If you're looking for a private driver, you need to reach out to this company…read more They're quick to respond, kind, professional, and easy to work with. Highly recommend using this private car/driver service. We will definitely use them again in the future. Especially since they have drivers across the U.S. Thank you, Jason!!

United Private Car is the best in the area. Their customer service is consistently above and…read morebeyond. They will do whatever it takes to ensure the client has an exceptional experience. Thank you, Camille, for ensuring our specific needs were met. You are the greatest!

Rey and his wife, Gabriel, were terrific! Dealing with the owners and not a middle man or 800…read morenumber was the best decision we made. They answered all our questions, even suggested a few things, which were very helpful. The buses were very clean and the drivers all experienced and made the ride very fun! We used them for our sons wedding in Boston and making the turns in the busy streets of Boston is not easy, but they made it seem so simple! Great prices and just a well run company! We will definitely use them again!

We used Z&M for transport to and from my sons wedding and they did an amazing job! Our driver Kim…read morewas phenomenal! She was continually on time for each trip transporting guests from hotel to venue and back again. She was able to maneuver the large bus through NH back roads through a thunderstorm and downed trees! We will definitely call them first when we need transportation again! Thank you!

Used MRC this past week from CT to Logan (round trip). Very prompt and responsive via email and…read moredrivers both ways were courteous and on time. I will use again!

I found MRC info on Hanover Connect FB page. Price was very reasonable. When we made our…read morereservation we had trouble making our return info. We emailed Matt all the info for our return flight. We asked him to contact us if he had any questions. We never heard back with any questions. They never showed up. We were left stranded at the airport at midnight. Both myself and my husband called him and he said he had no return flight info. I emailed him the whole email chain that gave our return flight info that asked him to contact us if he had any questions. He emailed me several times. This was at midnight. I'm trying to figure out how we were going to get home and he is going back and forth emailing me. At one point he said I don't know what to say. What he should have said is I'm sorry there must have been a misunderstanding and I will refund you the cost of your trip to the airport. Instead he decided to email me telling me I didn't send him the itinerary for the return trip. My last email to Matt was this back and forth was ridiculous and unprofessional. We ended up taking an Uber home and the cost was half of what MRC was going to charge. I have never dealt with a company as unprofessional as MRC. Take an Uber our driver was great 5 star service. Live and learn Matt From MRC read my review. He sent me this response. Need I say anymore? You're going to give me a bad review on yelp but yet you can't get any of the return flight right. And one more email from him By the way I'm not refunding ANY of your money. Learn how to read your email on September 11 asking for you to send me your flight itinerary. Is this someone you would want to do business with? We did give him the return flight information. The flight number there. Anyone especially someone running a limo company can get all the information they need from that. If you required more information you never asked or tell us the pick up wasn't going to happen

Used A Plus for our wedding! We chose the Suburban for one hour. Pick up was from the hotel we got…read moreready at and drop off was at the venue. Cost was only about $190, including tip, which was nice to not have to worry about that the day of. We were quoted $300+ elsewhere for just a 20-25 min drive! We seriously thought about doing Uber where you can schedule in advance for a large vehicle but saw horrible reviews about drivers cancelling last minute, especially if they find out it's for a wedding. A Plus was a great deal and had good customer service. Very responsive via email and phone. We received a 24-hour confirmation email, and a 6 hour confirmation email that included the driver's contact info (name, cell, photo, etc). Very helpful although we didn't need it because the driver was on time, and nice. Vehicle was clean and comfortable. It could seat 6 (7 including driver) but we only needed 4 seats.

I am a healthcare executive that has traveled extensively for the past decade. I have used several…read morecar services over the years. This company is by far the best I've ever used. The drivers are presentable, professional, timely and customer oriented. I would recommend this service to anyone!

We booked a party bus through this company for last Saturday night. My two friends planned this…read moreparty and this party bus hoping that it would be a great easy way to get to our destinations. I was extremely upset and surprised by the way the whole thing played out. We gave our driver and this company the itinerary for the night and nothing went as planned and we were late for half of our destinations. The bus was supposed to pick up a group of our friends in Marblehead at 5pm. He was almost an hour late and told my friend who booked this bus that he didn't realize how long it was going to take to get to Marblehead from the bus company. He was then supposed to drive to Wilmington to pick the rest of the party up. He was so late picking us up that we had to call our first destination and tell that that we were going to be late. We show up at 645 to Puttshack at the Seaport district when our reservation was for 6:15pm. All of our food was sitting on the table becoming cold since we were 30 mins late for our reservation time. We couldn't play golf till 8pm, which meant that our next reservation was going to be late as well. My friend had to go walk over to our next reservation and let them know we were going to be late and to hold our spot. We were supposed to be Cisco brewers down the street also at the seaport district at 8:30pm. We show up at 9pm by the time everyone was done eating and done playing golf at Puttshack. When we got to Cisco they argued with us about not letting us in because we were an hour late for our reservation at Cisco brewers. My friend had to go up to the staff at the front and tell them what happened plus tell them that she was just there speaking to someone about the problem. We were able to get in after some talk. The bus was suppose to leave the seaport district at 10:45pm, but because we late being picked up at all our spots we stayed at Cisco till 11pm. When we got back on to the bus it was little over 11pm. The bus driver had to then bring the first amount of people to Wilmington and then back to Marblehead. When he dropped off the first amount of people in Wilmington, he first went to the wrong house and then he proceeded to fight with my friend who was the one who booked through you. He told her that we were late and he wasn't going to drive the rest of the people to Marblehead and it wasn't his issue to bring them back, when in reality it was. He was told the times and he was told the schedule and he was late for pick up which means we were late for all of our activites. He was disrepectful and ignorant! As one of the people that helped book all the activities, I am truly disappointed in this company and how everything was handled. My friend got a credit card notification that you took another $200.00 our of her account because you felt that we were in the wrong and that the driver had no reason to drive the other people back to Marblehead, when it was his fault from the start. When people ask me what limo/party bus company that they should use, I will tell them that deluxe limo is horrible, customer service skills are horrible and that the drivers need better customer experience and how they speak to their clients. We paid good money to use this company and we were treated with the upmost disrespect! We will not be using this company again and we will tell people to book elsewhere.

I booked a party bus through Boston Party Bus Rentals / Deluxe Limo Boston for 7:00 PM on January…read more2nd for my girlfriend's 30th birthday. The reservation was made a month in advance, and I confirmed it multiple times via email during the week leading up to the event. On the night of the booking, no one showed up at the scheduled pickup time. I called, texted, and emailed the contact information listed on their website, but there was no way to reach anyone at 7:00 PM on a Friday night, which is an essential time for communication for this type of service. At approximately 8:20 PM, nearly an hour and a half after the scheduled pickup time, the driver finally called and informed me that he was still another hour away and that a mistake had been made. There were no weather issues or inclement conditions that evening that would have caused delay. By that point, I had a large group of people waiting at my house. Our dinner reservations were missed, and our original celebration plans for the night were no longer feasible. Friends had traveled far distances and made accommodations for this event, and we were forced to scramble for alternative transportation and entirely different plans at the last minute. What was supposed to be a straightforward, enjoyable birthday celebration turned into a night of stress and frustration due to a complete failure of communication and reliability. The deposit for the booking was refunded, but that does not undo the negative impact the experience had on a milestone event. I would strongly caution anyone considering this company.

Communications before the trip was excellent. Estimated arrival time for pickup was spot…read moreon...actually a few minutes early. Smooth ride with great driver. I have seen some not so good reviews on this company but after using Patriots for multiple times now, I can't believe we are talking about the same company. Maybe new owners / management? I'm expecting some more great service on my return trip.

Before booking Patriot, I spoke with several limousine companies in the area and not only did…read morePatriot come in at bottom dollar, everything about the experience was top notch. They promised us a 4:30 arrival and Stanley texted at 4:00 stating he was arriving at 4:15. He was there at the exact minute he promised. We had the Mercedes Sprinter van. Originally, we had the stretch Limousine, but due to a mechanical issue, it was unavailable, so Patriot upgraded us to the Sprinter which is a larger vehicle and an incredibly comfortable ride. Most importantly, they upgraded us at zero additional cost. Inside the Sprinter was new and immaculate. We synched the stereo easily to my phone via BlueTooth and played our music the entire ride. When it came time to leave our event, I texted Stanley when we wanted to be picked up and he was there exactly on time. After the precision pickup, I never had any concerns. We had an amazing night and the flawless transportation was the icing on the cake. A big thanks to the team at Patriot especially our professional, courteous, punctual driver, Stanley.

Reserving the car service was easy and fast, the response time to my questions was very fast, and…read morethe price was the best out of all of the quotes I obtained. It was just what we needed to get our son home from a trip to Japan back to college from Logan Airport after midnight. We weren't able to make the trip to Logan to give him the ride ourselves, so we had to find a reliable and trustworthy way to get him back to campus, and I'm so glad we found Regal Coach Boston. The owner was responsive and gave his personal assurance that all would work out well, and it did. The driver contacted our son and us while he waited to meet our son at the terminal, and made it very easy to connect, even though my son's flight was delayed. We are very appreciative. We will count on this business again in the future.

Do not recommend this service, unreliable drivers. If you are trying to go to Logan you are better…read moreoff getting an uber.

Jeff and Anthony are amazing the trolly is beautiful! It added a fun and different aspect to our…read morewedding. They are sweet and professional, communicate well, and offer a fair price! We also were lucky enough to get 6+ inches of snow on our wedding night and all guests made it to and back from the venue on time and safely. Could not be happier with the service they provided us!

Listen, I had possibly one of the best customer service experiences of my life, because I booked…read morewith Ludwig's Limousine Service. My event was on a Monday, which was a comedy show at the Wilbur Theater, located in the busiest part of Boston (Downtown) So my driver, MILES, was a total fu*** Rockstar from start to finish, let me highlight his total perfection here. 1)Showed up half n hour early 2) Greeted me by name as I approached the car 3)Called me on the phone to let me know of his arrival 4)Parked at a nearby shopping center so that he wouldn't block the cars in my apartments parking lot 5) had an umbrella and held it over my head as I entered and exited the vehicle in the pouring rain 6) Got to the venue in record breaking time 7) Entered into the venue, after the show, again in the pouring rain to locate me and tell me that some of the party I was waiting on was indeed in the limo already 8) Found out when the show's end time was IN ADVANCE and asked that I call him 15 min before the shows end so that he could be out front waiting.......IN THE POURING RAIN 9) I also asked that he make an unscheduled pitt stop, and he obliged. Man oh man, on top of all this the prices were reasonable and I booked only one week in advance. Listen, this is the only Limousine Service that you need. Also, I'm no fool and all customer service individuals aren't created equal. When you book with this service, ask for MILES!!!!!!!!! You will no regret it!