Always great service. Reliable, quick and reasonably priced. Take all my vehicles there.read more

This review is for the "service" that my grandmother received recently at Hawkins Service Center…read moreand the interaction with ther Service Manager, Chris. For the 2nd year in a row, they found an "issue" that apparently HAD to be repaired before passing the annual inspection on her Cruze. Last year, it was a leaky valve cover. $300 later, and they passed the inspection. Part was less than $10 at any online retailer, which makes over 1.5 hours of labor at their $155/hr rate. Highly suspicious. This year, they call her with an $875 bill for a leaking oil filter housing gasket, which they stated had to be completely replaced. This part was between $65-130 online, so... 4 hours of labor? Brah. She has been a faithful Chevrolet owner since the 60's. I remember her bringing home a 1985-ish Chevrolet Celebrity in the worst green color imaginable. that car ran forever. Treating long standing customers with high pressure sales in a repair environment, trying to convince them that there is no alternative is terrible, and on about the same level as those that scam the elderly online and over the phone. I'm glad that I happened to have been home visiting when this happened to send her to an actual reputable garage to get it looked at. Remember that there are other dealers that have the make or model you want, and that can do whatever service you need. Shop around and stay away from these rip-off artists.

My husband & I bought 2026 Equinox and couldn't be happier with the attention & service we received…read morefrom our salesman, Luke Adzema. He went above & beyond making sure all our questions were answered! Thank you, Luke!

Getting in for service is the worst experience. They won't allow you to schedule an appointment…read moreonline and when you call them you only get voice-mail. They never call back once you leave your information. I was forced to schedule my service with another dealership almost an hour away. This place doesn't care about the customers.

Great customer service at the Quick Lane department. They always fit me in for oil changes,…read moreinspections. I might have to wait an hour or two but it's worth it. LOVE THE SNACKS ... . Thank you

Eric always seems to know his stuff, offers the solution that makes the most sense for my specific…read moresituation, and often takes the time to explain what is going on with the vehicle, despite the fact that I have no real automotive knowledge. He wants to do things right, and I appreciate that about him.

I am thrilled to find a mechanic near my house, and one who can tow if necessary. I have a very…read moreold car and am grateful to be able to get such great service.

I have a Mercedes Benz that is well over 20 years old. As expected, my car is needing a little…read moremore maintenance. Jason and the crew at Jake's do a great job keeping it running like new. They do great work at a reasonable price and they make it an easy decision to keep the old car.

Great service. Friendly people. Fair pricing. I broke down…read moreon I-80 while traveling across PA. Towed to Jake's by AAA. They had me back on the road within 2 hours (including going out to pick up parts). I highly recommend them.

While traveling from Scranton to Hershey Medical Center we stopped in Frackville for a bite to eat…read more When we came out of the restaurant we noticed that we had a flat tire and could not make it to Hershey on our donut. It was nighttime, cold, and raining. No garage was open. After a few calls from Amber (owner of Black Diamond restaurant) Black Rock Trucks and Equipment answered and open their garage just for us. They were able to patch our tire, and would not charge us a dime. We were able to make it to Hershey safely. This is a great shop with wonderful people. Their kindness will not be forgotten. 5 Stars! Like Comment Share

Great people with creative solutions and reasonable prices. They made a bad experience enjoyable…read more Highly recommended.

I had an issue with one of my cylinders misfiring in my van. They got me in quickly while working…read morearound my schedule and were able to solve a problem that I was really worried about in half an hour. They were incredible friendly throughout the entire experience and I would highly recommend them to anybody who has car issues in the near area.

Had car trouble going on a trip. They took it right in to investigate to get us back on the road…read more Kind service.

Good availability! Super friendly staff. Not too pushy very helpful. Great selection of Mazda cars…read moreand even a big use selection. The parking lot is a little tricky. But if you're looking for a good deal on a Mazda, this is where I would go.

I bought a car here for my kids. Love the car but love this dealership even more. Everyone is…read morefriendly and helpful. They go out of their way to do every job right. They have even worked on cars from other makes for me and done the job well and at a much more reasonable price. You can schedule service online too. When I needed another car, for me, I bought another Mazda because they are safe and comfortable but also because I really trust and respect this dealership.