I'm really disappointed with my experience at this vet office. Christy Hooper is not friendly or…read morekind at all, and honestly, I felt bad for the staff who have to work under her. The overall atmosphere was uncomfortable and unwelcoming. Pricing was never clearly discussed with me beforehand, which is frustrating -especially considering how much they charge. I also don't understand the inconsistency in pricing. A friend of mine came in for an "emergency" visit and paid $75 for the exam. I had the same type of emergency visit and was charged $79. It's only a few dollars, but the question is: why the difference at all if the service was the same? On top of that, they didn't even have enough medication to perform the full treatment. My dog was there for an ear infection, and they only treated one ear because they didn't have enough medicine. They also only swabbed one ear, yet still told me she had an infection in both ears- which doesn't make sense to me. So maybe it was blessing the only had medicine for one ear. Between the lack of transparency, inconsistent pricing, incomplete treatment, and poor bedside manner from management, I won't be returning and wouldn't recommend this office to others.

Moved our fur babies records to this office. Have only been once but it was a seamless process and…read moreeverything went well. I especially like the option of using the app for appointments and refills.

I recently moved to Georgia late last year and this is the clinic closest to where I live now, and…read moreonly went here because it's the one that my in-laws take their cats to. Also worth noting: I previously worked in an animal clinic prior to my move, and needed records for my partner's cat sent up to our clinic from them. Our medical manager and receptionist called and even emailed Pet Vet more than once - and they never received his records. I had to get old printed copies from my partners parents just to make sure the cat wasn't getting vaccines it already had and wasn't due for boosters for. So I was already a bit skeptical of their professionalism, just from this alone. I have two cats that I will no longer be taking here. They got their shots for the year done, no issue there, I needed some concerns addressed and for the most part that went fine. However: with my younger cat that was to-be-neutered: at his first exam with them, they needed to get him to stop purring so they could get his heart rate. There are plenty of ways to do this, either by putting some rubbing alcohol on a swab so they cringe at the smell and cease purring, or running water in the same room as them. For whatever reason though, the techs that were trying to do this with him instead opted to completely plug his nose and prevent him from breathing??? I wanted to interject and tell them not to do that but didn't want to come off like I was telling them how to do their job, but my cat wasn't obviously distressed and squirming away from them, and then they just kept restraining him even harder. It was absolutely unnessecary and left a very bad taste in my mouth from that point on. I will be looking at other animal hospitals for future care. Hopefully the techs don't still do this to get cats to stop purring and hopefully they are a little more responsive to people that need documents sent across clinics.

Great vet clinic, I've been bringing our furbabies here since 2009! Friendly front office and tech…read morestaff and knowledgeable vets.

I have a dog that hates going to vet. Must be given a cocktail to get docial enough to go. This vet…read moreevidently didn't want to deal with him so told me the charge for the cocktail would be 600. Ridiculous it is 45 dollars worth of medicine

We love Doctor Todd and his staff. They really take care of our pets. Dr Todd really takes the…read moretime to make sure each pet is taken care of. For sure recommend using them.

Dr. Alexande and her team are truly incredible. She cares so deeply about every single animal that…read morewalks through her doors. You can feel it the moment you meet her. She takes her time, explains everything clearly, and treats pets like they're her own. In hard situations, she goes above and beyond to do everything possible. Her heart is 100% in this work. We are so thankful to have a vet who loves, cares, and shows up the way she does. If you want someone compassionate, honest, and dedicated, this is the place to go. We trust her completely.

The team is super caring, compassionate, and knowledgeable, highly recommended! I came there with a…read moresick dog and tears, and we got a diagnosis and medicine ASAP.

Dr. McElwee and his staff are beyond kind. I am a newer patient and have been so grateful to this…read moreanimal hospital for all they've done. I have two elderly dogs and when one had an issue they got us in very quickly. The Dr. is kind, knowledgable and very gracious. I felt confident my sweet pups were in good hands with him. A short bit later I had to call in due to one of my dogs declining quickly. They fit me in at the end of their work day to help me let her go. I was blown away by the way they gave me space to grieve and didn't make me feel rushed (I wouldn't blame them for just wanting to get home after a work day!). Losing a pet is so hard, but they made it as gentle and comfortable as possible. I'm glad to be a client and will continue to bring my other pup here. They are wonderful.

I'm a new patient and am extremely pleased with the care my dog received from Dr. McElwee and his…read morestaff.

The veterinarian was repeatedly rude and unprofessional to both of my daughters during multiple…read morevisits. His behavior made my daughters feel uncomfortable and disrespected. There is no excuse for treating young adults this way, especially over an occasional canceled appointment. We will not be returning to this practice.

First visit was today (neutering of a foster dog) but I was very impressed with the service and…read moreprofessionalism of the staff. They gave me information about my foster pup I didn't even ask for. It's almost as if they actually care about the dogs they see. Very refreshing in today's world. Would recommend whole heartedly to anyone who has a pet they care deeply for.

I just wanna say that the Vet care and staff was amazing. My problem was just with pricingread more

Dr Walker and her whole staff are amazing They care…read more Place is clean and it's great!!! All and all weather the news is good or bad they are there for you Bit $$ but worth it!

Couldn't recommend this place more. I always get the best care for all three of my dogs and every…read moreemergency they are so quick to help and give the best care to my babies. X rays, post surgery, vaccines they go there and no where else!

Jody is an awesome vet. Always willing to go above and beyond for our animals. Good prices too.read more

Took my kitten Lydia here and was seen by friendly staff, a knowledgeable and well versed doctor. I…read morewalked away with flea and tick prevention, and the knowledge to take care of my new-to-the-family fur baby!