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    Kapilla Plumbing

    5.0 (1 review)

    Services - Kapilla Plumbing

    Plumbing inspection

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    7 months ago

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    Edwardsville Plumbing & Heating

    Edwardsville Plumbing & Heating

    5.0
    (1 review)

    Top-notch. Edwardsville's Plumbing has done routine (drain water heater) and large jobs (replace…read morewater heater) for us. Always professional, clearly communicating schedule and price estimate, and quality work. Post-Covid, when it was really hard to find repairmen at all, I mentioned to Jeff my frustration at not being able to find an electrician to replace all the baseboard heaters in the house (one of them already broken, the rest just old). He said, "I can do that!" He measured the existing heaters, showed me some options for replacements, and ordered what we picked from a Canadian company. The ordering and delivery proved difficult (we were still seeing lots of supply chain and transportation issues all over the country) and Jeff stayed on top of the whole process, keeping us informed of delays, working out issues with the shipper. When the heaters finally arrived, Jeff and his team installed them in a morning, and hauled the old ones away. As usual, the work itself was expert. Billing for the work was exactly per the estimate. I really appreciate Edwardsville Plumbing's professionalism, ability to do work promptly and neatly, and jump in and go way beyond my expectations. Highly recommended!

    From the owner: Edwardsville Plumbing & Heating Inc. is an Edwardsville, Illinois based residential and commercial…read morePlumbing & Heating company that has been serving the Metro-East area, for over two decades. Our Illinois State Licensed Plumbers and our quality workmanship have earned us a reputation as one of the area's premiere Plumbing & Heating contractors. We are the professionals you can rely upon, "to do the job right". Every plumber working for us is a licensed professional. Licensed by the State of Illinois-Department of Public Health, either as a journeyman or as a plumber's apprentice. Don't be fooled by the "local handyman". If they are not licensed, they cannot provide plumbing services. It's the law.

    Embrich Plumbing, Heating & Air Conditioning

    Embrich Plumbing, Heating & Air Conditioning

    4.2
    (13 reviews)

    Woke up this morning to a sheen of water across my basement floor. Sump pump failure!…read more Ran a list of local plumbers and found highly rated Embrich. Can't say enough about what a great experience I had with them. Professional, courteous, knowledgeable, empathetic and follow thru- they checked all the boxes and I am so appreciative that I found them. Woman I spoke to on the phone initially thought she could have someone out first thing tomorrow morning, but she must have sensed my panic haha and told me "they got me" and promised to find a way to get a truck out today. They followed thru-Cody and Jack arrived a couple hours later, diagnosed issue, presented three different solves at various price points and offered guidance on plus/ minus of each. We selected an option, and they installed by mid-afternoon, and taking the time to walk me thru the fix, how the new equipment works and what to watch for if future issues occur. Well done Embrich!

    On June 10th we had 3 toilets replaced by embrich plumbing. The same morning I noticed water in the…read morebasement coming from the air conditioner. A hvac service representative was sent out named Joe, he looked at the ac and it was frozen solid. If I recall correctly it was one of our first 100 degree days and no a/c. Moments later my husband came home and had to be rushed to the hospital for an emergency surgery. I was never told clearly if I would have a resolution for the a/c bc in my brief encounter with Joe, he said he could not effectively resolve the a/c issue. I had to leave to take my husband to the hospital. So no action was taken or we did not use this company because I had a sick family member and could not be present at home because all of my time was needed at the hospital and my young child. We paid the bill full and clear. Even signed up for a monthly membership. Fast forward to today, I have a huge leak in my primary shower, I called to have a team member come out and take a look. They told me that would not be servicing my home because I was rude to Joe. I was NEVER was rude, I may have been panicking but was never rude. I had a family emergency that had to be dealt with. I Did not have time to talk about all 3 of my ac units and wait for another more seasoned team member to come out to detect the problem and resolve the situation. I was texted by the owner for a follow up that day, but as mentioned, I was right smack in the middle of a family emergency that took precedence over anything else. No further contact was made to me. I was just cut off my membership with no notice and the customer care manager told me that they were no longer willing to service my home because Joe thought I was rude. Wow. Just wow. Every other team member (I have had 3-4 embrich contractors come to the house with a great experience, turns out one bad apple will spoil the bunch. Hate to give a bad review but what an embarrassing and humiliating experience. With embrich, expect to be judged and unfairly treated with no human empathy or care. I guess there is no team in membership. Very disappointing and very unfortunate. Talk about rude.

    Cardinal Plumbing Co.

    Cardinal Plumbing Co.

    3.5
    (8 reviews)

    From start to finish, my experience with Cardinal Plumbing was outstanding. I began by getting…read moreseveral quotes for replacing my old tank-style water heater with a new Navien 240A-2, and James from Cardinal immediately stood out. He was incredibly knowledgeable, patient, and thorough--he offered more insight than anyone else I spoke with. His professionalism alone made choosing Cardinal an easy decision. When installation day arrived, I received helpful notifications letting me know exactly when the team would show up. Zach White and Logan Mossman arrived right on time, and both of them were so polite and thoughtful. They slipped on boot covers the moment they walked in and took the time to really listen to what I wanted. I asked that the HALO ION-6 be installed on the main line so the whole house would benefit, and they understood immediately why that mattered. They also worked with me on how the gas line should be routed, and they handled every detail exactly as I requested. Their workmanship was truly impressive--clean, tidy, and so well-organized. You can tell they take pride in what they do. Even better, they kept the mood light and fun, singing along to "Dude (Looks Like a Lady)" while they worked, which made the whole experience feel surprisingly enjoyable. Everything was done professionally, beautifully, and with genuine care. I'd give Cardinal Plumbing a 5/5 without hesitation, and I'll absolutely be using them again. Highly recommended!

    Horrible experience. Had a toilet leak that leaked into our kitchen. Thomas arrived and was very…read morepolite. He took a picture of the hole in the ceiling then a picture of the toilet upstairs. He told my husband it would be $360 to remove the toilet to see what was wrong. My husband specifically asked ok so if you remove the toilet do nothing and put it back it will be $360. Thomas said yes. He said if he had to replace the flange it would be a little over $900. My husband asked him to leave. The "service" call included no service. He only took 2 pictures and did nothing else. The service call was $70. So we basically paid for him to ring the door bell and take pictures. No diagnostics done. I called the company and the manager called me and said he wanted a mutual resolution. He offered nothing but an explanation of how much his truck cost and his overhead which is why we had to pay the "service" fee even though they did absolutely nothing but take pictures. He must have "explained" his overhead to me 5 times and thought what his plumber did was acceptable. Called a different plumber. He came out and fixed the problem in 30 minutes for $175 all included. Under no circumstances would I use this company. They are not honest and definitely over charge. BEWARE

    Kapilla Plumbing - plumbing - Updated August 2026

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