doing and immediately took off my tire, found the leak, repaired it and replaced my tire, all in less than 10 minutes. I was amazed at the fast service. It's a small, unknown shop, but great service. I highly recommend them.

Always good and fast. If you have tires that need to be installed, great service. You can sit in…read morethe car and they do the work. Easy.

The staff at Tire pro are the best. Got a flat on way to Fl. After a short wait they show us the…read moreproblem. New tire installed and we're back on the road. Friendly. Courteous staff all around. Highly recommended this tire shop

Fair Prices, a great selection and Excellent service is what you receive from a team of caring…read moreprofessionals. Everyone local knows about this place so you may have a wait but it is well worth your investment in time.