Dt. Mansour is very professional, empathetic and caring. After diagnosing our american bully with…read morePyometra, we got a second opinion to have a comfort level with rhe required procedure. After contacting his office, he immediately re-arranged his schedule to perform this emergency surgery. Because od his sense of urgency we get to enjoy Nala for a few more years. HUGE THANK YOU FROM OUR FAMILY!!!

I saw Dr. Mansour a couple of weeks ago with my Havanese puppy. I realize people have to make a…read moreliving and the dog got three necessary shots and an office visit which was $340. I mentioned to the vet that she suffers from motion sickness when in the car. He said he can give us some pills and the instruction on how to take the pills. They sold these pills in groups of four so I said OK, I'll take 8. Much to my surprise the girl behind the counter asked me for $172 for eight pills. My response to that was I will leave the dog at home. As we were walking out the door feeling very disappointed the girl said oh wait a minute wait a minute the pills are $72. I can get the same pills on chewy.com for about $25. This Dr was trying to screw me for some motion sickness pills without grease. Old men can buy Viagra for less

My family used Cranford Animal Hospital for our elderly pup after being treated poorly by their…read moreregular vet. When I adopted a dog two years ago, I went straight to CAH. After several months, it was discovered she had a neurological disorder. We were referred to a neurologist. Our job was to keep her comfortable for her remaining time with us. Despite no longer treating her, the doctor and staff called to check on her. They listened when I called them crying, concerned about what to do next. They sent a handwritten card after they learned that we had lost her. We have since adopted my pup's sister and have returned to Cranford Animal Hospital. When you walk in (with or without your furry friend) they know who you are. We were there last night and sat with the vet tech for 15 minutes while she listened and made my scared puppy feel comfortable before bringing her back for routine vaccinations. I have seen both doctors and they are both incredibly thorough and knowledgeable. If I call during business hours, I've never had to leave a message. Someone always answers the phone. If anything other than normal test results come back, the doctor calls you directly to discuss next steps. I see many people complain about the cost of service. You pay for the care you get, and I truly believe that. My biggest advice, GET INSURANCE. I pay the cost up front and get reimbursed by insurance. You can browse plans online and choose your deductible and reimbursement percentage. You can get wellness/prevention covered as add ons to most plans. Thank you to ALL the staff at Cranford Animal Hopsital. You are all so much more appreciated than you know! Keep doing exactly what you're doing! -- Sassi, Lightning, and Ashley

FRONT DESK is incompetent and mis-told us the date of my pet's teeth surgery! I found out when I…read morewalked in that the date was 2 days later! (after the weekend). Nancy kept insisting that she told us the pre-surgery instructions yesterday when she didn't. Later Dr. Ferreira said they'd tell us this tomorrow, so the front desk lady keeps saying she said things she never said! Then a nice staff asks me to explain what happens. I tell Sean, and he said Dr. Nazar whom we saw, can perform surgery on my pet if we decide to move forward. Now, I'm feeling comfortable as Dr. Nazer seem good. I tell the front desk this, and they said they removed me and can't unchange it! Nancy at front desk mishears me and mistates to Dr. Ferreira that "Sean said that they can do the surgery" when all he said was, I have the option to do it if I wanted to. While we were talking in the room, Dr. Ferreira apparently told them to remove and don't schedule because when I said I'd want to do it for my cat's sake, she replied that they won't help me because I told them that i didn't like their services and told me to go elsewhere. Just WOW. When I tried to speak up, she'd accuse me of "yelling at her". She expects you to go silently w/o protest after she kicks you out of the office. When i told her, "Basically your siding w/ your front desk staffs", she replied, "I'm protecting this whole office." She's talking to me w/ one hand on her hip and looking at me hard and mean. I realize that I don't want to come here, like ever. There are some PROS: Dr. Nazer seems solid and good. Sean was deescalating when he took me to the room and talked. CONS: I waited 55 min yesterday to be seen b/c there was just 1 vet. There was an urgent case, so on those days, expect to wait a long time. Front desk is incompetent and mishears all the time. What she hears you say and what you actually said are different. Same with what she actually says and thinks she says are different. Cost is high. I paid almost $1K for basic exams for 2 cats. Had 1 blood work done on 1 cat and cleaned out his ears and got an eardrop. This EXCLUDES any teeth surgery procedures.

I can't thank Dr. Fuerst enough! My dog had a cyst on her tail that kept rupturing. I took her to…read moreDr. Fuerst as a 2nd opinion and he was very confident that he could remove it with no issue and not put her tail in danger of loss. We are three weeks post-op and she's all healed up and doing great. Thank you to all involved and Boulevard Vet!

Never go there. My kitten was fixed there and almost died from internal bleeding. They didn't…read moreeven call me to report her condition. I called to see when I could pick her up and they told me to take her to the emergency vet in Iselin. Thankfully after a couple days and a ton of $$$ she was saved. Boulevard Vet never even contacted me to see if she was ok.

Our dogs have been patients at Village Animal for over 15 years and have received excellent care.read more

This is where I brought my pet years ago the experience was great however now it us very difficult…read moreto get an appt and they even tell you to go elsewhere if they can not accommodate you how is that good for business.

If you ever need an emergency vet, this is the place to go. My dachshund was experiencing seizures,…read moreand on my way to VEG, I called ahead. They answered immediately and were waiting outside for us when we arrived. The entire staff was incredibly compassionate--not only with my dog, but with every animal and pet owner they were caring for. They were knowledgeable, attentive, and kept me informed every step of the way during a very stressful situation. I am so grateful for the care we received and wouldn't trust my pet with anyone else.

Dr. Howe, technical staff, & welcome/admin staff are all remarkable. The amount of communication…read moreand the amount of time Dr Howe spent explaining what was medically occurring with our dog Blue's medical distress was above and beyond ordinary. The gentle and informative technician was understanding and kind. My presence by Blue's side on & off was welcomed. They answered questions I asked, explaining where we were in Blue's care plan. I'd like to mention the check in/front desk/admin staff. They made sure to offer water, tissues, show where snacks were if needed. And, were very patient with issues I had in getting my debit card to process, as the extra stress I was reacting to. Ultimately, it appeared Blue contacted a bacteria, which was well in its way to shutting down and overwhelming his liver and other basic functions. Dr Howe was incredibly gentle in explaining Blue would not recover anything like his usual active, engaging & funny life. So, we put him to sleep - Dr Howe let me & adult child come to this conclusion. We left to tell other family members, but the decline accelerated, so she called, and we immediately returned. We were allowed privacy & the time we needed to say goodbye, she explained how painless and gentle the process was, and again, we given all the time we needed. Thank you very, very much from all of our family.

Dr. Wendy Sweeney is an excellent Veterinarian. She merged her practice into Animal Hospital Of…read moreLinden (AHOL).

I do not recommend!!! I set out calling different vets to see if anyone accepted the spay and…read moreneuter certificate called friends of animals finally i called this place and was told promptly that they accept it... so i made my appt and went online and purchased the neuter certificate for $75. Day of surgery comes i get to the vet with the certificate and they tell me they don't accept the certificate so i had to pay the regular price and the $75 certificate i purchased went to waste as well they asked me the date i called so they can listen to their recorded calls but apparently since it was 1 month back they don't have the recording conveniently!!!! They weren't helpful with reducing the price or anything.... They really need to train the people who answer the phones so something like this doesn't happen again

I have been with bond vet for years starting with my oldest baby, snowball and now with my youngest…read moreremi. We had the pleasure to meet the manager Dominique, who was so kind with our snowball for his vaccines.

Avoid "Sarah" if possible- the vet tech with short hair and glasses. This individual is nasty,…read moredisrespectful, and should not be in a customer-facing position. I have escalated my complaint against Sarah and will continue to do so as far as I can. I've been bringing my anxious dog here for years and encountered numerous doctors and staff who are ALL patient, understanding, extremely kind, and whose love of all dogs is apparent. They've successfully managed my dog's care on many many occasions, despite him being a pretty difficult patient. Today I encountered Sarah for the first time. This person is the complete opposite of what I typically experience with the great staff here. Sarah spoke loudly and disrespectfully about my dog and I as if I was not in the room. When Sarah finally did address me, they were curt, rude, and impatient. In all my years of frequenting this location, I have never encountered a staff member as disgusting as Sarah. I urge Bond Vet Union to give Sarah some lessons in customer service or remove them from their role at the risk of losing more customers.

My dogs don't love the car plus it's convenient for me. She is great with them. They get their…read morecare- and no stress. She's easy to reach. You can tell she cares. I'm a fan.

We've really appreciated having a vet who makes house calls, especially with an older dog. It is…read moreso much easier and less stressful for him to be seen at home rather than having to bring him into an office. When we recently had a concern, she was able to come out within 24 hours, which we were very grateful for. She has been kind and caring with our dog, and having the option of vet care at home has been incredibly helpful for us.

Without question, Dr. Fuerst is the world's best vet!!! My dog was suffering from a rare disease…read morethat no other vet (we went to 7 in total) was able to properly diagnose, but we were referred to Dr. Fuerst from a friend who said he was the best vet around and this turned out to be absolutely correct. Dr. Fuerst properly diagnosed the condition and treated our pet "Snoop Dogg" with perfect results! I am happy to say that Snoop Dogg is healthy again and has been chasing down postal workers ever since we took him in for treatment! Thank you Dr. Fuerst for saving Snoop Dogg's life!!!

Unbelievable lack of care and compassion What a stressful 24…read morehours. My 8-month-old pup, Sasha, was miserable last night barking, moaning, and acting incredibly uncomfortable. Because Sasha has been going to the Union Banfield since she was 8 weeks old and received all her vaccines there, I naturally rushed her there first thing in the morning. She has never been sick before, so I expected a little empathy. Instead, I was met with complete disbelief. After explaining how much pain Sasha was in, they flat-out refused to see her. They literally just slid a clipboard across the counter with a list of other locations and turned us away. To be turned away by your primary vet when your puppy is hurting is heartbreaking. Thankfully, I called the Watchung location, and they were the complete opposite. It turns out Sasha is just in her first heat and her symptoms are completely normal, but Union's total lack of effort to help a loyal, worried pet parent is entirely unacceptable. I will never bring her back to this location

If you can avoid this banfield location, I would. I've been trying to make a comprehensive…read moreappointment for my dog for the past 5 days and every single time someone picked up my phone call, I've been put on a "brief hold" that lasts 20 minutes. My issue was only resolved when I asked to speak with the manager and she was apologetic and gave me the first available appointment but it still does not make up for the fact that they are dismissive with the customers that call through the line. What difference does it make with a customer being in front of you vs on the phone? Both should be treated as a priority and unfortunately they take you as a joke unless you're in front of them, or stand your ground on the phone