My family used Cranford Animal Hospital for our elderly pup after being treated poorly by their…read moreregular vet. When I adopted a dog two years ago, I went straight to CAH. After several months, it was discovered she had a neurological disorder. We were referred to a neurologist. Our job was to keep her comfortable for her remaining time with us. Despite no longer treating her, the doctor and staff called to check on her. They listened when I called them crying, concerned about what to do next. They sent a handwritten card after they learned that we had lost her. We have since adopted my pup's sister and have returned to Cranford Animal Hospital. When you walk in (with or without your furry friend) they know who you are. We were there last night and sat with the vet tech for 15 minutes while she listened and made my scared puppy feel comfortable before bringing her back for routine vaccinations. I have seen both doctors and they are both incredibly thorough and knowledgeable. If I call during business hours, I've never had to leave a message. Someone always answers the phone. If anything other than normal test results come back, the doctor calls you directly to discuss next steps. I see many people complain about the cost of service. You pay for the care you get, and I truly believe that. My biggest advice, GET INSURANCE. I pay the cost up front and get reimbursed by insurance. You can browse plans online and choose your deductible and reimbursement percentage. You can get wellness/prevention covered as add ons to most plans. Thank you to ALL the staff at Cranford Animal Hopsital. You are all so much more appreciated than you know! Keep doing exactly what you're doing! -- Sassi, Lightning, and Ashley

FRONT DESK is incompetent and mis-told us the date of my pet's teeth surgery! I found out when I…read morewalked in that the date was 2 days later! (after the weekend). Nancy kept insisting that she told us the pre-surgery instructions yesterday when she didn't. Later Dr. Ferreira said they'd tell us this tomorrow, so the front desk lady keeps saying she said things she never said! Then a nice staff asks me to explain what happens. I tell Sean, and he said Dr. Nazar whom we saw, can perform surgery on my pet if we decide to move forward. Now, I'm feeling comfortable as Dr. Nazer seem good. I tell the front desk this, and they said they removed me and can't unchange it! Nancy at front desk mishears me and mistates to Dr. Ferreira that "Sean said that they can do the surgery" when all he said was, I have the option to do it if I wanted to. While we were talking in the room, Dr. Ferreira apparently told them to remove and don't schedule because when I said I'd want to do it for my cat's sake, she replied that they won't help me because I told them that i didn't like their services and told me to go elsewhere. Just WOW. When I tried to speak up, she'd accuse me of "yelling at her". She expects you to go silently w/o protest after she kicks you out of the office. When i told her, "Basically your siding w/ your front desk staffs", she replied, "I'm protecting this whole office." She's talking to me w/ one hand on her hip and looking at me hard and mean. I realize that I don't want to come here, like ever. There are some PROS: Dr. Nazer seems solid and good. Sean was deescalating when he took me to the room and talked. CONS: I waited 55 min yesterday to be seen b/c there was just 1 vet. There was an urgent case, so on those days, expect to wait a long time. Front desk is incompetent and mishears all the time. What she hears you say and what you actually said are different. Same with what she actually says and thinks she says are different. Cost is high. I paid almost $1K for basic exams for 2 cats. Had 1 blood work done on 1 cat and cleaned out his ears and got an eardrop. This EXCLUDES any teeth surgery procedures.

I highly recommend this fantastic...and awesome facility for your pet medical needs... I have a…read more7yrs old Shih Tzu... named Charlie....she's having problems with walking/possible injuries to her spine... I was a nervous wreck... the awesome care and support I received from Dr Brian Norton DVM... was incredibly helpful and he went above and beyond to make my Charlie comfortable and treated her as if she was his own...The atmosphere was so warm and friendly and the service was prompt. Thank you Dr Brian Norton for all you do ... not only for my Charlie but for other pets as well... blessings to you and your staff for your continued dedication and care for all animals.

The vet very helpful it's the front desk - i feel like I'm bothering them and always always put on…read morehold.

We currently have 2 cats and 2 dogs and I have gone to WVG with our animals for years. I've seen…read moremost of the vets and we have also been in Union for emergencies. Whether it be regular care, or emergency care, I have found them to be very professional, but also kind and considerate. Having always had a lot of animals, I've learned to ask the prices before having something done and they are very good about letting you know the cost of each procedure and making suggestions about what steps to consider. I love the on line scheduling, but most of all, I love their patience, especially with my one dog who is a drama queen.

We love our vet, but are very unhappy with those running the business. They have started running…read more"sales" on healthcare where they reduce the price of wellness visits, or offer free vaccines on a certain day, never at a time that makes sense for our pets' health. This is tantamount to price discrimination and encourages pet owners to defer healthcare waiting for a price reduction, to the detriment of pet health. We've been using them for close to 40 years but are considering a change if this nonsense continues.

Been coming here for about 3 years for my dog and cat and you get a bang out of your buck while…read morewith the proper care I can't complain about these people they've been nothing but great to me and my fur animals

So I'm disappointed in this most recent visit a few days ago. My cat has liquid diarrhea that just…read morestarted yesterday however, I wanted to take him to the vet to fix the issue early. The new Dr that took over recommended an injection to bring his appetite back then gave me medication to administer to my cat every 12 hours- that was $157. On top of that, the Dr. recommended blood work and if they checked his poop - the entire visit would've been close to $500. Crazy thing is!!?? That includes none of his yearly shots that he's supposed to get. Long story short - my cat did have an appetite after the injection (same day) BUT after giving him the other medication via mouth - it seems like his symptoms got worse. He started drooling at the mouth and still has liquid diarrhea. At this point, I just purchased some stuff from Petco based off the reviews and hope that does the trick. The previous Dr that owned the practice literally charged me $35 for medication that actually worked - my cat was healed in about 2-3 days. The staff were nice - the Dr was very nice- everyone was great!! However, the issue wasn't resolved smh.

we were searching for dr wendy sweeney. we follow her wherever she goes. so happy to find her in…read morescotch plains. also spoke to dr lim about leo's results after his biopsy she was great also!

I have NOT BEEN HERE (yet), But I don't have to be. My wife and I and my two adult daughters, have…read moreall TRAVELED far following her to several different locations over the past 10 or more years to have the AMAZING Dr. Lim care for the pets we love, as we love our family. Dr. Lim is and has always been the unbelievable best vet we've ever found. She is not just talented, but compassionate beyond belief. Dr. Lim will and has always gone the limit to assure you and your loved pets every available option to remedy your stressful situation. She not only loves animals, but she loves people too. I truly believe anyone posting less than 5 stars, really does not know the true Dr. Lim. And for this, you are really missing someone of great value. There are lots of great vets, but only one Dr. Wendy Lim. And, no we are not related, just sincere. Tom Catucci North Arlington NJ

Traci and Jon are outstanding. My cat had a rough couple of months before she died of cancer…read more Traci and Jon went above and beyond to help Leonora stay as comfortable as possible. They even came as late as 2 am to help Leonora feel better. My cat started having some problems in the fall of last year. I did not know what to do. Luckily, I found Traci and Jon and I knew Leonora was in good hands. You will not find more caring vets.

I am ***completely*** blown away by Dr. Traci Vogler and Jon Spiegel and cannot thank them enough…read morefor the deep caring, kindness, and compassion they showed to our dear kitty and to us. I called them on a Saturday evening when it became clear our beloved cat was suffering and that it was his "time" and to my relief they were able to be there within 30 minutes. I am immeasurably grateful for their help at this difficult time, for their heartfelt kindness and patience and to explain everything to us and help us understand, after examining our cat, that we were making the right decision. They let us take as much time as we needed through the process. They could not have been more perfect, from the very first telephone conversation, they said all the right things, with authentic empathy and caring - for us and our cat - and helped so very much as we did the kindest thing we could do for our kitty and let him go peacefully. I sincerely wish them all the best, and recommend them highly to anyone needing veterinary care for their beloved pet.

I trust this vet's office and practice with everything. Our cat Greta has received incredible care…read moreby these amazing doctors. From Mary at Reception, Annabel the tech, and Dr. Keefe, please know your pet will be in great hands. Greta is never nervous here. Communication is quick and they really care here. They work so efficiently with paperwork, insurance, payment plans. I am so thrilled to send my lil girl here.

This vet denied me care due to my disability and showed a complete disregard for science, public…read morehealth, and basic infection control. I would seriously reconsider trusting them with any animal's surgery or medical treatment. My cat needs dental surgery with a specialist, and after going through the necessary steps--including getting a heart scan from an outside provider--the receptionist quoted me $3,500 to $5,500. Given the high cost, I expected a basic level of respect and accommodation. As someone who is immunocompromised, I asked if the vet could wear a mask during our initial appointment. We are still in an active pandemic with a new wave underway--thousands of people are dying or becoming disabled from long COVID each week. I even offered to provide sealed, medical-grade masks at no cost to them. The receptionist was incredibly rude and immediately shut me down, saying, "We don't do that," before briskly putting me on hold to get rid of me. When she came back, she tried to gaslight me by citing outdated CDC guidance, insisting no one there would wear a mask under any circumstances. That stance is not only ignorant--it's dangerous. Roughly 40% of COVID cases are asymptomatic and still contagious. The idea that only people with symptoms should stay home is a fantasy and a public health failure. What's more, numerous peer-reviewed studies confirm that pets can contract COVID-19 from humans. This clinic clearly does not care about preventing the spread of airborne illness to humans or animals. The fact that they were smug about it is disgusting. If you're considering surgery or serious care for your pet, think long and hard about whether you want to support a practice that disregards basic science and treats disabled people with such hostility.

Dr Santiago and staff are absolutely wonderful, caring and the most patient. We have been going to…read moreDr Santiago for years and never had an issue. They are family to us. Doc does everything possible for his patients and is honest when I ask for his opinion and his staff are the same. Jean and Michael Cubberly

How no one has commented on the condition of this office is unbelievable. The place is filthy,…read moresmelly and disgusting. It should be reported to the Board of Health. We walked out after seeing the filth and smelling the urine and couldn't deal with the thought of what the exam room must be like. I still feel nauseous and it's 3 hours since we left. Shame on this owner and the people who work there. How they can come to work every day and not want to clean the waiting room is beyond me.