When we were at our worst. They were at their best…read more I can't say enough about how kind and caring Dr Martin and her staff were. On August 26 we had to take our 14 year old little boy Ben to be put down. He had had an apparent stroke. (My words not theirs). Dr Martin took time with us. Never rushing. Always asking. Are you sure. Vet Tech Victoria was so caring and gentle as we processed what was best for Ben. Days since then have been different and our other dog is having some difficulties adjusting. But we will get him through this. I know some reviews on here have had some difficulties with the front office staff. But when it comes to the care and comfort of the patient. I wouldn't go anywhere else. Thank you again Dr Martin

my Pomeranian piper was attacked by neighbors dog these precious souls saved my dogs life and…read morefought hard to help us every step of the way. and even helped us obtain some of the funds needed through rescue and other organizations to help with vet costs. highly recommend

My experiences with Dr Dixon have been nothing but pleasant. My one with Dr Wood, not so much. He…read morecouldn't find a vein to administer the euthanasia medicine for my 12 year old lab so he just loaded her up with sedatives until she fell asleep, then basically stuck a needle in her heart once she was passed out. Zero stars, wouldn't recommend.

Dr Dixon has been my family's vet for 25 years and is fine for general vaccinations. However, a few…read moremonths ago, my cat began limping and had a dramatic loss of appetite. I took him in to Dr Dixon, who glanced over him and said he twisted his shoulder and would get better on his own in a few weeks. When he didn't improve, I brought him back several more times, only to be told the same thing and sent away without so much as a painkiller. I then took him across town to another clinic for a second opinion. They found a tumor underneath my cat's scapula that is pressing on his esophagus, causing both the limp and the loss of appetite, as well as a massive infection. They ran a biopsy, confirmed the tumor is malignant, and are now helping walk us through cancer treatment. If I had stayed with Dr Dixon, my cat would have died. Please do not take your pets here for anything more pressing than an annual checkup.

Dr Poteet is the best around. She takes care of all three of our babies. She is so patient and…read morekind. We just love her, and that's saying a lot! She is extremely knowledgeable about a lot of things when it comes to our babies. She suggested we do a DNA test and went ahead and did it for us and it was so informative. I've never even heard of that . We are so happy that she comes to our house it makes it so much easier for us. We will be with her for a very long time. I wish I could give her 100 stars!

She really care for her clients and their humans. She was punctual and well stocked with supplies…read moreon her visits. I have an old boxer with some health issues. The Doc. was concerned enough to follow up with me about the boxers' recovery.

I have a 12 year old golden retriever, a 2 year old Persian/British Long Hair cat and a brand new…read morepuppy - Golden Irish. We were new to the area and needed a vet. I am SO glad we chose West Rome Animal Clinic! We have received excellent care at every visit. Dr. Burch is amazing. We are excited when we have an upcoming visit because we look so forward to seeing her. Our animals love her!!! and she is extremely knowledgeable and helpful. Our older golden had to have surgery and Dr. Pate did an incredible job and was so loving and kind to our boy. It's easy to get an appointment, if you call with a question they get back to you right away. The office is spotless, spacious and the staff are friendly, helpful and highly trained and knowledgeable. In all my years of pet ownership I have never had such a positive experience with my veterinarian. I recommend them as highly as I possibly can!

We had to bring our cat here since our regular veterinarian was out of town. The cat needed pain…read moremedication due to ongoing mouth troubles; my cat has been in chronic pain for over seven months and has been receiving regular steroid injections and antibiotics. I plan on following up with my regular veterinarian to solve this issue in the near future. Dr. Pate gave the cat a steroid shot then asked if we would like an appetite stimulant since the cat has not eaten in 2 days due to the pain. He did not offer any fluids since the cat was dehydrated after not eating and drinking for 2 days. We assumed it would be in an injection, but it was a pill. Dr. Pate proceeded to shove it down the cats throat; my cat was in extreme pain and screamed. In addition, he offered no instructions regarding a follow-up with our regular vet or if we needed to keep the cat on antibiotics prescribed by our regular veterinarian. When asked a question, he seemed irritated with us. I felt like he wanted to get us to leave and was not sympathetic at all towards my cat. We also felt like Dr. Pate was condescending and trying to talk above our heads, even though we have experience in the veterinarian field. I am extremely upset with his behavior. He caused my cat to be in unnecessary pain over an appetite stimulant, when the steroids will most likely increase the cats appetite. I felt like he wanted to give us extra medication in order to make more money. I do not recommend ever going here if you care about your pet.

We took my cat in he had a urinary tract blockage. We were given a bill at first of $5000. Had my…read moreaunt not been with me that was a vet tech for 30 years they would've talked me into putting down my cat as opposed to pay in that $5000. She looked through the bill and then talked to the vet and got it down to $700 and then we got another $130 back. She figured out how they could do outpatient care for him for the day and then send him home with us. When I took him to my regular vet on Monday morning, he was appalled. They had tried to talk me into a surgery for him. They had tried all kinds of stuff. It was just the worst experience I've ever had and I have been to a emergency vet quite a few times over the years with dogs and cats. I do not recommend going here if you're gonna go somewhere for an emergency vet go to VCSG in Chattanooga.

We've had to take our dog here twice in the past few months. The staff is all very nice and they do…read moretheir best to treat your pet, even if they are difficult. They are SO reasonable with their prices, too. The first time I went I was shocked to get a bill of less than $500. That's pretty much unheard of with emergency vets. Very nice office in a convenient location.

Great Vet many years experience. Dr Myers Loves cats and goats He's the Agi vet for Martha Berry…read moreCollege. He Loves dogs also. Staff ladies are just Sweet hearts. Lindsey phenomenal she Loves pitbulls

I've been going to Dr. Meyer for at least 10 yrs! He's sweet and he knows his business!!! And…read moreLindsay and the other girls are great too!!

Visits here went downhill fast. Dr Campos started being the one we were seeing, instead of Dr…read moreBrackett, and the last visit had us waiting in the next room for 45 minutes before being greeted nonchalantly by Dr Campos, who had not washed his hands between the last patient and my dog. You can hear everything between the two rooms as there are no doors. When asked by myself to please wash his hands, he lied and said he had already done that, but walked over to the sink and ran the water for 5 seconds before walking right back in with hands not even wet, so he didn't even do that. That isn't even what I'm most livid about today. During this visit, my dog was weighed and came in at 44 pounds. She was given her new prescription for Simparica Trio, and was sent home with the incorrect dosage... a dosage for TWICE the size of my dog- 88 to 132 pounds. Having noticed that after giving the pill to my dog while cutting out the open pocket of packaging, my heart immediately sank. I ChatGPTed what to do , and also called my vet friend who lives out of town. She said to get her to the ER within 2 hours to have her throw it up. I tried calling the office and their emergency extension and left voicemails, and no one ever called me back, not even the next day to apologize and see how she was. When I emailed them the bill and proof of incorrect dosage, I was responded to the next day with a belittling message and a note saying they would have to seek legal council. All I asked for was a reimbursement of the medication and the trip. They said they could swap out the medication and reimburse the difference if I sent them the bills. But I just moved out of town and don't even live there anymore to do that, but who would want to ever go back there after this?? After all this, they didn't even bother to look at the fact that I already sent them all the information for reimbursement.

I took my 6 month old female kitten to North broad animal clinic on March the 4th 2026. They spayed…read moreher and her incision looked okay at first. 9 days after her surgery her top layer of sutures were removed because she had a knot underneath her incision. I told them I thought it was a hernia they checked her out and said keep an eye on it that it was just a little hard not after the surgery. It seems to bulge more when she is tight or when she moves. I've taken my animals here for many years but have never let them do surgery on any of them until now. I wish That I had not done that and I will never take animals for surgery to North broad animal clinic. But they're close by so I might take my animals for other smaller procedures like shots and checkups.